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Telrad Digital DIGITAL FAMILY OF SYSTEMS Feature Description Addendum Manual
Telrad Digital DIGITAL FAMILY OF SYSTEMS Feature Description Addendum Manual
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Section 1: INTRODUCTION 1-7 THIS PAGE INTENTIONALLY LEFT BLANK
2-1 Section 2 SYSTEM FEATURES 2.1 GENERAL This section describes the Release 7 revisions and enhancements to features and services applicable to the DIGITAL 26, DIGITAL 32, DIGITAL KEY BX, DIGITAL 400, and DIGITAL 1000 systems -- hereinafter referred to as DIGITAL systems. These characteristics and features apply to each of the DIGITAL systems unless stated otherwise. 2.2 AVANTI COLLECTION OF TELEPHONE SETS Description Table 2-1 summarizes the main features of the Avanti Collection of telephone sets -- the new standard for Release 7 DIGITAL systems -- which includes the: For a complete description and figures showing the various telephone sets and optional DSS units, refer to the Release 7 DIGITAL family of systems Operating Instructions Addendum. For additional information on Avanti Collection telephone sets, DSS units, data interface cards and system cards, refer to the Release 7 DIGITAL family of systems Administration, Installation and Upgrade Addendum. • Avanti 3025 set; • Avanti 3020F set; • Avanti 3020H set; • Avanti 3015DF set;• Avanti 3015DH set; • Avanti 3015H set; • Avanti 3000 set.
76-110-0690/G, Issue 1 2-2Table 2-1 Avanti Collection Telephone Set Characteristics * Map ED serves both the model 3020 and the model 3025 Avanti telephone sets. When using the map to pro gram the buttons on the model 3020 sets, disregard the bottom row of buttons. * * Map SM serves both the model 3015D and the model 3015 Avanti telephone sets. Avanti CTI data interface cards Two types of data interface cards -- • the Avanti APP Lync interface card and • the Avanti DATA Lync interface card -- are available for plu gging into Avanti Collection telephone sets (except for the Avanti 3000 set), enablin g a variety of Computer Telephone Inte gration (CTI) applications. Each of the applicable Avanti telephone sets can accomodate onl y one of these two cards. featurestelephone set type Avanti 3025 setAvanti 3020 setsAvanti 3015D setsAvanti 3015 setsAvanti 3000 set speakerphone full duplex 3025 3020F 3015DF -- -- half duplex -- 3020H 3015DH 3015H 3000 display graphic 128x2404x24 characters2x20 charactersnone none software download yesyesyesyes no buttonsmenu and worktable softkeys16 6 3 none none dual color indicator programmable buttons29 24 19 19 4 fixed function buttons99 999 dialing buttons 12 12 12 12 12 cursor movement buttons and enter button yes no no no no handsfree answerback yesyesyesyes no onhook dialing yesyesyesyesyes audio pathdual (DAP) yesyesyes -- -- single (SAP) -- -- -- yesyes available optionsdata interface yesyesyesyes no DSS unit(s) yes 1 to 4yes 1 to 4yes 1 to 4yes 1 to 4no voice recognition yesyesyesyes no PC programming (PCP) abbreviationStation type E30 D30 S30 B30 M30 Map type ED *ED*SM**SM**BA
Section 2: SYSTEM FEATURES 2-3 Avanti APPLync interface card The Avanti APPLync interface card supports the TSAPI (Telephone Services Application Programming Interface) and ACD I.Q., utilized to provide an interface for various CTI applications. Avanti DATALync interface card The Avanti DATALync interface card supports the PC applications operational mode that is used to transfer data from PC applications toward any DIGITAL system resource. Currently supported PC applications are TAPI (Telephone Application Programming Interface) and applications using TelradLINK protocol. DSS units Up to four DSS units can be connected to most Avanti Collection telephone sets (see Table 2-1). Each DSS has 30 DSS buttons and four map buttons, allowing in total 120 programmable extension busy lamp field (BLF) and speed dial buttons. Voice activated speed dialing A voice recognition card can be plugged into most Avanti Collection telephone sets (see Table 2-1). This card facilitates performance of voice activated dialing, recording of dialing instructions and programming of up to 56 voice dial numbers. Conditions Each Avanti Collection telephone set must be: • cabled to an extension port on a ULD (16 U-bus line card) or UHD (8 U-bus line card) card; • defined in system Administration as an extension port of a ULD or UHD card. The TAPI or PC applications operational mode used by one of the Avanti Collection interface cards must be defined in PCP programming. The number of Avanti Collection telephone sets utilizing TAPI cards is unlimited. A maximum of 20 Avanti Collection telephone sets can simultaneously utilize the PC applications mode in a DIGITAL system.
76-110-0690/G, Issue 1 2-4Related features NOTE There is no technician station for Release 7 of the DIGITAL systems. 2.3 NETWORK ENHANCEMENTS The networking capabilities of the DIGITAL systems have been enhanced to include the following network features: • Digital Private Network Signaling System (DPNSS) support; • QSIG support; • Automated Attendant/ImaGEN network enhancement. For a detailed description of these features, see Private Networks Between Telephone Systems, Section 3. 2.4 PHONE BOOK Description The Phone Book feature enables DIGITAL system users, with either Avanti Collection or DIGITAL family display telephone sets, to enter, delete, revise, save in memory, search for, and dial selected name and telephone number entries. Two types of Phone Book can be utilized: • a Private Phone Book: including the private list of names and telephone numbers selected exclusively by each user in the system, for that user’s convenience. • a System Phone Book: containing a series of up to 10 separate lists, each of which includes a logical group of names and telephone numbers. featuresee section number in this Release 7 addendumRelease 6 Feature Description manual Software Downloading2.5 -- Computer Telephone Integration (CTI)-- 2.34 Telephony Application Programming Interface (TAPI)-- 2.136 Voice Dialing -- 2.144
Section 2: SYSTEM FEATURES
2-5
Speed dial bin enhancement
A speed dial bin, containing the user’s personal speed dial list
or any of the system speed dial lists, can contain not only the
telephone number corresponding to the speed dial number, but
also the name of the person at that telephone number. The
speed dial lists, expanded to include names, now serve as the
Private Phone Book and System Phone Book lists. The
personal and system speed dial features are described in detail
in Sections 2.129 and 2.130 of the Release 6 Feature
Description manual.
Phone Book maintenance
The system speed dial group programming station is
designated to maintain each system Phone Book list.
Maintenance includes defining new entries and updating or
removing existing entries. All other users given access to a
system phone book list
will not be allowed to make changes to
the list, but
will be able to search for and dial that list’s names
and numbers.
Maintenance of each system phone book list can be done,
either from the authorized user’s telephone set or from the
system administration PC (PCP).
In a private phone book list, however, the individual user is
solely responsible for new entries, as well as entry updating and
removal.
Display telephone sets
The Phone Book feature is available for any Avanti or DIGITAL
telephone sets with displays.
Phone Book operation
Depending on the type of telephone set and the facilities it has,
the user can activate Phone Book in one of the following four
ways, by:
• pressing the
{phone book} softkey
-- on Avanti 3025 and Avanti 3020 telephone sets, and
on DIGITAL family Executive set with expanded display;
• pressing the programmed
[PHONE BOOK] button
-- on all Avanti Collection and DIGITAL family display
telephone sets;
• dialing the Phone Book FNP code
-- on all Avanti Collection and DIGITAL family display
telephone sets;
• pressing the fixed
[PROGRAM] button
and
dialing a free speed dial bin number
-- on all Avanti Collection and DIGITAL family display
telephone sets
.
76-110-0690/G, Issue 1 2-6The user can activate Phone Book dialing only if the telephone set is in the “idle” state, or during speed dial programming, but not during a telephone conversation. However, the Phone Book can be used to enter, update and remove names and telephone numbers, either when the telephone set is in the “idle” state, or, during a telephone conversation. The user can dial the desired party by alphabetic dialing -- dial by name -- or by selecting the desired party from the display page of the Phone Book list. Phone Book entries Each name entry defined can contain up to 16 characters -- including letters, digits and the following three symbols: underscore, slash, and space. The Phone Book dialing approach assures unambiguous name entry. Most dialpad buttons already commonly represent four characters, including three letters and one digit. With the addition of the underscore, slash, and space symbols, as well as special characters for foreign languages (in selected countries), some dialpad buttons may be used to represent up to five characters. Therefore, when pressing each telephone dialpad button, it may be necessary to press the button once, or a series of times in rapid succession, as shown in Table 2-2. With each press of the dialpad button, the corresponding character -- letter, number, or symbol -- appears on the telephone set display. Table 2-2 Phone Book Dialing Equivalents dialpad number for the following character -- press the dialpad button the following number of times, rapidly one two three four five 11 _ space / 2ABC2 3DE F 3 4GH I 4 5JKL5 6MNO 6 7PQRS 7 8TUV 8 9WX Y Z 9 00
Section 2: SYSTEM FEATURES 2-7 Each telephone number defined can contain up to 16 digits. The names in both private and system Phone Book lists are sorted alphabetically. As indicated in Table 2-3, the number of the entries that can appear on a telephone set display varies with the telephone model. Each entry occupies one line on the display. Table 2-3 Phone Book Display For further detail regarding the Phone Book operation, see the DIGITAL family of systems Release 7 Operating Instructions Addendum. Searching The user is able to search the Phone Book for a name, a telephone number or a speed dial bin, by: • scrolling display pages; • pressing dialpad buttons corresponding to the name sought; • a combination of the two methods. Caller Identification -- automatic search The type of Caller Identification for an incoming call depends on the type of outside line on which it arrives -- either Caller Identification, Calling Line Identification, or Automated Number Identification -- appears on the called telephone set display. By default, the name of the caller will automatically be searched for in all Phone Book lists, and -- if it has been defined in Phone Book -- the name will appear on the called telephone set display. If no name has been defined, the calling number will appear. Conditions Avanti Collection and DIGITAL family telephone sets that have a display can use the Phone Book feature. Analog family telephone sets and all telephone sets without display cannot access the Phone Book feature.Telephone modelNumber of Phone Book entries displayed Avanti 3025 6 Avanti 3020 3 Avanti 3015D 1 DIGITAL Executive set with expanded display 6 DIGITAL Executive set with display 1 DIGITAL Display Speakerphone 1
76-110-0690/G, Issue 1 2-8When entering the number of a Private or System Speed Dial bin, make certain to include the lead zeros. For example, if the system is programmed for two-digit bin numbers, for bin 1: enter 01; if the system is programmed for three-digit bin numbers, for bin 1: enter 001. In order to access the Phone Book feature on a telephone set that has no softkeys, an available programmable button, on that set, must be defined for this purpose in system administration. The maximum permissible length of Phone Book entries is as follows: • list name -- 10 characters; • entry name -- 16 characters; • entry telephone number -- 16 digits. The maximum permissible number of entries in system Phone Book lists is the actual system number of speed dial numbers available to the user(s), as defined in system administration programming (PCP). For further details on Phone Book programming, refer to the DIGITAL family of systems Release 7 Administration, Installation and Upgrade addendum. Related features 2.5 SOFTWARE DOWNLOADING Software can be downloaded to the Avanti Collection telephone sets and the Avanti DSS unit, except for the Avanti 3000 telephone set. The software download can be used to updated the firmware version in the telephone. Appropriate software can be: • selected for each type of telephone set that supports the software downloading function and • down loaded to the telephone set. featuresee section number in this Release 7 addendumRelease 6 Feature Description manual Caller Identification -- 2.28 Flexible Numbering Plan (FNP) -- 2.69 Avanti Collection Telephone Sets2.2 -- Programmable Buttons -- 2.117 Speed Dial -- 2.129, 2.130