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Siemens Hicom 300 Optiset E Basic/advance/advance Plus/memory User Guide

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Hicom 300
optiset E standard
optiset E advance / advance plus
optiset E memory
s 

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2 

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3
User Guide
Introduction .............................................................................................. 5
Executive / Secretary Features .............................................................. 7
Dial Executive / Dial Secretary ................................................................. 7
Answering Calls for Executive/s ............................................................... 8
Ring Transfer...

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4 Call Diversion Features ........................................................................ 26
Fixed Call Forwarding ............................................................................. 26
Variable Call Forwarding ......................................................................... 28
PIN Features .......................................................................................... 29
Electronic Telephone Lock...

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5
Introduction
This guide is designed to assist extension users on a Siemens Hicom 300
Communication System to use all authorised features.
Your extension may not be authorised 
* ** *
* to use all features. The Siemens
representative can confirm features that are available to you.
* ** *
*
 -authorised features are those features that your company has designated
for your use and may vary from extension to extension.
Your extension may also be subject to trunk barring thus restricting where you
may...

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Introduction -Cont’d
The telephones are easily recognised by three dialogue keys namely:
4Yes Key
Forward Scroll Key
Backward Scroll Key
The Siemens optiset E Digital Feature telephones operate via a Menu-
controlled User Guidance Display System.
The display will automatically offer you a choice of the available options most
suited to the task you are about to carry out.
Glossary
LED-Light Emitting Diode
Toggle-Alternating between calls
DDS-Direct Destination Select (External number)
DSS-Direct Station...

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7
Dial Executive / Dial Secretary
The Dial Exec / Dial Sec keys have multiple functions
These keys provide direct access to the executive or secretary without using
the  Transfer  option.
The LED indicates when the executive or secretary is busy on a call.
Transfer a Call to the Executive or Secretary.
-press  Dial Executive / Dial Secretary  key
-announce call
-replace handset
Dial Executive or Secretary
-press  Dial Executive / Dial Secretary  key
Executive / Secretary Features 

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8
Answering Calls for Executive/s
When the secretary is FREE, calls for the executive/s will ring on the
secretary’s extension.
Answer Call for Executive/s when FREE
SOURCE OF CALL
FOR EXEC 1/2/3/4
-lift handset or press  Speaker  key
Transfer the call
-press  Dial Executive  key
-announce the call
-replace handset or press  Speaker  key
When the secretary is BUSY, calls for her executive/s will flash on Pickup
Executive key/s and a ping ring will warn her of holding call/s.
Answer Call for Executive...

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9
Ring Transfer
Calls for the executive can be forced from the secretary to the executive for
answering.
This feature can be activated from either extension.
Activate Ring Transfer
-press  Ring Transfer  key
- Ring Transfer  LED is on
CALL TRANSFER TO EXEC
ACTIVATED
Incoming calls for the executive which normally ring on the secretary’s
extension will now be diverted to the executive’s extension.
Cancel Ring Transfer
-press  Ring Transfer  key
- Ring Transfer  LED goes off
CALL TRANSFER TO EXEC
deactivated 

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10
Representative Secretary
When a secretary is temporarily absent another digital telephone may be
nominated to receive the calls for the executive/s.
Calls for the secretary will not be forwarded.
Programme Representative Secretary
-press  Service Menu  key
-press  Representative Secretary  key
-dial nominated person’s extension number
-press  
4 44 4
4  key  to confirm  SAVE?
  option
- Representative Secretary  LED is on
Deactivate Representative Secretary
-press  Representative Secretary  key
-...
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