Sharp LC-5260LE920UN HDTV Owners Guide
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69 Appendix Troubleshooting Problem Possible Solution No power • Check if you pressed POWER on the remote control unit. Page 17 Is the AC cord disconnected? Page 8 Has the power been turned on? Page 17 • • • Unit cannot be operated. • External infl uences such as lightning, static electricity, may cause improper operation. In this case, operate the unit after fi rst turning off the power of the TV or unplugging the AC cord and replugging it in after 1 or 2 minutes. • Remote control unit does not operate. • Is the equipment to be operated by the remote control unit set correctly? Press TV to set the remote control unit to the setting for operating the TV. Are batteries inserted with polarity ( e, f) aligned? Page 9 Are batteries worn out? (Replace with new batteries.) Are you using it under strong or fl uorescent lighting? Is a fl uorescent light illuminated near the remote control sensor? Is "RC Control Lock" selected in "Operation Lock Out"? Page 29 • • • • • • Picture is cut off/with sidebar screen. • Is the image position correct? Page 29 Are screen mode adjustments such as picture size made correctly? Pages 21 and 47 • • Strange color, light color, or color misalignment • Adjust the picture tone. Pages 24 and 25 Is the room too bright? The picture may look dark in a room that is too bright. • • Power is suddenly turned off. • Is the sleep timer set? Page 18 Check the power control settings. Page 27 The unit's internal temperature has increased. Remove any objects blocking vent or clean. • • • No sound • Is connection to other components correct? Pages 12 to 16 and 43 Is the volume too low? Page 18 Is "Variable" selected in "Output Select"? Page 29 Have you pressed MUTE on the remote control unit? Page 18 • Check the audio output of the connected external equipment. Is the volume too low or muted? • When external equipment is connected via an HDMI cable, you may need to confi gure the audio to be output through the HDMI cable. • When audio is not output from external equipment connected to the PC IN or HDMI 1 terminal, check the "Audio Select" setting. Page 48 • Even when external equipment is connected using an HDMI-certifi ed cable, an audio cable connection may be required depending on the type of equipment and the media being played back. In this case, in addition to connecting an HDMI-certifi ed cable to the HDMI 1 terminal, connect a Ø 3.5 mm stereo minijack cable to the AUDIO IN terminal and set "Audio Select" to "HDMI+Analog". Page 48 • When connecting a PC via an HDMI-certifi ed cable, check the following: - Is the audio output of the PC confi gured correctly? Check the audio output settings and output audio format in Sound Properties on the PC. Only PCM format audio can be output. Compressed audio (with a sampling rate of 32kHz, 44.1kHz, or 48kHz) and DTS format audio cannot be output. - Depending on the board, only video signals may be output. In this case, in addition to connecting an HDMI-certifi ed cable to the HDMI 1 terminal, connect a Ø 3.5 mm stereo minijack cable to the AUDIO IN terminal and set "Audio Select" to "HDMI+Analog". Page 48 • If you are using a DVI-HDMI conversion cable to connect external equipment to the TV, check the following: - Is an audio cable connected? The DVI-HDMI conversion cable is for video only. Connect a Ø 3.5 mm stereo mini jack cable to listen to the audio. - Is HDMI 1 being used? When the TV is connected to another HDMI terminal, the audio and video are not output together even if a Ø 3.5 mm stereo minijack cable is connected to the shared AUDIO IN terminal for PC IN and HDMI 1. - Check the "Audio Select" setting. Set "Audio Select" to "HDMI+Analog". Page 48 • • • • -$@-&6/@&JOEC
70 Problem Possible Solution No picture • Is connection to other components correct? Pages 12 to 16 and 43 Is the correct input selected? Pages 12 and 19 Is "On" selected in "Audio Only"? Page 27 • If the PC image is not displayed, check the following: - When connecting a laptop PC to the TV, check that display output mode of the PC is set to external monitor. - Check the resolution setting on the PC. Is a non-compatible signal being input? Page 48 • • • Picture quality of HD programs is poor. • To enjoy HD images from external equipment, you are required to set up HDMI connection or component connection. If the program content is not of HD quality, HD images cannot be displayed. Check that the program you are viewing provides HD images. The HD cable/satellite set-top box may need to be confi gured to output HD images via cable/satellite. The cable/satellite broadcast may not support a signal resolution of 1080p. • • • • The TV sometimes makes a cracking sound. • This is not a malfunction. This happens when the cabinet slightly expands and contracts according to change in temperature. This does not affect the TV's performance. • • The original home page cannot be displayed.• Is the ETHERNET cable connected correctly? Page 50 • Check the settings of "Communication Setup" and "Interactive Service". Page 51 • Some Internet functions used on a PC are not available from the TV.• The TV has only limited functions compared with regular PC browsers. Page 53 Appendix -$@-&6/@&JOEC
71 Troubleshooting - Error Message The example of an error message displayed on a screenError code Possible Solution Failed to receive broadcast. •E202Check the antenna cable. Check that the antenna is correctly setup. • No broadcast now. •E203Check the broadcast time in the program guide. • An incompatible audio signal has been received. Change the output device audio settings to PCM. •—This message is displayed when an audio format other than PCM is input. (Dolby Digital and DTS audio formats are not supported.) - Set the audio output format of connected external HDMI equipment to PCM. - Refer to the operation manual of the external equipment for setting details. • Cautions regarding use in high and low temperature environments When the unit is used in a low temperature space (e.g. room, offi ce), the picture may leave trails or appear slightly delayed. This is not a malfunction, and the unit will recover when the temperature returns to normal. Do not leave the unit in a hot or cold location. Also, do not leave the unit in a location exposed to direct sunlight or near a heater, as this may cause the cabinet to deform and the front panel to malfunction. Storage temperature: f4°F to e140°F ( f20°C to e60°C) • • CLEARING THE SECRET NUMBER If you forget the secret number, clear the secret number using the following procedure. 1 Select an item from the list below to display the secret number input screen. (For operating the on-screen display menu, see page 22.) • "Color system" ( ➝"Input Terminal Setting" ➝System Options menu). • "EZ Setup" or "Reset" (➝Initial Setup menu). • "CH Setup” (➝"Broadcasting Setting" ➝Initial Setup menu). • "Parental CTRL" (➝"Individual Setting" ➝Initial Setup menu). • "Interactive Service" (➝"Internet Setting" ➝Initial Setup menu). • "Software Update" (➝Information menu). 2 Press and hold both CH U and VOL k on the TV simultaneously until the message appears on the screen. The secret number is . • As a precautionary measure, make a note of your secret number above, cut it from this manual, and keep it in a safe place. Appendix -$@-&6/@&@JOEE
Optional Accessory The listed optional accessory is available for the Liquid Crystal Television. Please purchase it at your nearest shop. • Additional optional accessories may be available in the near future. When purchasing, please read the newest catalogue for compatibility and check the availability. Part name Model number Wall mount bracketAN-52AG4 Specifi cations Item Model: LC-52LE920UN Model: LC-60LE920UN LCD panelSize 52 o Class (52 1/32o Diagonal) 60 o Class (60 1/32o Diagonal) Resolution 2,073,600 pixels (1,920 g 1,080) TV FunctionTV-standard (CCIR) American TV Standard ATSC/NTSC System Receiving ChannelVHF/UHF VHF 2-13ch, UHF 14-69ch CATV 1-135ch (non-scrambled channel only) Digital Terrestrial Broadcast (8VSB)2-69ch Digital cable *1 (64/256 QAM)1-135ch (non-scrambled channel only) Audio multiplex BTSC System Audio out 10W g 2 + 15 W (WF) TerminalsBack panel vertical inputsVIDEO AV in (AV mini plug and RCA plugs) PC INANALOG RGB (PC) in (15-pin mini D-sub female connector), Audio in (Ø 3.5 mm stereo jack) HDMI 1 HDMI in with HDCP, Audio in (Ø 3.5 mm stereo jack) HDMI 2 HDMI in with HDCP HDMI 3 HDMI in with HDCP HDMI 4 HDMI in with HDCP AUDIO IN Audio in (Ø 3.5 mm stereo jack) AUDIO OUT Audio out (Ø 3.5 mm stereo jack) DIGITAL AUDIO OUTPUTOptical Digital audio output g 1 (PCM/Dolby Digital) ETHERNET Network connector USB 1 Photo/Music mode, Software update USB 2 Photo/Music mode, Software update Back panel horizontal inputsCOMPONENT COMPONENT in ANT/CABLE 75 q Unbalance, F Type g 1 for Analog (VHF/UHF/CATV) and Digital (AIR/CABLE) RS-232C 9-pin D-sub male connector OSD language English/French/Spanish Power Requirement AC 120 V, 60 Hz Power Consumption 170 W (0.5 W Standby with AC 120 V) 230 W (0.5 W Standby with AC 120 V) WeightTV + stand 77.2 lbs./35.0 kg 112.4 lbs./51.0 kg TV only 66.1 lbs./30.0 kg 89.3 lbs./40.5 kg Dimension *2 (W g H g D)TV + stand 49 5/8 g 33 29/32 g 13 25/64 inch56 21/32 g 38 25/64 g 14 1/2 inch TV only 49 5/8 g 31 15/16 g 1 35/64 inch56 21/32 g 35 61/64 g 1 37/64 inch Operating temperature e32°F to e104°F (0°C to e40°C) *1 Emergency alert messages via Cable are unreceivable.*2 The dimensional drawings are shown on the inside back cover. • As part of policy of continuous improvement, SHARP reserves the right to make design and specifi cation changes for product improvement without prior notice. The performance specifi cation fi gures indicated are nominal values of production units. There may be some deviations from these values in individual units. 72 Appendix -$@-&6/@&JOEC
73 Information on the Software License for This Product Software composition The software included in this product is comprised of various software components whose individual copyrights are held by SHARP or by third parties. Software developed by SHARP and open source software The copyrights for the software components and various relevant documents included with this product that were developed or written by SHARP are owned by SHARP and are protected by the Copyright Act, international treaties, and other relevant laws. This product also makes use of freely distributed software and software components whose copyrights are held by third parties. These include software components covered by a GNU General Public License (hereafter GPL), a GNU Lesser General Public License (hereafter LGPL) or other license agreement. Obtaining source code Some of the open source software licensors require the distributor to provide the source code with the executable software components. GPL and LGPL include similar requirements. For information on obtaining the source code for the open source software and for obtaining the GPL, LGPL, and other license agreement information, visit the following website: http://www.sharpusa.com/gpl We are unable to answer any questions about the source code for the open source software. The source code for the software components whose copyrights are held by SHARP is not distributed. Acknowledgements The following open source software components are included in this product: • linux kernel/busybox/glibc/zlib/libpng/libjpeg/libiconv/DirectFB/OpenSSL/XMLRPC-EPI/mtd-utils/Expat/Qt/ U-Boot/WMDRM/AGG(ver2.3)/device-mapper Software Copyrights XMLRPC-EPI Copyright 2000 © Epinions, Inc. libjpeg This software is copyright © 1991-1998, Thomas G. Lane. Portions of this software are based in part on the work of the Independent JPEG Group. OpenSSL Copyright © 1998-2008 The OpenSSL Project. This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http://www.openssl.org) SSLeay Copyright © 1995-1998 Eric Young ([email protected]) This product includes cryptographic software written by Eric Young ([email protected]). Expat Copyright © 1998, 1999, 2000 Thai Open Source Software Center Ltd and Clark Cooper. Copyright © 2001, 2002, 2003, 2004, 2005, 2006 Expat maintainers. Qt Copyright © 2009 Nokia Corporation and/or its subsidiary(-ies). Contact: Qt Software Information ([email protected]) WMDRM Content owners use Windows Media digital rights management technology (WMDRM) to protect their intellectual property, including copyrights. This device uses WMDRM software to access WMDRM- protected content. If the WMDRM software fails to protect the content, content owners may ask Microsoft to revoke the software’s ability to use WMDRM to play or copy protected content. Revocation does not affect unprotected content. When you download licenses for protected content, you agree that Microsoft may include a revocation list with the licenses. Content owners may require you to upgrade WMDRM to access to their content. If you decline an upgrade, you will not be able to access content that requires the upgrade. ■ ■ ■ ■ ■ Appendix -$@-&6/@&JOEC
74 CONSUMER LIMITED WARRANTY SHARP ELECTRONICS CORPORATION warrants to the first consumer purchaser that this Sharp brand Liquid Crystal Display product (the “Product”), when shipped in its original container, will be free from defective workmanship and materials, and agrees that it will, at its option, either repair the defect or replace the defective Product or part thereof with a new or remanufactured equivalent at no charge to the purchaser for parts or labor for the period(s) set forth below. This warranty does not apply to any appearance items of the Product or if the serial number or model number affixed to the Product has been removed, defaced, changed, altered or tampered with. This warranty does not cover installation or signal reception problems. This limited warranty will not apply if the Product has been or is being used in a commercial setting or application; this warranty is meant solely for the non-commercial, household use of the Product by consumers in their home or residence. If you intend to or already use this Product for commercial purposes or in a commercial setting, there are warranties available to cover your use of this Product, the terms of which may vary. Please contact 1-888-GO-SHARP for further information. In order to enforce your rights under this limited warranty, you should follow the steps set forth below. You must be able to provide proof of purchase to the servicer, which proof must include the date of purchase. To the extent permitted by applicable state law, the warranties set forth are in lieu of, and exclusive of, all other warranties, express or implied. Specifically ALL OTHER WARRANTIES OTHER THAN THOSE SET FORTH ABOVE ARE EXCLUDED, ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR USE, AND FITNESS FOR A PARTICULAR PURPOSE ARE SPECIFICALLY EXCLUDED. IF, UNDER APPLICABLE STATE LAW, IMPLIED WARRANTIES MAY NOT VALIDLY BE DISCLAIMED OR EXCLUDED, THE DURATION OF SUCH IMPLIED WARRANTIES IS LIMITED TO THE PERIOD(S) FROM THE DATE OF PURCHASE SET FORTH BELOW. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. The warranties given herein shall be the sole and exclusive warranties granted by Sharp and shall be the sole and exclusive remedy available to the purchaser and only for the time periods set forth herein. No other representations or promises made by anyone are permitted. Correction of defects, in the manner and for the period of time described herein, shall constitute complete fulfillment of all liabilities and responsibilities of Sharp to the purchaser with respect to the Product, and shall constitute full satisfaction of all claims, whether based on contract, negligence, strict liability or otherwise. Sharp does not warrant nor shall Sharp be liable, or in any way responsible, for Products which have been subject to abuse (including, but not limited to, improper voltage), accident, misuse, negligence, lack of reasonable care, alteration, modification, tampering, misuse, improper operation or maintenance or any damages or defects in the Product which were caused by repairs or attempted repairs performed by anyone other than a Sharp authorized servicer. Nor shall Sharp be liable or in any way responsible for any incidental or consequential economic or property damage. Some states do not allow limits on warranties or on remedies for breach in certain transactions; in such states, the limits herein may not apply. THIS LIMITED WARRANTY IS VALID ONLY IN THE FIFTY (50) UNITED STATES, THE DISTRICT OF COLUMBIA AND PUERTO RICO. Model Specific Section Where to Obtain Service:From a Sharp Authorized Servicer located in the United States. To find the location of the nearest Sharp Authorized Servicer, please call Sharp toll free at 1-800-BE-SHARP. What to do to Obtain Service:Contact your Sharp Authorized Servicer to obtain in home service for this product. The Servicer will come to your location and if necessary remove the unit for repair at the Servicer’s facility and return the set to you once completed. Be sure to have Proof of Purchase available. TO OBTAIN PRODUCT INFORMATION OR PURCHASE ACCESSORIES AND EXTENDED WARRANTIES, CALL 1-800-BE-SHARP OR VISIT www.sharpusa.com Additional Exclusions from Warranty Coverage (if any):In order for the Product to be serviced, the Product must be readily available to the servicer, free and clear of any complex or non-standard installation, mounting or other encumbrance which would unreasonably interfere with servicing the Product. The Servicer will remount the Product after service, provided that such remounting is not into a complex or non-standard installa- tion. Any additional labor and materials required to remove and/or reinstall a Product above and beyond the foregoing are not covered by this warranty, may result in additional charges and are the responsibility of the consumer. Image Retention resulting from a fixed image being displayed for long periods of time is not covered by this Limited Warranty (see Operation Manual on how to prevent this). Warranty Period for this Product:One (1) year parts and labor from the date of purchase. Your Product Model Number & Description:LC-52LE920UN/LC-60LE920UN LCD Color Television (Be sure to have this information available when you need service for your Product.) For location of the nearest Sharp Authorized Service, or to obtain product literature, accessories, supplies, or customer assistance, please call 1-800-BE-SHARP. Calling for Service LIMITED WARRANTY -$@-&6/@&JOEC
Unit: inch (mm) Unité: pouce (mm) Unidad: pulgada (mm) Dimensional Drawings LC-60LE920UN AN-52AG4 LC-52LE920UN AN-52AG46 15/64(158)1 35/64(39) 13 25/64(340) 4 11/64(106) 2 41/64(67)1 35/64(39) 49 5/8 (1260) 25 23/32 (653) 19 1/16 (484) 15 3/4 (400) 56 21/32 (1439) 52 17/32 (1334.2) 38 25/64 (975) 35 61/64 (913) 29 41/64 (752.6) 21 1/2 (546)22 27/32 (580) 15 3/4 (400)2 29/64 (62) 4 49/64 (121) 1 37/64(40)6 55/64(174) 14 1/2(368)2 41/64(67) 4 7/32(107) 1 37/64(40) 15 3/4 (400) 33 29/32 (861) 31 15/16 (811) 1 63/64 (50) 6 25/32 (172) 15 3/4 (400) 21 17/64 (540) 45 9/16 (1157) -$@-&6/@&@$PWFSJOEE
SHARP ELECTRONICS CORPORATION Sharp Plaza, Mahwah, New Jersey 07495-1163 SHARP CORPORATION Printed in Mexico Imprimé au Mexique Impreso en México TINS-E587WJZZ 10P06-MX-NM -$@-&6/@&@$PWFSJOEE