Sharp DX B450P User Manual
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User’s Guide9-11 Error and Warning Messages Troubleshooting JOBLIB Error 03 Press Start JobLibrary private mode datastream missing PIN.Ensure the PIN is entered JOBLIB Error 04 Press Start JobLibrary datastream attempted to overwrite a Private job, but PIN did not match.Ensure the PIN matches or change the Job Name JOBLIB Error 05 Press Start JobLibrary has insufficient storageDelete unneeded files from the printer disk Load Paper Tray x Media size and type The requested size and type of paper was not sensed in the trayLoad paper of the size and type noted. Use the Status key to check that paper size and type is correct for the tray. Loading First stage of printer boot cycleNone Normal Printer Operation Maintenance Reqd Printer has reached the maintenance interval of 200,000 pages.Press Start to acknowledge the condition. Please contact your dealer or authorized service representative for assistance in maintenance. Mem Size Changed xxxM (Was xxxM) Printer recognizes that optional memory was installed or removedPress Start to acknowledge Net1: Comm Error Press Start Communications error with optional interfaceRemove the optional interface and restart the printer. Call service. Net1: Error 1 Press Start Serial interface option: overrun errorVerify that the handshaking protocol settings match between the printer and the host. Net1: Error 2 Press Start Serial interface option: parity errorVerify that the parity settings match between the printer and the host. Net1: Error 3 Press Start Serial interface option: framing errorVerify that the serial settings match between the printer and the host. Net1: Error 4 Press Start Serial interface option: flow control errorVerify that the handshaking protocol settings match between the printer and the host. Not Ready Printer is offline Press Start NVRAM Failure xx Controller failure Restart printer. If the problem reoccurs, call service Out Of Memory The job is too complex for the installed memoryAdd optional memory Panel Locked The printer panel has been locked to prevent changesContact the administrator Power Save Mode Printer is in power save modeNone Normal Printer Operation Printer automatically returns to normal mode when data is received. Error Message Line 1Error Message Line 2Possible CauseAction Downloaded From ManualsPrinter.com Manuals
9-12User’s Guide Error and Warning Messages Troubleshooting Printing Job printing None Normal Printer Operation Processing Data received None Normal Printer Operation Ready Printer is ready and idle None Normal Printer Operation Resetting Printer has received a command to rebootNone Normal Printer Operation User FLASH Error Select To Format An unformatted user flash option was installedPress Select to format the flash Waiting Partial data received Wait for the remaining data to be received. Normal Printer Operation Error Message Line 1Error Message Line 2Possible CauseAction Downloaded From ManualsPrinter.com Manuals
10 -1 Chapter 10: Clearing Paper Jams When there is a paper jam, refer to the following procedures and follow the instructions. NOTE:Paper jams could be due to the printer installation environment and type of paper used. The diagram below shows the printer with the two optional tray modules, duplex module, and Offset Catch Tray installed. NOTE:If the jammed paper is removed without opening the top cover, you still need to open and close the top cover. Doing this will remove the error message. CAUTION: Never touch areas labeled as “High Voltage.” Never touch a labeled area found on or near the heat roller. If a sheet of paper is wrapped around the heat roller, do not try to remove it by yourself to avoid injuries or burns. Switch off the machine immediately, and contact your service provider. “At the Toner Cartridge” “At the Duplex Module” “At the Fuser Unit” “At the Paper Trays” “At the Offset Catch Tray” In this Chapter... At the Paper Trays At the Fuser Unit At the Toner Cartridge At the Duplex Module At the Offset Catch Tr a y Downloaded From ManualsPrinter.com Manuals
10 - 2User’s Guide At the Paper Trays Clearing Paper Jams At the Paper Trays 1.Pull the paper tray out of the printer. The paper tray must be pulled out completely. If the paper tray is pulled out halfway and pushed in again, the paper may be damaged. NOTE:If the paper is jammed inside the printer and behind the first level paper tray, pull out both the first and the second level paper trays. NOTE:If the paper is jammed inside the printer and behind the second level paper tray, pull out only the second level paper tray. 2.Remove any wrinkled paper in the paper tray. Downloaded From ManualsPrinter.com Manuals
User’s Guide10 -3 At the Paper Trays Clearing Paper Jams 3.Remove any paper jammed inside the printer. NOTE:If the printer is installed with the two optional tray modules, examine the interior of all the tray modules. 4.Push the paper tray completely into the printer. 5.Open and close the top cover to clear the Jam message. Downloaded From ManualsPrinter.com Manuals
10 - 4User’s Guide At the Fuser Unit Clearing Paper Jams At the Fuser Unit 1.Remove any paper from the Standard Output Tray. NOTE:If the duplex unit is installed, open the cover of the Duplex module first. See“At the Duplex Module” on page 10-8. 2.Lift the second lever from the top left corner of the back of the printer. 3.Open the rear cover. NOTE:Do not touch any parts inside the printer. Downloaded From ManualsPrinter.com Manuals
User’s Guide10 -5 At the Fuser Unit Clearing Paper Jams 4.Open the cover of the Fuser Unit and remove any jammed paper. If paper is torn, check for any remaining torn pieces of paper. 5.Close the rear cover. NOTE:Make sure that the levers at the rear of the printer, as shown in the diagram, are returned to the positions they were in before clearing the jam. The Fuser Unit is hot. Be careful not to touch it as you can get burned. Make sure that the levers at both ends of the Fuser Unit are returned to the positions they were in before clearing the jam. If you let go of the cover of the Fuser Unit, it will return to its original position. Downloaded From ManualsPrinter.com Manuals
10 - 6User’s Guide At the Toner Cartridge Clearing Paper Jams 6.Open and close the top cover to clear the Jam message. At the Toner Cartridge 1.Remove any paper in the Standard Output Tray. 2.Open the top cover to clear the Jam message. NOTE:Do not touch any parts inside the printer. Downloaded From ManualsPrinter.com Manuals
User’s Guide10 -7 At the Toner Cartridge Clearing Paper Jams 3.Hold the Toner Cartridge by the grip and pull it out slowly. Then place it on a flat surface. NOTE:To prevent the toner from getting the surface dirty, lay a piece of paper down to place the Toner Cartridge on. 4.Remove Tray 1. 5.Examine the interior from which the Toner Cartridge has been taken out and remove any jammed paper. By rotating the rollers as shown in the diagram, the paper will be loosened and can be removed easily. If paper is torn, check for any remaining torn pieces of paper. 6.Hold the Toner Cartridge by the grip and insert it into the slot inside the printer. Downloaded From ManualsPrinter.com Manuals
10 - 8User’s Guide At the Duplex Module Clearing Paper Jams NOTE:Do not touch any parts inside the printer. Ensure that the Toner Cartridge is correctly installed. 7.Close the top cover securely. At the Duplex Module Duplex at the paper exit 1.Examine the paper exit and remove any jammed paper. If paper is torn, check for any remaining torn pieces of paper. NOTE:If the paper is difficult to remove, carry out the operation in the following section, See “Duplex at the interior of the top cover” on page 10-9 Downloaded From ManualsPrinter.com Manuals