Sharp DX B450P User Manual
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9-1 Chapter 9: Troubleshooting This chapter provides information to help you trouble shoot problems. It explains what to if the printer is not printing at all, is not printing correctly, or if error messages are displayed.In this Chapter... Poor Print Quality Printing is Not Clear Paper Incorrectly Fed Noise Error and Warning Messages Downloaded From ManualsPrinter.com Manuals
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9-2User’s Guide Poor Print Quality Troubleshooting Poor Print Quality Paper Is Output Blank or All Black Printout Is Faded, Stained, Missing, Wrinkled, or Blurred StatusItems to checkAction Nothing is printed. Is the seal of the Toner Cartridge pulled out? Pull out the seal. Are two or more sheets of paper fed simultaneously?Remove and fan the papers well. Then load them again. Is the Toner Cartridge defective or damaged? Replace it with a new Toner Cartridge. Is the Toner Cartridge correctly...
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User’s Guide9-3 Poor Print Quality Troubleshooting Black spots are printed. Is the correct type of paper used? Load the correct type of paper. Is the Toner Cartridge defective or damaged? Ensure that you are not printing outside the non printable area. This is within 4 mm of the paper edgeReplace it with a new Toner Cartridge. Black streaks are printed. Is the Toner Cartridge defective or damaged? Replace it with a new Toner Cartridge. Dirt appears at equal intervals.The feed route of the paper may...
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9-4User’s Guide Poor Print Quality Troubleshooting Shadows are printed around black filled areas.Are you using paper that has been left unwrapped for a long period of time (especially when the humidity is low)?Replace with paper from a new ream. White dots appear in black filled areas.Is the correct type of paper used? Load the correct type of paper. Is the Toner Cartridge defective or damaged? Replace it with a new Toner Cartridge. Printed image smudges when rubbed with your finger.Is the paper...
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User’s Guide9-5 Poor Print Quality Troubleshooting Image is printed at an angle. Image is printed at an unexpected location.Are the paper tray guides set in the correct positions?Set the length guide and width guide in the correct positions. Vertical blanks appear. Is the Toner Cartridge correctly set? Reset the Toner Cartridge correctly. Is the Toner Cartridge defective or damaged? Replace it with a new Toner Cartridge. Paper is wrinkled. Is the correct type of paper used? Load the correct type of...
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9-6User’s Guide No Power Troubleshooting No Power Cannot Print Text is blurred. Is the paper damp? Replace with paper from a new ream. Is the correct type of paper used? Load the correct type of paper. StatusItems to checkAction There is no power. Is the power switched off? Press the printer switch to the position to turn the power on. Is the power cord disconnected or not securely connected?Switch off the power and connect the cord to the power outlet and printer again. Then, switch on the power....
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User’s Guide9-7 Printing is Not Clear Troubleshooting Printing is Not Clear Paper Incorrectly Fed StatusItems to checkAction Transparencies are not printed clearly. Are the correct type of transparencies used?Load the correct type of transparencies. Are the transparencies correctly loaded in the paper tray?Load the transparencies correctly in the paper tray. Postcards are not printed clearly. Are the correct type of postcards used? Load the correct type of postcards. Are the postcards correctly...
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9-8User’s Guide Noise Troubleshooting Noise Error and Warning Messages Your printer’s Operator Panel provides you with information and troubleshooting help. When an error or warning condition occurs, the Operator Panel displays a message informing you of the problem. Warning Messages The following table lists warning messages, possible causes, and the actions required to correct each cause. When Warning messages are displayed, the printer continues to operate. StatusItems to checkAction Strange noise...
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User’s Guide9-9 Error and Warning Messages Troubleshooting Error Messages The table below lists error messages, the possible causes of each error, and the actions required to recover from each error. When Error messages are displayed, the printer stops printing and user intervention is required before printing can continue. Error Message Line 1Error Message Line 2Possible CauseAction Exit Jam Offset Tray Jam Duplex JamRemove Paper There is a paper jam inside the printer. Remove the jammed paper from...
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9-10User’s Guide Error and Warning Messages Troubleshooting ROS Failure Call Service The ROS has failed. Turn the printer off, then turn it on. If the problem reoccurs, contact an authorized service provider. Fuser Failure Call Service The fuser has failed. Offset Tray Fail Call Service The offset tray was removed or has failed. Duplex Failure Call Service The duplexer was removed or has failed. Main Motor Fail Call Service The main motor has failed. Engine Nv Fail Call Service The engine has...