Sharp DX B350P User Manual

User’s Guide9-11
Error and Warning Messages
Troubleshooting
JOBLIB Error 03 Press Start JobLibrary private mode 
datastream missing PIN.Ensure the PIN is entered
JOBLIB Error 04 Press Start JobLibrary datastream 
attempted to overwrite a 
Private job, but PIN did 
not match.Ensure the PIN matches or change the 
Job Name
JOBLIB Error 05 Press Start JobLibrary has insufficient 
storageDelete unneeded files from the printer 
disk
Load Paper Tray x Media size and type The requested size and 
type of paper...

9-12User’s Guide
Error and Warning Messages
Troubleshooting
Printing Job printing None
Normal Printer Operation
Processing Data received None
Normal Printer Operation
Ready Printer is ready and idle None
Normal Printer Operation
Resetting Printer has received a 
command to rebootNone
Normal Printer Operation
User FLASH Error Select To Format An unformatted user flash 
option was installedPress Select to format the flash
Waiting Partial data received Wait for the remaining data to be 
received. 
Normal...

10 -1
Chapter 10: Clearing Paper Jams
When there is a paper jam, refer to the following 
procedures and follow the instructions.
NOTE:Paper jams could be due to the printer installation
environment and type of paper used. 
The diagram below shows the printer with the two optional 
tray modules, duplex module, and Offset Catch Tray 
installed. 
NOTE:If the jammed paper is removed without opening the
top cover, you still need to open and close the top
cover. Doing this will remove the error message....

10 - 2User’s Guide
At the Paper Trays
Clearing Paper Jams
At the Paper Trays
1.Pull the paper tray out of the printer.
The paper tray must be pulled out completely. If the paper tray is pulled out halfway and 
pushed in again, the paper may be damaged. 
NOTE:If the paper is jammed inside the printer and behind the first level paper tray, pull out both the first
and the second level paper trays. 
NOTE:If the paper is jammed inside the printer and behind the second level paper tray, pull out only the...

User’s Guide10 -3
At the Paper Trays
Clearing Paper Jams
3.Remove any paper jammed inside the printer. 
NOTE:If the printer is installed with the two optional tray modules, examine the interior of all the tray
modules. 
4.Push the paper tray completely into the printer. 
5.Open and close the top cover to clear the Jam message. 
Downloaded From ManualsPrinter.com Manuals 

10 - 4User’s Guide
At the Fuser Unit
Clearing Paper Jams
At the Fuser Unit
1.Remove any paper from the Standard Output Tray. 
NOTE:If the duplex unit is installed, open the cover of the Duplex module first. See“At the Duplex
Module” on page 10-8.
2.Lift the second lever from the top left corner of the back of the printer. 
3.Open the rear cover. 
NOTE:Do not touch any parts inside the printer. 
Downloaded From ManualsPrinter.com Manuals 

User’s Guide10 -5
At the Fuser Unit
Clearing Paper Jams
4.Open the cover of the Fuser Unit and remove any jammed paper. If paper is torn, check 
for any remaining torn pieces of paper. 
5.Close the rear cover. 
NOTE:Make sure that the levers at the rear of the printer, as shown in the diagram, are returned to the
positions they were in before clearing the jam. 
The Fuser Unit is hot. Be careful not to touch it as you can get burned.
Make sure that the levers at both ends of the Fuser Unit are returned to...

10 - 6User’s Guide
At the Toner Cartridge
Clearing Paper Jams
6.Open and close the top cover to clear the Jam message. 
At the Toner Cartridge
1.Remove any paper in the Standard Output Tray. 
2.Open the top cover to clear the Jam message.
NOTE:Do not touch any parts inside the printer. 
Downloaded From ManualsPrinter.com Manuals 

User’s Guide10 -7
At the Toner Cartridge
Clearing Paper Jams
3.Hold the Toner Cartridge by the grip and pull it out slowly. Then place it on a flat surface. 
NOTE:To prevent the toner from getting the surface dirty, lay a piece of paper down to place the Toner
Cartridge on.
4.Remove Tray 1.
5.Examine the interior from which the Toner Cartridge has been taken out and remove any 
jammed paper. By rotating the rollers as shown in the diagram, the paper will be loosened 
and can be removed easily. If paper...

10 - 8User’s Guide
At the Duplex Module
Clearing Paper Jams
NOTE:Do not touch any parts inside the printer. Ensure that the Toner Cartridge is correctly installed. 
7.Close the top cover securely.
At the Duplex Module
Duplex at the paper exit
1.Examine the paper exit and remove any jammed paper. If paper is torn, check for any 
remaining torn pieces of paper. 
NOTE:If the paper is difficult to remove, carry out the operation in the following section, See “Duplex at
the interior of the top cover” on page...