Telrad Digital Avanti Attendant Console User Guide

24 Avanti Attendant console
ABBREVIATED DIALING
PROGRAMMING
SPEED DIAL
You may program SPEED DIAL buttons or SPEED DIAL 
bin codes to enable you to dial outside numbers quickly.
NOTE
Pauses may be entered, where needed, in a speed 
dial sequence by pressing
 the pause icon 
.
To program a speed dial bin code or button
1. Press
 .
2. Do one of the following:
Press
 {SPEED DIAL} and dial a speed dial bin code 
(three digits, e.g. 003). See your System Administrator 
for a list of code numbers.
or
Press...

Avanti Attendant console 25
PHONE BOOK
You can use the Phone Book feature to dial a number from 
your private Phone Book list (which you program), or from 
one of the ten Phone Book lists your System Administrator 
may have programmed. 
The Phone Book entries are stored in speed dial bins in 
alphabetical order. When you program a Phone Book entry, 
it is stored in an available speed dial bin and has a name 
associated with it. If you change the number stored in that 
speed dial bin by pressing ,...

26 Avanti Attendant console
Phone Book list you want to access.
3. Press 
{SHOW LIST}. 
4. Use the [LO  HI] 
button to scroll through the list or use 
the dial pad to enter appropriate characters until the 
name appears on the display.
5. Press the softkey on the right side of the appropriate 
name, under 
.
The Phone Book feature automatically dials the number.
If you want to see details of the entry before dialing the 
number, press the softkey on the right side of the appropri-
ate name, under 
. The...

Avanti Attendant console 27
To delete an entry from your private Phone Book
1. Access the entry you want to delete.
2. Press the softkey to the left of the entry, under 
.
3. Press 
{REMOVE}.
To revise an entry in your private Phone Book
1. Access the entry you want to revise.
2. Press the softkey to the left of the entry, under 
.
3. Press 
{UPDATE}.
4. Enter the correct characters for the name.
5. Press 
{SAVE&EXIT} or {NUMBER} if you want to 
change the number.
6. Enter the correct number.
7. Press...

28 Avanti Attendant console
As shown in the above table, you press the dialpad button 
once for the first letter appearing on it, twice for the second 
letter appearing on it, and three times for the third letter 
appearing on it.
With each press of the button, the corresponding character 
appears on the display.
If you want to enter two characters from the same button 
on the dialpad, for example D followed by E, wait two sec-
onds between entering characters (until you see the cursor 
“_” at the next...

Avanti Attendant console 29
CONFERENCE CALLS
A total of eight parties, any of which may be on outside 
lines, can participate in a conference.
Once a conference is established, you may leave the con-
ference to handle other calls or perform any other activity 
and later rejoin the conference.
You may also split the conference to consult privately with 
one party without the other conference parties hearing the 
conversation.
To establish a conference call
1. Call the first party.
If the first party is on...

30 Avanti Attendant console
To  remove an outside line party from the conference 
1. Press the 
SPLT softkey of the outside line you want to 
remove from the conference.
2. Press [DROP]
. 
To consult with a particular conference member
• Press the softkey of the required party
 {SPLT XXXX} 
(where XXXX indicates the name or number of the 
party).
To return to the conference call
•Press
 {JOIN}.
You are connected with all the conference members.
To exit a conference call temporarily
• Press any digit on...

Avanti Attendant console 31
CONNECTING TWO LINES 
You may connect two outside lines to enable a private con-
versation between two parties outside the system.
1. Establish a three-way conference with the two outside 
parties (see previous feature, Conference calls).
2. Notify the parties that whenever the periodic tone is 
heard, one of them must press a dialpad digit in order to 
continue the conversation.
 Then:
3. Press [FEATURE]
.
4. Dial the TRUNK PATCH access code ([8][7]
).
NOTE
If no digit is...

32 Avanti Attendant console
CANCEL CALL FORWARD
TO THE ATTENDANT
If other extensions have programmed the attendant exten-
sion number as their Call Forward destination, you can 
cancel their Call Forward programming.
1. Press
 {CANCEL}.
2. Press {FLW TO ME}.
Then:
To cancel all Call Forward programming
• Press 
{ALL}.
or
To cancel an individual extensions Call Forward 
programming
Dial the extension number.
Atc_txt.book  Page 32  Wednesday, August 4, 1999  11:56 AM 

Avanti Attendant console 33
DAY ALERT
During times of heavy call traffic, you may direct incoming 
calls to ring at a day alert extension in addition to their ring-
ing at the attendant position.
Calls may be answered from either the attendant or the 
day alert position.
To activate a day alert extension
1. Press [DAY ALERT]
.
The [DAY ALERT]
 indicator flashes.
2. Dial the number of the day alert extension.
The [DAY ALERT]
 indicator lights steadily.
To cancel day alert
•Press [DAY ALERT]
.
The [DAY...