Sony Mdrxb950btb Owners Manual
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Wireless Stereo Headset MDR -XB950BT Sound skips frequently during playback. Set the headset to the “Priority on stable connection” mode. For details, refer to Switching the sound quality mode. Remove any obstacles between the antenna of the BLUETOOTH device to be connected and the built-in antenna of the headset. The antenna of the headset is built into the part shown in the dotted line below. A: Location of the built-in antenna BLUETOOTH communications may be disabled, or noise or audio dropout may occur under the following conditions. There is a human body between the headset and the BLUETOOTH device. This situation may be improved by placing the BLUETOOTH device facing the antenna of the headset. There is an obstacle, such as metal or wall, between the headset and the BLUETOOTH device. A device using 2.4 GHz frequency, such as a Wi - Fi device, cordless telephone, or microwave oven, is in use near this headset. 4 -546 -438 -11(1) Copyright 2014 Sony Corporation Help Guide Troubleshooting 107
Wireless Stereo Headset MDR -XB950BT Pairing cannot be done. Bring the headset and the BLUETOOTH device within 1 m (3 feet) from each other. When you turn on the headset for the first time after purchasing, initializing, or repairing it, the headset enters pairing mode automatically. Pair the headset with a BLUETOOTH device. When you want to pair a 2nd or subsequent device, press and hold the POWER button of the headset for about 7 seconds to enter pairing mode. When you pair the headset with devices again after initializing or repairing the headset, information for pairing with the headset remaining on the iPhone or other device may prevent you from pairing them successfully. In this case, delete the pairing information of the headset from the device, and then pair them again. Related Topic BLUETOOTH function indicator How to make a wireless connections to BLUETOOTH devices 4 -546 -438 -11(1) Copyright 2014 Sony Corporation Help Guide Troubleshooting 108
Wireless Stereo Headset MDR -XB950BT Unable to connect the headset to a BLUETOOTH device with one -touch connection (NFC) Keep the smartphone close to the headset until the smartphone reacts. If you fail to connect, move the smartphone slowly on the N Mark of the headset. Check that the NFC function of the smartphone is set to on. If the smartphone is in a case, remove it. NFC reception sensitivity varies depending on the device. If you repeatedly fail to connect the headset with a smartphone by one touch, connect it to the headset by on-screen operation on the smartphone. You cannot make a one-touch connection (NFC) while charging the battery because the headset cannot be turned on. Finish charging first, and then make the one-touch connection (NFC). You cannot make a one-touch connection (NFC) when the headphone cable is connected to the INPUT jack. Remove the headphone cable from the headset. Related Topic One- touch connection (NFC) with a smartphone (Android 4.1 or later) One- touch connection (NFC) with a smartphone (Android 2.3.3 or later, and less than Android 4.1) 4 -546 -438 -11(1) Copyright 2014 Sony Corporation Help Guide Troubleshooting 109
Wireless Stereo Headset MDR -XB950BT Unable to make a BLUETOOTH connection Check that the headset is turned on. Check that the BLUETOOTH device is turned on and the BLUETOOTH function is on. Connection with the BLUETOOTH device may not be memorized on the headset. Make a BLUETOOTH connection from the BLUETOOTH device to the headset soon after pairing is complete. The BLUETOOTH device is in sleep mode. The BLUETOOTH connection is terminated. Make the BLUETOOTH connection again. Related Topic BLUETOOTH function indicator How to make a wireless connections to BLUETOOTH devices 4 -546 -438 -11(1) Copyright 2014 Sony Corporation Help Guide Troubleshooting 110
Wireless Stereo Headset MDR -XB950BT Distorted sound Keep the headset away from a microwave oven, Wi-Fi, etc. 4 -546 -438 -11(1) Copyright 2014 Sony Corporation Help Guide Troubleshooting 111
Wireless Stereo Headset MDR -XB950BT The correspondence distance is short. (Sound skips.) Remove any obstacles between the antenna of the BLUETOOTH device to be connected and the built-in antenna of the headset. The antenna of the headset is built into the part shown in the dotted line below. A : Location of the built-in antenna BLUETOOTH communications may be disabled, or noise or audio dropout may occur under the following conditions. There is a human body between the headset and the BLUETOOTH device. This situation may be improved by placing the BLUETOOTH device facing the antenna of the headset. There is an obstacle, such as metal or wall, between the headset and the BLUETOOTH device. A device using 2.4 GHz frequency, such as a Wi - Fi device, cordless telephone, or microwave oven, is in use near this headset. 4 -546 -438 -11(1) Copyright 2014 Sony Corporation Help Guide Troubleshooting 112
Wireless Stereo Headset MDR -XB950BT The headset does not operate properly. Reset the headset. Pairing information is not deleted by this operation. If you cannot use the headset even after resetting it, initialize the headset. Related Topic Resetting the headset Initializing the headset 4 -546 -438 -11(1) Copyright 2014 Sony Corporation Help Guide Troubleshooting 113
Wireless Stereo Headset MDR -XB950BT No voice from callers Check that both the headset and the connected device are turned on. Turn up the volume of the headset and the connected device. Check that output of the BLUETOOTH device is set for the headset. Select an HFP or HSP BLUETOOTH connection by operating the BLUETOOTH device. If you are listening to music using the headset, stop playback, press the button on the headset and talk. Related Topic How to make a wireless connections to BLUETOOTH devices Receiving a call Making a call 4 -546 -438 -11(1) Copyright 2014 Sony Corporation Help Guide Troubleshooting 114
Wireless Stereo Headset MDR -XB950BT Low voice from callers Turn up the volume of the headset and the connected device. 4 -546 -438 -11(1) Copyright 2014 Sony Corporation Help Guide Troubleshooting 115
Wireless Stereo Headset MDR -XB950BT Resetting the headset If the headset cannot be turned on, or if it cannot be operated even when it is turned on, set the headset in charging status, then press the POWER and BASS BOOST buttons simultaneously. The headset is reset and turns off. After resetting the headset, turn it on. If it does not turn on, consult your nearest Sony dealer. 4 -546 -438 -11(1) Copyright 2014 Sony Corporation Help Guide Troubleshooting 116