Sony ILCE-5100 Manual

The charge lamp on the product flashes when charging
the battery pack.
Make  sure  that the battery is NP-FW50.
Remove the battery pack and then  reinsert it into the product.
Batteries  which have not been used for more than  a year  may have deteriorated.
This phenomenon occurs  when you charge the battery pack in an extremely hot or cold
location. The optimum temperature for charging the battery pack is between 10 °C and 30
°C (50  °F  and 86 °F).
[253] Troubleshooting
TroubleshootingBattery pack and...

The lens is not attached properly. Attach the lens properly.
The [Self -timer] is activated.
[256] Troubleshooting
TroubleshootingShooting  still  images/movies
Recording takes a long time.
The noise reduction function  is processing an image.  This is not a malfunction.
You are  shooting in RAW mode. Since  RAW data  files are  large,  RAW mode  shooting
may take time.
The  [Auto HDR]  function  is processing an image.
The product is compiling images.
[257] Troubleshooting
TroubleshootingShooting  still...

The flash does not work.
Raise the flash.
You cannot  use a flash in the following situations:
[Anti  Motion  Blur], [Night Scene] or [Hand-held Twilight] in Scene Selection is  selected.
During  Sweep Panorama shooting.
During  movie recording.
[260] TroubleshootingTroubleshootingShooting  still  images/movies
Fuzzy white circular spots appear on images shot using
the flash.
Particles (dust,  pollen,  etc.)  in the air reflected the flash light and appeared on the image.
This is not a malfunction.
[261]...

[263] TroubleshootingTroubleshootingShooting  still  images/movies
The aperture value and/or shutter speed flashes.
The subject is too bright  or too dark  to shoot  using the current aperture value and/or
shutter speed settings. Readjust  the settings.
[264] Troubleshooting
TroubleshootingShooting  still  images/movies
The image colors are not correct.
Adjust  [White Balance] .
[Picture Effect] is set. Set  [Picture Effect] to [Off].
To reset settings  to default, perform  [Setting Reset] .
[265]...

Dots appear and remain on the screen.
This is not a malfunction. These dots are  not recorded.
[268] Troubleshooting
TroubleshootingShooting  still  images/movies
You cannot shoot images continuously.
The memory card  is full. Delete unnecessary images.
The battery level is low. Insert  a charged battery pack.
[269] Troubleshooting
TroubleshootingShooting  still  images/movies
The image is whitish (Flare)./Blurring of light appears on
the image (Ghosting).
When pointing  the lens toward  the strong light...

[271] TroubleshootingTroubleshootingShooting  still  images/movies
The image is blurred.
Make  sure  that [SteadyShot] is set to [On].
The picture  was taken  in a dark  location  without the flash, resulting in camera-shake.  The
use of a tripod  or the flash is recommended. [Hand-held Twilight] and [Anti  Motion  Blur] in
[Scene Selection] are  also effective in reducing blur.
[272] Troubleshooting
TroubleshootingShooting  still  images/movies
The LCD screen darkens after a short period of time...

guaranteed.
The product is in USB mode. Disconnect  the product from the computer.
Use PlayMemories Home to play back on this product images that are  stored on your
computer.
[275] Troubleshooting
TroubleshootingViewing  images
The date and time are not displayed.
The screen  display is set to display images only. Press DISP (Display Setting)  on the
control  wheel to display the information.
[276] Troubleshooting
TroubleshootingViewing  images
The image cannot be deleted.
Cancel the protection.
[277]...

[279] TroubleshootingTroubleshootingWi-Fi
You cannot find the wireless access point to be
connected.
Wireless access points may not be displayed on the product due to signal conditions.
Place  the product closer to the wireless access point.
Wireless access points may not be displayed on the product depending on the access
point settings. Refer  to the instruction manual of the wireless access point.
[280] Troubleshooting
TroubleshootingWi-Fi
[WPS Push] does not work.
[WPS Push] may not work depending on...

[283] TroubleshootingTroubleshootingWi-Fi
[Smart Remote Embedded] or [Send to Smartphone] is
canceled halfway.
When the remaining battery level is low, [Smart  Remote  Embedded] or [Send to
Smartphone] may be canceled  halfway. Charge the battery pack and try again.
[284] Troubleshooting
TroubleshootingWi-Fi
The shooting screen for [Smart Remote Embedded] is
not displayed smoothly./The connection between this
product and the smartphone is disconnected.
Data communication between this product and the...

The computer does not recognize this product.
Set  [USB Connection] to [Mass Storage] .
Use the micro  USB cable (supplied) to connect  the devices.
Disconnect  the USB cable, and connect  it again  firmly.
Disconnect  all  equipment other than  this product, the keyboard and the mouse  from the
USB terminals of your  computer.
Connect this product directly to your  computer without passing  through a USB hub or
other device.
[287] Troubleshooting
TroubleshootingComputers
You cannot import images....