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Telrad Digital DIGITAL FAMILY OF SYSTEMS Feature Description Addendum Manual
Telrad Digital DIGITAL FAMILY OF SYSTEMS Feature Description Addendum Manual
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DIGITAL FAMILY OF SYSTEMS Feature Description Addendum 76-110-0690/G Issue 1
76-110-0690/G, Issue 1 Telrad Telecommunications, Inc. Woodbury, New York Printed in Israel
76-110-0690/G, Issue 1 DIGITAL FAMILY OF SYSTEMS Feature Description Addendum Telrad Telecommunications, Inc. Woodbury, New York
NOTICE The information in this addendum refers to the Telrad DIGITAL family of telephone systems: the DIGITAL 26 system, DIGITAL 32 system, DIGITAL KEY BX system (Release SB7), the DIGITAL 400 system (Release DB7), and the DIGITAL 1000 system (Release LB7) and the ImaGEN system (Release 7.00), June 1999. Telrad, Ltd., reserves the right to make changes in the equipment described in this manual without notification. However, changes in the equipment do not necessarily render this manual invalid. Additional copies of this manual may be obtained from Telrad, Ltd. Reproduction of this manual or parts thereof, without written permission from Telrad, Ltd., is strictly prohibited. © 1999 Telrad Telecommunications Inc. Woodbury, New York The following are registered trademarks of the respective listed firms: Trademark Firm Trademark Firm ACD I.Q. Telrad Telecommunications, Inc. Pentium Intel Corporation ImaGEN Telrad Telecommunications, Inc. Windows95 Microsoft Corporation FCC Regulations Warning This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual, may cause interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user should contact the Telrad Field Service Department, at the telephone number listed below, to correct the interference problem. It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of the FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Registration The Telrad DIGITAL family of telephone systems are registered with the FCC based upon compliance with part 68 of its rules. Connection of these systems to the nationwide telecommunications network is made through a standard network in- terface jack, which you can order from your telephone company. Jacks for this type of customer-provided equipment will not be provided on party lines or coin lines. Hearing Aid Compatibility The DIGITAL systems’ Avanti Collection of telephones are Hearing Aid compatible, as defined in Section 68.316 of Part 68 FCC Rules. Telephone Company Registration It is usually not necessary to call the telephone company with information on the equipment before connecting the DIGITAL family system cabinet to the telephone network. But, if the telephone company should require this information, provide the following: FCC Registration Number (on label affixed to cabinet): - Key system ARAISR-18430-KF-E - Multi-function (Hybrid Key/PBX) system ARAISR-18427-MF-E AC Ringer Equivalence Number: 2.4B USOC Jack: DB15, RJ2EX, RJ2FX, RJSGX, RJ2HX, RJ21X, RJ48C Service Order Code (SOC): - for off premise extensions and all analog trunk cards, except the DID card 9.OF - for DID cardsAS.2 - for digital trunks 6.0P Facility Interface Code (FIC): - Central Office Ground-start trunk 02GS2 - Central Office Loop-start trunk 02LS2 - Direct Inward Dialing 02RV2-T - Off-premises extension OL13C - Primary Rate Interface (PRI24) 04DU9-1SN - DPNSS/QSIG Interface (N24 and N12) 04DU9-1SN - Basic Rate Interface (BRT and BHT) 04DU9-1SN - T1 (Digital Trunk) 04DU9-BN, 04DU9-DN, 04-DU9-1KN, 04DU9-1SN, 04-DU9-1ZN - E&M (Tie Trunk Interface -- 2-wire) RJ2EX, RJ2FX - E&M (Tie Trunk Interface -- 4-wire) RJ2GX, RJ2HX Rights of the Telephone Company If the system is determined to be causing harm to the telephone network, the telephone company may discontinue your ser- vice temporarily. If possible, the telephone company will notify you as soon as possible. You will be given the opportunity to correct the situation, and you will be informed of your right to file a complaint to the FCC. Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the proper functioning of your system. If it does this, you will be notified in advance to give you the opportunity to maintain uninterrupted telephone service. In the event of an equipment malfunction, all repairs will be performed by Telrad Telecommunications, Inc., or by one of its authorized dealers. Address of repair facility in the USA Telrad Service Center, 135 Crossways Park Drive, Woodbury, NY 11797. Phone: 1-516-921-8300.
1-1 Section 1 INTRODUCTION 1.1 GENERAL This section provides introductory information about this addendum and a general overview of the unique characteristics added in Release 7 of the following member systems of the DIGITAL family of telephone systems, referred to as DIGITAL systems: • DIGITAL 26 -- a 26 port system • DIGITAL 32 -- a 32 port system; • DIGITAL KEY BX -- a 128 port system; • DIGITAL 400 -- a 384 port system; • DIGITAL 1000 -- a 925 port system; and to the Release 7.00 ImaGEN system. Where not otherwise stated, it can be assumed that the characteristics and features of the various DIGITAL systems are identical. 1.2 PRODUCT DEFINITION This addendum includes a description of the features that are new to Release SB7 of the DIGITAL 26, DIGITAL 32, DIGITAL KEY BX, Release DB7 of the DIGITAL 400, and Release LB7 of the DIGITAL 1000 systems and features new to Release 7.00 of the ImaGEN voice mail and application generator. It is intended to be used in conjunction with the Release 6 Feature Description manual, Release 6.5 ImaGEN Integrated Multi- Application Generator System Manual, and the DIGITAL 1000 Addendum. Together they provide a description of the Release SB7/DB7/LB7 DIGITAL system features, detail criteria for configuring the DIGITAL systems, and a description of the Release 7.00 ImaGEN system features.
76-110-0690/G, Issue 1 1-2 1.3 PURPOSE OF ADDENDUM This addendum is intended to document the features and technology new to Release SB7 of the DIGITAL 26, DIGITAL 32, DIGITAL KEY BX, Release DB7 of the DIGITAL 400, and Release LB7 of the DIGTIAL 1000 systems and to Release 7.00 of the ImaGEN system. Sections 1.3.1 and 1.3.2 describe the major areas of change in the Release 7 DIGITAL systems. Section 1.3.3 lists the new features in the Release 7.00 ImaGEN system. 1.3.1 New system features The DIGITAL systems’ Release 7 new features: • New Avanti Collection of telephone sets including graphic display and wider use of softkeys. • Multi-system networking capability -- expanded to include Digital Private Network Signaling System (DPNSS) protocol and QSIG basic call protocol; • Phone Book feature enabling system users with either Avanti Collection or DIGITAL family display telephone sets, to enter, delete, revise, save in memory, search for, and dial, selected name and telephone number entries. 1.3.2 New technology Release 7 of the DIGITAL systems incorporated the following advanced technology: • Integrated voice and data including ISDN technology and U bus interface, to enable connection of advanced design proprietary Avanti telephone sets; • New line of advanced design proprietary Avanti telephone sets, led by a model with 128 x 240 pixel graphic display; • DPNSS and QSIG networking interfaces. 1.3.3 New ImaGEN features The Imagen system’s Release 7.00 new features: • Carbon copy; • Continuous message listening; • Revert a message to new message status; • Continuous use of the selected language when transferring and recalling; • Direct dialing to the message sender from the Visual message list.
Section 1: INTRODUCTION 1-3 1.4 SCOPE OF ADDENDUM This Feature Description addendum covers the features new for Release 7 of the DIGITAL 26, DIGITAL 32, DIGITAL KEY BX, DIGITAL 400, and DIGITAL 1000 systems and Release 7.00 of the ImaGEN system, and applies to these systems for all countries. This issue includes revisions and enhancements to the DIGITAL family of systems the ImaGEN system, and supersedes the relevant sections of Issue 1 of the Release 6 DIGITAL Feature Description and Issue 1 of the ImaGEN Integrated multi-application generator System manual, which were published in February, 1998. All the Release 7 revisions and enhancements apply to the DIGITAL 26 system, DIGITAL 32 system, DIGITAL KEY BX system, the DIGITAL 400 system, and the DIGITAL 1000 system, unless specified otherwise. 1.5 ADDENDUM STRUCTURE This addendum includes the following sections: 1.6 INTENDED AUDIENCE This addendum is intended for DIGITAL systems’ and the ImaGEN system’s customers and distributors, as well as for personnel involved in DIGITAL system installation, servicing and customer training. Section 1 Includes a general explanation of the contents of the addendum and information on applicable documents. Section 2 Describes all Release 7 DIGITAL system features. Section 3 Details alternative configuration applications for private networks comprising Release 7 DIGITAL and possibly other telephone systems. Section 4 Describes all ImaGEN Release 7.00 features.
76-110-0690/G, Issue 1 1-4 1.7 APPLICABLE DOCUMENTATION This manual is one of a series on the DIGITAL systems, including the following documents. Except where specifically identified as being applicable to only the DIGITAL KEY BX system, the DIGITAL 400 system, or the DIGITAL 1000 system -- the documents listed below are applicable to all the systems. documentcatalog number System manualsOperating Instructions -- Release 6: Details the operation of the many system and user features.76-110-0165/F Operating Instruction Addendum -- Release 7: Contains Release 7 additions and revisions to the Release 6 Operating Instructions manual.76-110-0165/G Administration manual -- Release 6: Contains a detailed explanation of the programmable features and parameters and a guide to the programming of each of them on a personal computer.76-110-0175/F Administration, Installation and Upgrade Addendum -- Release 7: Contains Release 7 additions and revisions to the Release 6 Administration and Installation manuals.76-110-0175/G Administration forms -- Release 6: Contains a copy of each of the programming forms.76-110-0405/F Feature Description manual -- Release 6: Provides a description of DIGITAL systems features, and details criteria for configuring the DIGITAL systems76-110-0690/F Hardware Description manual -- Release 6: Contains a functional and physical description of DIGITAL system equipment, as well as criteria for external equipment to be connected to a DIGITAL system.76-110-0685/F Installation manual -- Release 6: Contains a detailed explanation of the hardware installation and functional verifications. 76-110-0410/F Maintenance manual -- Release 7: Contains a detailed testing and maintenance guide.76-110-0170/G
Section 1: INTRODUCTION 1-5 ACD documentationACD agent user guide76-110-0425/F ACD system manual76-110-0430/F ACD I.Q. user manual76-110-0675/F ACD supervisor user guide 76-110-0440/F ACD I.Q. Wallboard Installation and Programming guide76-110-0585/E Data optionsTAPI/TelradLINK Installation and Programming manual79-123-0410/E TSAPI Installation and Programming manual76-110-0790/0 Universal data card manual79-125-0410/E Avanti station option module installation sheet76-110-0530/0 Voice Dialing Kit installation guide79-020-1206/F Data card installation for Executive stations79-020-0306/C Data card installation for Standard stations76-020-0406/C Electronic Business Card Installation and Programming manual76-110-0380/F Remote modem mode quick reference sheet System user documentationAvanti set 3025 user guide79-610-0010/A Avanti set 3020/3015D user guide79-620-0010/A Avanti set 3015/3000 user guide79-650-0010/A Avanti set Attendant user guide79-660-0010/A Avanti set 3025 quick reference guide79-610-0001/A Avanti set 3020 quick reference guide79-620-0001/A Avanti set 3015D quick reference guide79-630-0001/A Avanti set 3015/3000 quick reference guide79-650-0001/A Executive set with expanded display user guide79-100-0009/F Executive set and Executive set with display user guide79-100-0006/F Attendant Console user guide79-120-0006/F Speakerphone set and Display Speakerphone set user guide79-500-0006/F 4 Button set and 16 Button set user guide79-400-0006/F
76-110-0690/G, Issue 1 1-6 Single Line Telephone user guide76-110-1706/F Analog telephone set user guide73-510-3000/F Voice Dialing user guide79-020-1207/F Executive set with expanded display quick reference guide79-100-0021/F Executive set and Executive set with display quick reference guide79-100-0020/F Speakerphone set and Display Speakerphone set quick reference guide79-500-0009/F 4 Button set and 16 Button set quick reference guide79-400-0009/F Single Line Telephone quick reference guide79-110-0007/F ImaGEN documentationImaGEN -- Integrated Voice Mail Application Generator User manual76-110-0570/I ImaGEN Integrated multi-application generator System manual 83-130-8050/I Integrated SMDR Call accounting manual83-110-0270/H ImaGEN Avanti set 3025 user guide76-110-0500/0 ImaGEN Avanti set 3020/3015D user guide76-110-0505/0 ImaGEN Executive set with expanded display user guide76-110-0190/I ImaGEN digital telephone set and SLT user guide76-110-0205/I ImaGEN quick reference guide76-110-0620/I Unified Message Installation manual76-110-0760/I Unified Message user guide76-110-0765/I