Sony Dav Is50 Operating Instructions

							Additional Information
101GB
The nameplate is located on the bottom exterior of the 
control unit.
On moving the system
When you carry the system, use the following 
procedure to protect the inner mechanism.
1Press Z to remove a disc.
Make sure that the disc is removed from the 
control unit.
2Press "/1 to turn off the power.
3Remove the AC power cord (mains lead) 
from the wall outlet (mains).
About S-AIR function
• As the S-AIR function transmits sound by radio 
waves, sound may skip when radio waves are 
obstructed. This is a characteristic of radio waves and 
is not malfunction.
• As the S-AIR function transmits sound by radio 
waves, equipment that generates electromagnetic 
energy, such as a microwave oven, may interfere with 
sound transmission.
• As the S-AIR function uses the radio waves that share 
the same frequency as other wireless systems, such as 
wireless LAN or Bluetooth, interference or poor 
transmission may result. In this case, take the 
following steps:
– Do not install the system near other wireless 
systems.
– Do not use the system and the other wireless 
systems at the same time.
• The transmission distance differs depending on the 
usage environment. Find a location where 
transmission between the S-AIR main unit and S-AIR 
sub unit is most effective, and install the S-AIR main 
unit and S-AIR sub unit there.
About the surround amplifier
• The nameplate is located on the side exterior.
On handling discs
• To keep the disc clean, handle the disc by its 
edge. Do not touch the surface.
• Do not stick paper or tape on the disc.
• Do not expose the disc to direct sunlight or 
heat sources such as hot air ducts, or leave it in 
a car parked in direct sunlight as the 
temperature may rise considerably inside the 
car.
• After playing, store the disc in its case.
On cleaning
• Before playing, clean the disc with a cleaning 
cloth.
Wipe the disc from the center out.
• Do not use solvents such as benzine, thinner, 
commercially available cleaners, or anti-static 
spray intended for vinyl LPs.
This system can only play back a standard 
circular disc. Using neither standard nor circular 
discs (e.g., card, heart, or star shape) may cause 
a malfunction.
Do not use a disc that has a commercially 
available accessory attached, such as a label or 
ring.
IMPORTANT NOTICECaution: This system is capable of holding a still 
video image or on-screen display image on your 
television screen indefinitely. If you leave the still 
video image or on-screen display image displayed 
on your TV for an extended period of time you risk 
permanent damage to your television screen. 
Projection televisions are especially susceptible to 
this.Notes about the Discs
 
						

							102GB
If you experience any of the following difficulties while using the system, use this troubleshooting 
guide to help remedy the problem before requesting repairs. Should any problem persist, consult your 
nearest Sony dealer.
Note that if service personnel changes some parts during repair, these parts may be retained.
In the event of a problem with S-AIR function, have a Sony dealer check the entire system together 
(S-AIR main unit (control unit and subwoofer) and S-AIR sub unit).
Power
Troubleshooting
Symptom Remedy
The power is not turned on. • Check that the AC power cord (mains lead) is connected securely.
•Press "/1 after “STANDBY” disappear from the front panel display.
• After connecting the AC power cord (mains lead), wait about 20 seconds 
before turning on the power by pressing "/1.
If “PROTECTOR” and “PUSH 
POWER” appear alternately in the 
front panel display.Press "/1 to turn off the system, and check the following items after 
“STANDBY” disappears.
•Are the 3 and # speaker cords short-circuited?
• Are you using only the specified speakers?
• Is anything blocking the ventilation slots of the system?
Check the above items and fix any problems. After “STANDBY” 
disappears, wait about 20 seconds before turning on the power by pressing 
"/1. If the cause of the problem cannot be found even after checking all the 
above items, consult your nearest Sony dealer.
 
						

							Additional Information
103GB
Picture
Symptom Remedy
There is no picture. • The video connecting cords are not connected securely.
• The video connecting cords are damaged.
• The control unit is not connected to the correct TV input jack (page 26).
• The video input on the TV is not set so that you can view pictures from 
the system.
• Check the output method on your system (page 36).
• You have set progressive format but your TV cannot accept the signal in 
progressive format. In this case, return the setting to interlace format (the 
default setting) (page 37).
• Even if your TV is compatible with progressive format (525p) signals, 
the image may be affected when you set progressive format. In this case, 
return the setting to interlace format (the default setting) (page 37).
• Re-connect the connecting cord securely.
• The control unit is connected to an input device that is not HDCP (high-
bandwidth digital content protection) compliant (“HDMI” on the front 
panel display does not light up).
• If the HDMI OUT jack is used for video output, change the type of video 
signal output from the HDMI OUT jack. It may solve the problem 
(page 36).
Connect the TV and the control unit using a video jack other than the 
HDMI OUT, and switch the TV’s input to the connected video input so 
that you can see the on-screen displays. Change the type of video signal 
output from the HDMI OUT jack, and switch the TV’s input back to 
HDMI. If the picture still does not appear, repeat the steps and try other 
options.
Picture noise appears. • The disc is dirty or flawed.
• If the picture output from your system goes through your VCR to get to 
your TV, the copy-protection signal applied to some DVD programs 
could affect picture quality. If you still experience problems even when 
you connect your control unit directly to your TV, try connecting your 
control unit to your TV’s video input (except for the HDMI jack) 
(page 26).
Even though you set the aspect ratio in 
[TV TYPE] of [VIDEO SETUP], the 
picture does not fill the TV screen.• The aspect ratio on the disc is fixed.
Colour irregularity occurs on the TV 
screen.The subwoofer and the front speakers in this system are magnetically 
shielded to prevent magnetic leakage. However, some leakage may occur, 
as a high-strength magnet is employed. If this happens, check the following 
items:
• If the speakers are used with a CRT-based TV or projector, install the 
speakers at least 0.3 m from the TV set.
• If the colour irregularity persists, turn off the TV set once, then turn it on 
after 15 to 30 minutes.
• If howling occurs, reposition the speakers further away from the TV set.
• Make sure that no magnetic object (magnetic latch on a TV stand, health 
care device, toy, etc.) is placed near the speakers.
continued
 
						

							104GB
Sound
Symptom Remedy
There is no sound. • The speaker cord is not connected securely.
• Press MUTING on the remote if “MUTING” is displayed on the front 
panel display.
• The system is in pause mode or in Slow-motion Play mode. Press H to 
return to normal play mode.
• Fast forward or fast reverse is performed. Press H to return to normal 
play mode.
• Check the speaker settings (page 96). 
• The component connected to the HDMI OUT jack does not conform to 
the audio signal format, in this case set [AUDIO (HDMI)] in [HDMI 
SETUP] to [ON] (page 94).
No sound is output from the HDMI 
OUT jack.• Set [AUDIO (HDMI)] in [HDMI SETUP] to [ON] (page 94).
• The HDMI OUT jack is connected to a DVI (Digital Visual Interface) 
device (DVI (Digital Visual Interface) jacks do not accept audio signals).
• Try the following: 1 Turn the system off and on again. 2 Turn the 
connected component off and on again. 3 Disconnect and then connect 
the HDMI cable again.
The left and right sounds are 
unbalanced or reversed.• Check that the speakers and components are connected correctly and 
securely.
• Perform [AUTO CALIBRATION] (page 88).
Severe hum or noise is heard. • Check that the speakers and components are connected securely.
• Check that the connecting cords are away from a transformer or motor, 
and at least 3 meters away from your TV set or a fluorescent light.
• Move your TV away from the audio components.
• The plugs and jacks are dirty. Wipe them with a cloth slightly moistened 
with alcohol.
• Clean the disc.
The sound loses stereo effect when you 
play a VIDEO CD, a CD, or an MP3 
file.• Set “AUDIO” to “STEREO” by pressing AUDIO (page 50).
• Make sure the control unit is connected properly.
The surround effect is difficult to hear 
when you are playing a Dolby Digital, 
DTS, or MPEG audio.• Check the “DEC. MODE” setting (page 63).
• Check the speaker connections and settings (pages 23, 96).
• Depending on the DVD, the output signal may not be the entire 5.1 
channel. It may be monaural or stereo even if the sound track is recorded 
in Dolby Digital or MPEG audio format.
The sound comes from the center 
speaker only.• Check the speaker connections.
• Depending on the disc, the sound may come from the center speaker 
only.
No sound is heard from the center 
speaker.• Check the speaker connections and settings (pages 23, 96).
• Check the “DEC. MODE” setting (page 63).
• Depending on the source, the effect of the center speaker may be less 
noticeable.
• A 2 channel source is being played.
 
						

							Additional Information
105GB
Operation
No sound or only a very low-level 
sound is heard from the surround 
speakers.• Check the speaker connections and settings (pages 23, 96).
• Check the “DEC. MODE” setting (page 63).
• Depending on the source, the effect of the surround speakers may be less 
noticeable.
• Wireless setting of the speaker is not correct.
• A 2 channel source is being played.
The beginning of the sound is cut off. • Set the Sound mode to other than “AUTO” (page 65).
• Set the decoding mode to other than “A.F.D. MULTI” (page 63).
No sound is heard or sound is cut off. • The S-AIR main unit and/or the surround amplifier is installed in a place 
such as on a metal shelf.
• Wireless LANs, a microwave (oven) and Bluetooth applications, etc. are 
placed near the surround amplifier.
• Move away the other components from the surround amplifier or turn off 
the other components.
Symptom Remedy
Symptom Remedy
Radio stations cannot be tuned in. • Check that the antenna (aerial) is connected securely. Adjust the antenna 
(aerial) or connect an external antenna (aerial) if necessary.
• The signal strength of the stations is too weak (when tuning in with 
automatic tuning). Use direct tuning.
• No stations have been preset or the preset stations have been cleared 
(when tuning by scanning preset stations). Preset the stations (page 67).
• Press DISPLAY so that the frequency appears in the front panel display.
The remote does not function. • There are obstacles between the remote and the control unit.
• The distance between the remote and the control unit is too far.
• The remote is not pointed at the remote sensor on the control unit.
• The batteries in the remote are weak.
A disc does not play. • There is no disc inserted.
• The disc is upside down.
Insert the disc with the playback side facing down.
• The system cannot play CD-ROMs, etc. (page 7).
• The region code on the DVD does not match the system.
• Moisture has condensed inside the control unit and may cause damage to 
the lenses. Remove the disc and leave the control unit turned on for about 
half an hour.
• The disc is not written properly.
• The disc is dirty or flawed.
continued
 
						

							106GB
The MP3 file cannot be played. • The DATA CD is not recorded in an MP3 format that conforms to ISO 
9660 Level 1/Level 2, or Joliet.
• The DATA DVD is not recorded in an MP3 format that conforms to UDF 
(Universal Disk Format).
• The MP3 file does not have the extension “.MP3”.
• The data is not formatted in MP3 even though it has the extension 
“.MP3”.
• The data is not MPEG 1 Audio Layer 3 data.
• The system cannot play audio tracks in MP3PRO format.
• The [MODE (MUSIC, IMAGE)] setting has been set to [IMAGE] 
(page 59).
• If you cannot change the [MODE (MUSIC, IMAGE)] setting, re-load the 
disc or turn the system off, then on.
• The DATA CD/DATA DVD contains a DivX video file.
The JPEG image file cannot be played. • The DATA CD is not recorded in a JPEG format that conforms to ISO 
9660 Level 1/Level 2, or Joliet.
• The DATA DVD is not recorded in a JPEG format that conforms to UDF 
(Universal Disk Format).
• It has an extension other than “.JPEG” or “.JPG”.
• It is larger than 3,072 (width) × 2,048 (height) in normal mode, or more 
than 2,000,000 pixels in Progressive JPEG image file which is mainly 
used on the Internet website.
• It does not fit the TV screen (those images are reduced).
• The [MODE (MUSIC, IMAGE)] setting has been set to [MUSIC] 
(page 59).
• If you cannot change the [MODE (MUSIC, IMAGE)] setting, re-load the 
disc or turn the system off, then on.
• The DATA CD/DATA DVD contains a DivX video file.
The MP3 files and JPEG image files 
start playing simultaneously.• [AUTO] has been selected in [MODE (MUSIC, IMAGE)] (page 59).
The DivX video file cannot be played. • The file is not created in DivX format.
• The file has an extension other than “.AVI” or “.DIVX”.
• The DATA CD/DATA DVD is not created in a DivX format that 
conforms to ISO 9660 Level 1/Level 2 or Joliet/UDF.
• The DivX video file is larger than 720 (width) × 576 (height).
The titles of folder/file/file name are 
not displayed correctly.• The system can only display numbers and letters of the alphabets. Other 
characters are displayed as [*].
A disc does not start playing from the 
beginning.• Program Play, Shuffle Play, or Repeat Play has been selected.
Press CLEAR to cancel these functions before playing a disc.
• Resume Play has been selected.
During stop, press x on the control unit or the remote and then start 
playback (page 45).
• The title, DVD or PBC menu automatically appears on the TV screen.
The system starts playing the disc 
automatically.• The DVD features an auto playback function.
Playback stops automatically. • Some discs may contain an auto pause signal. While playing such a disc, 
the system stops playback at the auto pause signal.
You cannot perform some functions 
such as Stop, Search, Slow-motion 
Play, or Repeat Play.• Depending on the disc, you may not be able to perform some of the 
operations stated. Refer to the operating instructions supplied with the 
disc.
Symptom Remedy
 
						

							Additional Information
107GB
Messages do not appear on the TV 
screen in the language you want.• In the Setup Display, select the desired language for the on-screen 
display in [OSD] under [LANGUAGE SETUP] (page 91).
The language for the sound track 
cannot be changed.• Multilingual tracks are not recorded on the DVD being played.
• The DVD prohibits changing the language for the sound track.
The subtitle language cannot be 
changed.• Multilingual subtitles are not recorded on the DVD being played.
• The DVD prohibits changing the subtitles.
The subtitles cannot be turned off.• The DVD prohibits turning off subtitles.
The angles cannot be changed. • Multi-angles are not recorded on the DVD being played (page 54).
• The DVD prohibits changing the angles.
A disc cannot be ejected and 
“LOCKED” appears in the front panel 
display.• Contact your Sony dealer or local authorized Sony service facility.
[Data error] appears on the TV screen 
when playing a DATA CD or DATA 
DVD.• The MP3 file/JPEG image file/DivX video file you want to play is 
broken.
• Data is not MPEG 1 Audio Layer 3 data.
• The JPEG image file format does not conform to DCF.
• The JPEG image file has the extension “.JPG” or “.JPEG”, but is not in 
JPEG format.
• The file you want to play has the extension “.AVI” or “.DIVX” but is not 
in DivX format, or is in DivX format but does not conform to a DivX 
Certified profiles.
The  system  does  not  work  normally. • Disconnect the AC power cord (mains lead) from the wall outlet (mains), 
then reconnect after several minutes.
“DEMO PLAY” appears in the front 
panel display.• Contact your Sony dealer or local authorized Sony service facility.
The Control for HDMI function does 
not work.• When “HDMI” does not light up in the front panel display, check the 
HDMI connection (page 27).
• Set the [CONTROL FOR HDMI] setting in [HDMI SETUP] to [ON] 
(pages 71, 93).
• Make sure that the connected component is compatible with the Control 
for HDMI function.
• Check that the AC power cord (mains lead) of the connected component 
is connected securely.
• Check the connected component’s setting for the Control for HDMI 
function. Refer to the operating instructions supplied with the 
component.
• If you change the HDMI connection, connect and disconnect the AC 
power cord (mains lead), or have a power failure, set the [CONTROL 
FOR HDMI] setting in [HDMI SETUP] to [OFF], then set the 
[CONTROL FOR HDMI] setting in [HDMI SETUP] to [ON] (page 93).
• For details, see “Using the Control for HDMI Function for “BRAVIA” 
Sync” (page 70).
No sound is output from the system 
and TV while using the System Audio 
Control function.• Set the [AUDIO (HDMI)] setting in [HDMI SETUP] to [ON] (page 94).
• Make sure that the connected TV is compatible with the System Audio 
Control function.
• For details, see “Using the Control for HDMI Function for “BRAVIA” 
Sync” (page 70).
• Check the connections.
Symptom Remedy
continued
 
						

							108GB
The S-AIR function
Symptom Remedy
S-AIR connection is not 
established (sound transmission 
is not established), e.g., the 
indicator of the S-AIR sub unit 
does the following:
• Turns off.
•Flashes.
• Turns red.• If you use another S-AIR main unit, place it more than 8 m away from this 
S-AIR main unit.
• Confirm the ID of the S-AIR main unit and S-AIR sub unit (page 75).
• You performed pairing the S-AIR main unit and another S-AIR sub unit. 
Perform pairing of the desired S-AIR sub unit (page 77).
• The S-AIR main unit is paired to another S-AIR sub unit. Cancel pairing.
• Install the S-AIR main unit and S-AIR sub unit away from other wireless 
products.
• Stop using another wireless product.
• The S-AIR sub unit is turned off. Make sure the AC power cord (mains lead) 
is connected and turn on the S-AIR sub unit.
No sound is heard from the 
S-AIR sub unit.• If you use another S-AIR main unit, place it more than 8 m away from this 
S-AIR main unit.
• Confirm the ID of the S-AIR main unit and S-AIR sub unit (page 75).
• Confirm the pairing setting (page 77).
• Install the S-AIR main unit and S-AIR sub unit closer together.
• Avoid use of equipment that generates electromagnetic energy, such as a 
microwave oven.
• Install the S-AIR main unit and S-AIR sub unit away from other wireless 
products.
• Stop using another wireless product.
• Change the “RF CHANGE” setting (page 79).
• Change the ID settings of the S-AIR main unit and S-AIR sub unit.
• Turn off the system and S-AIR sub unit, then turn on them.
There is noise or the sound skips. • If you use another S-AIR main unit, place it more than 8 m away from this 
S-AIR main unit.
• Install the S-AIR main unit and S-AIR sub unit closer together.
• Avoid use of equipment that generates electromagnetic energy, such as a 
microwave oven.
• Install the S-AIR main unit and S-AIR sub unit away from other wireless 
products.
• Stop using another wireless product.
• Change the “RF CHANGE” setting (page 79).
• Change the ID settings of the S-AIR main unit and S-AIR sub unit.
 
						

							Additional Information
109GB
Surround amplifier operation
If no sound is output from the surround speakers, check the status of the POWER / ON LINE indicator 
on the surround amplifier. For details of the POWER / ON LINE indicator, see “Step 3: Setting up the 
Wireless System” (page 32).
Symptom Remedy
The power is not turned on. • Check that the AC power cord (mains lead) is connected securely.
The POWER / ON LINE 
indicator does not turn on.Turn off the surround amplifier and remove the AC power cord (mains lead) of 
the surround amplifier, then check the following items.
• Are the + and – speaker cords short-circuited?
• Is anything blocking the ventilation holes of the surround amplifier?
• After checking the above items and fixing any problems, connect the AC power 
cord (mains lead) of the surround amplifier and turn on the surround amplifier. 
If the cause of the problem cannot be found even after checking all the above 
items, consult your nearest Sony dealer.
There is no sound.
Check the status of the 
POWER / ON LINE indicator 
on the surround amplifier.• turns green
– The speaker cord is not connected securely.
– Check the speaker connections and settings.
– The volume of the system is set to minimum.
– The S-AIR main unit is in mute status.
– Depending on the source or the settings of the unit, the effect of the speakers 
may be less noticeable.
– Headphones are connected.
•flashes green
– The S-AIR main unit is not turned on.
– You performed pairing the S-AIR main unit and another S-AIR sub unit.
– The surround amplifier is paired to another S-AIR main unit.
– Confirm the IDs of the S-AIR main unit and surround amplifier (page 75).
– Pairing operation is not completed.
– Sound transmission is poor. 
Move the surround amplifier so that the POWER / ON LINE indicator turns 
green.
– Install the subwoofer and surround amplifier apart from another wireless 
product.
– Stop using another wireless product.
– The wireless transceiver(s) is/are not inserted correctly.
• turns red
– Change the SURROUND SELECTOR switch (SURROUND or 
SURROUND BACK) of the surround amplifier to match the S-AIR main 
unit.
“HP NO LINK” and “VOLUME 
MIN” appear alternately in the 
front panel display, and the 
volume of the unit becomes 
minimum.• Volume becomes the minimum when you turn off the surround amplifier with 
headphones connected before you turn off the system or if radio reception is 
poor. In these cases, check radio reception, and set the volume again.
 
						

							110GB
When the self-diagnosis function is activated to 
prevent the system from malfunctioning, a 5-
character service number (e.g., C 13 50) with a 
combination of a letter and 4 digits appears on 
the TV screen or front panel display. In this case, 
check the following table.
When displaying the version 
number on the TV screen
When you turn on the system, the version 
number [VER.X.XX] (X is a number) may 
appear on the TV screen. Although this is not a 
malfunction and for Sony service use only, 
normal system operation will not be possible. 
Turn off the system, and then turn on the system 
again to operate.
Self-diagnosis Function 
(When letters/numbers appear in the 
display)
First 3 
characters of 
the service 
numberCause and/or corrective action
C 13 • The disc is dirty.
,Clean the disc with a soft cloth 
(page 101).
• The disc is a format that the 
system cannot play.
C 31 The disc is not inserted correctly.
,Restart the system, then 
re-insert the disc correctly.
E XX
(xx is a number)To prevent a malfunction, the 
system has performed the self-
diagnosis function.
,Contact your nearest Sony 
dealer or local authorized Sony 
service facility and give the 
5-character service number.
Example: E 61 10
C:13:50
VER.X.XX