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Telrad Digital DIGITAL Family Of Systems Administration, Installation And Upgrade Addendum Manual
Telrad Digital DIGITAL Family Of Systems Administration, Installation And Upgrade Addendum Manual
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DIGITAL Family of Systems Administration, Installation and Upgrade Addendum76-110-0175/G Issue 2
76-110-0175/G, Issue 2 Telrad Networks, Inc. Woodbury, New YorkP
76-110-0175/G, Issue 2 DIGITAL Family of Systems Administration, Installation and Upgrade Addendum Telrad Networks, Inc. Woodbury, New York
NOTICE The information in this addendum refers to the Telrad DIGITAL family of telephone systems’ the DIGITAL 26 system, DIGITAL 32 system, DIGITAL KEY BX system (Release SB7), the DIGITAL 400 system (Release DB7), and the DIGITAL 1000 system (Release LB7), January 2000. Telrad, Ltd., reserves the right to make changes in the equipment described in this manual without notification. However, changes in the equipment do not necessarily render this manual invalid. Additional copies of this manual may be obtained from Telrad, Ltd. Reproduction of this manual or parts thereof, without written permission from Telrad, Ltd., is strictly prohibited. © 1999 Telrad Telecommunications Inc. Woodbury, New York The following are registered trademarks of the respective listed firms: TrademarkFirmTrademarkFirm ACD I.Q.Telrad Telecommunications, Inc.HayesHayes Microcomputer Products, Inc. ImaGENTelrad Telecommunications, Inc. FCC Regulations Warning This equipment generates, uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual, may cause interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user should contact the Telrad Field Service Department, at the tele- phone number listed below, to correct the interference problem. It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of the FCC Rules which are designed to provide reasonable protection against such interference when operated in a commercial environment. Registration The Telrad DIGITAL Family systems are registered with the FCC based upon compliance with part 68 of its rules. Connec- tion of these systems to the nationwide telecommunications network is made through a standard network interface jack, which you can order from your telephone company. Jacks for this type of customer-provided equipment will not be provided on party lines or coin lines. Hearing Aid Compatibility DIGITAL family telephones are Hearing Aid compatible, as defined in Section 68.316 of Part 68 FCC Rules. Telephone Company Registration It is usually not necessary to call the telephone company with information on the equipment before connecting the DIGITAL family system cabinet to the telephone network. But, if the telephone company should require this information, provide the following: FCC Registration Number (on label affixed to cabinet):- Key systemARAISR-18430-KF-E - Multi-function (Hybrid Key/PBX) systemARAISR-18427-MF-E AC Ringer Equivalence Number: 2.4B USOC Jack:DB15, RJ2EX, RJ2FX, RJGX, RJ2HX, RJ21X, RJ48C Service Order Code (SOC):- for off premise extensions and all analog trunk cards except the DID card9.OF - for DID cardsAS.2 - for digital trunks6.0P Facility Interface Code (FIC): - Central Office Ground-start trunk02GS2 - Central Office Loop-start trunk02LS2 - Direct Inward Dialing02RV2-T - Off-premises extension OL13C - Primary Rate Interface (PRI24)04DU9-1SN - DPNSS/QSIG Interface (N24 and N12)04DU9-1SN - Basic Rate Interface (BRT and BHT)04DU9-1SN - T1 (Digital Trunk)04DU9-BN, 04DU9-DN, 04-DU9-1KN, 04DU9-1SN, 04-DU9-1ZN - E&M (Tie Trunk Interface -- 2-wire) RJ2EX, RJ2FX - E&M (Tie Trunk Interface -- 4-wire) RJ2GX, RJ2HX Rights of the Telephone Company If the system is determined to be causing harm to the telephone network, the telephone company may discontinue your ser- vice temporarily. If possible, the telephone company will notify you as soon as possible. You will be given the opportunity to correct the situation and you will be informed of your right to file a complaint to the FCC. Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the proper functioning of your system. If it does this, you will be notified in advance to give you the opportunity to maintain uninterrupted telephone service. In the event of an equipment malfunction, all repairs will be performed by Telrad Telecommunications, Inc., or by one of its authorized dealers. Address of repair facility in the USA Telrad Service Center, 135 Crossways Park Drive, Woodbury, NY 11797. Phone: 1-516-921-8300.
CONTENTS iii Section 1 INTRODUCTION 1.1 GENERAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 1.2 PRODUCT DEFINITION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 1.3 ADDENDUM STRUCTURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 1.4 INTENDED AUDIENCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2 1.5 APPLICABLE DOCUMENTATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2 1.6 CONVENTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3 1.6.1 Terminology conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3 1.6.2 Typographic conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3 Section 2 INSTALLATION 2.1 GENERAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1 2.2 ULD AND UHD CARDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1 2.3 AVANTI TELEPHONE SETS AND OPTION MODULES . . . . . . . . . . . . . . . . . . . .2-4 2.3.1 Avanti telephone set configuration options . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4 2.3.2 Data card options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4 2.3.3 Connecting the option module or stand to the Avanti telephone set . . . . . . . .2-5 2.3.4 Removing the telephone set stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6 2.3.5 Connecting the cables to the option module . . . . . . . . . . . . . . . . . . . . . . . . . .2-7 2.3.6 Technical specifications for cabling the data modules . . . . . . . . . . . . . . . . . .2-8 2.3.7 Connecting DSS consoles to Avanti telephone sets . . . . . . . . . . . . . . . . . . . .2-9 2.4 VOICE RECOGNITION CARD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11 2.5 DIGITAL PRIVATE NETWORK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11 2.6 MPD CARD - DIGITAL 400 SYSTEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13 Section 3 ADMINISTRATION 3.1 GENERAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1 3.2 AVANTI FAMILY OF TELEPHONE SETS PROGRAMMING . . . . . . . . . . . . . . . . .3-2 3.2.1 CARD CONFIGURATION Screen [YC-SC] . . . . . . . . . . . . . . . . . . . . . . . . . .3-2 3.2.2 ULD CARD DEFINITION Screen [YC-SC-F9] 3 . . . . . . . . . . . . . . . . . . . . . . . .-2 3.2.3 ATTENDANT DEFINITION Screen [AT-AD] . . . . . . . . . . . . . . . . . . . . . . . . . .3-3 3.2.4 Attendant PROGRAMMABLE KEYS (MAP) Screen [AT-PK] . . . . . . . . . . . . .3-4 3.2.5 STATION ATTRIBUTES Screen [FE-AT] . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4 3.2.6 STATION MAPS DEFINITION Screen [FE-PK] . . . . . . . . . . . . . . . . . . . . . . .3-4 3.2.7 Avanti telephone PROGRAMMABLE KEYS (MAP) Screens [FE-PK-F9] . . . .3-4
Contents (continued) iv 3.3 DIRECT STATION SELECT (DSS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6 3.3.1 DSS MAP ASSIGNMENT Screen [DS-DS] . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6 3.3.2 DSS PROGRAMMABLE KEYS (map) Screen [DS-PK] . . . . . . . . . . . . . . . . .3-6 3.4 NETWORK CARDS (N24 AND N30) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7 3.4.1 CARD CONFIGURATION Screen [YC-SC] . . . . . . . . . . . . . . . . . . . . . . . . . .3-7 3.4.2 CARD UNITS DEFINITION Screen [YC-SC-F9] . . . . . . . . . . . . . . . . . . . . . . .3-7 3.4.3 CARD PARAMETERS Screens [YC-CP] . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7 3.4.4 FEATURE SETS Screen [NT-FS] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9 3.4.5 NETWORK PREFIXES Screen [NT-PR] . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10 3.4.6 BRANCH ROUTING Screen [NT-PR-F9] . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10 3.4.7 NETWORK PARAMETERS Screen [NT-NP] . . . . . . . . . . . . . . . . . . . . . . . .3-10 3.4.8 TIE/DID GROUP FEATURES Screen [GR-TF] . . . . . . . . . . . . . . . . . . . . . . .3-11 3.5 PHONE BOOK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11 3.5.1 FUNCTION ACCESS CODES Screen [SP-FN] . . . . . . . . . . . . . . . . . . . . . .3-12 3.5.2 SYSTEM SPEED DIAL GROUPS Screen [SP-SD-SG] . . . . . . . . . . . . . . . . . . . . . . 3-12 3.5.3 SYSTEM SPEED DIAL NUMBERS Screen [SP-SD-NS] . . . . . . . . . . . . . . .3-13 3.5.4 PROGRAMMABLE KEYS Screen [FE-PK-F9] for Phone Book . . . . . . . . . .3-13 3.6 ADDITIONAL PROGRAMMING CHANGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13 3.6.1 SYSTEM TIMERS Screen [SP-TM] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13 3.6.2 SMDR Screen [YC-IS-F9] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14 3.6.3 GENERAL PARAMETERS Screen [SP-PR] . . . . . . . . . . . . . . . . . . . . . . . . .3-14 3.6.4 PRIVATE TRUNK FEATURES Screen [PT-TF-F9] . . . . . . . . . . . . . . . . . . .3-14 3.6.5 DID ROUTING Screen [RD] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14 3.6.6 TRUNK LIST Screen [GR-AG-F9] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14 Section 4 UPGRADE PROCEDURES 4.1 GENERAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1 4.2 DIGITAL KEY BX CONFIGURATION FILE NAME CHANGE . . . . . . . . . . . . . . . .4-1 4.3 MANDATORY AND RECOMMENDED PROGRAMMING . . . . . . . . . . . . . . . . . . .4-1 4.3.1 Mandatory programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1 4.3.2 Recommended programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2 Appendix A SUMMARY OF PROGRAMMING CHANGES A.1 GENERAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1 A.2 NEW PROGRAMMING FIELDS AND VALUES . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1 INDEX ...........................................................................................................................INDEX-1
Contents (continued) v FIGURES 2-1 ULD and UHD cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1 2-2 Connecting the module to the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6 2-3 Connecting a cable to the RJ45 port on the bottom of the telephone set . . . . . . . .2-6 2-4 Option module cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7 2-5 Connecting the cables to the option module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8 2-6 Connecting a DSS console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11 2-7 Connecting an adapter for DPNSS protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12 2-8 DB7 model S400 MPD card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13 2-9 External connectors to S400 MPD card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-14 2-10 MPD S400 card LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-14 3-1 MPD card - MAP port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1 3-2 ULD/UHD CARD DEFINITION Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2 3-3 Avanti Attendant ST30 ATT MAP PROGRAMMABLE KEYS Screen . . . . . . . . . .3-4 3-4 Map type ED - used for E30 (Avanti 3025), D30 (Avanti 3020) . . . . . . . . . . . . . . .3-5 3-5 Map type SM - used for S30 (Avanti 3015D), B30 (Avanti 3015) . . . . . . . . . . . . . .3-5 3-6 DSS MAP ASSIGNMENT Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6 3-7 Map for Avanti DSS console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6 TABLES 2-1 ULD card MDF connector J2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3 2-2 Maximum configuration distances for Avanti telephone sets (in meters) - 24AWG wire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4 2-3 Data card wiring connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8 2-4 PC wiring connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9 A-1 New fields and values on the programming screens . . . . . . . . . . . . . . . . . . . . . . .A-1
1-1 Section 1 INTRODUCTION1.1GENERAL This addendum provides the procedures for installing and program- ming Release SB7 of the DIGITAL KEY BX system and Release DB7 of the DIGITAL 400 system that are not covered in the Release SB6/DB6 DIGITAL Installation manual and the Release SB6/DB6 DIGITAL Administration manual.1.2PRODUCT DEFINITION The DIGITAL KEY BX and DIGITAL 400 systems are highly flexible digital telephone systems. Release SB7 of the DIGITAL KEY BX sys- tem provides enhanced software and hardware for the 128 port dig- ital telephone system. Its many features can be tailored to your exact specifications and can be modified at any time to match your organi- zations changing needs. Release DB7 of the DIGITAL 400 system provides enhanced software for a larger telephone system, built on the success of the DIGITAL KEY BX system.1.3ADDENDUM STRUCTURE The addendum includes the following sections: Section 1 Introduction This section provides a brief product definition and a general expla- nation of the scope, intended audience, and contents of this adden- dum. Section 2 Installation This section provides instructions for the installation of Release 7 not covered in the Release 6 Installation manual. Section 3 Administration This section provides instructions for the programming of Release 7 not covered in the Release 6 Administration manual. Section 4 Upgrade procedures This section confirms that there are only minor changes in the up- grade procedure for Release 7, provides instructions for upgrade programming, and refers the user to the Release 6 Upgrade manual.
76-110-0175/G, Issue 2 1-2Appendix A Summary of programming changes This appendix provides a summary of the new fields and new values used in programming the configuration file for the Release 7 DIGITAL systems.1.4INTENDED AUDIENCE This addendum is intended for the DIGITAL KEY BX and DIGITAL 400 System Administrator, the installation technician, and the tech- nical support staff. 1.5APPLICABLE DOCUMENTATION This addendum is to be used together with the SB6/DB6 and SB7/ DB7 documentation, as follows: Feature description (Catalog No. 76-110-0690/F) contains a de- tailed explanation of the DIGITAL KEY BX and DIGITAL 400 sys- tems features and services. Hardware description (Catalog No. 76-110-0685/F) contains a de- tailed explanation of the DIGITAL KEY BX and DIGITAL 400 sys- tems hardware. Operating instructions (Catalog No. 76-110-0165/F) provides op- erating instructions for digital telephone sets, Telrad analog key tele- phones and Single Line Telephones. Installation manual (Catalog No. 76-110-0410/F) contains a de- tailed explanation of the hardware installation, power up and func- tional verifications of the system. Maintenance manual (Catalog No. 76-110-0170/F) includes a test- ing and maintenance guide and provides instructions for diagnostics and troubleshooting. Administration forms (Catalog No. 76-110-0405/F) contains cop- ies of the administration forms. Integrated SMDR manual (Catalog No. 83-110-0270/D) contains a detailed explanation of Integrated Station Message Detail Recording (SMDR) call accounting, including its hardware and software instal- lation. ACD system manual (Catalog No. 76-110-0430/F) contains an ex- planation of the Automatic Call Distribution (ACD) call system, in- cluding an explanation of functions and hardware installation, system configuration, and operation.