IBM Thinkpad A30 A30p A31 A31p Dock Manual

Related service information
This section provides information about the following:
v“Service web site”
v“Restoring the preloaded system”
v“Passwords”on page 29
v“Power management”on page 31
Service web site
When the latest maintenance diskette and the system
program service diskette become available, a notice will be
posted onhttp://www.ibm.com/pc/partner/infotips
Restoring the preloaded system
If the data on a hard-disk drive is damaged or accidentally
erased, you can restore the software that was...

3. Turn on the computer. If you are using Windows XP,
three messages (F1, F11, and F12) appear on the
screen for a few seconds. One of them is“Press F11
to invoke the IBM Product Recovery program”.
While the message is displayed, quickly press F11.
4. From the list displayed on the screen, select the
operating system you want to recover.
5. Select the recovery options you want, and follow the
instructions on the screen.
6. When the Product Recovery program finishes running,
the computer will restart with...

Product Recovery program ... Reinstall the
Product Recovery program? (Y/N) [ ]”.
vTo install the service partition, go to step 4.
vTo preload the hard-disk drive without installing the
service partition, press N key.
8. If you get a message asking which operating system
to install, select the proper operating system and
press Enter.
9. A message is displayed:“Full Recovery:”. Press
Enter to select.
10. On each of the next three windows, press the Y key.
11. Follow the prompts to complete the recovery....

Attention:If the user HDP has been forgotten, check
whether a master HDP has been set. If it has, it can be
used for access to the hard-disk drive. If no master HDP is
available, IBM does not provide any services to reset
either the user or the master HDP, or to recover data from
the hard-disk drive. The hard-disk drive can be replaced
for a scheduled fee.
Supervisor password:A supervisor password (SVP) protects the system
information stored in the IBM BIOS Setup Utility. The SVP
must be entered in order...

7. When the Enter New Password field opens, leave it
blank and press Enter twice.
8. In the Changes have been saved window, press Enter.
9. Press F10; then, in the Setup confirmation window,
selectYe s.
How to remove the hard-disk passwordAttention:IfUser onlymode is selected and the user
HDP has been forgotten and cannot be made available to
the servicer, IBM does not provide any services to reset
the user HDPs or to recover data from the hard-disk drive.
The hard-disk drive can be replaced for a...

1. If you press Fn+F3, or the time set on the“LCD off
timer”in IBM BIOS Setup Utility expires,
vThe LCD backlight turns off.
vThe hard-disk drive motor stops.
vThe speaker is muted.
2. If you are using the ACPI operating system and you
press Fn+F3,
vThe LCD backlight turns off.
vThe hard-disk drive motor stops.
3. If the time set on the“Turn off monitor”timer in the
operating system expires,
vThe LCD backlight turns off.
To end screen blank mode and resume normal operation,
press any key.
Standby...

If you are using the ACPI operating system, only the
low-battery alarm is available.
To cause the computer to return from standby mode and
resume operation, do one of the following:
vPress the Fn key.
vOpen the LCD cover.
vTurn on the power switch.
Also, the computer automatically returns from standby
mode and resumes operation in either of the following
events:
vThe ring indicator (RI) is signaled by a serial device or a
PC Card device (Windows 2000 does not support the
ring indicator (RI) resume by PC...

vIf you are using the ACPI operating system and have
defined one of the following actions as the event that
causes the system to go into hibernation mode, perform
that action.
–Closing the lid.
–Pressing the power button.
–Pressing Fn+F4 keys.
Also, the computer goes into hibernation mode
automatically in either of the following conditions:
vIf a“hibernation time”has been set on the timer, and the
user does not do any operation with the keyboard, the
TrackPoint, the hard-disk drive, the parallel...

Checkout guide
Use the following procedures as a guide in identifying and
correcting problems with the ThinkPad computer.
Note:The diagnostic tests are intended to test only IBM
products. The use of non-IBM products, prototype
cards, or modified options can lead to false
indications of errors and invalid system responses.
1. Identify the failing symptoms in as much detail as
possible.
2. Verify the symptoms. Try to re-create the failure by
running the diagnostic test or by repeating the
operation....

If an error code appears, go to“Symptom-to-FRU
index”on page 51.
On the first screen, select the model and press Enter.
Follow the instructions on the screen.
2. The main panel of PC-Doctor appears.
3. SelectDiagnosticswith the arrow keys, and press
Enter.
A pull-down menu appears. (Its exact form depends on
the model.)
The options on the test menu are as follows:
Diagnostics Interactive Tests
vRun Normal Test
vRun Quick Test
vCPU/Coprocessor
vSystemboard
vVideo Adapter
vSerial Ports
vParallel Ports...