Siemens Hicom 300 Optiset E Basic User Guide

11
Call Pickup
The call pick up feature allows you to answer any ringing extension in your
pickup group from your telephone.
Activate Call Pickup
An extension within your pickup group is ringing
-Call Pickup LED flashes
- a ping ring will also alert you to an incoming call
- lift handset, listen for internal dial tone
- press Call Pickup key
- you have now answered the call 

12
Transfer a Second Caller
Answer 2nd Call
If you are busy on a call when the Call Pickup LED flashes and you wish to
answer the waiting call.
- ask existing caller to hold
- press Call Pickup key
- 1st call is placed on hold
- 2nd call is now on line
Transfer 2nd Call
- press Transfer key, listen for internal dial tone
- dial required extension number
- replace handset
- 1st call will ring you back
Return to Call
If you receive no reply or busy tone  you can return to the second caller.
- press Release...

13
Call Park
Calls may be parked on your optiset E basic for retrieval from your telephone,
or any other digital telephone in your Call Pickup group which is equipped with
a Park key.
V VV V
VOnly 1 call per pickup group may be parked at a time.
Park a Call
- press Park key
-Park LED flashes
- replace handset
-Park LED remains flashing
Retrieve a Parked Call
-Park LED is flashing
- lift handset, listen for internal dial tone
- press Park key
-Park LED is off
- call is now on the line 

14
Call Back
Call Back requests can be left on extensions which have been rung and not
answered or are busy.
Activate Call Back - Busy
- called extension is busy
- dial 
* ** *
* 22
- confirmation tone is heard
- replace handset
The system will automatically call you back when both your extension and the
called extension are free.
- lift handset
- ring tone is heard as the required extension is rung
Should you fail to answer a  Call Back  that you have activated, the system will
automatically cancel the...

15
Call Back - Cont’d
Cancel Call Back (Before Ring Back)
- lift handset
- dial # 22
- confirmation tone is heard
- replace handset 

16
External Line Reservation
Should you dial 0 for a line and receive busy tone, i.e. all lines are busy, you
may reserve the first line to become free for your use.
Activate External Line Reservation
You have dialled 0 for an external line and receive a busy tone, do not replace
your handset.
- dial 
* ** *
* 22
- listen for confirmation tone
- replace handset
When an external line becomes free your extension will ring.
- lift handset
- internal dial tone is heard
- Dial 0 for the line and required...

17
Fixed Call Forwarding
Your line can be forwarded to a fixed destination for answering.
This can be to either a Digital, analogue extension or external number.
Programme or Change Fixed Call Forwarding
- press Programme key
- press Call Forward key twice or dial 
* ** *
* 11
- dial required extension number or 0 and external number
- press Programme key
-Call Forward LED is on (if equipped)
The Fixed Call Forward destination has now been permanently programmed.
Calls will now go to the Fixed Call...

18
Variable Call Forwarding
This is a temporary Call Forwarding feature which allows you to divert all your
calls to a destination of your choice and will override your Fixed Call
Forwarding destination.
Programme Variable Call Forwarding
- press Programme key
- press Call Forward key once only or dial 
* ** *
* 10
- dial required extension number or 0 and external number
- press Programme key
-Call Forward LED is on (if equipped)
When you lift your handset, special dial tone will also be heard to remind...

19
Electronic Telephone  Lock
This feature allows you to lock your extension, by dialling your PIN , which
prevents unauthorised use of your extension. The PIN assigned to your
extension will be provided by your System Administrator.
Lock your Extension
- dial 
* ** *
* 21 and your PIN
Your extension will now be restricted to local or internal calls only
Special dial tone will be heard to remind you that the feature is activated.
Unlock your Extension
- dial # 21 and your PIN
V VV V
VYou will still be...

20
Mobile Class of Service
This feature allows you to activate your own Class of Service (barring level) on
any extension.
Activate Mobile Class of Service
- dial 
* ** *
* 25 and your PIN
Calls will now register against your name on the Telephone Management
System.
Cancel Mobile Class of Service
- dial # 25
V VV V
VShould you forget to cancel your PIN at the remote extension,
contact the extension and ask them to dial # 25. The PIN will however
be automatically cancelled if the extension is not used for...