Sony Vaio Pcg Serie Pgc Gr150 Manual

							Overview of Software
35 CompuServe
® 2000
CompuServe Interactive Services, Inc. (http://www.compuserve.com/)
CompuServe is the most comprehensive source of organized business and educational 
information online today. CompuServe allows you to access the vastness of the Internet, 
without wasting time wading through it. Maximize your time online with CompuServe.
DVgate™
Sony Electronics Inc. (http://www.sony.com/pcsupport/)
Connect a digital video camera recorder to the i.LINK®* connector and capture your own 
video clips and still images. You can edit clips from your video, add others, and combine 
clips into new movie segments. You can also save your images in a variety of popular file 
formats.
Easy CD Creator™ (On selected models)
Roxio, Inc. (http://www.roxio.com/en/support/)
Easy CD Creator lets you make your own data, audio and multimedia CDs. You can back 
up your important files to CD, and read them back on standard CD-ROM drives. Create 
your own audio CDs right on your desktop, and play them back on your home or car stereo 
CD player. You can make your own personalized color jewel case inserts with custom text 
and graphics. You can even make backup copies of your existing CDs. The Easy CD 
Creator Wizard makes creating your own custom CDs a simple process.
Microsoft® Wo r d
Microsoft Corporation (http://www.sony.com/pcsupport/)
Microsoft Word makes it easy to create shared Web, e-mail, and print documents for use 
around the world. It embraces HTML as a first-class file format and extends Word’s ease-
of-use to the Web and e-mail. Word also extends that ease-of-use to international users, 
making it simple to create multilingual documents.
MovieShaker™
Sony Electronics Inc. (http://www.sony.com/pcsupport/)
Sony’s original MovieShaker software creates personal movies that have transitions, 
background music and text. Just import your video clips and “shake” with a click of the 
mouse. Your personal movies are easy to create and fun to share with family and friends. 
(See “MovieShaker” in the online VAIO
® Notebook User Guide for more information.)
* i.LINK is a trademark of Sony used to designate that a product contains an IEEE 1394 con-
nection. The i.LINK connection may vary, depending on the software applications, operating 
system, and compatible i.LINK devices. All products with an i.LINK connection may not 
communicate with each other. Please refer to the documentation that came with your compat-
ible i.LINK device for information on operating conditions and proper connection. Before 
connecting compatible i.LINK PC peripherals to your system, such as a CD-RW or hard disk 
drive, confirm their operating system compatibility and required operating conditions. 
						

							VAIO® Notebook Quick Star t
36 Netscape Communicator
®
Netscape Communications Corporation (http://help.netscape.com/)
Netscape Communicator is an all-in-one Internet tool that makes it easy to browse the 
web, send Internet e-mail, chat, read newsgroups, and compose great Web documents.
Norton AntiVirus™
Symantec Corporation (http://www.symantec.com/techsupp/)
Norton AntiVirus is the world’s leading anti-virus software. Just install it and forget it. It’s 
always working in the background to protect your PC, and now it automatically updates its 
virus definitions when you’re connected to the Internet. It also scans files you download 
from the Web, as well as attachments you get through e-mail.
OpenMG™ Jukebox (Windows Me only)
Sony Electronics Inc. (http://www.sony.com/pcsupport/)
OpenMG Jukebox software enables you to import digital audio files by downloading 
audio files from Electronic Music Distribution (EMD) services over digital networks, such 
as the Internet. You can record audio CDs onto your hard drive in a variety of formats.
PictureGear™
Sony Electronics Inc. (http://www.sony.com/pcsupport/)
This image management software displays images from your hard drive, a Sony digital 
still camera, or a Sony Mavica® camera. The images appear in a convenient light-table 
format, so that you can easily view the contents of an entire folder. (See “PictureGear” in 
the online VAIO
® Notebook User Guide for more information.)
PowerPanel
Sony Electronics Inc. (http://www.sony.com/pcsupport/)
The PowerPanel utility controls the power management of your notebook and provides 
dey information about system activity and battery life. Automatic power management 
selects the most appropriate profile, depending on the application with which you are 
working and the conditions of use. See PowerPanel Help on your notebook for more 
information.
Prodigy Internet®
Prodigy Communications Corporation (http://www.prodigy.com/)
An online service that helps you find what you need online faster and smarter. Prodigy 
delivers powerful online content such as sports scores, stock quotes, news, and easy access 
to Excite, plus quality customer service, all at a competitive price. 
						

							Overview of Software
37 Quicken
® 2001
Intuit, Inc. (http://www.intuit.com/support/)
Quicken is a fast, easy way to organize your finances. Quicken works just like your 
checkbook, so it is easy to learn and use. Quicken manages all your finances, bank 
accounts, credit cards, investments, and loans. You can even pay your bills online.
QuickTime™
Apple Computer Inc. (http://www.apple.com)
QuickTime is the Apple technology that makes video, sound, music, 3D, and virtual 
reality come alive for your Internet browser and Windows.
RealJukebox®
RealNetworks Inc. (http://service.real.com/rjoptions.html)
RealJukebox is one of the world’s most widely used personal music management systems. 
Using RealJukebox, you can capture the contents of a music CD, manage and play back 
your music and view various music related information via the Internet. This custom 
RealJukebox for Sony allows seamless check-out capabilities to a wide range of Sony 
personal audio devices, and offers convenient links to Sony product and music service 
home pages.
RealPlayer®
RealNetworks Inc. (http://service.real.com/rjoptions.html)
RealPlayer is the RealNetworks video and audio player which let you access 2, 500 radio 
stations featuring music, news, and sports.
RealProducer® G2
RealNetworks Inc. (http://service.real.com/rjoptions.html)
RealProducer converts your audio and video files, or live feeds, into RealAudio and 
RealVideo for the Internet or your intranet. RealProducer is easy to use, gives you better 
control over your content, and is packed with exclusive features. Featuring support for 
CD-quality RealAudio 8 and VHS-quality RealVideo 8, RealProducer is an excellent 
choice for both beginners and pros.
Smart Capture 
Sony Electronics Inc. (http://www.sony.com/pcsupport/)
Smart Capture is a fun new way to send multimedia messages via e-mail. Smart Capture 
manages the i.LINK
® connection between your notebook and a Sony Digital Handycam® 
Camcorder that supports the i.LINK interface. It allows you to capture compressed video 
or still images that you can save or share via e-mail. A smart solution to computer, digital 
audio/video, and network convergence. 
						

							VAIO® Notebook Quick Star t
38 Smart Connect (Windows 2000 only)
Sony Electronics Inc. (http://www.sony.com/pcsupport/)
Smart Connect allows you to use an i.LINK cable to connect your VAIO Notebook to 
another VAIO computer that supports Smart Connect. You can then use one computer to 
copy, delete, and edit files on the other computer. You can also print from a printer 
attached to either computer.
Sound Forge® XP (On selected models)
Sonic Foundry, Inc. (http://www.sonicfoundry.com)
Sound Forge XP allows you to put powerful audio processing tools and effects to work on 
your desktop. Simply cut, copy, and paste your way to striking multimedia files for use in 
everything from Web pages to desktop presentations.
VAIO Action Setup
Sony Electronics Inc. (http://www.sony.com/pcsupport/)
VAIO Action Setup manages the settings for your notebook’s Shortcut keys and i.LINK 
interface.
VAIO Support Agent
Sony Electronics Inc. (http://www.sony.com/pcsupport/)
VAIO Support Agent provides immediate, interactive, on-line support. See “VAIO Support 
Agent” on page 59 for more information.
WinDVD®
InterVideo, Inc. (http://www.intervideo.com/jsp/Support.jsp/)
WinDVD is a simple-to-use DVD player combining all the features you would expect to 
find in a standard consumer DVD player, in addition to some very advanced functionality, 
such as full VCD 2.0 support, full precision video decode, a choice of user interfaces, and 
video display options. You can play DVD titles or Video CDs. WinDVD automatically 
determines the type of disc in the optical disc drive and uses the correct playback method. 
						

							Using Your Recovery CDs
39
Using Your Recovery CDs
The following sections describe how to use the Application Recovery, Driver 
Recovery, and System Recovery utilities. 
Using the Application Recovery CD(s)
The  Application Recovery CD utility enables you to reinstall individual 
applications if they become corrupted or are accidentally erased. Reinstalling an 
individual software title may correct a problem you are experiencing with your 
notebook or software application; you may not need to reinstall the entire 
contents of your hard drive. If you need to reinstall all the software titles that 
shipped with your notebook, use the System Recovery CD(s). See “Using the 
System Recovery CD(s)” on page 40 for more information. 
You can also use the Application Recovery CD to install Windows drivers on 
your notebook.
To use the Application Recovery CD(s)
1Turn on your notebook. If your notebook is already on, close all 
applications.
2When the Windows desktop appears, insert the Sony Application Recovery 
CD in the optical disc drive. The Application Recovery utility loads 
automatically.
3When the Application Recovery menu appears, select the icon for the 
application you want to restore and then follow the on-screen instructions to 
complete the recovery process.
✍You must be in Windows to run the Application Recovery CD. If you have any 
questions on using the Application Recovery CD, contact Sony Customer Support.
✍Your system may include one or two Application Recovery CDs. If you have two 
Application Recovery CDs, insert the first CD to run the Application Recovery 
program. You may be prompted to insert the second CD, depending on the application 
you wish to restore. 
						

							VAIO® Notebook Quick Star t
40
Using the Driver Recovery CD
The Driver Recovery CD utility enables you to reinstall individual drivers if they 
become corrupted or are accidentally erased. You can reinstall an individual 
driver to correct a problem that you are experiencing with your computer, 
hardware, or software application. VAIO Support Agent uses a vault feature on 
the Driver Recovery CD(s) to repair software applications.
To use the Driver Recovery CD(s)
1Turn on your notebook. If your notebook is already on, close all 
applications.
2When the Windows desktop appears, insert the Driver Recovery CD in the 
optical disc drive. Use My Computer or Windows Explorer to view the 
contents of the Driver Recovery CD. Select the appropriate driver.
To repair software applications using VAIO Support Agent
The Driver Recovery CD utility has an information vault that contains the 
original characteristics for the preinstalled software applications that are 
protected by VAIO Support Agent. See “VAIO Support Agent” on page 59 for 
instructions on how to fix your software problems.
Using the System Recovery CD(s)
You can use the System Recovery CD(s) to format the C: partition of the hard 
disk drive, then reinstall the operating system and software titles that shipped 
with your notebook, if they become corrupted or erased. You may not need to 
reinstall the entire contents of your hard drive. If you experience a problem with 
your notebook, reinstalling an individual device driver or software title may 
correct the problem. Use the Application Recovery CD(s) to reinstall individual 
applications or use the Driver Recovery CD(s) to reinstall device drivers. See 
“Using the Application Recovery CD(s)” on page 39 to reinstall individual 
applications or see “Using the Driver Recovery CD” on page 40 for more 
information.
✍You must be in Windows to run the Driver Recovery CD utility.
This CD restores your notebook to its original state, so user data and 
applications will be lost. 
						

							Using Your Recovery CDs
41 The System Recovery CD contains a backup copy of all the software originally 
installed on your hard disk drive. It can be used only to recover the hard disk 
of the notebook you purchased.
The System Recovery utility gives you Full Restore with Format. That is, it 
formats the hard disk drive, then restores all the original software.
To use the System Recovery CD(s)
1Insert the Sony System Recovery CD in the optical disc drive.
2Shut down your notebook as described in the “Shutting Down Your 
Notebook” on page 24.
3Wait four seconds and turn on your notebook.
4Click OK to signify you have read and accept the Microsoft End-User 
License Agreement.
5When the System Recovery menu appears, follow the on-screen instructions 
to complete the recovery process.
If your notebook does not start from the Recovery CD
1Press the power button and hold it for more than four seconds to turn off the 
notebook.
2Turn on the notebook. When the Sony logo is displayed, press the F2 key. 
The BIOS setup menu screen appears.
3Press the arrow keys to select the Exit menu.
4Press the arrow keys to select “Get Default Values” and then press the Enter 
key. The message “Load default configuration now?” appears.
5Check that “Yes” is selected, then press the Enter key. 
6Press the arrow keys to select “Exit” (Save Changes) and then press the Enter 
key. The message “Save configuration changes and exit now?” appears.
Full Restore with Format removes all the information on the hard disk drive. You will 
lose any software you have installed and any other files you have created since you 
started to use your notebook. This means you will have to reinstall any applications 
that were not included with the notebook when you purchased it. If you have any 
questions on using the System Recovery CD, contact Sony Customer Support. 
						

							VAIO® Notebook Quick Star t
42 7Check that “Yes” is selected, then press Enter. The notebook restarts from 
the Recovery CD.
✍Your system may include one or two System Recovery CD(s). If you have two System 
Recovery CD(s), insert the first CD to run the System Recovery program. You are 
prompted to insert the second CD once the information from the first CD has been 
installed.
The recovery process takes from 30 to 60 minutes to complete.
After recovering your system using the System Recovery CD, you may be prompted to 
insert your Application Recovery CD after restarting Windows. Insert the Application 
Recovery CD to automatically complete recovery of your system. 
						

							43
6Troubleshooting
You may encounter common problems when using your Sony VAIO® Notebook. 
Since many problems have simple solutions, try the suggestions provided in this 
chapter before you contact Sony PC Support (http://www.sony.com/pcsupport). 
This chapter provides you with information on the following topics:
❑Troubleshooting the Notebook
❑Troubleshooting the LCD Screen
❑Troubleshooting the Mouse and Touchpad
❑Troubleshooting Drives, PC Cards, and Peripheral Devices
❑Troubleshooting Software
❑Troubleshooting the Modem
❑Troubleshooting Audio
❑Troubleshooting the Printer 
						

							VAIO® Notebook Quick Star t
44
Troubleshooting the Notebook
(Windows Me only) When starting your notebook for the first time, the VAIO 
InitManager dialog box will appear. Please select “OK” to begin initial setup. If 
you do not execute the initial setup, you cannot use part of VAIO original 
hardware functions such as Power Management tool, scroll function of touchpad, 
and keyboard shortcut functions combined with the Fn key.
My notebook does not start.
❑Check that the notebook is plugged into a power source and that it is turned 
on. Check that the power indicator on the front panel of the notebook 
indicates that the power is on.
❑Check that the battery packs are inserted properly and that they are charged.
❑If you have connected an external, optional floppy disk drive, make sure 
there is no floppy disk in the floppy disk drive.
❑Confirm that the power cord and all cables are connected firmly, as described 
in the “Connecting a Power Source” section of the printed Quick Start.
❑If you plugged the notebook into a power strip or Uninterruptible Power 
Supply (UPS), make sure the power strip or UPS is turned on and working.
❑If you are using an external display, check that it is plugged into a power 
source and turned on. Check that the brightness and contrast controls are 
adjusted correctly. See the manual that came with your display for details.
❑Condensation may cause the notebook to malfunction. If this occurs, do not 
use it for at least one hour.
❑Take the battery pack off the notebook, unplug the power cord, plug it in 
again, then turn on the power.
My notebook starts but a BIOS error appears.
❑When the internal backup battery is low on power, it may not start your 
system properly. The message, “Press  to resume,  to setup” 
appears at the bottom of the screen. Follow these steps:
1 Press F2. The BIOS Setup menu appears.
2 Set the date (month/day/year). Press Enter.
3 Press   to select System Time, then set the time (hour: minute: 
second). Press Enter.Ð