Sharp AR M351U User Manual

							TROUBLESHOOTING
6-3
ProblemCheckSolution or cause
The printer driver
cannot be installed.Is there sufficient free space on your hard
drive?Delete any unneeded files and applications to increase
free space on your hard drive.
Are you using an operating system that is not
supported?Make sure your operating system is supported. (See
the SOFTWARE SETUP GUIDE (for printer) that
accompanied the machine.)
Two-sided printing is
not possible.Is [2-Sided (Book)] or [2-Sided (Tablet)]
selected in the Main tab of the printer driver?Select [2-Sided (Book)] or [2-Sided (Tablet)] (page 2-
2).
Has two-sided printing been prohibited in the
key operator programs?Disabling of Duplex has been enabled in the key
operator programs. Consult the key operator.
Not all of the image is
printed.Are multiple applications running at once? Quit all applications that you are not using and try
printing again.
Stapling does not take
place.Has use of the staple been prohibited in the
key operator programs?Disabling of Stapler has been enabled in the key
operator programs. Consult the key operator. The
inserter does not operate (when an inserter is
installed).
Did you attempt to staple more than the
maximum number of pages?Check the maximum number of pages that can be
stapled (page 2-4
).
The mail-bin stacker
cannot be used.Has the mail-bin stacker been disabled in the
key operator programs?DISABLING OF MAIL-BIN STACKER has been
enabled in the key operator programs. Consult your
key operator and take action accordingly.
Punching does not take
place (when a punch
module is installed).Is the Punch checkbox selected in the
Main tab of the printer driver?Select the Punch checkbox. (page 2-5
)
Has use of the punch module been prohibited
in the key operator programs?Disabling of punch has been enabled in the key
operator programs. Consult the key operator.
Document filing is not
possible.Has the printer driver been set to use the
document filing function?Select the Document Filing checkbox in the Job
Handling tab of the printer driver. (page 2-12
)
Do user folders created in the machine
appear in Folder Information?Click the Get Folder Name button in the document
filing screen to call up the folders created in the
machine. (page 2-12
)
Does the user folder have a password? Enter the password in Folder Pass Code in the
document filing screen. (page 2-12
)
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							TROUBLESHOOTING
6-4
Checking the IP address
There are three ways to check the IP address:
1. Using [LIST PRINT] in [CUSTOM SETTINGS] in the operation panel
Select NIC PAGE to print a list of the machine settings. The IP address that has been set for the machine can be
found in this list. Follow the procedure below to check the IP address using NIC PAGE.
2. Using the key operator programs
The IP address can be verified using the key operator programs. To use this procedure, consult your key operator.
3. Using the NIC Manager utility in the Software CD-ROM (2)
The NIC Manager utility in the Software CD-ROM (2) can be used to check the IP address. For details, see the
online manual (Print Server Card Users Manual) in the Software CD-ROM (2).
Checking the IP address from the [CUSTOM SETTINGS] screen of the operation
panel
1Press the [CUSTOM SETTINGS] key.
The custom setting
menu screen will
appear.
2Touch the [LIST PRINT] key.
3Touch the [PRINTER TEST PAGE] key.
4Touch the [NIC PAGE] key.
PROCESSING PRINT
DATA appears in the
message screen and
printing begins. To cancel
printing, touch the
[CANCEL] key.
FAX DATA
RECEIVE/FORWARD
LIST PRINT
L
PRINTER TEST PAGE
DOCUMENT FILING
USER/FOLDER LIST
NOTE
There are a variety of different types of network
environments. When using the machine in a network
environment, refer to the detailed explanations in the
online manual (Print Server Card Users Manual) in
the Software CD-ROM (2).
PCL EXTENDED
FONT LIST
NIC PAGE
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							7-1
CHAPTER 7
APPENDIX
This chapter contains product specifications and other technical
information.
Page
PRINTER SPECIFICATIONS ........................................................................7-2
NOTICE PAGE PRINTING ............................................................................7-3
PRINT AREA .................................................................................................7-4
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							7-2
PRINTER SPECIFICATIONS
Memory capacity (standard) Standard 128MB
DIMM slots for additional memory One (64 MB to 256 MB memory can be mounted.)
Page description language PCL6, PCL5e, PS3 emulation*
Resident font For PCL: Outline fonts: 80
Barcode fonts (option): 28
Bitmap font: 1
PostScript compatible fonts (option): 136
Interface IEEE-1284 compatible parallel interface (P1284B connector)
USB1.1 (Windows98/ME/2000/XP/Server 2003)
USB2.0 (Windows2000/XP/Server 2003)
LAN connection 10Base-T/100Base-TX
Supported protocols: IPX/SPX, TCP/IP, EtherTalk, NetBEUI
For detailed network specifications, see the manual for the print server
card. (The manual is provided in PDF format in the  Software CD-ROM
(2).)
Operating system IBM PC/AT or compatible computer: Windows® 95/98/Me, Windows NT®
4.0 (ServicePack5 or later), Windows® 2000 Server/Professional,
Windows
® XP Professional/Home Edition, Windows® Server 2003
Macintosh series*: Mac OS 8.6 to 9.2.2, 10.1.5, and 10.2 to 10.2.8
(except 10.2.2), 10.3 to 10.3.3
Continuous print speed AR-M351N: 35 pages/min, AR-M451N: 45 pages/min
(Print speed during printing of the second sheet and following sheets
when using A4 (8-1/2 x 11) plain paper and performing continuous one-
sided printing of the same page; excluding use of offset output.)
Resolution Data processing: 600 x 600 dpi
Printing: 600 x 600 dpi, 1200 dpi equivalent x 600 dpi
* An optional PS3 expansion kit is needed.
Some discrepancies may exist in the illustrations and content due to improvements to the machine.
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							7-3
NOTICE PAGE PRINTING
A notice page will be printed when the current print job cannot be run due to a system limitation and an explanation
of the limitation is too lengthy to be shown in the message display. A notice page will describe the limitation and other
possible ways instead of possibilities to run the job.
Printing of the notice page is initially disabled in the key operator programs (see PROHIBIT NOTICE PAGE
PRINTING on page 5-5
). 
A notice page will be printed in the following cases.

When the print data of a single job is so large that it cannot be held in memory. (When there are other jobs
occupying memory, notice pages may tend to be printed more frequently even for jobs with small amounts of
data.)

When different paper sizes have been selected for printing within a print job and one or more of the sizes cannot
be delivered to the selected exit tray or to the stapler compiler. In these cases printed paper will be delivered
partly to the specified destination (tray or compiler) and partly to another exit tray.

When a function is selected that has been disabled using the key operator programs, such as disabling of two-
sided printing, disabling of the staple function, or disabling of a specified exit tray.

An invalid account number is entered when the auditing mode has been set.
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							7-4
PRINT AREA
The print area of this product is shown below.

The print area is the entire page excluding a margin
of 4.2 mm (11/64) at each edge. The actual print
area may vary depending on the printer driver used
and the type of software application. 
PCL symbol set

These symbol sets are trademarks or registered
trademarks of their respective owners.
Paper size
Printable area
Approx. 4.2mm
   (11/64)*Approx. 4.2mm
 (11/64)* Approx. 4.2mm  (11/64) 
Approx. 4.2mm  (11/64)
6  ISO 6 ASCII 1 Roman-8
2  ISO 8859-1 Latin 1
4 PC-8 Danish/Norwegian3 PC-8  
5 PC-850
7 Legal
8 
ISO 21 German
9 ISO 17 Spanish
11  ISO 15 Italian
12  ISO 60 Norwegian v1
13 ISO 4 
United Kingdom
14 ISO 11 Swedish : names
15 PC1004 (OS/2)
16 DeskTop
17 PS Text
18 Microsoft Publishing
19 Math-8
20 PS Math
10 ISO 69 French
symbol set No.
25 PC-852
26 PC-775
33  Windows 3.0 Latin 1 28 MC Text
29  Windows 3.1 Latin 1
31  Windows 3.1 Latin 5 30  Windows 3.1 Latin 2
32  Windows Baltic (not 3.1)
34 Symbol
35 Wingdings
27 PC Turkish
21 Pi Font
22  ISO 8859-2 Latin 2
23  ISO 8859-9 Latin 5
24  ISO 8859-10 Latin 6
symbol set No.
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							OPERATION MANUAL (for printer)
ARM451N-EX-PRINTER
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