Sharp MX M362N User Manual

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BEFORE INSTALLING THE SOFTWARE
CONNECTING THE MACHINE
CONNECTING TO A NETWORK
To connect the machine to a network, connect the LAN cable to the machines network connector. Use a shielded LAN 
cable.
After connecting the machine to a network, be sure to configure the IP address and other network settings before 
installing the software. (The factory default setting for the IP address is to receive the IP address automatically when the 
machine is used in a DHCP environment.)
Network settings can be configured using Network Settings in the system settings (administrator) on the machine.
Checking the IP address of the machine
You can check the IP address by pressing the [SYSTEM SETTINGS] key on the machine and printing out the All 
Custom Setting List from [List Print (User)].
CONNECTING THE MACHINE WITH A USB CABLE (Windows)
The machine can be connected to a computer using a USB cable if the computer is a Windows computer. (The USB 
interface on the machine cannot be used in a Macintosh environment.)
The machine and computer should be connected while the printer driver is being installed. If a USB cable is connected 
before the printer driver is installed, the printer driver will not be installed correctly. For the procedure for connecting a 
USB cable, see WHEN THE MACHINE WILL BE CONNECTED WITH A USB CABLE (page 1-89 in the Operation 
Guide).
If the machine is used in a DHCP environment, the IP address of the machine may change. If this happens, printing 
will not be possible. This problem can be avoided by using  a WINS server or by assigning a permanent IP address 
to the machine.
 This manual explains how to set up the software in a Windows network environment.
 To use the machine on an IPv6 network, the IPv6 setting must be enabled in Network Settings in the system 
settings (administrator).
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SETUP IN A WINDOWS ENVIRONMENT
This section explains how to install the software on a Windows computer. For more details regarding installation 
procedures and instructions for installation in Macintosh environments, see Chapter 1 of the Operation Guide.
OPENING THE SOFTWARE SELECTION SCREEN (FOR 
ALL SOFTWARE)
1Insert the Software CD-ROM into your 
computers CD-ROM drive.
 If you are installing the printer driver or printer status monitor, insert the Software CD-ROM that shows 
Disc 1 on the front of the CD-ROM.
 If you are installing the PC-Fax driver or scanner  driver, insert the Software CD-ROM that shows 
Disc 2 on the front of the CD-ROM.
2Click the [Start] button ( ), click 
[Computer], and then double-click the 
[CD-ROM] icon ( ).
 In Windows XP/Server 2003, click the [start] button, click [My Computer], and then double-click the 
[CD-ROM] icon.
 In Windows 2000, double-click [My Computer] and  then double-click the [CD-ROM] icon.
3Double-click the [Setup] icon ( ).
In Windows 7, if a message screen appears asking you 
for confirmation, click [Yes].
4The SOFTWARE LICENCE window 
will appear. Make sure that you 
understand the contents of the licence 
agreement and then click the [Yes] 
button.
5Read the message in the Welcome 
window and then click the [Next] button.
6The software select ion screen appears.
Before installing the software, be sure to click the 
[Display Readme] button and view the detailed 
information on the software.
* The above screen appears when using the Disc 1 CD-ROM.
For the steps that follow, see the appropriate page below 
for the software that you are installing.
In Windows Vista/Server 2008, if a message screen 
appears asking you for confirmation, click [Allow].
You can show the SOFTWARE LICENCE in a 
different language by selecting the desired language 
from the language menu. To install the software in the 
selected language, continue the installation with that 
language selected.
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER
 WHEN THE MACHINE IS CONNECTED TO A  NETWORK
*
- Standard installation: page 31
- Installation by specifying the machines address: page 1-84 in the Operation Guide
- Printing using the IPP function and the SSL function:  page 1-87 in the Operation Guide
 WHEN THE MACHINE WILL BE CONNECTED WITH A  USB CABLE: page 1-89 in the Operation Guide
 USING THE MACHINE AS A SHARED PRINTER:  page 1-94 in the Operation Guide
INSTALLING THE PRINTER STATUS MONITOR: 
page 1-99 in the Operation Guide
INSTALLING THE SCANNER DRIVER: page 1-100 in the 
Operation Guide
*If the machine is being used on an IPv6 network, see 
Installation by specifying the machines address (page 
1-84 in the Operation Guide).
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SETUP IN A WINDOWS ENVIRONMENT
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER
To install the printer driver or the PC-Fax driver, follow the appropriate procedure in this section depending on whether 
the machine is connected to a network or connected by USB cable.
☞WHEN THE MACHINE WILL BE CONNECTED WITH A USB CABLE (page 1-89 in the Operation Guide)
WHEN THE MACHINE IS CONNECTED TO A NETWORK
This section explains how to install the printer driver and the PC-Fax driver when the machine is connected to a 
Windows network (TCP/IP network).
Standard installation
When the software selection screen appears in step 6 of OPENING THE SOFTWARE SELECTION SCREEN (FOR 
ALL SOFTWARE) (page 30), perform the steps below.
1Click the [Printer Driver] button.
To install the PC-Fax driver, click the [PC-Fax Driver] 
button on the Disc 2 CD-ROM.
*The above screen appears when using the Disc 1 CD-ROM.
 The PS3 expansion kit is required to use the PS printer driver or the PPD driver.
 To print to the machine over the Internet using the IPP function when the machine is installed in a remote location, or to  print using the SSL (encrypted communication) function, see Printing using the IPP function and the SSL function (page 
1-87 in the Operation Guide) and install  the printer driver or the PC-Fax driver.
 If the machine is connected to an IPv6-only network
The software cannot be installed by detecting the machines address from the installer. After installing the software as 
explained in Installation by specifying the machines address (page 1-84 in the Operation Guide), change the port as 
explained in Changing to a Standard TCP/IP Port (page 1-105 in the Operation Guide).
 The installation procedure in this section is for both the printer driver and the PC-Fax driver, although the explanations are  
centred on the printer driver.
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SETUP IN A WINDOWS ENVIRONMENT
2Click the [Standard installation] button.
3Printers connected to the network are 
detected. Select the machine and click 
the [Next] button.
4A confirmation window appears. Check 
the contents and then click the [Next] 
button.
5When the printer driver selection 
window appears, select the printer 
driver to be installed and click the [Next] 
button.
Click the checkbox of the printer driver to be installed so 
that a checkmark ( ) appears.
When [Custom installation] is selected, you can 
change any of the items below. When [Standard 
installation] is selected, the installation will take place 
as indicated below. Machine connection method: LPR Direct Print (Auto 
Search)
 Set as default printer:Yes (excluding the PC-Fax  driver)
 Printer driver name: Cannot be changed
 PCL printer display fonts: Installed
If you selected [Custom installation], select [LPR 
Direct Print (Auto Search)] and click the [Next] button.
If you selected other than [LPR Direct Print (Auto 
Search)], see the following pages in the Operation 
Guide:
 LPR Direct Print (Specify Address): page 1-84
 
 Connected to this computer: page 1-89
 If the machine is not found, make sure that the  machine is powered on and that the machine is 
connected to the network, and then click the 
[Re-search] button.
 You can also click the [Specify condition] button and  search for the machine by entering the machines 
name (host name) or IP address.
☞Checking the IP address of the machine (page 
29)
 When the PC-Fax driver is being installed, this screen does not appear. Go to the next step.
 The PS3 expansion kit is required to use the PS 
printer driver or the PPD driver.
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SETUP IN A WINDOWS ENVIRONMENT
6When you are asked whether or not you 
want the printer to be your default 
printer, make a selection and click the 
[Next] button.
If you are installing multiple drivers, select the printer 
driver to be used as the default printer.
If you do not wish to set one of the printer drivers as the 
default printer, select [No].
7Follow the on-screen instructions.
Read the message in the window that appears and click 
the [Next] button.
Installation begins.
8When the installation completed screen 
appears, click the [OK] button.
9Click the [Close] button in the window 
of step 1.
This completes the installation. After installation, see CONFIGURING THE PRINTER  DRIVER FOR THE OPTIONS INSTALLED ON THE 
MACHINE (page 1-96 in the Operation Guide) to 
configure the printer driver settings.
 If you installed the PS printer driver or the PPD driver,  the PS display fonts can be installed from the 
PRINTER UTILITIES CD-ROM that accompanies the 
PS3 expansion kit. See INSTALLING THE PS 
DISPLAY FONTS (page 1-102 in the Operation 
Guide).
 If you are using the machine as a shared printer, see  USING THE MACHINE AS A SHARED PRINTER 
(page 1-94 in the Operation Guide) to install the printer 
driver on each of the client computers.
If you clicked the [Custom installation] button in step 2, 
the following windows will appear.
 Printer name window
If you wish to change the printer name, enter the 
desired name and click the [Next] button.
 Window confirming installation of the display 
fonts
To install the display fonts for the PCL printer driver, 
select [Yes] and click the [Next] button.
 When the PC-Fax driver is being installed, this  screen does not appear. Go to the next step.
 If you are not installing the PCL printer driver (you 
are installing the PS printer driver or the PPD 
driver), select [No] and click the [Next] button.
If you are using Windows Vista/Server 2008/7
If a security warning window appears, be sure to 
click [Install this driver software anyway].
 If you are using Windows 2000/XP/Server 2003
If a warning message regarding the Windows logo 
test or digital signature appears, be sure to click the 
[Continue Anyway] or [Yes] button.
After the installation, a message prompting you to 
restart your computer may appear. If this message 
appears, click the [Yes] button to restart your 
computer.
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MAINTENANCE
This section explains how to clean the machine and replace the toner cartridges and the toner collection container.
REGULAR MAINTENANCE
To ensure that the machine continues to provide top quality performance, periodically clean the machine.
CLEANING THE DOCUMENT GLASS AND AUTOMATIC DOCUMENT FEEDER
If the document glass or document backplate sheet becomes dirty, the dirt will appear in the scanned image. Always 
keep these parts clean.
Wipe the parts with a clean, soft cloth.
If necessary, moisten the cloth with water or a small amount of neutral detergent. After wiping with the moistened cloth, 
wipe the parts dry with a clean dry cloth.
Document glassDocument backplate sheet
Scanning area
If black or white lines appear in images scanned using the 
automatic document feeder, clean the scanning area (the thin 
long glass next to the document glass).
To clean this area, use the glass cleaner that is stored in the 
automatic document feeder. After using the glass cleaner, be 
sure to return it to its storage position. Examples of lines in the image
 Warning
Do not use a flammable spray to clean the machine. If gas from the spray comes in contact with hot electrical components 
or the fusing unit inside the machine, fire or electrical shock may result.
 Do not use thinner, benzene, or similar volatile cleaning agents to clean the machine. These may degrade or discolour the 
housing.
 Use a soft cloth to gently wipe off dirt from the area on the operation panel with  a mirror-like finish (shown at right). If you use a stiff cloth or rub hard, the 
surface may be damaged.
The area with a mirror-like finish is 
the area that is  .
Black lines White lines
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MAINTENANCE
CLEANING THE BYPASS FEED 
ROLLER
If paper misfeeds frequently occur when feeding 
envelopes or heavy paper through the bypass tray, wipe 
the surface of the feed roller with a clean soft cloth 
moistened with water or a neutral detergent.
CLEANING THE ORIGINAL FEED 
ROLLER
If lines or other dirt appear on the scanned original when 
the automatic document feeder is used, wipe the surface 
of the roller with a clean soft cloth moistened with water 
or a neutral detergent.
1Open the automatic document feeder and 
remove the glass cleaner.
2Clean the document scanning area on the 
document glass with the glass cleaner.
3Replace the glass cleaner.
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MAINTENANCE
REPLACING THE TONER CARTRIDGES
Be sure to replace the toner cartridge when the message Change the toner cartridge. appears.
In copy mode
OK
Change the toner cartridge.
Ready to scan for copy.
(Toner supply is low.)
Ready to scan for copy.
(Prepare a new one.)
Ready to scan for copy.
If you continue to use the machine without replacing 
the cartridge, the following message will appear 
when the toner runs out.
When the message appears in the message display, 
replace the toner cartridge.
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MAINTENANCE
1Open the front cover.
2Pull the toner cartridge toward you.
Gently pull the toner cartridge horizontally toward you.
When pulling out the toner cartridge, pull it out gently. If the 
cartridge is pulled out abruptly, toner may spill out.
Hold the toner cartridge with both hands as shown and pull it out 
of the machine.
3Remove the new toner cartridge from its 
packaging and shake it 5 or 6 times as 
shown.
4Insert the new toner cartridge 
horizontally. 
5Push the cartridge in until it locks 
securely in place.
Push the cartridge firmly in until it clicks into place.
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MAINTENANCE
6Close the front cover.
After the toner cartridge is replaced, the machine automatically 
enters image adjustment mode.
 Caution
Do not throw a toner cartridge into a fire. Toner may fly and cause burns.
 Store toner cartridges out of the reach of small children.
 If a toner cartridge is stored on end, the toner may harden and become unusable. Always store toner cartridges on their 
side with the top side up.
 If a toner cartridge other than a SHARP-recommended toner cartridge is used, the machine may not attain full quality 
and performance and there is a risk of damage to the machine. Be sure to use a SHARP-recommended toner cartridge.
 Keep the used toner cartridge in a plastic bag (do not discard it). Your service technician will collect the used toner 
cartridge.
 To view the approximate amount of toner remaining, continually touch the [COPY] key during printing or when the machine 
is idle. The percentage of toner remaining will appear in the display while the key is touched. When the percentage falls to 
25-0%, obtain a new toner cartridge and keep it ready for replacement.
 Depending on your conditions of use, the colour may become faint or the image blurred.
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