Sharp MX M550U User Manual

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This chapter explains how to install the PPD file to enable printing from a Macintosh and how to configure the printer 
driver settings.
☞MAC OS X: this page 
(v10.1.5, v10.2.8, v10.3.9, v10.4 - v10.4.8)
☞MAC OS 9.0 - 9.2.2: page 34
MAC OS X
1Insert the Software CD-ROM into your 
computers CD-ROM drive.
Insert the Software CD-ROM that shows Disc 2 on the 
front of the CD-ROM.
2Double-click the [CD-ROM] icon ( ) on 
the desktop.
3Double-click the [MacOSX] folder.
Before installing the software, be sure to read ReadMe 
First. ReadMe First is in the [US-English] folder 
([English] folder in areas other than the U.S.) in the 
[Readme] folder.
4Double-click the folder corresponding 
to the versions of the operating system.
5Double-click the [MX-B01] icon ( ).
6Click the [Continue] button.
3
SETUP IN A MACINTOSH 
ENVIRONMENT
 To use the machine as a printer in a Macintosh environment, the PS3 expansion kit is necessary. In addition, the 
machine must be connected to a network. On the MX-M550U/M620U/M700U, the network expansion kit is 
required. A USB connection cannot be used.
 The PC-Fax driver cannot be used in a Macintosh environment.
The explanations of screens and procedures are primarily for Mac OS X v10.4. The screens may vary in other versions of the 
operating system.
v10.2.8
v10.4 - 
10.4.8 v10.3.9 v10.1.5
 If the Authorization window appears in Mac OS X 
v10.1.5, click the lock icon ( ), enter the 
password, and click the [OK] button.
 If the Authenticate window appears in Mac OS X 
v10.2.8, enter the password and click the [OK] 
button.
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MAC OS X
7The License Agreement window will 
appear. Make sure that you understand 
the contents of the license agreement 
and then click the [Continue] button.
A message will appear asking you if you agree to the 
terms of the license. Click the [Agree] button.
8Select the hard drive where the PPD file 
will be installed and click the [Continue] 
button.
Be sure to select the hard drive on which your operating 
system is installed.
9Click the [Install] button.
Installation begins.
10When the message The software was 
successfully installed appears in the 
installation window, click the [Close] 
button.
This completes the installation of the software. Next, 
configure the printer driver settings.
11Select [Utilities] from the [Go] menu.
If you are using Mac OS X v10.1.5 or v10.2.8, select 
[Applications] from the [Go] menu.
12Double-click the [Printer Setup Utility] 
icon ( ).
If you are using Mac OS X v10.1.5 or v10.2.8, 
double-click the [Utilities] folder and then double-click the 
[Print Center] icon.
13Click [Add].
If you are using Mac OS X v10.1.5, click the [Add Printer] 
button.
If the license appears in the different language, 
change the language in the language menu.
If the Authenticate window appears, enter the 
password and click the [OK] button.
If this is the first time you are installing a printer driver 
on your computer, a confirmation message will 
appear. Click the [Add] button.
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MAC OS X
+
14Configure the printer driver.
 The procedure for configuring the printer driver varies depending on the operating system version. The procedure for versions 
10.4 - 10.4.8 and the procedure for other versions are explained separately below.
 The machine can print using the IPP function. If you wish to use the IPP function, see Printing using the IPP function (page 
33) to configure the printer driver settings.
(1) Click the [Default Browser] icon.
If multiple AppleTalk zones are displayed, select the 
zone that includes the printer from the menu.
(2) Click the machines model name.
 The machines model name usually appears as 
[SCxxxxxx]. (xxxxxx is a sequence of 
characters that varies depending on your model.)
 The PPD file of the machine is automatically 
selected.
(3) Make sure that the PPD file of your 
model is selected.
(4) Click the [Add] button.
The PPD file of the machine is automatically 
selected and the peripheral devices installed on the 
machine are detected and automatically configured.
(1) Select [AppleTalk].
If multiple AppleTalk zones are displayed, select the 
zone that includes the printer from the menu.
(2) Click the machines model name.
The machines model name usually appears as 
[SCxxxxxx]. (xxxxxx is a sequence of characters 
that varies depending on your model.)
(3) Select the PPD file of the machine.
 If you are using Mac OS X v10.1.5, select [Other]. 
The PPD file selection window will appear. Click 
[Startup disk name] - [Library] - [Printers] - [PPDs] 
- [Contents] - [Resources] - [en.lproj] - PPD file 
for your model, and then click the [Choose] 
button.
 If you are using Mac OS X v10.2.8, select [Sharp] 
and click the PPD file of your model.
 If you are using Mac OS X v10.3.9, select [Auto 
Select].
(4) Click the [Add] button.
If you are using Mac OS X v10.3.9, the PPD file of 
the machine is automatically selected and the 
peripheral devices installed on the machine are 
detected and automatically configured.
If you are using Mac OS X v10.1.5, this completes the configuration of the printer driver. If you are using a 
version other than Mac OS X v10.1.5, go to the next step.
v10.4 - 10.4.8
(1)
(2)
(4)
(3)
v10.1.5, v10.2.8, v10.3.9
(1)
(2)
(4)
(3)
The PPD file is installed in the following folders on the startup disk.
[Library] - [Printers] - [PPDs] - [Contents] - [Resources] - [en.lproj]
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MAC OS X
15Display printer information.
(1) Click the machines name.
(2) Click [Show Info].
If you are using Mac OS X v10.2.8, select [Show 
Info] from the [Printers] menu.
16Select the machine configuration.
If you selected [Auto Select] in (3) of step 14, the 
machine configuration is detected and automatically 
configured. Check the configured settings to make sure 
they are correct.
(1) Select [Installable Options].
(2) Select the options that are installed on 
the machine.
(3) Click the [Apply Changes] button.
(4) Click to close the window.
This completes the configuration of the printer 
driver.
You can check the options that are installed on the 
machine by printing out the All custom setting list in 
the system settings. Follow these steps to print out the 
All custom setting list: Press the [SYSTEM 
SETTINGS] key, touch the [LIST PRINT] key, and 
then touch the [ALL CUSTOM SETTING LIST] key. 
(1)
(2)
(1)
(3)
(2)
(4)
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MAC OS X
XPrinting using the IPP function
The machine can print using the IPP function. When the machine is in a remote location, this function can be used in 
place of the fax function to print a higher quality image than a fax. If you wish to use the IPP function, follow these steps 
to select the PPD file when configuring the printer driver (step 14 on page 31).
(1) Click the [IP Printer] icon.
(2) Select [Internet Printing Protocol] in 
Protocol. Enter the address of the 
machine (IP address or domain name) 
and the Queue Name.
Enter ipp in Queue Name.
(3) Select [Sharp] in Print Using and 
click the PPD file of your model.
(4)  Click the [Add] button.
☞CHECKING THE IP ADDRESS OF THE 
MACHINE (page 7)
(1)  Select [IP Printing].
If you are using Mac OS X v10.1.5, select [LPR 
Printers using IP].
(2) Select [Internet Printing Protocol] in 
Printer Type. Enter the address of the 
machine (IP address or domain name) 
and the Queue Name.
 If you are using Mac OS X v10.1.5, enter the 
address of the machine (IP address or domain 
name) in LPR Printers Address.
 If you are using Mac OS X v10.2.8, enter the 
address of the machine (IP address or domain 
name) in Printers Address.
 Enter ipp in Queue Name.
(3) Select [Sharp] in Printer Model and 
click the PPD file of your model.
If you are using Mac OS X v10.1.5, select [Other]. 
The PPD file selection window will appear. Click 
[Startup disk name] - [Library] - [Printers] - [PPDs] - 
[Contents] - [Resources] - [en.lproj] - PPD file for 
your model, and then click the [Choose] button.
(4)  Click the [Add] button.
☞CHECKING THE IP ADDRESS OF THE 
MACHINE (page 7)
v10.4 - 10.4.8
(1)
(2)
(4)
(3)
v10.1.5, v10.2.8, v10.3.9
(1)
(2)
(4)
(3)
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MAC OS 9.0 - 9.2.2
1Insert the Software CD-ROM into your 
computers CD-ROM drive.
Insert the Software CD-ROM that shows Disc 2 on the 
front of the CD-ROM.
2Double-click the [CD-ROM] icon ( ) on 
the desktop.
3Double-click the [MacOS] folder.
Before installing the software, be sure to read ReadMe 
First. ReadMe First is in the [US-English] folder 
([English] folder in areas other than the U.S.) in the 
[Readme] folder.
4Double-click the [Installer] icon ( ).
5Click the [Install] button.
6The License Agreement window will 
appear. Make sure that you understand 
the contents of the license agreement 
and then click the [Yes] button.
7Read the message in the window that 
appears and click the [Continue] 
button.
Installation of the PPD file begins.
After the installation, a message prompting you to restart 
your computer will appear. Click the [OK] button and 
restart your computer.
This completes the installation of the software. Next, 
configure the printer driver settings.
8Select [Chooser] from the Apple Menu.
9Create a printer.
(1) Click the [LaserWriter 8] icon.
If multiple AppleTalk zones are displayed, select the 
zone that includes the printer.
(2) Click the machines model name.
The machines model name usually appears as 
[SCxxxxxx]. (xxxxxx is a sequence of characters 
that varies depending on your model.)
(3) Click the [Create] button.
If you are using Mac OS 9.0 to 9.2.2, make sure that LaserWriter 8 has been installed and that the LaserWriter 8 
checkbox is selected   in Extensions Manager in Control Panels. If not, install it from the system CD-ROM supplied with 
your Macintosh computer.
(2)
(3)
(1)
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MAC OS 9.0 - 9.2.2
10Select the PPD file.
(1) Click the PPD file for your model.
(2) Click the [Select] button.
11Make sure that the machine is selected 
in the Select a PostScript Printer list 
and then click the [Setup] button.
12Click the [Configure] button.
13Select the machine configuration.
(1) Select the options that are installed on 
the machine.
(2) Click the [OK] button.
14Click the [OK] button in the window of 
step 12 to close the window.
15Click the close box ( ) to close the 
Chooser.
This completes the configuration of the printer 
driver.
Installing the screen fonts
The screen fonts for Mac OS 9.0 - 9.2.2 are contained in 
the [Font] folder of the PRINTER UTILITIES CD-ROM 
that accompanies the PS3 expansion kit. Copy the fonts 
that you wish to install to the [System Folder] of the 
startup disk.
 If the above dialog box does not appear and you 
return to the Chooser dialog box, follow these 
steps to select the PPD file manually.
(1) Make sure that the machine is selected in the 
Select a PostScript Printer list, and then click 
the [Setup] button followed by the [Select PPD] 
button.
(2) Select the PPD file for your model and click the 
[Open] button.
(3) Click the [OK] button.
 The PPD file is installed in the [Printer Descriptions] 
folder in the [Extensions] folder.
To automatically configure the settings based on the 
installed machine options that are detected, click the 
[Auto Setup] button.
(1)
(2)
You can check the options that are installed on the 
machine by printing out the All custom setting list in 
the system settings. Follow these steps to print out the 
All custom setting list: Press the [SYSTEM 
SETTINGS] key, touch the [LIST PRINT] key, and 
then touch the [ALL CUSTOM SETTING LIST] key.
If you experience problems that may be due to the 
installed screen fonts, immediately delete the installed 
fonts from the system.
(1)
(2)
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This chapter provides solutions to problems that are frequently encountered when installing the software, and explains 
how to remove the software and change the printer driver port.
IF THE SOFTWARE CANNOT BE INSTALLED
4
TROUBLESHOOTING AND 
USEFUL INFORMATION
ProblemPoint to checkSolution
The software cannot 
be installed.Is there sufficient free space on your 
hard drive?Delete any unneeded files and applications to increase 
free space on your hard drive.
Are you using an operating system that 
is not supported?Make sure that the software can run on your operating 
system.
For detailed information on installation requirements for 
each software program in Windows, click the [Display 
Readme] button in the installer.
In a Macintosh environment, this can be checked in 
ReadMe First in the [US-English] folder ([English] 
folder in areas other than the U.S.) in the [Readme] 
folder of the Software CD-ROM.
The machine is not 
detected (when 
connected to a 
network).Is the IP address of the machine 
configured?If the IP address of the machine is not configured, the 
machine will not be detected. Make sure that the IP 
address is configured correctly in Network settings in 
the machines administrator settings.
Is your computer connected to the same 
network as the machine?Windows:
If the machine and your computer are not connected 
to the same local area network, the machine will not 
be detected. If the two are connected to different 
sub-networks, click the [Specify condition] button and 
enter the machines name (host name) or IP address 
to search for the machine.
Macintosh:
If multiple AppleTalk zones exist, select the zone to 
which the machine is connected from the menu.
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IF THE SOFTWARE CANNOT BE INSTALLED
The machine is not 
detected (when 
connected to a 
network).Is the machine power on? If the machine is powered off, it will not be detected. 
Switch on the main power switch and power switch in 
that order. (In Windows, search again after powering on 
the machine.)
Is your computer connected correctly to 
the machine?Make sure that the cable is connected securely to the 
LAN connectors on your computer and the machine.
Check the connections at the hub as well.
☞CONNECTING THE MACHINE TO A NETWORK  
(page 7)
The plug and play 
screen does not 
appear (USB 
connection in 
Windows).Is the machine power on? When a USB cable is connected, make sure the power 
of the machine is ON and then connect a USB cable to 
the machine. When the machine is not powered on, 
switch on the main power switch and power switch in 
that order.
Can your computer use a USB 
connection?Check your computer whether or not a USB interface 
can be used on the Device Manager in your computer. 
(For information on Device Manager, see Help in 
Windows.)
If USB can be used, your controller chipset type and 
root hub will appear in Universal Serial Bus controllers 
in Device Manager. (The items that appear will vary 
depending on your computer.)
If these two items appear, USB should be useable. If a 
yellow exclamation point appears next to Universal 
Serial Bus controllers or the two items do not appear, 
refer to your computer manual or check with the 
manufacturer of your computer to enable USB and then 
reinstall the printer driver.
The printer driver is 
not installed correctly 
by plug and play (USB 
connection in 
Windows).Did you connect the machine to your 
computer before installing the printer 
driver?In Windows 2000/XP/Server 2003, if the machine was 
connected to your computer with a USB cable before 
the printer driver was installed from the installer, check if 
information on the unsuccessful installation remains in 
Device Manager. (For information on Device 
Manager, see Help in Windows.)
If the model name of the machine appears in Other 
devices in Device Manager, delete it, restart your 
computer, and install the printer driver again.
ProblemPoint to checkSolution
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THE PRINTER DRIVER CANNOT BE INSTALLED 
(WINDOWS 2000/XP/SERVER 2003)
If the printer driver cannot be installed on Windows 2000/XP/Server 2003, follow the steps below to check your 
computer settings.
1Click the [start] button and then click 
[Control Panel].
In Windows 2000, click the [Start] button, point to 
[Settings], and click [Control Panel].
2Click [Performance and Maintenance] 
and then [System].
In Windows 2000, double-click the [System] icon.
3Click the [Hardware] tab and then the 
[Driver Signing] button.
4Check the settings in What action do 
you want Windows to take? (File 
signature verification in Windows 2000).
If [Block] is selected, the printer driver cannot be installed. 
Select [Warn] and install the printer driver again.
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