Sharp MX M550U User Manual

							SOFTWARE
SETUP GUIDE
DIGITAL MULTIFUNCTIONAL 
SYSTEM
 BEFORE INSTALLING  
 THE SOFTWARE
 SETUP IN A WINDOWS 
 ENVIRONMENT
 SETUP IN A MACINTOSH 
 ENVIRONMENT
 
TROUBLESHOOTING AND 
 USEFUL INFORMATION
 
2
 
8
29
36
Page
Downloaded From ManualsPrinter.com Manuals 
						

							Thank you for purchasing this product. This manual mainly explains how to install and configure the software that allows 
the machine to be used as a printer for a computer.
This manual also explains how to install the printer drivers and software that are used when the expansion kits are 
installed.
Please note
• The explanations in this manual assume that you have a working knowledge of your Windows or Macintosh computer.
 For information on your operating system, please refer to your operating system manual or the online Help function.
 The explanations of screens and procedures in this manual are primarily for Windows
® XP in Windows® environments, and 
Mac OS X v10.4 in Macintosh environments. The screens may vary depending on the version of the operating system.
 Wherever MX-xxxx appears in this manual, please substitute your model name for xxxx.
 This manual contains references to the fax function. However, please note that the fax function is not available in some 
countries and regions.
Warning
 Reproduction, adaptation or translation of the contents of the manual without prior written permission is prohibited, except as 
allowed under copyright laws.
 All information in this manual is subject to change without notice.
Illustrations and the operation panel and touch panel shown in this manual
The peripheral devices are generally optional, however, some models include certain peripheral devices as standard equipment.
The explanations in this manual assume that a saddle stitch finisher, punch module, and inserter are installed on the machine.
For some functions and procedures, the explanations assume that devices other than the above are installed.
SOFTWARE LICENSE
The SOFTWARE LICENSE will appear when you install the software from the CD-ROM. By using all or any portion of the 
software on the CD-ROM or in the machine, you are agreeing to be bound by the terms of the SOFTWARE LICENSE.
The display screens, messages, and key names shown in the manual may differ from those on the actual machine 
due to product improvements and modifications.
The explanations in this manual are based on American English and the North American version of the software. 
Software for other countries and regions may vary slightly from the North American version.
Downloaded From ManualsPrinter.com Manuals 
						

							1
TABLE OF CONTENTS
1BEFORE INSTALLING THE 
SOFTWARE
CD-ROMS AND SOFTWARE . . . . . . . . . . . . . . . . . . . . 2
 SOFTWARE CD-ROM . . . . . . . . . . . . . . . . . . . . . . 2
 OTHER CD-ROMS . . . . . . . . . . . . . . . . . . . . . . . . . 4
 VIEWING THE ONLINE MANUAL . . . . . . . . . . . . . 4
VERIFYING SYSTEM REQUIREMENTS . . . . . . . . . . . 5
 SYSTEM REQUIREMENTS . . . . . . . . . . . . . . . . . . 5
 SOFTWARE REQUIREMENTS . . . . . . . . . . . . . . . 6
CONNECTING THE MACHINE  . . . . . . . . . . . . . . . . . . 7
 CONNECTING THE MACHINE TO A 
NETWORK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
 CHECKING THE IP ADDRESS OF THE 
MACHINE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
 CONNECTING THE MACHINE WITH A USB 
CABLE (Windows)  . . . . . . . . . . . . . . . . . . . . . . . . . 7
2SETUP IN A WINDOWS 
ENVIRONMENT
INSTALLING THE PRINTER DRIVER / PC-FAX 
DRIVER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
 WHEN THE MACHINE IS CONNECTED TO A 
NETWORK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
 WHEN THE MACHINE WILL BE 
CONNECTED WITH A USB CABLE  . . . . . . . . . . 15
 USING THE MACHINE AS A SHARED 
PRINTER  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
 USING THE STANDARD WINDOWS PS 
PRINTER DRIVER (Windows 98/Me/NT 4.0)  . . . 23
 CONFIGURING THE PRINTER DRIVER FOR 
THE OPTIONS INSTALLED ON THE 
MACHINE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
INSTALLING THE PRINTER STATUS MONITOR . . 27
INSTALLING THE PS DISPLAY FONTS . . . . . . . . . . 28
3SETUP IN A MACINTOSH 
ENVIRONMENT
MAC OS X  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
MAC OS 9.0 - 9.2.2 . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
4TROUBLESHOOTING AND USEFUL 
INFORMATION
IF THE SOFTWARE CANNOT BE INSTALLED  . . . . 36
THE PRINTER DRIVER CANNOT BE INSTALLED 
(WINDOWS 2000/XP/SERVER 2003) . . . . . . . . . . . 
. . 38
REMOVING THE SOFTWARE . . . . . . . . . . . . . . . . . . 39
CHANGING THE PORT . . . . . . . . . . . . . . . . . . . . . . . 40
Downloaded From ManualsPrinter.com Manuals 
						

							2
This chapter mainly describes the software programs that allow you to use the printer functions of the machine, the 
CD-ROMs that contain the software, and the pages where the installation procedures can be found.
CD-ROMS AND SOFTWARE
The software that can be used with the machine is on the CD-ROMs that accompany the machine and the expansion kits.
Before installing the software, make sure that your computer and the machine meet the system requirements described 
in VERIFYING SYSTEM REQUIREMENTS (page 5).
SOFTWARE CD-ROM
The Software CD-ROM that accompanies the machine contains the printer driver and other software, and online 
manuals. The Software CD-ROM consists of 2 discs.
Disc 1
Software for Windows
Printer driver
These allow the machine to be used as a printer.
-PCL6 and PCL5e printer driver
The machine supports the Hewlett-Packard PCL6 and PCL5e printer control languages. It is recommended 
that you use the PCL6 printer driver. If you have a problem printing from older software using the PCL6 
printer driver, use the PCL5e printer driver.
-PS printer driver
The PS printer driver supports the PostScript 3 page description language developed by Adobe Systems 
Incorporated.
-PPD driver
The PPD driver enables the machine to use the standard Windows PS printer driver.
☞WHEN THE MACHINE IS CONNECTED TO A NETWORK (page 8)
☞WHEN THE MACHINE WILL BE CONNECTED WITH A USB CABLE (page 15)
Printer Status Monitor (can only be used when the machine is connected to a network)
This allows you to monitor the status of the machine on your computer screen.
☞INSTALLING THE PRINTER STATUS MONITOR (page 27)
1
BEFORE INSTALLING THE 
SOFTWARE
For users of Windows NT 4.0
The CD-ROM does not include software for Windows NT 4.0.
Contact your dealer or nearest authorized service representative if you want software for Windows NT 4.0.
Downloaded From ManualsPrinter.com Manuals 
						

							3
CD-ROMS AND SOFTWARE
Disc 2
Software for Windows
PC-Fax driver
This enables you to send a file from your computer as a fax using the same procedure as when printing the file. 
(When the fax option is installed.)
Even if the fax function is not installed, the PC-Fax driver can be updated using the CD-ROM in the Internet fax 
expansion kit to enable you to send a file from your computer as an Internet fax in the same way as you print a file.
☞INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER (page 8)
Printer Administration Utility (can only be used when the machine is connected to a network)
This allows the administrator to monitor the machine and configure machine settings from a computer. To install 
and use the Printer Administration Utility, see the Readme file and the manual in PDF format on the Software 
CD-ROM (Disc 2). The Readme file and manual are in the following folder on the CD-ROM. (Substitute the 
letter of your CD-ROM drive for R in the following path.)
R:\Sadmin\Documents\EnglishA*
Online manuals
Manuals in PDF format that are viewed using Adobe Acrobat Reader.
To view online manuals, specify the path as follows (where R represents the letter of your CD-ROM drive):
OPERATION MANUAL (for printer)
R:\Printer_Manual\EnglishA*\Prn_MX_M700.pdf
OPERATION MANUAL (for image send)
R:\ImageSend_Manual\EnglishA*\Ims_MX_M700.pdf
* English A in North America. English in Europe.
Software for Macintosh
PPD file
This is the printer description file which enables the machine to be used as a PostScript 3 compatible printer. 
The PS3 expansion kit is required to use the machine in a Macintosh environment.
☞MAC OS X (page 29)
☞MAC OS 9.0 - 9.2.2 (page 34)
Online manuals
Manuals in PDF format that are viewed using Adobe Acrobat Reader.
To view online manuals, double-click the folders and files in the following order.
OPERATION MANUAL (for printer)
Printer Manual folder - EnglishA
* folder - MX-M700 Printer Manual icon. 
OPERATION MANUAL (for image send)
ImageSend Manual folder - EnglishA
* folder - MX-M700 ImageSend Manual icon.
* English A in North America. English in Europe.
To use the machine as a printer in a Macintosh environment, the PS3 expansion kit is necessary. In addition, 
the machine must be connected to a network. On the MX-M550U/M620U/M700U, the network expansion kit is 
required. A USB connection cannot be used.
The PC-Fax driver cannot be used in a Macintosh environment.
Downloaded From ManualsPrinter.com Manuals 
						

							4
CD-ROMS AND SOFTWARE
OTHER CD-ROMS
XPRINTER UTILITIES CD-ROM that accompanies the PS3 expansion kit 
(for Windows/Macintosh)
This contains the display fonts that are used with the PS printer driver.
(Install the PS printer driver and Macintosh PPD file from the Software CD-ROM.)
☞INSTALLING THE PS DISPLAY FONTS (page 28)
XPRINTER UTILITIES CD-ROM that accompanies the Internet fax 
expansion kit (for Windows)
This CD-ROM is used to update the PC-Fax driver on the Software CD-ROM so that it can be used to send 
Internet faxes (PC-I-Fax function).
If you wish to use the PC-I-Fax function, first install the PC-Fax driver from the Software CD-ROM and then run the 
installer on this CD-ROM. If the PC-Fax driver is already installed, run only the installer. (There is no need to reinstall 
the PC-Fax driver.)
☞INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER (page 8)
XSharpdesk/Network Scanner Utilities CD-ROM (for Windows) 
(accompanies the network scanner expansion kit)
This contains software that helps you get the most out of the images that you scan on the machine. The software 
includes Sharpdesk, a desktop document management application that enables integrated management of 
scanned images and files created using a variety of applications. To use the Scan to Desktop scanner function, the 
Network Scanner Tool must be installed from the CD-ROM.
For the system requirements of the software, see the manual (PDF format) or Readme file on the CD-ROM. For the 
procedures for installing the software, see the separate Sharpdesk Installation Guide.
VIEWING THE ONLINE MANUAL
The Software CD-ROM that accompanies the machine contains online manuals in PDF format. To view the 
manuals in PDF format, Acrobat
® Reader or Adobe® ReaderTM of Adobe Systems Incorporated is required. If 
neither program is installed on your computer, the programs can be downloaded from the following URL:
http://www.adobe.com/
Downloaded From ManualsPrinter.com Manuals 
						

							5
VERIFYING SYSTEM REQUIREMENTS
SYSTEM REQUIREMENTS
Before installing the software described in this manual, make sure that your computer satisfies the following requirements.
*1 Printing is not possible in MS-DOS mode.
*2 USB is not supported.
*3 The machines USB 2.0 port will transfer data at the speed specified by the USB2.0 (Hi-Speed) standard only if the 
Microsoft USB 2.0 driver is preinstalled in the computer, or if the USB 2.0 driver for Windows 2000 Professional/XP 
that Microsoft provides through Windows Update is installed.
*4 Compatible with models preinstalled with Windows 98, Windows Me, Windows 2000 Professional, Windows XP 
Professional, Windows XP Home Edition, Windows 2000 Server, or Windows Server 2003, and which are equipped 
standard with a USB interface.
*5 Cannot be used when the machine is connected with a USB cable. The PC-Fax driver cannot be used.
WindowsMacintosh*5
Operating system*1Windows 98, Windows Me,
Windows NT Workstation 4.0 (Service Pack 5 or later)*2, 
Windows 2000 Professional, Windows XP Professional, 
Windows XP Home Edition, Windows 2000 Server,
Windows Server 2003
Mac OS 9.0 to 9.2.2,
Mac OS X v10.1.5,
Mac OS X v10.2.8,
Mac OS X v10.3.9,
Mac OS X v10.4 to 10.4.8
Computer typeIBM PC/AT compatible computer
Equipped with a 10Base-T/100Base-TX LAN board or 
equipped standard with a USB 2.0
*3/1.1*4 port.
An environment in which any 
of the operating systems 
listed above can fully operate 
(including Macintosh 
computers with an Intel 
processor).
Display800 x 600 dots (SVGA), 256 colors (or higher)
Other hardware requirementsAn environment that allows any of the above operating 
systems to fully operate.
For users of Windows NT 4.0
The CD-ROM does not include software for Windows NT 4.0.
Contact your dealer or nearest authorized service representative if you want software for Windows NT 4.0.
Downloaded From ManualsPrinter.com Manuals 
						

							6
VERIFYING SYSTEM REQUIREMENTS
SOFTWARE REQUIREMENTS
The following requirements must be met to use the software described in this manual.
*1 For the types of computers and operating systems that can run the software, see SYSTEM REQUIREMENTS (page 5).
*2 To use the PC-Fax driver, Internet Explorer 4.0 or later must be installed on your computer.
*3 When the Internet fax expansion kit is installed, the PC-Fax driver can be updated using the PRINTER UTILITIES 
CD-ROM to enable the driver to be used as a PC-I-Fax driver. In this case, the driver can be used without the 
facsimile expansion kit.
*4 To connect the machine to a network, the network expansion kit is required for MX-M550U/M620U/M700U.
Operating 
system 
environment*
1
Software
Required expansion kits
Type of connection*1MX-M550U/
M620U/M700UMX-M550N/
M620N/M700N
WindowsPCL6 printer driver,
PCL5e printer driver–
Network*4/ USBPS printer driver,
PPD driverPS3 expansion kit
PC-Fax driver*2Facsimile expansion kit*3
Printer Status MonitorNetwork 
expansion kit–
Network only (cannot be 
used with a USB connection)Printer Administration Utility
MacintoshMacintosh PPD file
PS3 expansion kit, 
Network 
expansion kit
PS3 expansion kit
Downloaded From ManualsPrinter.com Manuals 
						

							7
CONNECTING THE MACHINE
CONNECTING THE MACHINE TO A NETWORK
To connect the machine to a network, connect the LAN cable to the machines network 
connector. (On the MX-M550U/M620U/M700U, the network expansion kit is required.) 
Use a shielded LAN cable.
Before installing the software, check with the administrator of the machine to make sure that the machine is connected 
to the network and network settings such as the IP address have been configured. (The factory default setting for the IP 
address is to receive the IP address automatically when the machine is used in a DHCP environment.)
Network settings can be configured using Network settings in the administrator settings on the machine. 
CHECKING THE IP ADDRESS OF THE MACHINE
You can check the IP address of the machine by printing out the All custom setting list in the system settings. Follow 
these steps to print out the All custom setting list.
Press the [SYSTEM SETTINGS] key, touch the [LIST PRINT] key, and then touch the [ALL CUSTOM SETTING LIST] 
key.
CONNECTING THE MACHINE WITH A USB CABLE
(Windows)
The machine can be connected to a computer using a USB cable if the computer is a Windows computer. (The USB 
interface on the machine cannot be used in a Macintosh environment.)
The machine and computer should be connected while the printer driver is being installed. If a USB cable is connected 
before the printer driver is installed, the printer driver will not be installed correctly. For the procedure for connecting a 
USB cable, see WHEN THE MACHINE WILL BE CONNECTED WITH A USB CABLE (page 15).
 If the machine is used in a DHCP environment, the IP address of the machine may change. If this happens, printing will not 
be possible. This problem can be avoided by using a WINS server or by assigning a permanent IP address to the machine.
 This manual explains how to set up the software in a Windows network environment and in a Macintosh network 
environment.
Downloaded From ManualsPrinter.com Manuals 
						

							8
This chapter explains how to install the software and configure settings so that the printer function and other features of 
the machine can be used with a Windows computer.
INSTALLING THE PRINTER DRIVER / PC-FAX 
DRIVER
To install the printer driver or the PC-Fax driver, follow the appropriate procedure in this section depending on whether 
the machine is connected to a network or connected by USB cable.
☞WHEN THE MACHINE WILL BE CONNECTED WITH A USB CABLE (page 15)
WHEN THE MACHINE IS CONNECTED TO A NETWORK
This section explains how to install the printer driver and the PC-Fax driver when the machine is connected to a 
Windows network (TCP/IP network).
Supported operating systems: Windows 98/Me/NT 4.0
*/2000*/XP*/Server 2003*
* Administrators rights are required to install the software.
2
SETUP IN A WINDOWS 
ENVIRONMENT
For users of Windows NT 4.0
The CD-ROM does not include software for Windows NT 4.0.
Contact your dealer or nearest authorized service representative if you want software for Windows NT 4.0.
 The PS3 expansion kit is required to use the PS printer driver or the PPD driver.
 To install the PPD driver when Windows 98/Me/NT 4.0 is used, see USING THE STANDARD WINDOWS PS PRINTER 
DRIVER (Windows 98/Me/NT 4.0) (page 23) and install the driver using the Add Printer Wizard.
 To use the machine as a network printer in Windows NT 4.0, TCP/IP Protocol must be installed on your computer. If this 
is not installed, see Windows NT 4.0 Help to install TCP/IP Protocol.
To print to the machine over the Internet using the IPP function when the machine is installed in a remote 
location, or to print using the SSL (encrypted communication) function, see Printing using the IPP function and 
the SSL function (page 12) and install the printer driver or the PC-Fax driver.
 The installation procedure in this section is for both the printer driver and the PC-Fax driver, although the explanations are 
centered on the printer driver.
TCP/IP network (Local area network)
Windows computer connected to the 
same network as the machinePrinting using LPR protocol
Downloaded From ManualsPrinter.com Manuals