TomTom Mazda Nb1 6g Reference Guide

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About radio unit settings 
Some settings for the navigation device can be accessed from the radio unit (head unit). These are 
described below. 
All settings for the navigation device can be changed in the Settings menu in the application. For 
more information see the online Mazda Navigation System NB1 Reference Guide. 
Note: To prevent damage, do not press the screen hard or press it with a sharp or pointed 
object.  
 
1. Audio button. 
2. Phone button. 
3. Navigation button (NAV button). 
4. Power or Volume dial. 
5. Setup button. 
6. Audio control dial.  
Repeat last voice instruction 
If you miss the last voice instruction, you can listen to it again by pressing the NAV button. When 
no route is set, you hear a sample voice instruction instead.  
Volume control 
The volume for the navigation system can be controlled in two ways as follows:  
1. On the navigation device screen, tap the centre section of the status bar on the Driving View. 
You can also tap here to mute the sound. 
2. On the radio itself, turn the volume dial while navigation instructions are being played  
Settings  
						

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Note that you can set the volume to be very low on the radio and very high on the navigation 
device and you won’t hear sounds. Hence we recommend you use only one method to change 
the volume.  
If you hear no sound or low sound, check the volume on the navigation device. If that is not set to 
a low volume, turn the volume dial on the radio while a navigation instruction is playing. You can 
tap the centre section of the status bar on the Driving View to repeat the last spoken instruction.  
Brightness 
The brightness of the navigation device screen can be changed using the radio unit. Note that the 
system also supports day and night mode to adjust to different lighting situations.  
To manually adjust the brightness, press SETUP on the radio and then select Brightness.  
Day or night colours 
You can select day or night colours or you can select an option to automatically switch between 
day and night colours.  
When driving at night or when driving through a dark tunnel, it is easier to view the screen and 
less distracting for the driver if the brightness of the screen is dimmed. Likewise, during the day 
time, the map is easier to see if it uses brighter day colours. 
Refer to the Radio Unit manual and the online Mazda Navigation System NB1 Reference Guide for 
more information.  
Language 
When you select a language for the radio, the same language is automatically selected for the 
navigation device. To set the language for both the radio and navigation device, press SETUP on 
the radio and then choose the language.  
  
						

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1. Talk button. 
2. Start call button. 
3. End call button. 
4. + and - buttons. 
When you hear spoken instructions, press + to increase the volume or press or - to 
decrease the volume. 
5. Nav button. 
To hear spoken instructions, press the NAV button on the navigation device or on the 
commander.  
Steering wheel buttons  
						

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For support on your navigation device’s functionality, call TomTom Customer Support. Go to 
tomtom.com/support (see tomtom.com - http://www.tomtom.com) for more information on how 
to get in touch with TomTom customer-care.  
For support on features related to the radio or phone functionality, check the corresponding guide. 
Here is a list of frequently asked questions and answers: 
Common issues 
Symptoms Cause Solution 
No navigation voice or 
sound. 
The volume is too low or is set to 
0. 
Adjust the volume using the volume 
dial. Alternatively tap the central 
panel on the Mazda NB1 status bar in 
the Driving View and move the slider 
to adjust the volume.  
 
The sound is muted on the Mazda 
NB1. You can see the mute icon 
on the Driving View above the 
status bar. 
Favourites and POIs have 
disappeared. 
 This unit was used incorrectly, 
or 
 This unit was subject to 
electronic noise, or 
 This unit has been repaired or 
replaced. 
There is no guarantee against data 
loss. 
We recommend that you backup 
your data using TomTom HOME. 
 
Navigation and guidance 
Symptoms Cause Solution 
No voice guidance 
instructions. 
Voice guidance is turned off. On your Mazda NB1, select Turn on 
voice guidance in the Settings menu.  
 
 
What you see on the map 
differs from the actual 
road layout. 
Route instructions may not be 
accurate due to actual road 
conditions or recent local 
changes that are not on your 
map. 
Follow the local traffic regulations 
and signs. Ensure you update your 
device with map share corrections. 
Tap Map corrections in the Settings 
menu to report a map correction. 
 
 
Waypoint cannot be set. A maximum of 3 waypoints can 
be set. 
Delete an existing waypoint, then add 
the new waypoint. 
Troubleshooting  
						

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Map does not scroll by 
dragging the screen. 
You are not using the map 
viewer. 
On your Mazda NB1, select View 
map or View route in the Main 
Menu. 
Map does not move when 
you are driving the 
vehicle. 
You are using the map viewer. On your Mazda NB1, select Done to 
go back to the Driving View. 
Navigation error Route 
cannot be found. 
The Mazda NB1 tried to plan a 
route to a destination not 
connected to land without using 
a ferry or toll road. 
Select Planning settings in the 
Settings menu to change your route 
planning options. 
LIVE Services 
Symptoms Cause Solution 
LIVE Services cannot be 
used. 
LIVE Services are not activated. Activate LIVE Services from the Main 
Menu on the navigation device.  
 
 
The country where you live is not 
covered by LIVE Services. 
If you live in a country that is not 
currently covered by LIVE Services, 
you can still use RDS-TMC traffic and 
also the Speed Cameras service. 
 
 
Your current location is outside 
of LIVE Services coverage. 
Go to tomtom.com/services (see 
tomtom.com/services - 
http://www.tomtom.com/services) to 
get more information on service 
coverage. 
Your LIVE Services subscription 
has expired. 
You need to renew your subscription 
to LIVE Services. You can do this on 
your navigation device or by using 
TomTom HOME. 
Information sharing is disabled. Your Mazda NB1 will ask you if you 
agree to share information from your 
device anonymously with TomTom. 
To use LIVE Services, you need to 
agree to share this information, 
including your location. 
  
						

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Voice control 
Symptoms Cause Solution 
Voice command is not 
recognised. 
Trying to speak navigation 
commands when a hands-free 
box is installed. 
When voice control starts, say 
Navigation. Then say your 
navigation command when 
prompted.  
 
 
 
 
 
 
Someone else is speaking at the 
same time as you. 
If other people talk when you say 
voice commands, the commands 
may not be recognised. Try to say 
voice commands when no-one else 
is talking. 
The speech voice level is low or 
surrounding noise level is high. 
Speak normally without trying to 
articulate words in an unnatural way. 
If there is excessive road noise, speak 
in the direction of the microphone.  
 
 
 
House number is not 
recognised correctly. 
There may be excessive road 
noise or you may not be 
speaking naturally. 
Numbers can be pronounced 
naturally or one at a time. For 
example, 357 can be pronounced as 
Three fifty seven or Three, five, 
seven.  
Voice control is cancelled 
after voice control is 
started by pressing the 
Talk button. 
Communication error with the 
radio unit. 
Activate voice control again using the 
microphone button in the Driving 
View of your navigation device. 
Other 
Symptoms Cause Solution 
The navigation device 
restarts suddenly and you 
see the TomTom logo. 
Unexpected input or electric 
noise. 
Wait for the TomTom logo to 
disappear and the device to restart. If 
restarting occurs several times, 
contact TomTom Customer Support 
at tomtom.com/support (see 
tomtom.com - 
http://www.tomtom.com). 
 
 
  
						

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Driving View goes grey. GPS signal has been lost 
temporarily. 
Wait for the GPS signal to be 
restored. If anything is obstructing 
GPS reception, for example, a high 
building, move away from it. Remove 
any obstructions on the dashboard. 
 
 
GPS signal cannot be 
received after starting the 
car and the Mazda NB1. 
When you first start your Mazda 
NB1 navigation device, the 
device may need a few minutes 
to determine your GPS position 
and show your current position 
on the map.  
Wait until the device determines your 
position. Using the QuickGPSFix 
service can help your device to find 
its position faster. To use 
QuickGPSFix connect to LIVE 
Services or to TomTom HOME. 
 
 
  
						

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Important Safety Notices and Warnings 
Global Positioning System 
The Global Positioning System (GPS) is a satellite-based system that provides location and timing 
information around the globe. GPS is operated and controlled under the sole responsibility of the 
Government of the United States of America which is responsible for its availability and accuracy. 
Any changes in GPS availability and accuracy, or in environmental conditions, may impact the 
operation of this device. TomTom does not accept any liability for the availability and accuracy of 
GPS. 
Use with care 
Use of TomTom products while driving still means that you need to drive with due care and 
attention. 
Aircraft and hospitals 
Use of devices with an antenna is prohibited on most aircraft, in many hospitals and in many other 
locations. This device must not be used in these environments.  
How TomTom uses your information 
In order to deliver products and services to you, TomTom needs to use personal information 
about you. Products and services include downloadable maps, LIVE Services and technical 
support. TomTom adheres to European Union and other local privacy laws. Based on this, 
TomTom will only use your information for the purpose and duration for which it was obtained. 
TomTom will protect your information against misuse. If TomTom needs to know your location, 
we will ask you beforehand for permission and allow you to withdraw your permission at any 
time. As our user documentation can only provide information that is accurate at the time of 
publishing, you can find current and more detailed information on tomtom.com/privacy (see 
tomtom.com/privacy - http://www.tomtom.com/privacy).  
FCC information for the user 
 
THE DEVICE COMPLIES WITH PART 15 OF THE FCC RULES 
Federal Communications Commission (FCC) Statement 
Radio and television interference 
This equipment radiates radio frequency energy and if not used properly - that is, in strict 
accordance with the instructions in this manual - may cause interference to radio communications 
and television reception. 
Addendum and Copyright  
						

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This device has been tested and found to comply with the limits for a Class B digital device, 
pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection 
against harmful interference in a residential installation. This equipment generates, uses and can 
radiate radio frequency energy and, if not installed and used in accordance with the instructions, 
may cause harmful interference to radio communications. However, there is no guarantee that 
interference will not occur in a particular installation. If this equipment does cause harmful 
interference to radio or television reception, which can be determined by turning the equipment 
off and on, the user is encouraged to try to correct the interference by one or more of the 
following measures: 
Reorient or relocate the receiving antenna. 
Increase the separation between the equipment and receiver. 
Connect the equipment into an outlet on a circuit different from that to which the receiver is 
connected. 
Consult the dealer or an experienced radio/TV technician for help. 
Changes or modifications not expressly approved by the party responsible for compliance could 
void the users authority to operate the equipment. 
Important 
This equipment was tested for FCC compliance under conditions that included the use of shielded 
cables and connectors between it and the peripherals. It is important that you use shielded cable 
and connectors to reduce the possibility of causing radio and television interference. Shielded 
cables, suitable for the product range, can be obtained from an authorized dealer. If the user 
modifies the equipment or its peripherals in any way, and these modifications are not approved by 
TomTom, the FCC may withdraw the user’s right to operate the equipment. For customers in the 
USA, the following booklet prepared by the Federal Communications Commission may be of help: 
How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the 
US Government Printing Office, Washington, DC 20402. Stock No 004-000-00345-4. 
FCC Declaration of Conformity 
Tested to comply with FCC standards for home or office use. 
This device complies with part 15 of the FCC rules. Operation is subject to the following two 
conditions: 
This device may not cause harmful interference. 
This device must accept any interference received, including interference that may cause 
undesired operation.  
Warning for Australia and New Zealand 
You cannot make emergency calls using this device.  
Responsible party in North America 
TomTom, Inc., 150 Baker Avenue Extension, Concord, MA 01742 
Tel: 866 486-6866 option 1 (1-866-4-TomTom)   
						

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Exposure limits 
This device complies with radiation exposure limits set forth for an uncontrolled environment. In 
order to avoid the possibility of exceeding the radio frequency exposure limits, human proximity 
to the antenna shall not be less than 20cm (8 inches) during normal operation.  
CE marking 
This equipment complies with the requirements for CE marking when used in a residential, 
commercial, vehicular or light industrial environment, achieving all the appropriate provisions of 
the relevant legislation in the EU. 
  
R&TTE directive 
Hereby, TomTom declares that TomTom personal navigation devices and accessories are in 
compliance with the essential requirements and other relevant provisions of the EU Directive 
1999/5/EC. The declaration of conformity can be found here: tomtom.com/legal (see 
tomtom.com/legal - http://www.tomtom.com/legal).  
Connected networks 
Devices that contain a GSM module are intended for connection to the following networks: 
GSM/GPRS 900/1800  
Specific Absorption Rate (SAR) compliance 
This GPS Navigation System is a radio transmitter and receiver. It is designed and manufactured 
not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal 
Communications Commission of the U.S. Government. 
The guidelines are based on standards that were developed by independent scientific 
organisations through periodic and thorough evaluation of scientific studies. The standards 
include a substantial safety margin designed to assure the safety of all persons, regardless of age 
and health. The exposure standard for wireless handsets employs a unit of measurement known 
as the Specific Absorption Rate, or SAR. The tests are performed in positions and locations (e.g., 
worn on the body) as required by the FCC for each model of usage.  
Pacemakers 
Pacemaker manufacturers recommend that a minimum of 15cm (6 inches) be maintained between 
a handheld wireless device and a pacemaker to avoid potential interference with the pacemaker. 
These recommendations are consistent with independent research and recommendations by 
Wireless Technology Research. 
Guidelines for people with pacemakers 
You should ALWAYS keep the device more than 15cm (6 inches) from your pacemaker. 
You should not carry the device in a breast pocket.