Sony Projector VPL-SW631C User Manual
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71Using USB Media Viewer USB Media Viewer In display mode, you can view a selected image in full screen view. Press the ENTER key on the remote commander. The option menu appears in the lower part of the screen. Option Menu In slideshow mode, you can view images as a slideshow. Press ENTER key on the remote commander. The slideshow pauses and the option menu appears in the lower part of the screen. Display Mode Option menu Items Item descriptions Hide the option menu. Return to the thumbnail mode (page 70). Rotate the image 90 degrees counter-clockwise. Rotate the image 90 degrees clockwise. Switch to the slideshow mode, and start the slideshow from the selected image. (page 71) Display the previous image. Display the next image. Slideshow Mode Option menu
72Using USB Media Viewer Option Menu Items Item descriptions Hide the option menu. Return to the thumbnail mode (page 70). Display the previous image. Display the next image. Press the V/v key to change the slideshow time interval. After 3 seconds, display the next image. After 5 seconds, display the next image. After 10 seconds, display the next image. Press the V/v key to change the slideshow effect. The next image appears with tile transition effect. The next image appears from the left side of the screen. The next image appears from the right side of the screen. The next image appears from the top of the screen. The next image appears from the bottom of the screen. Press the V/v key to change the slideshow repeat setting. After displaying the last image, the slideshow starts from the first image again. After displaying the last image, the slideshow ends and returns to the thumbnail mode. 3 3 5 10 On On Off
73Indicators Others BOthers Indicators You can check the projector status or abnormality by checking the lighting/flashing status of the ON/STANDBY indicator and WARNING indicator on the front. If the indicators flash in red, address the problem in accordance with “Warning indicators and remedies” (page 74). Operating status indication Indicator statusOperating statusMeaning Standby The power is supplied to the projector and the projector is in a standby mode according to the setting. Warm-up/Cool- downThe projector is warming up after it is turned on, or cooling down after turned off. Power on The projector is ready for projection. Other standby statusThe projector is in With No Input (Lamp Cutoff). ON/STANDBY indicatorWARNING indicator (Off) (Lights in red) (Off) (Flashes in green) (Off) (Lights in green) (Off) (Lights in orange)
74Indicators Warning indicators and remedies If the indicators flash in a manner other than described above, unplug the AC power cord and make sure the ON/STANDBY indicator turns off, then plug the AC power cord into the wall outlet and turn on the projector. If the problem still persists, consult with qualified Sony personnel. Indicator statusThe number of flashesMeaningRemedies Twice The lamp cover is not attached securely.Check how the lamp cover is attached and install securely. Three times The lamp does not light properly.The temperature of the lamp is unusually high. Turn off the projector and turn it on again after the lamp has cooled. If the same symptom occurs, turn off the projector again and remove the lamp (page 80), then check if the lamp is not broken. If the lamp is not broken, reattach the lamp and turn on the projector again. If the symptom occurs again, the lamp may be exhausted. In this case, replace the lamp with a new one (page 80). If the lamp is broken, do not exchange the lamp by yourself. Consult a qualified Sony consultant. Twice The temperature in the projector is abnormal. Check if the air filter is clogged, then clean or replace it (page 82). Check if the ventilation holes (intake/exhaust) are not blocked by the wall or an object and secure a sufficient gap. Check the ambient temperature and use the projector within the range of operating temperature. (Flashes in red) (Lights in red) (Flashes in red) (Flashes in red) Both indicators flash
75Messages List Others Messages List When any of the messages listed below appears on the projected image, address the problem in accordance with the table below. MessagesMeaning/RemedyPage High temp.! Lamp off in 1 min.Check the items below. Check if nothing is blocking the ventilation holes. Check if the air filter is not clogged. Check if the Installation Attitude in the Installation menu is set correctly.4, 33, 82 Frequency is out of range!Change the output setting of the connected equipment to one for signals supported by the projector.90 Please check Input-A Signal Sel.Set “Input-A Signal Sel.” to “Auto” or select the input signal type to suit to the input signal.30 Please clean the filter. Clean the air filter. 82 Please replace the Lamp and clean the Filter.Replace the lamp with a new one and clean the air filter. The message appears whenever you turn on the power until you replace the lamp and reset the lamp timer.80, 82 Projector temperature is high. High Altitude Mode should be “On” if Projector is being used at high altitude.When not using the projector at an altitude of 1,500 m or higher, check the items below. Check if nothing is blocking the ventilation holes. Check if the air filter is not clogged. Check if Installation Attitude in the Installation menu is set correctly. 4, 33, 82 Not applicable! Invalid key was pressed. – The control keys are locked!“Control Key Lock” is set to “On.” 29 Projector lamp will cut off soon. Press ?/1 key to restart.The ?/1 key was pressed and the projector lamp will be cut off soon. To cancel lamp cut off, press the ?/1 key again (the projector will return to the on status). To cut off the lamp immediately, press and hold the ?/1 key for several seconds.20 Lamp Dimming Reduces lamp output when “With Static Signal” is set. When any change in signal is detected, or an operation (remote control or control panel) is performed, normal brightness is restored.31 Unsupported USB device.Connect the designated USB device (USB wireless LAN module IFU-WLM3 (not supplied)).11 Unsupported USB hub. The projector does not support USB hubs. Connect the designated USB device (USB wireless LAN module IFU- WLM3 (not supplied)).11
76Troubleshooting Troubleshooting Before asking to have the projector repaired, try to diagnose the problem, following the instructions below. VPL-SW636C/SW631C/SW631/SX631 SymptomsRemedyPage The power is not turned on.Check if the AC power cord is firmly connected. – When the “Control Key Lock” is set to “On,” you cannot turn on the projector using the ?/1 key on the projector.29 If the lamp or lamp cover is not attached securely, the projector cannot be turned on.80 No image. Check if the connecting cable is connected to external equipment firmly.9 Check the computer signal is set for output to an external monitor only. If you set your computer to output to both the computer’s display and an external monitor, the external monitor image may not be displayed properly. Set your computer to output to only an external monitor.14 Check if the application “USB Display” or “Projector Station for Network Presentation” is running. 59, 67 Check if the USB memory device connected to the projector is compatible with the projector. 69 Check if the input source is correctly selected. 14 Check if the picture is muted by pressing the BLANK key. 6 The application “USB Display” or “Projector Station for Network Presentation” does not start.Check if the computer connected to the projector meets the system requirement for the applications. 59, 67 The computer cannot connect to the projector. Check “LAN Settings” of the projector. Check the condition of the wireless connection. 30 On-screen display does not appear.The on-screen display does not appear when “Status” in the Operation menu is set to “Off.”29 The aspect ratio of the display is not right/the image is displayed smaller /a portion of image does not appear.The image may not display correctly because the input signal cannot be judged correctly. In this case, set “Aspect” manually.6, 23, 25 The image is a trapezoid.The images become trapezoidal because of the projection angle. In this case, you can correct the trapezoidal distortion, using a Keystone feature.6, 18, 33
77Troubleshooting Others The image is dark/too bright.The settings for “Brightness,” “Contrast,” and “Lamp Mode” affect brightness of the image. Check if the value is appropriate.22, 31 The image will be dark when the lamp is burnt out. Check “Lamp Timer,” and replace the lamp with a new one if necessary.34, 80 “With Static Signal” is set to “On.” 31 During picture muting, the lamp is dimmed to reduce power consumption. 31 When video signal is not input, the lamp is dimmed to reduce power consumption.– The image becomes darker or brighter.When the lamp is dimmed for a long time, brightness may increase temporarily, but this is not malfunction.– When the “Lamp Mode” is set to “Auto,” the luminance of the lamp changes according to the input image.30 The image is not clear. Check if the projector is in focus. 16 The picture will not be clear if condensation has accumulated on the lens. In this case, let the projector sit for about two hours with the power on.– The image is noisy. Check if the connecting cable is connected to the external equipment properly.9 No sound. Check that the connecting cables between the projector and external video or audio equipment are securely connected.9 Check if the external audio equipment is set properly. – Audio is not output if “Speaker” is set to “Off.” 27 Audio is not output if audio muting is activated. 6 Check if the volume is not set to minimum. 6, 27 The remote commander does not work.Check if the batteries are installed correctly. – Check if the batteries are not exhausted. – The fan is noisy. The sound from the fan is often greater than normal to cool the lamp, etc. in the following cases. “Lamp Mode” is set to “High.” The unit is used at a high altitude. “High Altitude Mode” is set to “On.” The unit is used in the location where the temperature is high.31, 33 If the ventilation holes are blocked, the internal temperature of the projector rises and the fan noise becomes larger.4, 4 SymptomsRemedyPage
78Troubleshooting VPL-SW636C only SymptomsRemedyPage PC Free Interactive function does not work.Check if “Interactive Mode” is set to “PC Free.” 27 Hide the menu. 21 Check if the warning, notification, or other messages appear. – Cannot draw with the PC Free Interactive function.Perform calibration with “Calibration” in the Function menu.27 Cannot use Mouse Mode.Check if the projector and the computer are connected with a USB cable.10 Check if “Interactive Mode” is set to “PC Interactive.” 27 Check that Interactive Presentation Utility 2 is not running. 48, 50 Cannot use Interactive Presentation Utility 2.Check if the projector and computer are connected with a USB cable.10 Check if “Interactive Mode” is set to “PC Interactive.” 27 Check that Interactive Presentation Utility 2 is running. 48, 50 Cannot save the whiteboard data.If the capacity of the projector is 500 KB or less, no more data can be saved. Save the necessary data to the computer and delete unnecessary files from the projector.57 The correct time is not displayed on the clock display.If the projector is turned off for a long time, or not operated in standby mode for a long time with“Standby Mode”set to “Low,” the clock display may be restored to the factory setting. In this case, click the clock display icon to set the clock again.31, 57 Cannot retrieve the whiteboard data saved in the projector. Check if the projector and computer are connected with a USB cable.10 Check if “Interactive Mode” is set to “OFF(Data Export).” 27 The positions of the computer cursor and pen do not match.Select “Auto” or “Manual (Main)” in “Calibration,” and perform calibration.27 Adjust “Pitch”and “Shift” of the screen. 24 If the resolution of the image signals of the computer and “Signal Type” on the Information menu do not match, the positions of pen tip and the computer cursor may not match. In this case, set the resolution of the image signals of the computer to match the one of “Signal Type.” 34 Even though “Lamp Mode” is set to “Auto,” it does not work.If “Interactive Mode” is set to “PC Free,” and “Lamp Mode” is set to “Auto” at the same time, “Lamp Mode” will automatically become equivalent to “Standard.” Set “Interactive Mode” to other than “PC Free” if necessary.27 Even though “With No Input” is set to “Lamp Cutoff” or “Standby,” it does not work.When “Interactive Mode” is set to “PC Free,” “With No Input” will automatically become equivalent to “Off.” Set “Interactive Mode” to other than “PC Free” if necessary.27, 31
79Troubleshooting Others Even though “With Static Signal” is set to “Lamp Dimming,” it does not work.When “Interactive Mode” is set to “PC Free,” “With Statistic Signal” will automatically become equivalent to “Off.” Set “Interactive Mode” to other than “PC Free” if necessary.27, 31 The PC that is connected via USB connector is operated by someone.Do not operate while the screen of the computer you are operating is not displayed when using Interactive Presentation Utility 2 or mouse mode. (The operation performed by the Interactive Pen Device is still effective even while the images from other input connectors are displayed.)– SymptomsRemedyPage
80Replacing the Lamp Replacing the Lamp Replace the lamp with a new one if a message displayed on the projected image (page 90). Use an LMP-E220 projector lamp (not supplied) for replacement. The lamp remains hot after the projector is turned off. If you touch the lamp, you may burn your finger. When you replace the lamp, wait for at least an hour after turning off the projector for the lamp to cool sufficiently. Do not allow any metallic or inflammable objects into the lamp replacement slot after removing the lamp, otherwise it may cause electrical shock or fire. Do not put your hands into the slot. If the lamp breaks, contact qualified Sony personnel. Do not replace the lamp yourself. When removing the lamp, be sure to pull it out straight, by holding the designated location. If you touch a part of the lamp other than the designated location, you may be burned or injured. If you pull out the lamp while the projector is tilted, the pieces may scatter if the lamp breaks any may cause injury. 1Turn off the projector, and disconnect the AC power cord from a wall outlet. 2When the lamp has cooled sufficiently, open the lamp cover by loosening 1 screw. 3Loosen the three screws on the lamp (1) then pull out the lamp by its grab (2). Caution Notes Grab