Sony Kdl 32e5500 Operating Instructions

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Additional Information
Troubleshooting
Check whether the 1 (standby) indicator is flashing in red.
When the 1 (standby) indicator is flashing
The self-diagnosis function is activated. 
1Count how many times the 1 (standby) indicator flashes between each two second break.
For example, the indicator may flash three times, go off for two seconds, then flash again three 
times.
2Press 1 on the TV to turn it off, disconnect the mains lead, and inform your dealer or Sony 
service centre of how the indicator flashes (number of flashes).
When the 1 (standby) indicator is not flashing
1Check the items in the tables below.
2If the problem persists, have your TV serviced by qualified service personnel.
ConditionExplanation/Solution
Picture
There is no picture (screen is 
dark) and no sound.• Check the aerial/antenna/cable connection.
• Connect the TV to the mains/AC power, and press 1 on the TV.
•If the 1 (standby) indicator lights up in red, press "/1.
No picture or menu 
information from equipment 
connected to the scart 
connector appears on the 
screen.• Press   to display the list of inputs, then select the desired input.
• Check the connection between the optional equipment and the TV.
Ghosting occurs, or double 
images appear.• Check the aerial/antenna/cable connection.
• Check the aerial/antenna location and direction.
Only snow and noise appear 
on the screen.• Check if the aerial/antenna is broken or bent.
• Check if the aerial/antenna has reached the end of its serviceable life 
(three to five years for normal use, one to two years when used at the 
seaside).
There is picture or sound noise 
when viewing a TV channel.• Adjust “AFT” (Automatic Fine Tuning) to obtain better picture 
reception (page 42).
Tiny black points and/or 
bright points appear on the 
screen.• The screen is composed of pixels. Tiny black points and/or bright points 
(pixels) on the screen do not indicate a malfunction.
The picture contours are 
distorted.• Select “Standard” or “Off” in “Motionflow” (page 35) (except for KDL-
52V55/56xx, 46V55/56xx, 40V55/56xx, 37V55/56xx, 32V55/56xx). 
• Change the current setting of “Film Mode” to other settings (page 35).
The picture is not displayed in 
colour.• Select “Reset” (page 34).
The picture from equipment 
connected to the 
COMPONENT IN 
sockets is not displayed in 
colour, or is displayed in 
irregular colours.• Check the connection of the  COMPONENT IN sockets and check if 
the sockets are firmly seated in their respective sockets.
(Continued)
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x-xxx-xxx-xx(x) No picture from the connected 
equipment appears on the 
screen.• Turn the connected equipment on.
• Check the cable connection.
• Press   to display the list of inputs, then select the desired input.
• Correctly insert the memory card or other storage device in the digital 
still camera.
• Use a digital still camera memory card or other storage device that has 
been formatted according to the instruction manual supplied with the 
digital still camera.
• Operations are not guaranteed for all USB devices. Also, operations 
differ depending on the features of the USB device and the video being 
played.
You cannot select the 
connected equipment on the 
Home Menu or you cannot 
switch the input.• Check the cable connection.
• Set the server to be displayed on the Home Menu (page 31).
Sound
The picture is good, but there 
is no sound.•Press 2 +/– or % (Mute).
• Check if the “Speaker” is set to “TV Speaker” (page 38).
• When using HDMI input with Super Audio CD or DVD-Audio, 
DIGITAL AUDIO OUT (OPTICAL) may not output audio signals.
Channels
You cannot select your 
desired channel.• Switch between digital and analogue mode, and select the desired 
digital/analogue channel.
Some channels are blank. • The channel is for scrambled/subscription service only. Subscribe to a 
pay TV service.
• The channel is used only for data (no picture or sound).
• Contact the broadcaster for transmission details.
You cannot view digital 
channels.• Contact a local installer to find out if digital transmissions are provided 
in your area.
• Upgrade to a higher gain aerial/antenna.
Home Network
Connection diagnostic results 
indicate a failure.Check Connections
• Use a straight cable for the LAN cable.
• Check if the cable is connected firmly.
• Check the connection between the TV and the router.
Check Settings
• Change the IP address for the DNS server (“Checking the Network 
Connection” (page 31)) while referring to the following.
–Contact your Internet service provider.
–Specify the IP address of the router if you do not know the DNS of 
your Internet service provider.
The server cannot be found, a 
list cannot be retrieved, and 
playback fails.• Once server settings are changed, turn the TV off and on by pressing 1 
on the TV.
• Execute “Server Diagnostics” (page 31).
When using a PC as the server
• Check if the PC is turned on. Do not turn off the PC while accessing.
• If security software is installed on the PC, be sure to allow connections 
from external devices. For details, refer to the manual supplied with your 
security software.
• The load on the PC may be too high or the server application may 
become unstable. Try the following:
–Stop the server application and restart it.
–Restart the PC.
–Reduce the number of applications running on the PC.
–Reduce the amount of content.
ConditionExplanation/Solution
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Additional Information
Changes on the server are not 
being applied or displayed 
content differs from content 
on the server.• Sometimes changes are not applied to displays on the TV even though 
content has been added and/or deleted on the server. If this happens, go 
back up one level and try opening the folder or server again.
Photo, music and/or video 
files do not appear or icons are 
not displayed.
Preliminary Check
• Check that the connected device supports DLNA.
• Operations are not guaranteed for all servers. Also, operations differ 
depending on the features of the server and the content in question.
• Turn the connected device on.
Check Connections
• Check that the LAN cable and/or mains lead/AC power cord of the 
server has not become disconnected.
Check Settings
• Check that the connected device is registered under “Server Display 
Settings” (page 31).
• Check that the server is correctly configured.
• Check that the selected device is connected to the network and can be 
accessed.
• If the “IP Address Settings” in “Network” under “Network Settings” is 
set to “DHCP (DNS automatic)” or “DHCP (DNS manual)”, it may take 
some time to recognise devices if there is no DHCP server. Execute 
“Server Diagnostics” (page 31).
The TV cannot be found from 
renderer-compatible device 
(the controller).
Check Connections
• Check that the LAN cable and/or mains lead of the server has not 
become disconnected.
Check Settings
• Check if the “Renderer Function” is activated (page 44).
• Check that the connected device is registered under “Renderer Access 
Control” (page 44).
Only a few icons appear under 
the Network in the Home 
Menu.• This is normal when internet connection is not available.
You can use three pre-installed Widgets properly. To enjoy more 
Widgets, please check that the LAN cable and/or mains lead/AC power 
cord of the router/modem has not become disconnected. (*)
You have been using 
registered Widgets, but now 
some contents wont appear on 
the Widgets.• Check that the LAN cable and/or mains lead/AC power cord of the 
router/modem has not become disconnected. (*)
• Theres a possibility that the Widget Providers server is out of service. 
Please try using the Widget later.
(*) Your router/modem must be properly set to connect to the internet in 
advance. Please contact your Internet Service Provider for the router/
modem settings.
General
The TV’s power cannot be 
turned on.• Check if ENERGY SAVING SWITCH is on (page 10) (KDL-46WE5/
40WE5xx only).
Distorted picture and/or sound  • Keep the TV away from electrical noise sources such as cars, 
motorcycles, hair-dryers or optical equipment.
• When installing optional equipment, leave some space between the 
optional equipment and the TV.
• Check the aerial/cable connection.
• Keep the aerial/cable TV cable away from other connecting cables.
The TV turns off 
automatically (the TV enters 
standby mode).• Check if the “Sleep Timer” is activated, or confirm the “Duration” 
setting of “On Timer” (page 33).
• Check if the “Idle TV Standby” is activated (page 33).
• Check if the “Presence Sensor” is activated (page 33).
• If no signal is received and no operation is performed in the TV mode 
for 10 minutes, the TV automatically switches to standby mode.
The TV turns on 
automatically.• Check if the “On Timer” is activated (page 33).
ConditionExplanation/Solution
(Continued)
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x-xxx-xxx-xx(x) Some input sources cannot be 
selected.• Select “AV Preset” and cancel the “Skip” setting for the input source 
(page 39).
The remote does not function. • Replace the batteries.
You have a blank TV listings 
in the GUIDE Plus+ System• Check the aerial/cable connection.
• Your cabling and set-up is OK, but your GUIDE Plus+ System was not 
connected for enough time to receive TV listings data. Leave the TV 
“STANDBY” overnight (24 hours) or use “Manual Data Download” 
(page 19) .
• You live in a country/region where the GUIDE Plus+ System is not yet 
available. Check the list of countries to see if you are in a region that is 
supported.
http://www.europe.guideplus.com/
HDMI equipment does not 
appear on “HDMI Device 
List”.• Check that your equipment is compatible with Control for HDMI.
You cannot select “Off” in 
“Control for HDMI”.• If you have connected any audio system that is compatible with Control 
for HDMI, you cannot select “Off” in this menu. If you want to change 
the audio output to the TV speaker, select “TV Speaker” in the 
“Speaker” menu (page 38).
Not all channels are tuned for 
cable.• Check the support website for cable provide information.
http://support.sony-europe.com/TV/DVBC/
ConditionExplanation/Solution
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Additional Information
Television in the UK is going digital, bringing us all more.
Please see overleaf to find out when your area switches to digital.
Digital UK is the independent, non-profit organisation leading the process of digital TV switchover 
in the UK. Digital UK provides impartial information on what people need to do to prepare for the 
move to digital, and when they need to do it.
How the switchover affects your TV equipment:
Your new TV has a digital tuner built in, which means it is ready to receive the Freeview signal by 
simply plugging it into your aerial socket (check if you can get digital TV through your aerial now, 
or whether youll have to wait until switchover, at www.digitaluk.co.uk).
When the TV switchover happens in your area, there are at least two occasions when you will need 
to re-tune your TV in order to continue receiving your existing TV channels, and also to pick up 
new ones. Digital UK, the body leading the digital TV switchover, will advise you when you need 
to re-tune during the switchover.
Keep this Instruction 
manual safe you’ll
need it
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How to re-tune:
1Press HOME on the remote
2Press G/g to select Settings
3Press F/f to select Digital Set-up, then press 
4Press   to select Digital Auto Tuning
5Press G to select Yes then press   to start Digital Auto Tuning
6Follow the on screen instructions.
If you are missing any channels, it may be that they are not available in your area, or that your aerial 
needs upgrading.
If you have any questions, please contact Sony on 08705 111 999 or call Digital UK on 0845 6 50 
50 50 or visit www.digitaluk.co.uk
†Calls charged at BT rate of 3p per minute daytime and 1p per minute evenings and weekends. 
Rates may vary for calls from non-BT lines.
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Additional Information
Index
Numerics
1 Digit Direct 40
14:9 16
4:3 16
4:3 Default 37
A-G
Add to Slideshow 30
Adv. Contrast Enhancer 35
Advanced Settings 35
AFT 42
Analogue Set-up 40
AppliCast 29
Audio Filter 42
Audio Out 38
Audio Settings 38
Audio Set-up 42
Auto Adjustment 38
Auto Clock Update 33
Auto Format 37
Auto Light Limiter 35
Auto Start-up 40
Auto Tuning
analogue channels only 40
digital channels only 42
Auto Volume 36
AV Preset 39
AV2 Input 39
AV2 Output 39
Backlight 34
Balance 36
Bass 36
Batteries, inserting into the remote 4
Black Corrector 35
BRAVIA Sync 27
BRAVIA Tips 33
Brightness 34
CA Module Set-up 44
Cancel Timer 20
Category list 20
Channels
selecting 15
Skip 42
Clear White 35
Clock/Timers 33
Colour 34
Colour System 38
Colour Temperature 35
Confirm 42
Connecting
an aerial 5
network 28
optional equipment 22
Set Top Box/recorder 5
Contrast 34
Control for HDMI 27, 40
Digital Set-up 42
Digital Tuning 42
Display a photograph with the 
location on the map 26
Display Area 37Display map 26
Dual Sound 37
Duration 25
Eco 33
EPG (Digital Electronic Programme 
Guide) 20
Factory Settings 40
FasText 15
Favourite list 21
Favourite Set-up 40
Film Mode 35
Gamma 35
GUIDE Plus+ 17
H-Q
HDMI Set-up 40
Headphones
connecting 23
Headphone Settings 38
Horizontal Shift 37, 38
Hue 34
Idle TV Standby 33
Initial Set-up 6
Installing the accessories 45
Instruction Manual 33
Intelligent Picture 41
Label 42
Language 40
Light Sensor 14, 34
Live Colour 35
LNA 42, 43
Manual Programme Preset 41
Motionflow 35
MPEG Noise Reduction 35
Music 25, 29
Network 44
connecting 28
Network connection 30
Network Settings 44
Noise Reduction 35
On Timer 33
Optical Out 38
PAP 24
Parental Lock 43
PC Power Management 33
Phase 38
Photo 25, 29
GPS 26
Picture 34
Picture Frame 25
Picture Mode 34
Picture Off ( ) indicator 14
PIN Code 43
PIP 24
Pitch 38
Power (") indicator 14
Power (1) switch 10
Power Saving 33
Presence Sensor 14, 33
Product Information 40
Programme Labels 41
Programme List Display 40
Programme Sorting 41
Quick Start 39
R-Z
Radio Display 43
Reminder 18, 20
Remote control 10
inserting batteries 4
sensor 14
Renderer 30
Renderer Access Control 44
Renderer Function 44
Renderer Set-up 44
Reset
Eco 33
PC settings 38
picture 34
sound 36
SCENE 11
Screen
for inputs other than a PC 37
for PC input 38
Screen Format 16, 37, 38
Server Diagnostics 44
Server Display Settings 31, 44
Set-up 39
Sharpness 35
Skip 42
Sleep Timer 33
Smart 16
Sound 36
Sound Booster 36
Sound Enhancer 36
Sound Mode 36
Speaker 38
Specifications 48
Standby (1) indicator 14
Subtitle Set-up 42
Surround 36
System Update 33
Target Inputs
picture 34
screen 37
sound 36
Technical Set-up 43
Text
Digital 15
Analogue 16
Timer ( ) indicator 14
Treble 36
Troubleshooting 51
TV buttons/indicators 10
USB Auto Start 39
Vertical Shift 37, 38
Vertical Size 37
Video 25, 29
Video Settings 38
Voice Zoom 36
Volume Offset 36
Wide 16
XMB™ (XrossMediaBar) 32
Zoom 16
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