Steinberg UR28M Getting Started Manual

							UR28M  Getting Started11
Panel Controls and Terminals
English
Front Panel
HI-Z switch
 PAD switch
 +48V button
 INPUT GAIN knob 1/2
 PHONES knob 1/2
 2TR IN LEVEL knob
 2TR IN ON button
 INPUT meter
 OUTPUT meter

 OUTPUT buttons A–C
 SOURCE SELECT button
! MIX 1–3 lamp
 DIM button
 MONO MIX button
 OUTPUT LEVEL knob
? MUTE button
 Power button
 Word clock source lamp 
						

							Setup
12UR28M  Getting Started
EnglishSetup
1. Setting up the 
Power Supply
Connecting the AC Power 
Adaptor
1.Insert the plug of the AC power 
adaptor into the DC IN 12V jack 
on the device.
To prevent accidental unplugging 
of the cable during operation, 
wrap the cable of AC power 
adaptor around the cable clip.
2.Insert the plug of the AC power 
adaptor into the pr oper AC outlet 
on the wall.
WARNING
Only use the included AC power 
adaptor (or an equivalent 
recommended by Yamaha). Using the 
wrong adaptor can result in damage 
to the device or overheating.
CAUTION
Remove the electric plug from the 
outlet when the device is not be 
used for extended periods of time, or 
during electrical storms.
NOTICE
•To avoid generating unwanted noise, 
make sure there is adequate distance 
between the power adaptor and the 
device.
•Avoid tightening the cord more than 
necessary or pulling on the cord 
strongly while it is wrapped around 
the cable clip, in order to prevent 
wear on the cord or possible 
breakage of the clip.
Turning the Power On 
and Off
Powe r o n
Press the power button ( ). The power 
button will light.
Powe r o ff
Hold down the power button ( ) for 
over one second. The power button will 
light dimly.
If one of the following actions is 
performed, the power of the device will 
turn off automatically after thirty 
minutes elapses. The power button will 
flash during the thirty-minute interval.
•Turning off the computer.
•Disconnecting the USB cable 
between the device and the 
computer.
For instructions on enabling/disabling 
this automatic power off function, refer 
to the section “Control Panel of the 
Audio Driver” in the Operation Manual.
AC outl et 
						

							UR28M  Getting Started13
Setup
English
CAUTION
Before you connect external devices 
to the device, turn off the power to all 
devices after setting all volume 
levels to minimum. Otherwise, 
electrical shock, hearing loss, or 
damage to the components may 
occur.
NOTICE
Even when the device is turned off, 
electricity is still flowing to the device at 
the minimum level. When you are not 
using the device for a long time, make 
sure you unplug the AC power adaptor 
from the wall AC outlet.
2. Installing Cubase 
AI
NOTE
•You are only permitted to use this 
software pursuant to the terms and 
conditions of the “End User License 
Agreement” shown during the 
installation.
•If you have already installed a version of 
Cubase series that is compatible with 
operation with the device (page 8), the 
instructions on Installing Cubase AI 
described below are not necessary.
Installation
1.Start the computer and log on to 
the Administrator account.
2.Insert the Cubase AI DVD-ROM 
into the DVD-ROM drive.
3.When the “WELCOME TO 
CUBASE AI” window appears, 
click the corresponding national 
flag icon to choose your 
preferred language.
NOTE
If this window does not appear 
automatically, open the DVD-ROM 
then double-click the file “Start 
Center.”
4.Follow the on-screen 
instructions to install the 
software.
Installation may take a few minutes.
User Registration and 
Product Registration
Register your personal information and 
products on “MySteinberg” in the 
Steinberg web site. For details, refer to 
the following web site.
http://www.steinberg.net/en/
mysteinberg.html
The installation for Cubase AI is now 
completed. 
						

							Setup
14UR28M  Getting Started
English3. Installing TOOLS 
for UR28M
NOTE
You are only permitted to use this 
software pursuant to the terms and 
conditions of the “License Agreement” 
shown during the installation.
Windows .................................page 14
Mac .........................................page 15
Windows
Preparation
If the following warning messages 
appear during the installation, click 
[Continue Anyway], [Y es], or [Install].
Example warning message on 
Windows XP Example warning messages on 
Windows Vista/Windows 7
Installation
1.Turn off the computer and 
device.
2.Disconnect all USB devices 
other than th
e mouse and 
keyboard from the computer.
3.Start the computer and log on to 
the Administrator account.
4.Insert the TOOLS for UR28M CD-
ROM into the CD-ROM drive.
5.Open the CD-ROM then double-
click the file “setup.exe.”
6.Follow the on-screen 
instructions to install the 
software.
Install the following software in 
order.
-Yamaha Steinberg USB Driver
-Steinberg UR28M Applications 
						

							UR28M  Getting Started15
Setup
English
7.When installation has been 
completed, click [Finish].
If a window requiring you to restart 
your computer appears, follow the 
on-screen instructions and restart 
the computer.
Device Connection
8.Connect the device directly to 
the computer by using the 
included USB cable.
Make sure to not connect it to a 
USB hub.
9.Turn on the device.
Windows XP:
The “Found New Hardware 
Wizard” window appears. Go on to 
step 10.
Windows Vista/Windows 7:
Go on to step 13.
10.If the “Can Windows connect to 
Windows Update to search for 
software?” message appears in 
the middle of the window, select 
“No, not this time” then click 
[Next].
11.Confirm that the “Install the 
software automatically” has 
been selected then click [Next].
12.When the installa tion has been 
completed, click [Finish].
Confirmation of Installation
13.Open the “Device Manager” 
window as follows.
Windows XP:
[Start] 
 [Control Panel]  
([Performance and Maintenance]) 
 [System]  [Hardware] tab  
[Device Manager]
Windows Vista/Windows 7:
[Start] 
 [Control Panel]  
([Hardware and Sound]) 
 [Device 
Manager]
14.Click on the [+] mark or [>] mark 
next to “Sound, video and game 
controllers.”
15.Confirm that the device name is 
listed.
Installation of the TOOLS for UR28M is 
now completed.
Mac
Installation
1.Turn off the computer and 
device.
2.Disconnect all USB devices 
other than th e mouse and 
keyboard from the computer.
3.Start the computer and log in to 
the Administrator account.
4.Insert the TOOLS for UR28M CD-
ROM into the CD-ROM drive. 
						

							Setup
16UR28M  Getting Started
English5.Open the CD-ROM then double-
click the file “TOOLS for 
UR28M.mpkg.”
6.Follow the on-screen 
instructions to install the 
software.
7.When installation has been 
completed, click [Restart] to 
restart the computer.
Device Connection
8.Connect the device directly to 
the computer by using a USB 
cable.
Make sure to not connect it to a 
USB hub.
9.Turn on the device.
Confirmation of Installation
10.Open the “Audio MIDI Setup” 
window as follows.
[Macintosh HD] 
 [Applications]  
[Utilities] 
 [Audio MIDI Setup]
11.Confirm that the device name is 
listed in the following.
Mac OS X 10.5:
In “Properties For:”
Mac OS X 10.6:
In the left column
Installation of the TOOLS for UR28M is 
now completed.
4. Downloading the 
Licenses (Activation)
To use the Sweet Spot Morphing 
Channel Strip (VST Plug-in version) 
and REV-X (VST Plug-in version) which 
are installed in Step 3 in “Installing 
TOOLS for UR28M” (page 14), 
download their licenses via the Internet 
by using the activation code described 
on the ESSENTIAL PRODUCT 
LICENSE INFORMATION card.
1.Launch the “eLicenser Control 
Center” as follows.
Windows:
[Start] 
 [All Programs]  
[eLicenser] 
 [eLicenser Control 
Center]
Mac:
[Macintosh HD] 
 [Applications]  
[eLicenser Control Center]
2.Click [Enter Activation Code].
3.Enter the Activation Code 
described on the included 
ESSENTIAL PRODUCT LICENSE 
INFORMATION card.
4.Follow the on-screen 
instructions to download the 
licenses.
NOTE
If you connect a USB-eLicenser 
(USB protection device) to your 
computer, a window requiring you to 
select the destination of the license 
appears. Follow the on-screen 
instructions to select the device.
The download licenses are now 
completed. 
						

							UR28M  Getting Started17
Basic Operations
English
Basic Operations
Introduction
This section explains the connection 
examples and audio driver settings on 
DAW software. For more detailed 
usage, refer to the section “Usage 
Examples” in the Operation Manual.
CAUTION
Make sure to set all volume levels to 
minimum before connecting or 
disconnecting the external device. 
Otherwise, high-volume output may 
damage your hearing or equipment.
NOTICE
Be sure to observe the following points 
when connecting to the computer’s 
USB interface. Failing to do so may 
result in the computer freezing or 
shutting down, as well as corruption or 
even loss of data.
•Before turning on/off the device or 
plugging/unplugging the USB cable, 
quit any open application software on 
the computer.
•Before turning on the device, exit 
from any power-saving mode of the 
computer (such as suspend, sleep, 
standby).
•Before turning on the device, connect 
the device to the computer.
•Wait for six seconds or more between 
these operations: (1) when turning off 
the device then on again, or (2) when 
alternately connecting/disconnecting 
the USB cable.
Connection Example
Configuring Audio 
Driver Settings on 
the DAW Software
Cubase Series Programs
1.Make sure that all applications 
have been quit.
2.Connect the device directly to 
the computer by using the 
included USB cable.
NOTE
(Windows only) Make sure to use the 
same USB port as the one used in 
the installation procedure when you 
connect the device to the computer 
again. If you connect them to a 
different USB port, you will have to 
install the driver again.
3.Turn on the device.
Comput er
Headphon esGuit arMicrophon e
Monitor sp
eakers
Port able a udio 
pl aye r 
						

							Basic Operations
18UR28M  Getting Started
English4.Launch the Cubase series 
program as follows.
Windows:
[Start] 
 [All Programs]  
[Steinberg (Cubase series)] 
 
[(Cubase series)]
Mac:
[Macintosh HD] 
 [Applications]  
[(Cubase series)]
5.When the following window 
appears while the Cubase series 
program is launching, confirm 
that the device is selected, then 
click [OK].
The audio driver settings are now 
completed.
For instructions on using Cubase 
series programs, refer to the PDF 
manual, available from [Help] in the 
Cubase series menu. For instructions 
on using the device, refer to the 
Operation Manual.
Programs Other Than 
Cubase Series
1.Make sure that all applications 
have been quit.
2.Connect the device directly to 
the computer by using the 
included USB cable.
3.Turn on the device.
4.Launch the DAW software.
5.Open the audio driver settings 
window.
6.Set the audio driver settings.
The audio driver settings are now 
competed.
For instructions on using the DAW 
software, refer to your particular DAW’s 
software manual. For instructions on 
using the device, refer to the Operation 
Manual. 
						

							UR28M  Getting Started19
Troubleshooting
English
Troubleshooting
Tu r n i n g  O ff  t h e  Po w e r  
Automatically, or Flashing 
the Power Button
•The automatic power off function is 
enabled. 
Refer to the section “Control Panel of 
the Audio Driver” in the Operation 
Manual to disable this function.
No Sound
•Are the volume controls of the 
device set to appropriate levels?
Confirm the OUTPUT LEVEL knob 
and PHONES knob.
•Are the microphones and monitor 
speakers connected to the device 
properly?
Refer to the section “Connection 
Examples” (page 17) to confirm the 
connection.
•Are the audio driver settings on 
DAW software set properly?
Refer to the section “Configuring the 
Audio Driver Settings on DAW 
Software” (page 17) to set it.
•Is the “ASIO Driver” setting on the 
Cubase series program set 
properly?
From the Cubase series menu, open 
the [Devices] 
 [Device Setup]  
[VST Audio System], then confirm 
that the “Yamaha Steinberg USB 
ASIO” (Windows) or “Steinberg 
UR28M” (Mac) is selected on the 
“ASIO Driver.”
•Was the power of the device turned 
on before starting the DAW 
software?
Before starting the DAW software, 
connect the device to a computer 
and turn on the power of the device.
•Is the device connected to a 
computer via a USB hub?
Connect it directly without using a 
USB hub.
•Has TOOLS for UR28M been 
installed properly?
Refer to Step 3 in “Installing TOOLS 
for UR28M” (page 14) to confirm it.
•Are any USB devices you are not 
using connected to the computer?
Remove them then confirm the 
sound.
•Are any other applications running 
at the same time?
Quit all applications you are not using 
then confirm the sound.
Unusual Sound (noise, 
interruption, or distortion)
•Is the INPUT meter lit in red?
Lower the INPUT GAIN level, or turn 
on the PAD switch.
•Is the buffer size set too low?
Refer to the section “Control Panel of 
the Audio Driver” in the Operation 
Manual to confirm the buffer size.
•Is the Clock Source lamp flashing?
The Clock Source lamp flashes when 
the word clock is not synchronized to 
the clock source. Refer to the section 
“Control Panel of the Audio Driver” in 
the Operation Manual to set it. 
						

							Troubleshooting
20UR28M  Getting Started
English•Does your computer satisfy the 
system requirements?
Confirm the system requirements. For 
the latest information, see the 
Steinberg web site below.
http://www.steinberg.net
•Are you recording or playing long 
continuous sections of audio?
The audio data processing 
capabilities of your computer will 
depend on a number of factors 
including CPU speed and access to 
external devices. Reduce the audio 
tracks then confirm the sound.
•Is a network adaptor for wired/
wireless LAN running?
Disable the suspected network 
adaptor. Some network adaptors can 
cause noise.
Noise Occurs When 
Turning Off the Power, or 
Settings are Not Saved to 
the Device
•Is the power of the device turned 
off by some means other than 
using the power button?
Turn off the power of the device by 
using the power button.