TomTom Go 16 4 User Manual

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Note: If you choose not to send location information to us, you will no longer receive our 
services. This is because services need to send the location of your device to TomTom in order to 
receive the traffic information related to where you are. The end date of your subscription 
remains the same, even if you do not send this information to us. 
Additional information 
If you think that your information is not being used for the purpose for which you have provided it 
to TomTom, contact us at tomtom.com/support. 
You can find current and more detailed information at tomtom.com/privacy.  
Memory card slot 
Some TomTom navigation devices have a memory card slot that is located on the side or bottom of 
the device.  
Before you use the memory card slot, make sure that your navigation device has the latest software 
version installed by selecting Updates & New Items in the Settings menu.  
When your GO is up to date, you can use a memory card as extra storage space to add extra maps or 
to store routes and tracks to your device. Maps can be purchased from tomtom.com. 
Important: Routes and tracks cannot be stored on the same memory card as maps because different 
memory card formatting is used.  
Device not starting 
In rare cases, your TomTom GO may not start correctly or may stop responding to your taps. 
First, check that the battery is charged. To charge the battery, connect your GO to the car charger. 
It can take 3 - 5 hours to fully charge the battery depending on the type of device. 
Important: Do not charge your device using your vehicles own USB port because it is not powerful 
enough. 
If this does not solve the problem, you can perform a reset. To do this, press and hold the On/Off 
button until your GO begins to restart.  
Charging your device 
The battery in your TomTom GO charges when you connect it to your TomTom vehicle charger, to 
your computer or to a USB Home Charger. 
Important: Do not charge your device using your vehicles own USB port because it is not powerful 
enough. 
You are warned when the battery level is low or critical. You lose your connection to some TomTom 
services when the battery level is low or critical. When the battery is empty, your GO goes into 
sleep mode. 
Important: On device models START 42/52, START 40/50/60, and GO 51/61, the screen intentional-
ly dims when you connect your device to your computer. The screen also dims if you use a 
non-TomTom charger that does not provide enough power when charging. 
Note: Use ONLY the USB cable supplied with your GO. Other USB cables may not work.  
 
Caring for your GO 
It is important to take care of your device:  
						

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 Do not open the casing of your device under any circumstances. Doing so may be dangerous and 
will invalidate the warranty. 
 Wipe or dry the screen of your device using a soft cloth. Do not use any liquid cleaners.  
						

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About TomTom services 
The way your GO connects to TomTom services depends on your navigation device. A GO connects in 
one of the following ways: 
 With a permanent connection directly from your GO. These navigation devices are called 
Always Connected devices. 
 With a connection using your smartphone. These devices are called Smartphone Connected 
devices. 
Traffic & Speed Cameras 
TomTom services give you real-time information about traffic and speed cameras on your route.  
As soon as your device has an internet connection AND the information & privacy is switched on, 
your device starts receiving traffic information and fixed and mobile speed camera location 
updates. 
To see information about your Traffic and Speed Camera subscriptions, open the Help screen and 
select About. 
To see the status of your Traffic connection, look at the top right of the Main Menu. If your GO is 
not connected to Traffic, the Traffic symbol has a cross. 
 
MyDrive 
MyDrive gives you control of your device by enabling you to do the following: 
 Select a destination on your computer, tablet or phone and send it to your device. 
 Sync your Places and routes with all your devices. 
 Keep all your data safe. 
 and more... 
For more info, see Syncing using TomTom MyDrive or go to mydrive.tomtom.com. 
To switch on automatic syncing using MyDrive, select Settings and then MyDrive. Connect to the 
internet using one of the three methods available and then log in to your TomTom account. 
Note: Some TomTom services might not be available in your current location. 
 
Personal Area Networks 
Smartphone-connected devices only 
Your phone shares its internet connection by using the phones Bluetooth and Personal Area Network 
(PAN) functions.  
Depending on your phones Operating System, this network, or PAN, might be called one of the 
following names: 
 Personal Hotspot 
 Tethering or Bluetooth Tethering 
TomTom services  
						

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 Tether or Bluetooth Tether 
The PAN function is probably already in your phones Operating System, or you can download an app 
to create a PAN. 
Note: Some mobile service providers dont allow their users to use a PAN. If your phone doesnt 
have the PAN function, you should contact your service provider for more information. 
Please check the user guide for your phone if you are having trouble finding the settings. 
For more help, go to tomtom.com/connect.  
						

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Why do I want to connect a smartphone to my device? 
Connect your smartphone to your TomTom GO to use these features: 
 TomTom services 
Receive real-time traffic information, speed camera updates and MyDrive using your phone’s 
data connection. This feature uses approximately 7 MB of data per month. 
Note: Smartphone-connected devices only. Always-connected devices receive services over 
GPRS. 
 Hands-free calls 
Receive and make calls on your GO. Get full access to your phones personal assistant - Siri or 
Google Now. Simply tap the phone button on the GO screen. 
 Smartphone messages 
Receive SMS and messages from other smartphone apps appear on your GO. Messages can be 
read aloud so that you can keep your eyes on the road ahead. 
Connecting your phone with or without the MyDrive app 
You can choose to pair your iOS or Android phone to your device using the MyDrive app or using only 
Bluetooth. 
If you connect using MyDrive app, you can use all the features listed above. If you connect using 
only Bluetooth, the smartphone messages feature will not be available.  
Connecting a smartphone 
You are prompted to connect your smartphone when you start your TomTom GO for the first time, 
or after you have reset your GO. 
Tip: You can connect more than one phone to your GO. 
Connecting your phone using the MyDrive app 
1. On your smartphone, download and install the TomTom MyDrive app from 
tomtom.com/mydriveapp. 
2. Open the MyDrive app. If you are not prompted to connect your phone, tap the device symbol 
next to the search bar on the app main screen. 
3. Switch on Bluetooth on your phone, and make sure your phone is discoverable. 
4. On your TomTom GO, open the Main Menu and select Settings. 
 
5. Select Bluetooth. 
 
6. Select Add Phone. 
Connecting a smartphone  
						

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7. Follow the steps in the app and on your GO to pair your phone with your GO. 
Your phones call history and frequent contacts are imported into your navigation device. 
When your phone is connected and hands-free calling is enabled, you see this icon on the map or 
guidance view: 
 
You can easily change the phone features you want to use in Bluetooth in the Settings menu. 
Connecting your phone using only Bluetooth 
1. Switch on Bluetooth on your phone, and make sure your phone is discoverable. 
2. Switch on the Personal Area Network (PAN) on your phone. 
3. On your device, open the Main Menu and select Settings. 
 
4. Select Bluetooth. 
5. Select Add Phone. 
6. Select the question mark in the bottom right of the screen. 
7. Select Dont want to use the app? Follow these instructions. 
8. On your phone, go to Bluetooth settings. Wait for your TomTom device to appear in the list 
shown on your phone. Tap it to pair. 
9. On your device, select Pair to accept the pairing request from your phone. If you have an 
iPhone you must also accept the second pairing request. 
10. Select Done. 
Your phones call history and frequent contacts are imported into your navigation device. 
When your phone is connected and hands-free calling is enabled, you see this icon on the map or 
guidance view: 
  
Disconnecting a smartphone 
You can disconnect your phone in the following ways: 
 Switch off Bluetooth on your phone. 
 Switch off or reset your GO. 
 Select Bluetooth in the Settings menu. Select your phone. Select Unpair to disconnect your 
device from your phone. 
 Remove your device from the Bluetooth paired device list if you want to remove it permanently.  
Reconnecting a smartphone 
Your GO will remember your phone and find it automatically when your phones Bluetooth is 
switched on and the phone is in range of your navigation device. 
Tip: Open the MyDrive app to use the smartphone messages feature.  
						

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When your phone is connected and hands-free calling is enabled, you see this button on the map or 
guidance view: 
 
Your GO syncs your call history and phone contacts again. 
If you lose connection to your phone you see a Bluetooth symbol on the map or guidance view.  
Unable to get a connection 
To check the connection status of your phone, do the following: 
1. Select Bluetooth in the Settings menu. 
The features that are currently connected are listed next to your phone.  
2. If no features are shown, select the phone you want to connect to. 
3. Make sure all the toggles are switched on, or select the option to find out more information 
about how to connect. 
If your GO cannot connect to your phone, or you have no internet connection, also check the 
following: 
 Your phone is shown on your GO. 
 Your phones Bluetooth is switched on. 
 Your data plan with your mobile services provider is active, and you can access the internet on 
your phone.  
						

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The map view 
The map view is shown when you have no planned route. Your actual location is shown as soon as 
your GO has found your GPS location. 
You can use map view in the same way as you might look at a traditional paper map. You can move 
around the map using gestures, and zoom using the zoom buttons. 
Important: Everything on the map is interactive including the route and the map symbols - try 
selecting something and see what it does! 
Tip: To open a pop-up menu for an item on the map, for example a route or a POI, select the 
item to open the menu. To select a location on the map, select and hold the location until the 
pop-up menu opens. 
The map shows your current location and many other locations such as your My Places locations. 
If you have not planned a route the map is zoomed out to show the area around your location.  
If you have planned a route, your complete route is shown on the map. You can add stops to your 
route directly from the map. When you start to drive, the guidance view is shown. 
 
Whats on the screen  
						

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1. Back button. This button returns the map to an overview of your whole route or, if no route is 
planned, moves the map to put your current location at the centre. 
2. Switch view button. Select the switch view button to change between the map view and the 
guidance view. When in map view, if you are driving, the small arrow rotates to indicate your 
direction of travel relative to north, with north being up. 
3. Zoom buttons. Select the zoom buttons to zoom in and out. 
4. Current location. This symbol shows your current location. Select it to add it to My Places or 
search near your current location. 
Note: If your GO cannot find your location the symbol appears grey. 
5. Selected location. Press and hold to select a location on the map. Select the pop-up menu 
button to show options for the location, or select the Drive/Ride button to plan a route to the 
location. 
6. Main Menu button. Select the button to open the Main Menu. 
7. Map symbols. Symbols are used on the map to show your destination and your saved places: 
   
Your destination. 
   
Your home location. You can set your home location in My Places. 
   
Your work location. You can set your work location in My Places. 
   
A stop on your route. 
   
A location saved in My Places. 
  
When a search for POIs near destination is done and the results are 
shown on the map, less important POIs are shown as black pins with 
white crosses. 
Select a map symbol to open the pop-up menu, then select the menu button to see a list of 
actions you can take. 
8. Traffic information. Select the traffic incident to display information about the traffic delay. 
Note: Traffic information is only available if your TomTom GO has TomTom Traffic. 
9. Your route, if you have planned a route. Select the route to clear it, change the route type, add 
a stop or save changes to your route. 
10. Speed cameras on your route. Select a speed camera to display information about that camera. 
11. Select the phone button in the map or guidance view to activate your phone and make 
hands-free calls. 
12. Route bar. The route bar is shown when you have planned a route.  
The guidance view 
The guidance view is used to guide you along the route to your destination. The guidance view is 
shown when you start driving. You see your current location and details along your route, including 
3D buildings in some cities.  
						

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Note: 3D buildings in guidance view are not available on all devices. 
The guidance view is normally in 3D. To show a 2D map with the map moving in your direction of 
travel, change the 2D and 3D default settings. 
Tip: When you have planned a route and the 3D guidance view is shown, select the switch view 
button to change to the map view and use the interactive features. 
When your GO starts after sleeping and you have a route planned, you are shown the guidance view 
with your current location. 
 
1. Switch view button. Select the switch view button to change between the map view and the 
guidance view. When in guidance view, if you are driving, the small arrow rotates to indicate 
your direction of travel relative to north, with north being up. 
2. Zoom buttons. Select the zoom buttons to zoom in and out. 
Tip: On some devices you can also pinch to zoom in and out. 
3. Instruction panel. This panel shows the following information: 
 The direction of your next turn. 
 The distance to your next turn. 
 The name of the next road on your route. 
 Lane guidance at some junctions. 
Note: Select the instruction panel to see a list of turn-by-turn text instructions for your 
planned route.