Sharp MX M362N User Manual

							MODEL: MX-M282NMX-M362N
MX-M452N
MX-M502N
DIGITAL MULTIFUNCTIONAL SYSTEM
START GUIDE
Keep this manual close at hand for reference whenever needed.
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							EMC (this machine and peripheral devices)
Caution!
For complete electrical disconnection, pull out the main plug.
The socket-outlet shall be installed near the equipment and shall be easily accessible.
Shielded interface cables must be used with this equipment to maintain compliance with EMC regulations.
Warning:
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be 
required to take adequate measures.
This machine contains the software having modules developed by Independent JPEG Group.
This product includes Adobe
® Flash® technology of Adobe Systems Incorporated.
Copyright© 1995-2007 Adobe Macromedia Software LLC. All rights reserved.
MAINS PLUG WIRING INSTRUCTIONS
The mains lead of this equipment is already fitted with a mains plug whi\
ch is either a non-rewireable
(moulded) or a rewireable type. Should the fuse need to be replaced, a\
 BSI or ASTA approved fuse
to BS1362 marked            or           and of the same rating as the one removed from the plug must
be used.
Always refit the fuse cover after replacing the fuse on the moulded plug\
. Never use the plug without
the fuse cover fitted.
In the unlikely event of the socket outlet in your home not being compat\
ible with the plug supplied
either cut-off the moulded plug (if this type is fitted) or remove by \
undoing the screws if a rewireable
plug is fitted and fit an appropriate type observing the wiring code bel\
ow.
DANGER: The fuse should be removed from the cut-off plug and the plug destroyed \
immediately
and disposed of in a safe manner. Under no circumstances should the cut-\
off plug be inserted
elsewhere into a 13A socket outlet as a serious electric shock may occur\
.
To fit an appropriate plug to the mains lead, follow the instructions be\
low:
IMPORTANT:  The wires in this mains lead are coloured in accordance with the follow\
ing code:
GREEN-AND-YELLOW:

Earth
BLUE: Neutral
BROWN: Live
As the colours of the wires in this mains lead may not correspond with c\
oloured markings
identifying the terminals in your plug, proceed as follows:
The wire which is coloured GREEN-AND-YELLOW  must be connected to the terminal in the plug
which is marked with the letter  E, or by the safety earth symbol  , or coloured green or green-
and-yellow.
The wire which is coloured  BLUE must be connected to the terminal which is marked with the letter
N  or coloured black.
The wire which is coloured  BROWN must be connected to the terminal which is marked with the
letter  L or coloured red.
If you have any doubt, consult a qualified electrician.
WARNING: THIS APPARATUS MUST BE EARTHED.
➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣\
➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢
➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣\
➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣
➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢➣➢
Notice for users in the UK 
The equipment should be installed near an accessible socket outlet for e\
asy disconnection.
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							1
For the users of the fax function
FAX interface cable and Line cable:
These special accessories must be used with the device.
SOFTWARE LICENCE
The SOFTWARE LICENCE will appear when you install the software from the CD-ROM. By using all or any portion of 
the software on the CD-ROM or in the machine, you are agreeing to be bound by the terms of the SOFTWARE 
LICENCE.
The products that meet the ENERGY STAR®  guidelines carry the logo shown above.
The products without the logo may not meet the ENERGY STAR®  guidelines.
Warranty
While every effort has been made to make this document as accurate and helpful as possible, SHARP Corporation makes no 
warranty of any kind with regard to its content. All information included herein is subject to change without notice. SHARP is  not 
responsible for any loss or damages, direct or indirect, arising from or related to the use of this operation manual. 
© Copyright SHARP Corporation 2010. All rights reserved. Reproduction, adaptation or translation without prior written 
permission is prohibited, except as allowed under copyright laws.
The Declaration of Conformity can be viewed at the following URL address.
http://www.sharp.de/doc/MX-FXX2.pdf
Products that have earned the ENERGY STAR® are designed to protect the environment 
through superior energy efficiency.
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							2
Contents
CAUTIONS  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Symbols in this manual  . . . . . . . . . . . . . . . . . . . . . 3
Power notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Installation notes  . . . . . . . . . . . . . . . . . . . . . . . . . . 4
About consumables  . . . . . . . . . . . . . . . . . . . . . . . . 5
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . 6
Laser information . . . . . . . . . . . . . . . . . . . . . . . . . . 7
OPERATION MANUALS AND HOW TO USE THEM. . . 8
ACCESSING THE WEB SERVER IN THE MACHINE. . . 9
Opening the Web pages. . . . . . . . . . . . . . . . . . . . . 9
Downloading the Operation Guide . . . . . . . . . . . . . 9
CHECKING THE IP ADDRESS  . . . . . . . . . . . . . . . 10
PART NAMES AND FUNCTIONS  . . . . . . . . . . . . . 11 EXTERIOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
INTERIOR  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
AUTOMATIC DOCUMENT FEEDER AND 
DOCUMENT GLASS . . . . . . . . . . . . . . . . . . . . . .  14
SIDE AND BACK . . . . . . . . . . . . . . . . . . . . . . . . . 15
OPERATION PANEL  . . . . . . . . . . . . . . . . . . . . . . . 16
TURNING THE POWER ON AND OFF  . . . . . . . . . 18
PLACING ORIGINALS . . . . . . . . . . . . . . . . . . . . . . 19
Using the automatic document feeder . . . . . . . . . 19
Using the document glass  . . . . . . . . . . . . . . . . . . 19
USEABLE PAPER . . . . . . . . . . . . . . . . . . . . . . . . 20
LOADING PAPER IN A TRAY . . . . . . . . . . . . . . . .  22Names of the trays . . . . . . . . . . . . . . . . . . . . . . . . 22
Loading paper in a tray. . . . . . . . . . . . . . . . . . . . . 22
Changing the tray settings . . . . . . . . . . . . . . . . . . 23
Loading paper in other trays. . . . . . . . . . . . . . . . . 24
BEFORE INSTALLING THE SOFTWARE . . . . . . . 26
CD-ROMS AND SOFTWARE  . . . . . . . . . . . . . . . 26
VERIFYING SYSTEM REQUIREMENTS  . . . . . . 28
CONNECTING THE MACHINE . . . . . . . . . . . . . . 29
SETUP IN A WINDOWS ENVIRONMENT . . . . . . . 30OPENING THE SOFTWARE SELECTION 
SCREEN (FOR ALL SOFTWARE). . . . . . . . . . . . 30
INSTALLING THE PRINTER DRIVER / PC-FAX 
DRIVER  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
MAINTENANCE  . . . . . . . . . . . . . . . . . . . . . . . . . . . 34REGULAR MAINTENANCE . . . . . . . . . . . . . . . . . 34
REPLACING THE TONER CARTRIDGES  . . . . . 36
REPLACING THE TONER COLLECTION 
CONTAINER  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
REPLACING THE STAMP CARTRIDGE . . . . . . . 41
REMOVING MISFEEDS . . . . . . . . . . . . . . . . . . . . . 43
SUPPLIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
SPECIFICATIONS  . . . . . . . . . . . . . . . . . . . . . . . . . 45Machine specifications / copier specifications  . . . 45
Continuous copying speeds . . . . . . . . . . . . . . . . . 47
Ambient environment . . . . . . . . . . . . . . . . . . . . . . 47
Chemical emission (measured according to RAL 
UZ-122: Edition Jan. 2006)  . . . . . . . . . . . . . . . . . 47
Acoustic noise emission
(measurement according to ISO7779) . . . . . . . . . 48
Reversing single feeder specifications (MX-RP11) . . . 48
Exit tray unit (right tray) specifications . . . . . . . . . 48
TO THE ADMINISTRATOR OF THE MACHINE. . . 50
Factory default passwords . . . . . . . . . . . . . . . . . . 50
Forwarding all transmitted and received data to the 
administrator (document administration function) . . . .50
For the users of the fax function . . . . . . . . . . . . . . . . .51
Trademark acknowledgments  . . . . . . . . . . . . . . . 53
Note:  The explanations in this manual assume that an automatic document feeder, right tray and stand/2 x 500 sheet paper drawer are  installed on the MX-M502N.
 The explanations in this manual assume that you have a working knowledge of your Windows or Macintosh computer.
 For information on your operating system, please refer to your operating system manual or the online Help function.
 The explanations of screens and procedures in this manual are primarily for Windows Vista
® in Windows® environments. The 
screens may vary depending on the version of the operating system.
 This manual contains references to the fax function. However, please note that the fax function is not available in some count ries 
and regions.
 This manual contains explanations of the PC-Fax driver and PPD driver. However, please note that the PC-Fax driver and PPD 
driver are not available and do not appear on the software for installation in some countries and regions.
In this case, please install the English version if you want to use these drivers.
 Considerable care has been taken in preparing this manual. If you have any comments or concerns about the manual, please 
contact your dealer or nearest authorised service representative.
 This product has undergone strict quality control and inspection procedures. In the unlikely event that a defect or other prob lem is 
discovered, please contact your dealer or nearest authorised service representative.

Aside from instances provided for by law, SHARP is not responsible for failures occurring during the use of the product or its  options, or 
failures due to incorrect operation of the product and its options, or other failures, or for any damage that occurs due to use  of the product.
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							3
CAUTIONS
Symbols in this manual
Power notes
To ensure safe use of the machine, this manual uses various safety symbols. The safety symbols are classified as 
explained below. Be sure you understand the meaning of the symbols when reading the manual.
Indicates a risk of death or serious injury.
Indicates a risk of human injury or property dama ge.
WARNING
CAUTION
Symbol Meaning
PINCH POINT
KEEP CLEAR
Symbol
CAUTION!
HOT
Meaning
DO NOT
DISASSEMBLE
Symbol
Meaning
PROHIBITED ACTIONSSymbolMeaning
MANDATORY ACTIONS
Meaning of the symbols
WARNING
Be sure to connect the power cord only to a 
power outlet that meets the specified voltage 
and current requirements. Also make certain the 
outlet is properly grounded. Do not use an 
extension cord or adapter to connect other 
devices to the power outlet used by the machine. 
Using an improper power supply may cause fire 
or electrical shock.
*For the power supply requirements, see the name  plate in the lower left corner of the left side of the 
machine. Do not damage or modify the power cord.
Placing heavy objects on the 
power cord, pulling it, or forcibly 
bending it will damage the cord, 
resulting in fire or electrical 
shock.
Do not insert or remove the power plug with wet 
hands.
This may cause electrical shock.
CAUTION
When removing the power plug from the outlet, 
do not pull on the  cord.
Pulling on the cord may cause dama ge such as wire 
exposure and breaka ge, and may result in fire or 
electrical shock. When moving the ma
chine, switch off the main 
power and remove the power plug from the 
outlet before moving.
The cord may be dama ged, creating a risk of fire or 
electrical shock.
If you will not use the ma chine for a long time, 
be sure to remove the power plug from the 
outlet for safety.
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							4
CAUTIONS
Installation notes
Adjuster
Lock Release
CAUTION
Do not install the machine on an unstable or 
slanted surface. Install the machine on a surface 
that can withstand the weight of the machine.
Risk of injury due to the machine falling or toppling. 
If peripheral devices are to be installed, do not 
install on an uneven floor, slanted surface, or 
otherwise unstable surface. Danger of slippage, 
falling, and toppling. Install the product on a flat, 
stable surface that can withstand the weight of the 
product. (Weight when various peripheral devices 
are installed: approx. 95 kg (209.4 lbs.))
Risk of fire and electrical shock.
If dust enters the machine, dirty 
output and machine failure may 
result. When the machine is installed, the adjusters (4) 
must be lowered to the floor to secure the 
machine (prevent it from moving).
Rotate the adjusters in the locking direction until 
they are in firm contact with the floor.
If you find it necessary to reposition the 
machine due to rearrangement of your office 
layout or other reason, retract the adjusters from 
the floor, turn off the 
power, and then move 
the machine.
(After moving the 
machine, lower the 
adjusters again to secure 
the machine.)
Do not install in a location with moisture or dust.
Plastic parts may 
become deformed 
and dirty output may 
result. Locations exposed to direct 
sunlight
Installing the machine next to a 
diazo copy machine may cause 
dirty output.
Locations with ammonia gas
The paper will become damp and condensation may 
form inside the machine, causing misfeeds and dirty 
output.
☞ Ambient environment (page 47)
If the location has an ultrasonic humidifier, use pure 
water for humidifiers in the humidifier. If tap water is 
used, minerals and other impurities will be emitted, 
causing impurities to collect on the inside of the 
machine and create dirty output. Locations that are excessively hot, cold, humid, 
or dry (near heaters, humidifiers, air 
conditioners, etc.)
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							5
CAUTIONS
Installation notes (continued)
About consumables
The machine includes a built-in hard drive. Do not subject the machine to shock or vibration. In particular, never 
move the machine while the power is on.
 The machine should be installed near an accessible power outlet for easy connection.
 Connect the machine to a power outlet which is not used for other electric appliances. If a lighting fixture is connected to the 
same outlet, the light may flicker.
45cm
(17-23/32)
30cm
(11-13/16)
30cm
(11-13/16)
CAUTION
Be sure to allow the required space around the 
machine for servicing and proper ventilation. (The 
machine should be no closer than the distances 
indicated below from walls. The indicated distances 
are for the case when a saddle finisher and large 
capacity paper tray are not installed.) Near a wall
Vibration may cause failure. Locations subject to vibration.
A small amount of ozone is produced within the 
printer during operation. The emission level is 
insufficient to cause any health hazard.
The present recommended long term exposure limit 
for ozone is 0.1 ppm (0.2 mg/m
3) calculated as an 8 
hr. time-weighted average concentration.
However, since the small amount that is emitted 
may have an objectionable odor, it is advisable to 
place the copier in a ventilated area.
A small amount of ozone is created inside the 
machine during printing. The amount of ozone 
created is not sufficient to be harmful; however, an 
unpleasant odor may be noticed during large copy 
runs, and thus the machine should be installed in a 
room with a ventilation fan or windows that provide 
sufficient air circulation. (The odor may occasionally 
cause headaches.)
* Install the machine so that people are not directly  exposed to exhaust from the machine. If installed 
near a window, ensure that the machine is not 
exposed to direct sunlight.
Do not install the machine in a location with 
poor ventilation. Install so that exhaust from the 
machine does not directly contact people.
CAUTION
Store a toner 
cartridge out of the rea ch of 
children.Do not throw a toner  cartridge into a fire.
Toner may fly and ca use burns.
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							6
CAUTIONS
Handling precautions
WARNING
Do not place a container of water or other liquid, 
or a metal object that might fall inside, on the 
machine.If the liquid spills or the object 
falls into the machine, fire or 
electrical shock may result. If you notice smoke, a strange odor, or other 
abnormality, do not use the machine.
If used in this condition, fire or 
electrical shock may result.
Immediately switch off the main 
power and remove the power 
plug from the power outlet. 
Contact your dealer or nearest 
authorised service 
representative.
Do not use a flammable spray to clean the 
machine.
If gas from the spray comes in contact with hot 
electrical components or the fusing unit inside the 
machine, fire or electrical shock may result.
Do not remove the machine casing.
High-voltage parts inside the machine may cause 
electrical shock.
Do not make any modifications to this machine.
Doing so may result in personal injury or damage to 
the machine.
If a thunder storm begins, switch off the main 
power and remove the power plug from the 
outlet to prevent electrical shock and fire due to 
lightning.
If a piece of metal or water enters the machine, 
switch off the main power and remove the power 
plug from the power outlet.
Contact your dealer or nearest authorised service 
representative. Using the machine in this condition 
may result in electrical shock or fire.
Fusing unit
CAUTION
Blocking the ventilation ports will cause heat to build 
up in the machine, creating a risk of fire.
The machine includes the document filing function, which stores document\
 image data on the machines hard drive. Stored 
documents can be called up and printed or transmitted as needed. If a ha\
rd drive failure occurs, it will no longer be possible to call 
up the stored document data. To prevent the loss of important documents \
in the unlikely event of a hard drive failure, keep the 
originals of important documents or store the original data elsewhere.
With the exception of instances provided for by law, Sharp Corporation b\
ears no responsibility for any damages or loss due to the 
loss of stored document data. Do not block the ventilation ports on the 
machine. Do not install the machine in a 
location that will block the ventilation ports.
The fusing unit and paper 
exit area are hot. When 
removing a misfeed, do not 
touch the fusing unit and 
paper exit area. Take care 
not to burn yourself.
Doing so may damage your 
eyes.
Do not look directly at the light source.
When loading paper, 
removing a misfeed, 
performing maintenance, 
closing the front and 
side covers, and 
inserting and removing 
trays, take care that your 
fingers are not pinched.
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							7
CAUTIONS
Laser information
Wave length790 nm ± 10 nm
Pulse times
(North America and Europe) MX-M282N/MX-M362N: 11.9 µs ± 33.0 ns /7 mm
MX-M452N/MX-M502N: 9.4 µs ± 25.6 ns /7 mm
Output power Max 0.6 mW (LD1+ LD2)
Caution
Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation  exposure.
This Digital Equipment is CLASS 1 LASER PRODUCT (IEC 60825-1 Edition 1.2-2001)
SAFETY PRECAUTIONS
This Digital Equipment is rated Class 1 and complies with 21 CFR 1040.10 and 1040.11 of the CDRH standards. This means that 
the equipment does not produce hazardous laser radiation. For your safety, observe the precautions below.  Do not remove the cabinet, operation panel or any other covers.
 The equipments exterior covers contain several safety interlock switches. Do not bypass any safety interlock by inserting wed ges 
or other items into switch slots.
BATTERY DISPOSAL
THIS PRODUCT CONTAINS A LITHIUM PRIMARY MEMORY BAC K-UP BATTERY THAT MUST BE DISPOSED OF PROPERLY. 
PLEASE CONTACT YOUR LOCAL SHARP DEALER OR AUTHOR ISED SERVICE REPRESENTATIVE FOR ASSISTANCE IN 
DISPOSING OF THIS BATTERY.
Each instruction also covers the optional units used with these products.
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							8
OPERATION MANUALS AND HOW TO USE THEM
Printed manuals and a manual in PDF format are provided with the machine.
Printed manuals
This section explains precautions to ensure safe usage, part names and functions, basic software installation, how to 
resolve paper jams, and daily maintenance procedures. Refer to the PDF instruction manual for instructions on how to 
use the machine.
Manuals in PDF format
The explanation of the functions that can be used on the machine are provided in the Operation Guide in PDF format. 
The Operation Guide can be downloaded from the Web pages in the machine.
Start Guide
(this manual)
Convenient methods for using the Operation Guide
The first page contains a regular table of contents as well as an I want to... table of contents.
I w
ant to... lets you jump to an explanation based on what you want to do. For example, I use the copier 
function often, so Id like to save paper.
Use either table of contents as appropriate based on what you want to know.
BEFORE USING THE MACHINE
COPIER
PRINTER
*  To view the Operation Guide in PDF format, Adobe
® Reader® or Acrobat® Reader® of Adobe Systems 
Incorporated is required. Adobe® Reader® can be downloaded from the following URL:
                          http://www.adobe.com/
Download the Operation Guide from the Web 
pages in the machine.
For the downloading procedure, see 
Downloading the Operation Guide (page 9).
FACSIMILE
SCANNER / INTERNET FAX
DOCUMENT FILINGSYSTEM SETTINGS
TROUBLESHOOTING
The contents of the Operation Guide are as follows:
Operation Guide
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