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Sony STRDH550 User Manual

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Page 171

MULTI CHANNEL AV RECEIVER
STR-DH750/STR-DH550
No  3D  image appears  on the TV.
Depending on the TV or the video device, 3D images  may not be displayed.  Check the HDMI video formats
supported  by the receiver.
Be  sure  to use a High Speed HDMI cable.
Notes on use
4 -488 -933 -11(1)
Copyright  2014 Sony  Corporation
Help Guide
164  

Page 172

MULTI CHANNEL AV RECEIVER
STR-DH750/STR-DH550
No  4K image appears  on the TV.
Depending on the TV or the video device, 4K  images  may not be displayed.  Check the video capability and
settings  of your  TV and video device. Also,  make  sure  you connect  the video device to the 4K -compatible
HDMI IN jack of this receiver.
Be  sure  to use a High Speed HDMI cable.
Notes on use
4 -488 -933 -11(1)
Copyright  2014 Sony  Corporation
Help Guide
165  

Page 173

MULTI CHANNEL AV RECEIVER
STR-DH750/STR-DH550
No  image is output from the TV  when the receiver is in standby mode.
When the receiver enters standby  mode, the image  from the last HDMI device selected  before you turned off
the receiver is  displayed.  If you are  enjoying  content from another device, play the content on the device and
perform  the One-Touch Play  operation,  or turn  on the receiver to select the HDMI device from which you
want to enjoy content.
Make  sure  [Pass  Through ] is  set...

Page 174

MULTI CHANNEL AV RECEIVER
STR-DH750/STR-DH550
The OSD menu does not appear on the TV  screen.
OSD is  only available  when you connect  the TV to the HDMI TV OUT jack.
Press HOME to turn  the OSD on.
Check that the TV is  connected correctly.
Depending on the TV, the OSD menu  may take some  time to appear on the TV screen.
Notes on use
4 -488 -933 -11(1)
Copyright  2014 Sony  Corporation
Help Guide
167  

Page 175

MULTI CHANNEL AV RECEIVER
STR-DH750/STR-DH550
The display panel is turned off.
If the PURE DIRECT  indicator on the front  panel  lights up, press  PURE DIRECT  to turn  off this function.
Press DIMMER  on the receiver to adjust the brightness of the display panel.
Notes on use
4 -488 -933 -11(1)
Copyright  2014 Sony  Corporation
Help Guide
168  

Page 176

MULTI CHANNEL AV RECEIVER
STR-DH750/STR-DH550
No  sound or only a very low level of sound is heard, no matter which device is selected.
Check that all  connecting cables are  inserted to their  input/output  jacks on the receiver, speakers and the
devices.
Check that the receiver and all  devices are  turned on.
Check that MASTER VOLUME  on the receiver is  not set to [VOL  MIN ].
Check that SPEAKERS on the receiver is  not set to [SPK  OFF].
Check that headphones  are  not connected to the receiver....

Page 177

MULTI CHANNEL AV RECEIVER
STR-DH750/STR-DH550
There  is severe  humming or noise.
Check that the speakers and device are  connected securely.
Check that the connecting cables are  not near  a transformer or motor, and are  at least 3 meters (10  feet)
away from a TV set or fluorescent light.
Move  your  audio  device away from the TV.
The  plugs and jacks are  dirty. Wipe them  with a cloth slightly moistened with alcohol.
Notes on use
4 -488 -933 -11(1)
Copyright  2014 Sony  Corporation
Help Guide
170  

Page 178

MULTI CHANNEL AV RECEIVER
STR-DH750/STR-DH550
No  sound or only a very low level of sound is heard from specific  speakers.
Connect  a pair of headphones  to the PHONES  jack to verify that sound  is  output from the headphones. If
only one channel  is  output from the headphones, the device may not be connected to the receiver correctly.
Check that all  of the cables are  fully inserted into the jacks on both  the receiver and the device.
If both  channels  are  output from the headphones, the front...

Page 179

MULTI CHANNEL AV RECEIVER
STR-DH750/STR-DH550
There  is no sound from a specific  device.
Check that the device is  correctly connected to the corresponding audio  input jacks.
Check that the cable(s) used for the connection is  (are) fully inserted into the jacks on both  the receiver and
the device.
Check the Input  Mode  setting.
Check that the device is  correctly connected to the corresponding HDMI jack.
You cannot  listen to the Super Audio CD  via an HDMI connection.
The  HDMI settings  of some...

Page 180

Check that the selected  digital audio  input jack is  not assigned  to another input.
Notes on use
4 -488 -933 -11(1)
Copyright  2014 Sony  Corporation
173  
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