Sony Projector VPL-FH500L VPL-FX500L User Manual

							31Using Network Features
Network
1Click on [Owner information] to enter 
the owner information recorded in the 
Mail Report.
2Set the timing of the Mail Report.
Click on [Mail Report] to open the Mail 
Report page.
Lamp Reminder (Lamp1): Set the 
timing for lamp replacement. To reset 
Lamp Reminder, replace the lamp on 
the projector (page 36).
Maintenance Reminder: Set the timing 
for maintenance. To reset 
Maintenance Reminder, check the 
RESET check box and then click on 
[Apply].
3Enter the outgoing e-mail address in 
the Email Address box then check the 
Report Timing check box of the Mail 
Report to be sent.
4Set the mail account for sending mail 
reports.
Mail Address: Enter the e-mail address.
Outgoing Mail Server (SMTP): Enter 
the address of outgoing mail server 
(SMTP).
Required Authentication: Check this 
check box if authentication is required 
for sending e-mail.
Requires the use of POP 
Authentication before send email 
(POP before SMTP): Check this 
check box to arrange for POP 
authentication to be performed before 
sending e-mail.
Incoming Mail Server (POP3): Enter 
the address of the incoming-mail 
server (POP3) to be used for POP 
authentication.
Account Name: Enter the mail account.
Password: Enter the password.
SMTP Authentication: Check this 
check box to arrange for SMTP 
authentication to be performed before 
sending e-mail.
Account Name: Enter the mail account.
Password: Enter the password.
5Confirm the contents of the Mail 
Report.
When you click on [View] is pressed, the 
contents of the Mail Report are 
displayed.
6Send the test mail.
Check on the Send test mail check box 
then click on [Apply] to send your test 
mail to the e-mail address you set.
 The mail report function is not available 
because the network which Outbound Port25
Blocking is used cannot be connected to the 
SMTP server.
 You cannot use the following characters to 
enter the characters in the text box: “  ”, “ “ 
”, “ \ ”, “ & ”, “ < ”, “ > ”
1Owner information button
2
3
4
6
5
Mail Report button
Notes 
						

							32Indicators
BOthers
Indicators
The indicators allow checking the status and notify you of abnormal operation of the projector.
If the projector exhibits abnormal status, address the problem in accordance with the table 
below.
ON/STANDBY indicator
LAMP/COVER indicator
StatusMeaning/Remedies
Lights in red The projector is in Standby mode.
Flashes in green  The projector is ready to operate after having been turned on.
 The lamp cools after the projector is turned off.
Lights in green The projector’s power is on.
Lights in orange The projector is in Power Saving Mode (lamp cut off).
Flashes in red The projector is in abnormal status. Symptoms are indicated by 
number of flashes. Address the problem in accordance with the 
following. If the symptom is shown again, consult with qualified Sony 
personnel.
Flashes twice The internal temperature is unusually high. Check the items below.
 Check to see if nothing is blocking the ventilation holes.
 Check to see if the air filter is not clogged.
 Check if “Installation Attitude” on the Installation menu is correctly 
selected.
Flashes six times Unplug the AC power cord from a wall outlet. After checking that the 
ON/STANDBY indicator goes out, plug the power cord to a wall 
outlet again then turn on the projector.
Other number of 
flashesConsult with qualified Sony personnel.
StatusMeaning/Remedies
Flashes in red Symptoms are indicated by number of flashes. Address the problem in 
accordance with the following.
Flashes twice  The lamp cover or air filter unit are not attached securely.
Flashes three/four/
five timesThe temperature of a lamp is high (Three times: only Lamp 1, Four 
times: only Lamp 2, Five times: Lamp 1 and Lamp 2). Turn off the 
power and wait for the lamp to cool then turn on the power again. If 
the symptom is shown again, the lamp may be burnt out. In such a 
case, replace the lamp with a new one (page 36).
Flashes six times The lens is not mounted on the projector (page 40). 
						

							33Messages List
Others
Messages List
When any of the messages listed below appears on the projected image, address the problem in 
accordance with the table below.
MessageMeaning/RemedyPage
High temp.! Lamp off in 
1 min.Check the items below.
 Check to see if nothing is blocking the ventilation holes.
 Check to see if the air filter is not clogged.
 Check if “Installation Attitude” on the Installation menu is 
correctly selected.3, 26, 
38
Frequency is out of 
range!Change the output setting of the connected equipment to one 
for signals supported by the projector.51
Please check Input-A 
Signal Sel.Set “Input-A Signal Sel.” to “Auto” or select the input signal 
type to suit to the input signal.25
Please replace Lamp 1 
and Filter.Replace the lamp with a new one and replace the air filter. The 
message appears whenever you turn on the power until you 
replace the lamp.36, 38
Please replace Lamp 2 
and Filter.
Please replace Lamp 1, 
Lamp 2 and Filter.
Projector temperature is 
high. High Altitude 
Mode should be “On” if 
the projector is being 
used at high altitude.At an altitude of 1,500 m or higher, if you are not using the 
projector, check the items below.
 Check that nothing is blocking the ventilation holes.
 Check that the air filter is not clogged.
 Check if “Installation Attitude” on the Installation menu is 
correctly selected.3, 26, 
38
Not applicable! Invalid key pressed. 5
The panel keys are 
locked!“Panel Key Lock” is set to “On.” 23
Lens Control is locked! “Lens Control” is set to “Off.” 23
Error occurred on 
Lamp1.
Lamp 2 is lit.An error occurred in the lamp and another lamp is lit. –
Error occurred on Lamp 
2.
Lamp 1 is lit.
The shutter did not 
work.Consult with qualified Sony personnel. – 
						

							34Troubleshooting
Troubleshooting
Before asking to have the projector repaired, try to diagnose the problem, following the 
instructions below.
SymptomRemedyPage
The power is not turned 
on.Check if the AC power cord is firmly connected. –
When the “Panel Key Lock” is set to “On,” you cannot turn on 
the projector using the ?/1 key on the projector.23
If the lamp, lamp cover, or air filter unit is not attached 
securely, the projector cannot be turned on.36, 38
No image. Check if the connecting cable is connected to external 
equipment properly.8
Check if the computer signal is set for output to an external 
monitor. If you set your computer, such as a notebook 
computer, to output the signal to both your computer’s display 
and an external monitor, the picture of the external monitor 
may not appear properly. Set your computer to output the 
signal to only an external monitor.12
Check if the input source is correctly selected. 12
Check if the picture is muted. 6
On-screen display does 
not appear.The on-screen display does not appear when “Status” in the 
Operation menu is set to “Off.”23
The aspect ratio of the 
display is not right/the 
image is displayed 
smaller /a portion of 
image does not appear.The image may not be displayed correctly with an input signal 
the projector cannot interpret correctly. In such a case, set 
“Aspect” manually. 18, 20
Check if “Screen Aspect” is correctly selected. 26
The image is a 
trapezoid.The images become trapezoidal because of the projection 
angle. In such a case, you can correct the trapezoidal 
distortion, using a Keystone feature.5, 26
Edges of the image are 
cut off or dark.If you use the Lens Shift function with a setting outside the 
recommended range, edges of the image may be cut off or 
appear dark. Use a setting within the normal range for the Lens 
Shift function.54
The image is dark/too 
bright.The settings for “Brightness,” “Contrast,” and “Lamp Mode” 
affect brightness of the image. Check if the value is 
appropriate.16, 22
The image will be dark when the lamp is burnt out. Check 
“Lamp Timer,” and replace the lamp with a new one if 
necessary.28
The image is not clear. Check if the projector is in focus. 13
The picture will not be clear if condensation has accumulated 
on the lens. In such a case, let the projector sit for about two 
hours with the power on.–
The image is noisy. Check if the connecting cable is connected to external 
equipment properly.– 
						

							35Troubleshooting
Others
The Remote 
Commander does not 
work.Check that the batteries are installed correctly. –
Check that the batteries are not exhausted. –
Check if the “ID Mode” of the projector corresponds to that of 
the Remote Commander.7, 23
Check the setting for “IR Receiver.” 23
The fan is noisy. The sound from the fan is often greater than normal to cool the 
lamp in the following cases.
 When “Lamp Mode” is set to “High.”
 The projector is in at high altitude (“High Altitude Mode” is 
set to “On”).
 Temperature is very high.22, 26
If the ventilation holes are blocked, the internal temperature of 
the projector rises and the fan noise becomes larger.3
SymptomRemedyPage 
						

							36Replacing the Lamp
Replacing the Lamp
Replace the lamp with a new one if a message displayed on the projected image or the LAMP/
COVER indicator notifies you to replace the lamp (pages 32, 33).
The projector incorporates two lamps. Before replacement, check which lamp is to be replaced  
(page 32).
Use an LMP-F330 projector lamp (not supplied) for replacement.
 The lamp remains hot after the projector is 
turned off. If you touch the lamp, you may 
burn your finger. When you replace the 
lamp, wait for at least an hour after 
turning off the projector for the lamp to 
cool sufficiently.
 Do not allow any metallic or inflammable 
objects into the lamp replacement slot after 
removing the lamp, otherwise it may cause 
electrical shock or fire. Do not put your 
hands into the slot.
If the lamp breaks, contact qualified 
Sony personnel. Do not replace the lamp 
yourself.
 When removing the lamp, be sure to pull it 
out straight, by holding it by the specified 
part. If you touch a part of the lamp other 
than the specified part, you may be burned or 
injured. If you pull out the lamp while the 
projector is tilted, the pieces may scatter if 
the lamp breaks any may cause injury.
Before starting
The projector incorporates two lamps. 
Check the number of flashes of the LAMP/
COVER indicator. This enables you to be 
informed of a lamp to be replaced.
Flashes three times: Replace Lamp 1.
Flashes four times: Replace Lamp 2.
Flashes five times: Replace both Lamp 1 
and Lamp 2. 
1Turn off the projector, and disconnect 
the AC power cord from a wall outlet.
2When the lamp has cooled 
sufficiently, loosen the two screws of 
the lamp cover on the side panel (
1),  
slide the lamp cover slightly to the rear 
by the tabs (
2), then open the lamp 
cover (
3).
Caution
Screws
Ta b Lamp cover
Lamp 1
Lamp 2 
						

							37Replacing the Lamp
Others
3Loosen the three screws on the lamp 
then pull out the lamp by its grab.
Lamp 1 and Lamp 2 are of the same type. 
They are installed in opposite vertical 
orientation to each other. When removing, 
note the orientation of each lamp.
4Insert the new lamp all the way in until 
it is securely in place. Tighten the 
three screws.
5Close the lamp cover and tighten the 
two screws.
 The lamp cover cannot be closed if the 
screws that secure the lamps are 
loosened.
 Be sure to install the lamp and lamp 
cover securely as it was. If not, the 
projector cannot be turned on.
When lamp replacement is completed
Replace the air filter cartridge (page 38).
Disposal of the used lamp
For the customers in the USA
Lamp in this product contains mercury. 
Disposal of these materials may be 
regulated due to environmental 
considerations. For disposal or 
recycling information, please contact 
your local authorities or the 
Telecommunications Industry 
Association (www.eiae.org).
Note
Notes
Grab Screws
Screws 
						

							38Replacing the Air Filter Cartridges
Replacing the Air Filter Cartridges
After replacing the lamp, replace the air filter cartridges.
When replacing the air filter cartridges, replace all 4 cartridges supplied with the replacement 
lamps.
If you neglect to replace the air filter cartridges, dust may accumulate, clogging it. As a result, 
the temperature may rise inside the unit, leading to a possible malfunction or fire.
1Make sure the AC power cord is 
disconnected.
2Slide the air filter cover slightly to the 
rear while holding the lock button to 
remove the air filter cover.
3Pull out the air filter cartridge straight 
by the grab of the air filter unit while 
pushing out one tab at a time on both 
sides.
4Remove the four air filter cartridges 
(two in each air filter unit) from the air 
filter units and attach new cartridges to 
the units.
When attaching the air filter cartridge to 
the cartridge holder, push the air filter 
cartridge in fully until the tabs of the  
cartridge holder click (4 points each air 
filter cartridge, a total of 8 points).
The two air filter units are installed in the 
right and left positions.
Caution
Air filter coverRear
Front
Lock button
v
Air filter unit 
(right)
Grab
Air filter unit (left) Tabs (left)Ta b s  
(right) 
						

							39Replacing the Air Filter Cartridges
Others
5Return the air filter units to the 
projector.
The top and bottom of the air filter unit 
have different shapes, as illustrated 
below. Be careful of orientation when 
installing them.
Slide the air filter unit in fully until the 
tabs on the projector click to hold it in 
place (2 points each air filter unit, a total 
of 4 points).
6Close the air filter cover.
Be sure to attach the air filter unit firmly; the 
power cannot be turned on if it is not closed 
securely.
Air filter cartridge
Cartridge 
holder Air filter 
cartridgeTa b s
Ta b s
Bottom (side with a 
grooved section)Tabs (left)Tabs (right)
Note 
						

							40Attaching/Removing the Projection Lens
Attaching/Removing the Projection Lens
 Turn off the projector and disconnect the AC power cord from a wall outlet before you remove/
attach the projection lens.
 Be careful not to drop the projection lens.
 Avoid removing/attaching the lens with the projector installed suspended from a ceiling.
 Avoid touching the lens surface.
 For usable projection lenses and a lens adapter, see “Specifications” (page 46).
1Loosen the four screws that secure the 
front panel to remove the front panel 
in the direction of the front.
2 Make the preparations required for 
the projection lens you are using.
VPLL-FM22/ZM32/ZM42/ZM102: 
A Removing the compensating glass 
(page 41)
VPLL-FM21
*1/ZM31*1/ZP41/FM22/
ZM32/ZM42/ZM102:
B Attaching the projection lens 
adapter (page 42) 
VPLL-ZM101
*1: 
B Attaching the projection lens 
adapter (page 42) 
C Attaching the shading sheet 
(page 44)
VPLL-4008/Z4015/Z4019/Z4025/
Z4045
There is no need to attach the 
projection lens adapter to the 
projector.
3Insert the four screws (supplied with 
the projector) to the flange section of 
the projection lens.
Notes
Attaching
Front panel
ScrewsScrews
Flange 
section