Sony Xperia 4 User Guide

							Multiple callsIf you have activated call waiting, you can handle multiple calls at the same time.When it is activated, you will be notified by a beep if you receive another call.
To activate or deactivate call waiting
1 From your Home screen, tap 
.
2 Find and tap  Settings > Call  > Additional settings .
3 To activate or deactivate call waiting, tap  Call waiting.
To answer a second call and put the ongoing call on hold
• When you hear repeated beeps during a call, drag 
 to the right.
To reject a second call
• When you hear repeated beeps during a call, drag 
 to the left.
To make a second call
1 During an ongoing call, tap 
.
2 Enter the number of the recipient and tap 
. The first call is put on hold.
To switch between multiple calls
• To switch to another call and put the current call on hold, tap  Switch to this
call .
Conference calls
With a conference or multiparty call, you can have a joint conversation with two or
more persons.
For details about the number of participants that you can add to a conference call, contact
your network operator.
To make a conference call
1 During an ongoing call, tap 
.
2 Dial the number of the second participant and tap 
. The first participant is put
on hold.
3 Tap 
 to add the second participant to the conference call.
4 Repeat steps 1 to 3 to add more call participants.
To have a private conversation with a conference call participant
1 During an ongoing conference call, tap  Manage.
2 Tap the telephone number of the participant with whom you want to have a
private conversation.
3 To end the private conversation and return to the conference call, tap 
.
To release a participant from a conference call
1 During an ongoing conference call, tap  Manage.
2 Tap 
 next to the participant you want to release.
To end a conference call
• During the conference call, tap  End conference call.
Voicemail
If your subscription includes a voicemail service, callers can leave voice messages for
you when you can't answer calls. Your voicemail service number is normally saved on
your SIM card. If not, you can get the number from your service provider and enter it
manually.
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							To enter your voicemail number
1 From the Home screen, tap 
.
2 Find and tap  Settings > Call  > Voicemail  > Voicemail settings  > Voicemail
number .
3 Enter your voicemail number.
4 Tap  OK.
To call your voicemail service
1 From your Home screen, tap 
.
2 Find and tap  Phone.
3 Touch and hold  1.
Emergency calls
Your device supports international emergency numbers, for example, 112 or 911.
You can normally use these numbers to make emergency calls in any country, with or
without a SIM card inserted if you are within range of a network.
To make an emergency call
1 From your Home screen, tap 
.
2 Find and Tap  Phone.
3 Enter the emergency number and tap 
. To delete a number, tap .
You can make emergency calls when no SIM card is inserted or when outgoing calls are
barred.
To make an emergency call while the SIM card is locked
1 From the lock screen, tap  Emergency call.
2 Enter the emergency number and tap 
.
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							ContactsTransferring contacts
There are several ways to transfer contacts to your new device. You can sync
contacts from an online account or import contacts directly from another device.
Transferring contacts using a computer
Xperia™ Transfer is an application that helps you to collect contacts from your old
device and transfer them to your new device. Xperia™ Transfer, which you can
access from within the Xperia™ Companion computer program, supports mobile
devices that run on iOS/iCloud and Android™. If you are switching from an iOS
device, the App Matching feature suggests the Android equivalents of your iOS apps.
To use Xperia™ Transfer, you need:
• An Internet-connected computer.
• Your new Android™ device.
• A USB cable for your new Android™ device.
• Your old device.
• A USB cable for your old device.You may not need your old device. For iOS devices, you can connect directly to iCloud or use
a local backup. For previously owned Sony devices you can use local backups.
To transfer contacts to your new device
1 Search and download Xperia™ Companion (on a PC or Mac ®
 computer) from
http://support.sonymobile.com/global-en/tools/xperia-companion if the software is not already installed.
2 After successful installation, open the Xperia™ Companion software, then click
Xperia™ Transfer and follow the relevant instructions to transfer your contacts.
Transferring contacts using an online account If you sync the contacts in your old device or your computer with an online account,
for example, Google Sync™, Facebook™ or Microsoft ®
 Exchange ActiveSync ®
, you
can transfer your contacts to your new device using that account.
To synchronise contacts to your new device using a synchronisation account
1 From your Home screen, tap 
 , then tap  .
2 Tap 
 , then tap  Settings > Accounts & sync .
3 Select the account that you want to sync your contacts with, then tap 
 > Sync
now .
You need to be signed in to the relevant sync account before you can sync your contacts with
it.
Other methods for transferring contacts
There are several other ways to transfer contacts from your old device to your newdevice. For example, you can copy contacts to a memory card, use Bluetooth ®
technology, or save contacts to a SIM card. For more specific information about
transferring the contacts from your old device, refer to the relevant User guide.
To import contacts from a memory card
1 From your Home screen, tap 
, then tap .
2 Press 
, then tap  Import contacts  > SD card .
3 Select the files that you want to import and tap  OK.
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							To import contacts using Bluetooth®
 technology
1 Make sure you have the Bluetooth ®
 function turned on and that your device is
set to visible.
2 When you are notified of an incoming file to your device, drag the status bar
downwards and tap the notification to accept the file transfer.
3 Tap  Accept  to start the file transfer.
4 Drag the status bar downwards. When the transfer is complete, tap the
notification.
5 Tap the received file.
To import contacts from a SIM cardYou may lose information or get multiple contact entries if you transfer contacts using a SIM card.
1 From your Home screen, tap  , then tap  .
2 Tap 
 , then tap  Import contacts  > SIM card .
3 To import an individual contact, find and tap the contact. To import all
contacts, tap  Import all.
Searching and viewing contacts
Contacts screen overview
1Contacts, Calling, Favourites and Groups tabs2Edit and view medical and emergency contact information3View contact details4Jump to contacts starting with the selected letter5Access communication options for the contact6Search for contacts7Add a contact8View more options
To search for a contact
1 From your Home screen, tap 
, then tap .
2 Tap 
 and enter a phone number, name or other information in the  Search
contacts  field. The result list is filtered as you enter each character.
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							To select which contacts to display in the Contacts application
1 From your Home screen, tap 
, then tap .
2 Press 
, then tap  Filter.
3 In the list that appears, mark or unmark the desired options. If you have
synchronised your contacts with a synchronisation account, that account appears in the list. To further expand the list of options, tap the account.
Adding and editing contacts To add a contact
1 From your Home screen, tap 
, then tap .
2 Tap 
.
3 If you have synchronised your contacts with one or more accounts and you are
adding a contact for the first time, you must select the account to which you
want to add this contact. Alternatively, tap  Phone contact if you only want to
use and save this contact on your device.
4 Enter or select the desired information for the contact.
5 When you are finished, tap  Done.
After you select a synchronisation account in step 3, that account will show as the default
account offered the next time you add a contact. When you save a contact to a particular
account, that account will show as the default account to save to the next time you add a
contact. If you have saved a contact to a particular account and want to change it, you need to
create a new contact and select a different account to save it to.If you add a plus sign and the country code before a contact's phone number, you do not
have to edit the number again when you make calls from other countries.
To edit a contact
1 From your Home screen, tap 
, then tap .
2 Tap the contact that you want to edit, then tap 
.
3 Edit the desired information.
4 When you are finished, tap  Done.
Some synchronisation services do not allow you to edit contact details.
To associate a picture with a contact
1 From your Home screen, tap 
, then tap .
2 Tap the contact that you want to edit, then tap 
.
3 Tap 
 and select a method for adding the contact picture.
4 After you add the picture, tap  Done.
You can also add a picture to a contact directly from the 
Album application. If you want to
add a picture that is saved to an online account, you must download the picture first.
To personalise the ringtone for a contact
1 From your Home screen, tap 
, then tap .
2 Tap the contact that you want to edit, then tap 
.
3 Tap 
 > Set ringtone .
4 Select an option from the list or tap 
 to select a music file saved to your
device, then tap  Done.
5 Tap  Done .
To delete contacts
1 From your Home screen, tap 
, then tap .
2 Touch and hold the contact that you want to delete.
3 To delete all contacts, tap the downwards arrow to open the drop down menu,
then select  Mark all.
4 Tap 
, then tap  Delete.
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							To edit contact information about yourself
1 From your Home screen, tap 
, then tap .
2 Tap  Myself , then tap 
.
3 Enter the new information or make the changes you want.
4 When you are done, tap  Done.
To create a new contact from a text message
1 From your Home screen, tap 
, then find and tap .
2 Tap 
 > Save .
3 Select an existing contact, or tap  Create new contact.
4 Edit the contact information and tap  Done.
Adding medical and emergency contact information
You can add and edit ICE (In Case of Emergency) information in the Contacts
application. You can enter medical details, such as allergies and medications that you
are using, plus information about relatives and friends who can be contacted in case
of emergency. After setup, your ICE information can be accessed from the security
lock screen. This means that even if the screen is locked, for example, by a PIN,
pattern or password, emergency personnel can still retrieve your ICE information.
1Go back to the main Contacts screen2View more options3Show your medical and personal information as part of the ICE information4Medical information5ICE contact list6Create new ICE contacts7Use existing contacts as ICE contacts
To show your medical and personal information as part of the ICE information
1 From your Home screen, tap 
, then tap .
2 Tap  ICE – In Case of Emergency .
3 Tap 
, then mark the  Show personal information  checkbox.
To enter your medical information
1 From your Home screen, tap 
, then tap .
2 Tap  ICE – In Case of Emergency .
3 Tap 
, then tap  Edit medical info .
4 Edit the desired information.
5 When you are finished, tap  Done.
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							To add a new ICE contact
1 From your Home screen, tap 
, then tap .
2 Tap  ICE – In Case of Emergency , then tap 
.
3 If you have synchronised your contacts with one or more accounts and you are
adding a contact for the first time, you must select the account to which you
want to add this contact. Alternatively, tap  Phone contact if you only want to
use and save this contact on your device.
4 Enter or select the desired information for the contact.
5 When you are finished, tap  Done.
The ICE contact must have at least a phone number to which emergency personnel can make
a call. If your device is locked by a security screen lock, emergency personnel can only see the
phone number of the ICE contact, even if there is other information entered in the Contacts application about the contact.
To use existing contacts as ICE contacts
1 From your Home screen, tap 
, then tap .
2 Tap  ICE – In Case of Emergency , then tap 
.
3 Mark the contacts that you want to use as ICE contacts.
4 When you are finished, tap  Done.
The ICE contacts that you select must have at least a phone number to which emergency
personnel can make a call. If your device is locked by a security screen lock, emergency
personnel can only see the phone number of the ICE contacts, even if there is other
information entered in the Contacts application about the contacts.
To make your ICE information visible from the security lock screen
1 From your Home screen, tap 
, then tap .
2 Tap  ICE – In Case of Emergency .
3 Tap 
, then tap  Settings.
4 Mark the  ICE in lock screen  checkbox.
Your ICE information is visible from the security lock screen by default.
To enable calls to ICE contacts from the security lock screen
1 From your Home screen, tap 
, then tap .
2 Tap  ICE – In Case of Emergency .
3 Tap 
, then tap  Settings.
4 Mark the  Enable call in ICE  checkbox.
Some network operators may not support ICE calls.
Favourites and groups
Contacts that you mark as favourites appear under the favourites tab in the Contacts application along with your most frequently called contacts or "top contacts". This
way you get quicker access to these contacts. You can also assign contacts to
groups, to get quicker access to a group of contacts from within the Contacts
application.
To mark or unmark a contact as a favorite
1 From the Home screen, tap 
, then tap .
2 Tap the contact you want to add to or remove from your favorites.
3 Tap 
.
To view your favourite contacts and top contacts
1 From your Home screen, tap 
, then tap .
2 Tap 
.
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							To assign a contact to a group
1 In the Contacts application, tap the contact that you want to assign to a group.
2 Tap 
, then tap the bar directly under  Groups.
3 Mark the checkboxes for the groups to which you want to add the contact.
4 Tap  Done .
Sending contact information
To send your business card
1 From your Home screen, tap 
, then tap .
2 Tap  Myself .
3 Press 
, then tap  Send contact  > OK .
4 Select an available transfer method and follow the on-screen instructions.
To send a contact
1 From your Home screen, tap 
, then tap .
2 Tap the contact whose details you want to send.
3 Press 
, then tap  Send contact  > OK .
4 Select an available transfer method and follow the on-screen instructions.
To send several contacts at once
1 From your Home screen, tap 
, then tap .
2 Press 
, then tap  Mark several .
3 Mark the contacts you want to send, or select all if you want to send all
contacts.
4 Tap 
, then select an available transfer method and follow the on-screen
instructions.
Avoiding duplicate entries in the Contacts application If you synchronise your contacts with a new account or import contact information in
other ways, you could end up with duplicate entries in the Contacts application. If this
happens, you can join such duplicates to create a single entry. And if you join entries
by mistake, you can separate them again later.
To link contacts
1 From your Home screen, tap 
, then tap .
2 Tap the contact that you want to link with another contact.
3 Press 
, then tap  Link contact .
4 Tap the contact whose information you want to join with the first contact, then
tap  OK to confirm. The information from the first contact is merged with the
second contact, and the linked contacts are displayed as one contact in the
Contacts list.
To separate linked contacts
1 From your Home screen, tap 
, then tap .
2 Tap the linked contact that you want to edit, then tap 
.
3 Tap  Unlink contact  > Unlink .
Backing up contacts You can use a memory card to back up contacts. See 
Transferring contacts on
page 53 for more information about how to restore contacts to your device.
To export all contacts to a memory card
1 From your Home screen, tap 
, then tap .
2 Press 
, then tap  Export contacts  > SD card .
3 Tap  OK.
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							Messaging and chatReading and sending messages
The Messaging application shows your messages as conversations, which means
that all messages to and from a particular person are grouped together. To send
multimedia messages, you need the correct MMS settings on your device. See
Internet and MMS settings on page 27 .
The number of characters that you can send in a single message varies depending on the
operator and the language you use. The maximum size of a multimedia message, which
includes the size of added media files, is also operator dependent. Contact your network operator for more information.1Go back to the list of conversations2Call the message sender3View options4Sent and received messages5Send button6Add attachments7Attach a location8Attach a handwritten note or image9Take a photo and attach it10Attach a photo saved on your device11Text field
To create and send a message
1 From your Home screen, tap 
, then find and tap .
2 Tap 
.
3 Enter the recipient’s name or phone number, or other contact information that
you have saved about the recipient, then select from the list that appears. If the
recipient is not listed as a contact, enter the recipient's number manually.
4 Tap  Write message  and enter your message text.
5 If you want to add an attachment, tap 
 and select an option.
6 To send the message, tap  Send.
If you exit a message before sending, it gets saved as a draft. The conversation gets tagged
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							To read a received message
1 From your Home screen, tap 
, then find and tap .
2 Tap the desired conversation.
3 If the message is not yet downloaded, tap and hold the message, then tap
Download message .
All received messages are saved by default to the device memory.
To reply to a message
1 From your Home screen, tap 
, then find and tap .
2 Tap the conversation containing the message.
3 Enter your reply and tap  Send.
To forward a message
1 From your Home screen, tap 
, then find and tap .
2 Tap the conversation containing the message that you want to forward.
3 Touch and hold the message that you want to forward, then tap  Forward
message .
4 Enter the recipient’s name or phone number, or other contact information that
you have saved about the recipient, then select from the list that appears. If the
recipient is not listed as a contact, enter the recipient's number manually.
5 Edit the message, if necessary, then tap  Send.
To save a file contained in a message you receive
1 From your Home screen, tap 
, then find and tap .
2 Tap the conversation you want to open.
3 If the message has not been downloaded yet, tap and hold the message, then
tap  Download message .
4 Touch and hold the file you want to save, then select the desired option.
Organising your messages
To delete a message
1 From your Home screen, tap 
 , then find and tap  .
2 Tap the conversation containing the message you want to delete.
3 Touch and hold the message you want to delete, then tap  Delete message >
Delete .
To delete conversations
1 From your Home screen, tap 
, then find and tap .
2 Tap 
, then tap  Delete conversations .
3 Mark the checkboxes for the conversations that you want to delete, then tap 
> Delete .
To star a message
1 From your Home screen, tap 
, then find and tap .
2 Tap the conversation you want to open.
3 In the message you want to star, tap 
.
4 To unstar a message, tap 
.
To view starred messages
1 From your Home screen, tap 
, then find and tap .
2 Tap 
, then tap  Starred messages .
3 All starred messages appear in a list.
To search for messages
1 From your Home screen, tap 
, then find and tap .
2 Tap 
, then tap  Search.
3 Enter your search keywords. The search results appear in a list.
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