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Sony LCD TV KDL-55EX645 User Manual

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Page 71

71
Other Information
For KDL-60EX645 only
When you install the TV on the wall, make sure you align the AC power cord in the 
groove, and do not pinch the AC power cord between the TV and the Wall-Mount 
Bracket.
4Secure the Mounting Hook to the rear of the TV.
Determine the screw locations and secure the Mounting Hooks to the rear of the TV. 
Refer to the “Screw and Hook Locations Diagram/Table” shown below.
1Secure the Mounting Hooks to the rear of the TV using only the supplied screws 
(M6 × 16).
2Be...

Page 72

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5Adjust the angle of the Mounting Hook.
Refer to the Instructions for SU-WL500.
Step 5: Install the TV on the wall
Refer to the Instructions for SU-WL500.
~
 When you put the TV back on the Table-Top Stand, reverse the above steps.
 When moving the TV, do not squeeze the bottom of the front panel too tight.
 Remove the screws or install the Mounting Hook on a stable and level surface.
Screw location
When installing the Mounting Hooks on 
the TV.Hook location
When installing the TV onto Base Bracket....

Page 73

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Other Information
Troubleshooting
Many of the poor pictures and poor sound conditions are related to improper connection 
of the cables; refer to the Quick Setup Guide provided for connections.
If you have questions, service needs, or require technical assistance related to the use 
of your Sony TV even after you read this operating instructions manual, contact the 
following:
For US Support:
http://www.sony.com/tvsupport
 or call 1-800-222-SONY (7669)
For Canadian Support:
http://www.sony.ca/support...

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TV is locked to one 
channelAuto Program to add receivable channels that are not 
present in the TV’s memory (see pages 22 and 55).
Cannot receive or select 
channelsAuto Program to add receivable channels that are not 
present in the TV’s memory (see pages 22 and 55).
 To receive or select cable channels, make sure that Signal Type 
in the Channel settings is set to Cable (see page 55). To receive 
or select UHF channels over an antenna, make sure Signal Type 
is set to Antenna.
The TV turns off...

Page 75

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Other Information
No sound / Noisy sound
No sound but good 
picture Check the volume control.
MUTING or VOL + so that “Muting” disappears from the 
screen (see page 26).
Speakers to TV Speakers in the Sound settings (see page 
52). If it is set to Audio System, sound is not output from the TV’s 
speakers regardless of the TV’s volume control. 
 When using HDMI input with Super Audio CD or DVD-Audio, 
DIGITAL AUDIO OUT (OPTICAL) may not provide an audio 
signal.
 When tuned to a digital channel with...

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General
TV screen feels warm  Due to the thin profile of this television, the heat generated by the 
LCD panel backlight and supporting electronics will be more 
noticeable. This is normal operation and not a cause for concern.
Wide Mode changes 
automatically The current Wide Mode setting is automatically replaced with the 
4:3 Default setting when you change the channel or video input, 
if 4:3 Default in the Screen settings is set to other than Off. If you 
want to lock in Wide Mode selected with...

Page 77

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Other Information
Certain programs on 
DVD or other digital 
sources display a loss of 
detail, especially during 
fast-motion or dark 
scenes This is due to the digital compression of the source content used 
by certain digital broadcasts and DVDs which may cause your 
TV’s screen to display less detail than usual, or cause artifacts 
(small blocks or dots, pixelations) to appear on your screen. 
These signal compressions are more visible and are dependent 
on the clarity and resolution of the TV....

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Sometimes video 
streaming quality is poor 
when using the wireless 
LAN The wireless network connection quality varies depending on the 
distance or obstacles (e.g. wall) between the TV/USB Wireless 
LAN Adapter and the wireless router (access point), environment 
interference, and quality of the wireless router (access point). If 
using USB Wireless LAN Adapter, it is suggested to use a 
wireless router (access point) supporting 5GHz operation for 
video streaming and place it closer to the USB...

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Other Information
Your TV cannot connect 
to the server Check the LAN cable or connection to your server and your TV.
 Check if your network is properly configured on your TV.
A message appears 
starting that the TV 
cannot connect to your 
network Check the current network settings. Press HOME, then select 
Settings > Setup > Network > Network Setup > View Network 
settings and status. If all of your network settings are “-”, your 
server may not be connected properly. Check your network 
connections...

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Important Notices
For Customers in CanadaThis Class B digital apparatus complies with Canadian 
ICES-003.
FCC Related InformationThis equipment has been tested and found to comply with 
the limits for a Class B digital device, pursuant to Part 15 of 
the FCC Rules. These limits are designed to provide 
reasonable protection against harmful interference in a 
residential installation. This equipment generates, uses and 
can radiate radio frequency energy and, if not installed and 
used in accordance...
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