Sony Ericsson P800 User Guide

							Getting started with Internet and Messages161This is the Internet version of the user’s guide. © Print only for private use. Getting started with Internet and MessagesIntroduction Before you can use 
Internet
 and 
Messages
 to access the 
Internet and send or receive messages you will need to make 
some user-specific settings in the 
Control Panel
. 
Service providerYou will need a service provider to connect your P800 to the 
network.The service provider could be:
• An Internet service provider (ISP) which connects you to the 
Internet.
• An access point provided by your network operator.
• A private service provider such as your company or your 
bank. 
You will need to enter specific service provider details into your 
P800 to set up an Internet account. It can hold the details of 
multiple service providers, for example, you may have separate 
Internet and corporate accounts. 
Your network operator or retailer may have pre-installed 
services, check with them.
Connection typeWhen your P800 connects to a service provider, it will use a 
GSM or GPRS network provided by a network operator. Many 
network operators offer both GPRS and GSM services.
The connection type defines which network your account uses 
to connect to the Internet. GPRS Internet accounts use the GPRS 
network, and Dial-Up Internet accounts use the GSM network. 
GPRS
If your network operator supports GPRS, a GPRS Internet 
account allows you to:
• Remain permanently connected to the Internet without being 
charged for connection time. With a GPRS account, you are 
charged for the amount of information you view, download 
or send when your are connected to the Internet. Check your 
operator for details of your subscription.
• Avoid having to reconnect to the Internet if the connection is 
broken.
Dial-Up
For both Dial-Up and High-Speed Dial-Up accounts, you are 
charged for the length of time you are connected. If your 
network operator supports them, you can increase your 
connection speed (at a cost) by setting up a high-speed account. 
						

							162Getting started with Internet and MessagesThis is the Internet version of the user’s guide. © Print only for private use. Automatically set up service 
provider and messagingThe easiest way to set up your P800 is automatically, through 
your service provider.
For 
Messages
 settings your P800 supports automatic setup 
of:
• e-mail accounts
• MMS message (Multimedia Messaging Service) settings.
Check your service providers website for information or contact 
their support desk and ask about automatic remote configuration 
of ISP (Internet Service Provider) settings, e-mail and MMS 
message settings.
If remote configuration is possible, they will send you the auto 
configuration messages required by SMS message.
Settings valid for your network operator and one or more of 
these services may also be available through the phone 
configurator utility at www.SonyEricsson.com
To check that your SMS messaging settings are correct
1. Select 
Control panel > Connections > Messaging accounts > 
SMS.
2. Check the information, for example the address of the service 
center.
Accepting new Internet or Messages 
settingsNew configuration messages will appear in the 
Auto setup 
account
 inbox of 
Messages.
 (Configuration messages for e-
mail accounts will, however, be found in your
 SMS message
 
inbox.)
When an auto setup message appears, select it.
A dialog with a brief text and operator message appears on the 
screen. You can accept the new settings or leave the message in 
the inbox
.
If the name of the new account is the same as that of an existing 
account you can choose to create a new account with the same 
name or replace the existing account.
Note Never accept remote configuration messages if you are 
not expecting them or are unsure where they have come from.Manually set up service 
provider As an alternative to setting up an Internet account automatically, 
you can enter the settings manually from 
Internet accounts
 on the 
Connections
 tab of the 
Control panel. 
						

							Getting started with Internet and Messages163This is the Internet version of the user’s guide. © Print only for private use. First collect all the information you will need. You can obtain 
this information from your ISP (Internet Service Provider), or if 
you are connecting to a corporate network, your information 
services department.
All settings are described in “Internet accounts” on page 145.
To set up a new account follow the steps under “To create a new 
Internet account” on page 146.Manually set up MessagesAs an alternative to setting up 
Messages
 automatically, you can 
enter the settings for the messaging services you want to use 
yourself from 
Messaging
 accounts
 on the 
Connections
 tab of the 
Control panel
. 
First collect all the information you will need. You can obtain 
this information from the following sources:
• If your network operator offers an e-mail service you can get 
the necessary details from them. 
• Your Internet service provider.
• Your information services manager in the case of connecting 
to the corporate network to access your work e-mail account.
• Your network operator in the case of SMS message and Cell 
Broadcast Services.The dialog has four tabs, one for each type of messaging 
service:
e-mail
The provider of your e-mail service, or for a corporate 
account, your information services manager can provide 
you with the necessary details.
All settings are described in “Email tab” on page 152.
To set up a new account follow the steps under “To create a 
new e-mail account” on page 152.
SMS 
message
Short Message Service
The necessary settings are usually provided on your SIM 
card. 
All settings are described in “SMS tab” on page 154.
MMS 
message
Multimedia Messaging Service
Your MMS messaging provider will be able to provide you 
with the necessary information.
Before you set up MMS messaging you need to set up an 
Internet account in 
Control panel > Internet accounts
 and a 
WAP account in 
Control panel > WAP accounts
 
All settings are described in “MMS tab” on page 154.
Area
Cell Broadcast Service: Area and Cell information
Your network operator will be able to inform you if these 
services are available.
All settings are described in “Area tab” on page 156. 
						

							164Getting started with Internet and MessagesThis is the Internet version of the user’s guide. © Print only for private use. Setting up WAP accountsA WAP account (sometimes called a WAP profile) defines a 
service provider and gateway that should be used when making 
a connection to WAP services. You also need a WAP account 
when you use MMS message (Multimedia Messaging Service).
The WAP gateway sits between your P800 and the WAP site 
coding and decoding information. You can set up details of more 
than one gateway if necessary, for example one for your MMS 
messaging, one to access corporate data over WAP, and another 
to access your banks WAP service.
The easiest way to set up a WAP account on your P800 is 
automatically, through your service provider. Check your 
service providers website for information or contact their 
support desk and ask about automatic setup. You can also find 
more information, and settings for many operators on:
http://www.SonyEricsson.com/support
.
Note You access WAP pages through an Internet Service 
Provider (ISP) so, when you create a WAP account, you must 
choose one of your existing Internet accounts or first create a 
new one.
Manually set up a WAP accountAlternatively to setting up a WAP account automatically, you 
can enter the settings manually from 
WAP accounts
 on the 
Connections
 tab of the 
Control panel
.First collect all the information you will need. You can obtain 
this information from the WAP service provider, or if you are 
connecting to a corporate network, your information services 
manager.
All settings are described in “WAP accounts” on page 158.
To set up a new account follow the steps under “To create a new 
WA P  a c c o u n t : ”  on page 158.
Using your P800 as a modemYour P800 contains a complete GSM/GPRS modem, so you can 
use it to connect your PC to the Internet or corporate 
intranet.Your P800 appears to the laptop like a normal modem.
You link the laptop to your P800 using Bluetooth wireless 
technology, infrared, or cable (USB or serial).The connection 
over the air can be by any of the bearers that your P800 
supports: 
•GPRS
• HSCSD (High-speed Circuit Switched Data)
• CSD (Circuit Switched Data). 
A Windows® modem driver file and a PC utility, the 
Dial-Up 
Networking Wizard 
is provided on your 
PC Suite for P800
 CD. The 
wizard will help you configure DUN (Dial-Up Networking) 
entries on your PC for GPRS and HSCSD connections. 
						

							Getting started with Internet and Messages165This is the Internet version of the user’s guide. © Print only for private use. Once paired with a Bluetooth-enabled laptop, your P800 is 
ready to make a connection to the Internet or corporate network. 
Because Bluetooth is wire-free and requires no line-of-sight 
alignment, you can place the laptop in a comfortable position 
and let your P800 remain in your pocket, briefcase, or even be 
placed up to 10 meters away.
If you wish to use an infrared link, the range is typically up to 1 
meter. The two infrared ports must be kept in line of sight, at an 
angle of no more than approximately 30 degrees.The Dial-Up Networking WizardThe wizard simplifies creating GPRS DUN connections by 
setting the proper values in the PC DUN entry and linking the 
entry to one of the GPRS configurations in your P800. You can 
also view and modify the GPRS settings in the P800.
For HSCSD DUN entries, it updates the modem settings such 
that the specified data rate and type of bearer (ISDN / Analogue) 
will be used when you make a DUN connection.
You can view or change the DUN entries created with the 
wizard using the standard Windows® DUN user interface. 
The Dial-Up Networking Wizard software included in the 
PC 
Suite for P800
 must be installed in your PC and your P800 must 
be connected to the PC via cable, infrared or Bluetooth wireless 
technology. See “Connecting to other devices” on page 125Make sure that you have any information concerning, for 
example, phone numbers, names of servers or domains, that the 
server that you want to connect to may require.
To set up a GPRS or HSCSD (High-Speed Circuit Switched 
Data) connection using the Dial-Up Networking Wizard
1. Start the 
Dial-Up Networking Wizard
 from the Sony Ericsson 
folder of the Start menu on your PC.
2. Choose Create a new Dial-Up connection.
3. Follow the instructions in the wizard.
To edit a previously created DUN entry
1. Start the 
Dial-Up Networking Wizard
 from the Sony Ericsson 
folder of the Start menu on your PC.
2. Modify a Dial-Up connection.
3. Select the desired connection from the list.
4. Follow the instructions in the wizard.
To define P800 as a modem To set up a CSD (GSM Data) or HSCSD connection you will 
need to install your P800 as a modem manually.
To set up a Dial-Up entry for CSD or HSCSD
1. On the PC, open the Control Panel.
2. Choose to install a new modem. 
						

							166Getting started with Internet and MessagesThis is the Internet version of the user’s guide. © Print only for private use. 3. Choose your P800 as the modem.
4. Select the port where the P800 is connected.
5. Confirm the selection. A new DUN connection has been 
created.Connecting To connect using a DUN entry created by the wizard
1. If you are connecting by cable, set your P800 to 
Modem
 cable 
connection mode, see “Cable” on page 144.
2. Use any conventional method to make a connection: 
– Click the Desktop short-cut created by the wizard.
– Select the entry from within the system DUN folder.
– Run an application that has built-in support for using 
DUN entries (for example a browser or e-mail client).
GPRS - connection informationIcons on the status bar let you overview the information on data 
connection calls.
A combined signal strength and GPRS signal icon provides 
information on the GPRS service status. The GPRS connection 
status appears above the signal strength icon. There are three 
states for the icon, unavailable , available  and 
attached . The HSCSD/CSD   and GPRS   icons are displayed during 
a data connection. Where GPRS is suspended, for example, the 
GPRS suspended state is indicated by a combined icon  . 
There are three states for the GPRS icon: Active  , active 
transferring data (alternates between   and  ) and 
suspended  . Any data transfer either received or sent 
activates the GPRS active icon for 5 seconds.
Connection informationWhen you select the data connection icon, during an active data 
connection, a menu appears with the choices 
Information
 and 
Disconnect
.
• Select Information
 to view information on the connection. 
• Select 
Disconnect
 to end the connection.
GPRS status informationWhen the signal strength icon is selected, network, GPRS status 
information and, if applicable, GPRS error text appear. GPRS data logA new GPRS data log entry is created when a GPRS account 
establishes a connection for the first time, it does not wait for 
transfer data. If there is an existing data log associated with the 
current GPRS connection, this is updated. 
						

							Getting started with Internet and Messages167This is the Internet version of the user’s guide. © Print only for private use. The GPRS data log shows a list of GPRS Internet accounts. 
Where one account is active or suspended, the relevant status 
icon is displayed to the left of the account.
To view information on an account
• Select an account in the list.
Information on the account is shown. The data log is updated 
dynamically.
Buttons allow you to delete or reset the current data. These 
buttons are disabled during an active or suspended 
connection. 
To delete the log for an account
1. Select an account in the list.
2. Select 
Delete
.
To reset the log of an account
1. Select an account in the list.
2. Select 
Reset
.
To delete or reset the log of several accounts
1. Select the check boxes of the accounts in the list to be deleted 
or reset.
2. Select 
GPRS data log > Reset
 or 
GPRS data log > Delete
.Session data
When the connection is deactivated, for example when the 
current Internet account is disconnected, the total data sent and 
received in the last session is displayed. 
The information is displayed for a couple of seconds. To dismiss 
the information when the flip is closed, press . 
						

							168TroubleshootingThis is the Internet version of the user’s guide. © Print only for private use. 
REFERENCETroubleshootingThis chapter consists of a selection of suggestions for solving 
possible problems with your P800.Start-up problems• Hand-held phone: Recharge or replace the battery.
• Vehicle Handsfree: Check that the P800 is properly inserted 
into the holder and check the fuse in the fuse holder 
(connected to the battery cable).SIM card related problemsInsert cardA SIM card has not been inserted into your P800. See “SIM 
card” on page 12.PIN & unblocking PUK codeContact your network operator if you have forgotten your PIN 
or unblocking PUK code. By default you need your PIN or PUK 
code to unlock your P800.TipStore PIN and unblocking PUK code information in a safe 
place.
Wrong PINThe PIN code has been entered incorrectly. The message is 
followed by the prompt 
Enter PIN
.
Enter the PIN code correctly and press   or  .
Blocked SIM cardIf your PIN is entered incorrectly three times in a row, the SIM 
card will be blocked. You can unblock it by using your PUK.
To unblock the SIM card
1. Press  or press the Jog Dial
2. Enter your personal unblocking key (PUK) and press  . 
Note Your PUK is provided by your network operator when you 
purchase your SIM card.Enter new PIN 
appears on the screen.
3. Enter your PIN code and press  . You can enter either 
your current PIN code or a new one. Repeat new PIN appears 
on the screen. 
						

							Troubleshooting169This is the Internet version of the user’s guide. © Print only for private use. 4. Enter your PIN code again for confirmation and press  .
If you entered both your unblocking key and PIN code correctly, 
the message
 New PIN
 will appear on the screen.
Alternative method for unblocking the SIM card
To unblock the SIM card, enter the following sequence:
 
  
unblock key
 
new PIN repeat new PINBlocked contact card providerThe SIM card is permanently blocked after the Personal 
Unblocking Key (PUK) has been entered incorrectly ten times 
in a row. Contact your network operator.Lock problemsDevice lockPhone locked is displayed followed by the prompt 
Enter lock 
code
.
Your P800 is locked to prevent unauthorized use.
To unlock the P800:
Enter your Device lock code, then press 
 or .
Key symbolThe keypad is locked to prevent unintentional key action. 
• Press 
 followed by  to unlock the keys.
Screen limitationsIn all cases where numbers or characters exceed the available 
screen space, truncation or dots are used to compensate for this.Emergency calls onlyA network is within range but you are not allowed to use this 
network. You can, however, usually make an emergency call 
using the emergency number.Fax callsYour P800 does not support fax transmission. Even if your 
operator subscription supports fax transmission, fax calls will be 
rejected. However they can be forwarded to another number 
such as the office fax number, see “Forward calls” on page 55 
for more information.
Note Make sure potential fax callers do not try to send a fax to 
your P800 as they can experience a number of retries before the 
fax transmission is stopped. 
						

							170TroubleshootingThis is the Internet version of the user’s guide. © Print only for private use. Indicator light Blinks redThis indicates that the battery is running low and soon needs 
recharging or replacing with a spare.
Note With Vehicle Handsfree (VHF) equipment, make sure that 
the following are inserted or connected: your P800 and its 
holder, the fuse in the fuse holder, and/or the external antenna.Does not blinkIf the indicator light at the top of your P800 does not blink and 
no network is displayed there is no network within range. See 
“No network” on page 171.Memory fullWhen your P800 has no more space available to save or store 
information, a message is shown. You must then free up 
memory to ensure proper function of the P800.
Note  Make sure regular backups are made with 
Communications Suite to reduce the risk of lost or corrupted 
information.
Storage managerUse the storage manager to move items from the P800 internal 
memory to a Memory Stick Duo, or remove items from the P800 
memory.
To start the storage manager
• Select 
Applications >  Control panel > Device > Storage 
manager.
A list of all applications and their memory requirements is 
shown.
See“Removing or copying general files” on page 141 and 
“Removing information from applications” on page 140.
Information in applicationsUse the applications to remove unused or old items from the 
P800 internal memory:
• WAP history or bookmarks.
• Messages.
• Contacts.
• Call logs.
• Calendar tasks or appointments.
• Jotter notes.