Sony Srsx5 User Guide

Personal  Audio  System
SRS-X5
Trademarks
SONY is  a trademark  of Sony Corporation.
The  BLUETOOTH® word mark  and logos are  registered  trademarks  owned  by Bluetooth  SIG,  Inc. and any use of
such marks  by Sony Corporation  is  under license.
DSEE  and  are  trademarks  of Sony Corporation.
S-Master is  a trademark  of Sony Corporation.
ClearAudio+ and  are  trademarks  of Sony Corporation.
© 2013  CSR plc and its group companies. The  aptX®  mark  and the aptX logo are  trade marks  of CSR plc or...

Personal  Audio  System
SRS-X5
Customer  support  websites
Please access the following support home  page  to get the support information  about  your  speaker:
For customers in the U.S.A:
http://esupport.sony.com/
For customers in Canada:
http://esupport.sony.com/CA/
For customers in European countries:
https://www.sony-europe.com/
For customers in other countries/regions:
http://www.sony-asia.com/
Notes on use
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Copyright  2014 Sony  Corporation
Help Guide
How  to Use
92  

Personal  Audio  System
SRS-X5
What  can  I  do to solve  a problem ?
If the speaker does not function  as expected, try the following steps to resolve  the issue.
Find  the symptoms of the issue in this Help Guide,  and try any corrective actions listed.
Connect  the speaker to an AC outlet  to charge the battery.
You may be able to resolve  some  issues by charging the battery.
Push the RESET button of the speaker.
Initialize the speaker.
This operation resets  volume  settings,  etc., and deletes  all...

Personal  Audio  System
SRS-X5
Unable to turn on the speaker or charge the built-in battery
Charge the built-in battery.
Make  sure  the AC adaptor is  connected to the speaker and the AC outlet  firmly.
Related Topic Connecting to an AC  outlet
Turning  the  power on
About the  indicators
Notes on use
4 -534 -948 -11(1)
Copyright  2014 Sony  Corporation
Help Guide
Troubleshooting
94  

Personal  Audio  System
SRS-X5
No  sound/Sound from only one  speaker/Low  sound level
Check that both  the speaker and the connected device are  turned on.
Turn up the volume  of the speaker and the connected device.
Check that the connected device is  playing back.
Check that both  plugs of the audio  cable (not  supplied) are  firmly inserted into the speaker and the connected device.
If you are  connecting a personal computer to the speaker, make  sure  the audio  output setting  of the computer is...

Personal  Audio  System
SRS-X5
Distorted  sound/Humming  or noise in the speaker output
Turn down the volume  of the connected device.
If the connected device has an equalizer function, set it to off.
Keep the speaker away from a microwave oven,  Wi-Fi, etc.
Bring the speaker and the BLUETOOTH device closer together.  Remove  any obstacles  between the speaker and the
BLUETOOTH device.
Keep the speaker away from a TV.
Switch  the BLUETOOTH connection to A2DP by operating the BLUETOOTH device when HFP or...

Personal  Audio  System
SRS-X5
Unable to pair  the speaker with a BLUETOOTH device
Bring the speaker and the BLUETOOTH device to within 1 m (3 ft) of each other.
If the  (BLUETOOTH) indicator is  not flashing  quickly in white, tap and hold the  (BLUETOOTH)  (PAIRING)
button until the speaker beeps  and the 
 (BLUETOOTH) indicator starts  flashing  quickly in white.
Connect  the speaker to an AC outlet  or charge the battery of the speaker sufficiently.
Related Topic
Connecting to an AC  outlet
How  to...

Personal  Audio  System
SRS-X5
Unable to connect the speaker to a BLUETOOTH device with One-touch connection (NFC)
Keep the smartphone close to the speaker until the smartphone reacts.  If you fail to connect, move  the smartphone
slowly  on the N -Mark  of the speaker.
Check that the NFC function  of the smartphone is  set to on.
If the smartphone is  in a case, remove it.
NFC reception sensitivity varies,  depending on the device. If you repeatedly fail to connect  the speaker with a
smartphone by one...

Personal  Audio  System
SRS-X5
No  voice/Low voice  from callers
Check that both  this speaker and the connected device are  turned on.
Turn up the volume  of the speaker and the connected device.
Check that output of the BLUETOOTH mobile  phone is  set for the speaker.
Select an HFP or HSP BLUETOOTH connection by operating the BLUETOOTH device.
Related Topic How  to make wireless connection with  BLUETOOTH devices
Receiving  a  call
Making a  call
Notes on use
4 -534 -948 -11(1)
Copyright  2014 Sony...

Personal  Audio  System
SRS-X5
Using the RESET  button
If the speaker cannot  be turned on, or if it cannot  be operated  even when it is  turned on, push the RESET button on the
rear side with a pointed object,  such as a pin. The  speaker is  reset  and turns  off.
After pushing  the RESET button, turn  on the speaker. If it does not turn  on, consult your  nearest Sony dealer.
Note
To reset  the speaker while it is  being  powered by the built-in battery, push and hold the RESET button until the...