Sharp AR 5520N User Manual

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5
CUSTOMISING SETTINGS (System Settings)
The system settings allow you to customise the machine to match your needs.
SYSTEM SETTINGS
Program 
numberProgram name
Setting codes
(factory default setting 
appears in bold)
Explanation
1 Auto clear time1: OFF
2: 10 sec.
3: 20 sec.
4: 60 sec.
5: 90 sec.
6: 120 sec. Auto clear time automatically returns the 
copy settings to the initial settings (p.8) when a 
certain period of time elapses after a copy is 
made. This program is used to select the 
period of time. Auto clear time can also be 
disabled.
2 Preheat mode1: 1 min.
2: 5 min.
3: 30 min.
4: 60 min.
5: 120 min.
6: 240 min. This function automatically switches the 
machine to a low power consumption state if 
the set duration of time elapses without the 
machine being used when the power is on. 
The POWER SAVE indicator ( ) lights up, 
however, the keys on the operation panel can 
be used. Normal operation automatically 
resumes when a key on the operation panel is 
pressed, a print job is received or an original is 
placed.
3Auto power shut-off 
timer1: 5 min.
2: 30 min.
3: 60 min.
4: 120 min.
5: 240 min. This function automatically switches the 
machine to a state that consumes even less 
power than preheat mode if the set duration of 
time elapses without the machine being used 
when the power is on. All lights except the 
POWER SAVE indicator ( ) and ON LINE 
indicator go off. To resume normal operation, 
press the [START] key ( ). 
Normal operation also resumes automatically 
when a print job is received. While in auto 
power shut-off mode, no keys (except the 
[START] key ( )) can be used.
4
Stream feeding mode*10: OFF
1: ON When copying using the RSPF, during the 
period of time that the RSPF indicator blinks 
after an original has been scanned 
(about 5 seconds), a subsequent original can 
be placed and automatically fed into the 
machine.
5Auto power shut-off 
setting0: OFF
1: ON Use this setting to enable or disable auto 
power shut-off.
6Border line for 2 IN 1 / 
4 IN 11: OFF
2: Solid line 
3: Broken line When copying multiple originals onto a single 
sheet of paper (2 IN 1 / 4 IN 1 copy), this 
function can be used to print a solid or broken 
borderline around each original image.
*1When the RSPF is installed.
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USER SETTINGS
7 Rotation copy0: OFF
1: ON When the auto paper select function is 
enabled and there is no paper that is the same 
size as the original and loaded in the same 
orientation, this function will automatically 
select paper of the same size that is loaded in 
the opposite orientation, and rotate the image 
90 degrees so that it is copied on the paper in 
the correct orientation.
 When the auto ratio select function is 
operating and the original and paper are 
loaded in opposite orientations, this function 
rotates the image so that it is copied on the 
paper in the correct orientation.
8Auto paper select 
mode
*20: OFF
1: ON This function automatically selects paper that 
is the same size as the original placed in the 
RSPF, or the same size as that selected with 
the [ORIGINAL] key ( ). The function can 
be disabled.
9 Auto tray switching
*20: OFF
1: ON If the paper runs out during printing and there 
is paper of the same size and orientation in 
another tray, this function automatically 
switches to that tray (excluding the bypass 
tray). The function can be disabled.
10 to 15 Auditing mode – See AUDITING MODE SETTINGS (p.73).
16Erase width 
adjustment1: 0 mm
2: 5 mm
3: 10 mm
4: 15 mm
5: 20 mm Use this setting to set the width of erasure of 
shadows that appear around the edges and at 
the binding margin when a book or similar 
original is copied.
17 Layout in 2 IN 1 copy1: Pattern 1
2: Pattern 2 Use this setting to select the layout pattern 
when two original pages are copied onto a 
single sheet of paper (see page 32 for the 
layout patterns).
18 Layout in 4 IN 1 copy1: Pattern 1
2: Pattern 2
3: Pattern 3
4: Pattern 4 Use this setting to select the layout pattern 
when four original pages are copied onto a 
single sheet of paper (see page 32 for the 
layout patterns).
20Image rotation in 
duplex copying0: OFF
1: ON When a one-sided vertical (portrait) original is 
placed in a horizontal orientation (B4 or A3 
size) for two-sided copying, the top and bottom 
of the images on the front and back of the 
paper will be opposite to each other.
21Location of the 
margin
*11: Left edge
2: Top edge Use this setting to switch between the margin 
at the top edge and the margin at the left edge.
22 Margin width1: 0 mm
2: 5 mm
3: 10 mm
4: 15 mm
5: 20 mm Use this setting to set the margin width.
23Resolution in Auto/Text 
mode1: 300 dpi
2: 600 dpi This setting is used to change the copy 
resolution in AUTO and TEXT mode from 600 
x 300 dpi to 600 x 600 dpi (high-quality mode). 
Scanning is slower when high-quality mode is 
used.
Program 
numberProgram name
Setting codes
(factory default setting 
appears in bold)
Explanation
*1When the RSPF is installed.
*2When there are two or more paper trays.
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USER SETTINGS
5
*1When the RSPF is installed.
*3AR-5516N is as follows:
1: Upper tray (factory default), 
2: 250-sheet paper feed unit/Upper paper tray of 2 x 250-sheet paper feed unit, 
3: Lower paper tray of 2 x 250-sheet paper feed unit,
5: Bypass tray
24Memory allocated to 
printer mode1: 30%
2: 40%
3: 50%
4: 60%
5: 70% Use this to change the proportion of machine 
memory used for printer mode.
25 Key auto repeat0: OFF
1: ON Use this setting to select whether or not 
holding down a key causes repeated input of 
the key. For keys that normally cause a set 
value to increase when held down (for 
example, holding down the [ZOOM] key (
, 
)), this program can be used to have the 
set value not change when the key is held 
down.
26 Key press time1: Minimum
(current response 
speed)
2: 0.5 sec.
3: 1.0 sec.
4: 1.5 sec.
5: 2.0 sec. Use this setting to select how long a key must 
be pressed for the input to be accepted. By 
selecting a longer time, you can prevent 
settings from being changed by the accidental 
pressing of a key. 
27 Audible signals volume1: Short beep
2: Long beep
3: OFF This sets the volume of beep signals. (p.72)
28Base setting beep 
signal0: OFF
1: ON Use this to sound a beep when a base setting 
is selected. (p.72)
29 Number of copies limit1: 99 copies
2: 999 copies Use this setting to select 99 or 999 for the 
maximum number of copies.
30 Use close paper size0: OFF
1: ON When this function is enabled, printing in 
printer mode will automatically continue using 
a different size of paper if the specified size of 
paper runs out in all trays. This feature does 
not function in copy mode.
31 Default tray setting
*3
1: Upper paper tray
2: Lower paper tray
3: 250-sheet paper 
feed unit/
Upper paper tray of 2 
x 250-sheet paper 
feed unit
4: Lower paper tray of 2 
x 250-sheet paper 
feed unit
5: Bypass tray Use this program to select a default tray. This 
tray is automatically selected each time the 
power is turned on or each time the machine 
reverts to the initial settings.
32Default exposure 
mode1: AUTO
2: TEXT
3: PHOTO Use this program to set AUTO, TEXT, or 
PHOTO as the default exposure mode.
34 Sort auto select
*11: OFF
2: Sort
3: Group Use this setting to select the default output 
mode for copying from the RSPF.
Program 
numberProgram name
Setting codes
(factory default setting 
appears in bold)
Explanation
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USER SETTINGS
SELECTING A SETTING FOR A SYSTEM SETTING
1Hold down the [Light] key ( ) until 
the alarm indicators ( ,  ,  ,  , 
) blink.
The display shows - - 
with the left hyphen 
blinking.
2Enter the program number with the 
numeric keys.
 See SYSTEM 
SETTINGS (p.69 to 
p.71) for the program 
numbers.
 The selected program 
number blinks.
 For example, to select 
Auto clear timer, 
press the [1] key.
3Press the [START] key ( ).
 The selected program 
number stops blinking 
and lights steadily.
 The currently selected 
setting code blinks on 
the right side of the 
display.
4Enter the desired setting code by 
pressing a numeric key.
 For the setting codes, 
see SYSTEM 
SETTINGS. (p.69 to 
p.71)
 The selected setting 
code blinks.
 For example, to select 
90 seconds, press the 
[5] key.
5Press the [START] key ( ).
The selected setting 
code stops blinking and 
lights steadily.
6Press the [Light] key ( ) to complete 
the settings.
The alarm indicators ( ,  ,  ,  ,  ) go 
off and the display returns to the number of 
copies display.
Audible signals (key entry beep, invalid key beep, base setting beep)
The machine sounds three different types of beep signals: a key entry beep that sounds when a valid key is 
pressed, an invalid key beep that sounds when an invalid key is pressed, and a base setting beep that sounds 
when a setting is the same as the base setting (base settings are explained below). The base setting beep is 
initially disabled. If you wish to enable the base setting beep, see Base setting beep signal on page 71. If you 
wish to change the volume of the beep signals or disable them, see Audible signals volume on page 71.
The beep patterns of each type of beep signal are as follows:
Key entry beep......................... One beep
Invalid key beep......................Two beepsBase setting beep................ Three beeps
Base settings
The base settings are preset standard selections for each copy setting. The base settings are as follows:
Copy ratio........................................ 100%
Light and Dark indicator........................ 3
Paper feed location....... Upper paper trayORIGINAL SIZE........................................ A4
AUTO/TEXT/PHOTO ( / / )
............................................................ AUTO
If you enter the wrong number, press the 
[CLEAR] key ( ) and then enter the correct 
number.Note
If you enter the wrong number, press the 
[CLEAR] key ( ) and return to step 2.
To select a setting for another system setting, 
press the [CLEAR] key ( ) and then return 
to step 2.
Note
Note
AUTO
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5
SETTINGS FOR AUDITING MODE
AUDITING MODE
When Auditing mode is enabled, a count is kept of the number of copies made by each account (up to 20 accounts 
can be established), and the counts can be displayed and totalled as necessary. In Auditing mode, the display 
shows - - -, and this indicates that a 3-digit account number must be entered in order to use the machine for 
copying.
 
AUDITING MODE SETTINGS
The administrator of the machine should complete the following settings:
 Enable Auditing mode (p.75)
 Account number entry (p.75)Note
Program 
numberProgram name
Setting codes
(factory default settings 
are indicated in bold)
Explanation
10Auditing mode0: OFF
1: ONUse to enable or disable Auditing mode. 
Auditing mode is initially disabled.
11Account number entry NoneUse to set up account numbers. Up to 20 
accounts can be established.
12Account number 
changeNone Use to change an account number.
13Account number 
deletion0: Delete single account
1: Delete all accountsUse to delete an account number.
A single account number can be deleted, or all 
account numbers at once.
14Number of copies per 
accountNoneThis displays the number of copies made by each 
account.
The maximum count is 49,999. If this number is 
exceeded, the count will start over from 0.
15Resetting account0: Reset single account
1: Reset all accountsUse to reset the copy count of an account to 0. 
The copy count of a single account or of all 
accounts can be reset.
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USER SETTINGS
SELECTING AUDITING MODE SETTINGS
1Hold down the [Light] key ( ) until 
the alarm indicators ( ,  ,  ,  , 
) blink.
The display shows - - 
with the left hyphen 
blinking.
2Enter the program number with the 
numeric keys.
 See AUDITING MODE 
SETTINGS (p.73) for 
the program numbers.
 The selected program 
number blinks.
 For example, to select 
Auditing mode, enter 
10.
3Press the [START] key ( ).
 The selected program 
number stops blinking 
and lights steadily.
 The currently selected 
setting code blinks on 
the right side of the 
display.
4Enter the desired setting code for the 
program as explained in the detailed 
procedures on the following pages.
For the setting codes, see AUDITING MODE 
SETTINGS (p.73).
5Press the [Light] key ( ) to complete 
the settings.
The alarm indicators ( ,  ,  ,  ,  ) go 
off and the display returns to the number of 
copies display.
If you enter the wrong number, press the 
[CLEAR] key ( ) and then enter the correct 
number.
 If you enter the wrong number, press the 
[CLEAR] key ( ) and return to step 2.
 If E (error code) blinks in the first digit of 
the display, press the [CLEAR] key ( ) 
and return to step 2.
Note
Note
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USER SETTINGS
5
Auditing mode 
(program No.10)
1 Press the [1] key to enable Auditing 
mode or the [0] key to disable it, and then 
press the [START] key ( ).
2 Press the [CLEAR] key ( ).
Account number entry
(program No.11)
If 20 accounts have already been established, the 
error code 11E will appear in the display.
1 Use the numeric keys to enter a 3-digit 
number (any number except 000) and 
then press the [START] key ( ).
2 Press the [CLEAR] key ( ).
Account number change
(program No.12)
Use this procedure to change an account number. If 
no account numbers have been established, the error 
code 12E will appear in the display.
1 Press the [Copy ratio display] key ( ) to 
select the account number that you wish to 
change, and then press the [START] key 
().
The display will show 3 blinking hyphens - - -.
2 Press the numeric keys to enter a new 
account number (any 3-digit number 
except 000), and then press the [START] 
key ( ).
3 When finished, press the [CLEAR] key 
().
Account number deletion
(program No.13)
Use this procedure to delete account numbers. A 
single account number can be deleted, or all account 
numbers at once.
If no account numbers have been established, the 
error code 13E will appear in the display.
[Deleting all accounts at once]
Press the [1] key and then press the [START] 
key ( ).
All account numbers will be deleted.
[Deleting a single account]
1 Press the [0] key, and then press the 
[START] key ( ).
2 Select the account number to be deleted 
with the [Copy ratio display] key ( ) and 
then press the [START] key ( ).
Number of copies per account
(program No.14)
Use this procedure to display the copy count of each 
account. If no account numbers have been 
established, the error code 14E will appear in the 
display.
1 Select the account number with the [Copy 
ratio display] key ( ).
2 Hold down the [0] key.
The copy count of the selected account will appear in 
the display while you hold down the [0] key. The count 
is displayed sequentially as shown below.
Example: 12,345 copies
3 When finished, press the [CLEAR] key 
().
After enabling Auditing mode, use Account 
number entry to establish account numbers 
for each account (up 20 accounts can be 
established).
 If you enter 000 or a number that has 
already been stored, the number will blink 
in the display. Enter a different number. (Up 
to 20 accounts can be established.)
 Repeat the same procedure to enter any 
other account numbers that you wish to 
establish.
 Keep a record of what group is using each 
account number (account names cannot be 
stored, so keep a record to prevent 
confusion when totalling account values).
 If you enter 000 or a number that has 
already been stored, the number will blink 
in the display. Enter a different number.
 To change another account number, repeat 
steps 1 and 2.
Note
Note
Note
To delete another account number, enter the 
program number (13) for account number 
deletion and then repeat the procedure for 
Deleting a single account.
 Each A3 size page is counted as two 
pages.
 To view the copy count of another account, 
repeat steps 1 and 2.
Note
Note
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USER SETTINGS
Resetting account
(program No.15)
The copy count of a single account or all accounts can 
be reset to 0. If no account numbers have been 
established, the error code 15E will appear in the 
display.
[Resetting all accounts]
Press the [1] key and then press the [START] 
key ( ).
The copy counts of all accounts will be deleted.
[Resetting a single account]
1 Press the [0] key, and then press the 
[START] key ( ).
2 Select the account number to be reset with 
the [Copy ratio display] key ( ) and 
then press the [START] key ( ).
Copying when Auditing mode is 
enabled
When Auditing mode is enabled, - - - appears in the 
display.
1Enter your 3-digit account number 
with the numeric keys.
When you enter your account number, 0 
appears in the display to indicate that copying is 
possible.
2Follow the appropriate steps to make 
the copy.
3When finished, press the [ ] key 
().
To reset another account number, enter the 
program number (15) for account number 
deletion and then repeat the procedure for 
Resetting a single account.NoteIf you enter an incorrect number, press the 
[CLEAR] key ( ) and then enter the correct 
number.
If you are performing an interrupt copy (p.28), 
be sure to press the [INTERRUPT] key ( ) 
when finished to exit interrupt mode.
If a misfeed occurs or the paper runs out 
during copying, your session will not end even 
if the [ ] key ( ) is pressed.
Note
Note
ACC.#-C
Note
ACC.#-C
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6
Chapter 6
TROUBLESHOOTING
This chapter describes troubleshooting and misfeed removal.
TROUBLESHOOTING
If you experience difficulty using the machine, check the following troubleshooting guide before calling for service. 
Many problems can be easily resolved by the user. If you are unable to solve the problem using the troubleshooting 
guide, turn off the power switch and unplug the machine, and contact your authorised service representative.
MACHINE/COPYING PROBLEMS
The machine does not operate. ................................................................................................................. 78
Copies are too dark or too light. ................................................................................................................. 78
Blank copies............................................................................................................................................... 78
Part of the image is cut off or there is too much blank space. ................................................................... 78
Wrinkles appear in the paper or the image disappears in places. ............................................................. 78
Paper misfeed. ........................................................................................................................................... 79
Original size not selected automatically. (When the RSPF is installed.).................................................... 79
Copies are smudged or dirty. ..................................................................................................................... 80
White or black lines appear on copies. ...................................................................................................... 80
Paper size for a paper tray cannot be set. ................................................................................................. 80
A copy job stops before it is finished.......................................................................................................... 80
The POWER SAVE indicator ( ) is lit. .................................................................................................... 80
Any one of the alarm indicators (,,, ,) is lit or blinking. ..................................................... 80
Lighting fixture flickers. .............................................................................................................................. 80
PRINTING AND SCANNING PROBLEMS
The machine does not print. (ON LINE indicator does not blink.) .............................................................. 81
The machine does not print. (ON LINE indicator was blinking.) ................................................................ 81
A Notice Page (NP-001) has been printed, but the print data has not been printed completely................ 82
Printing is slow. .......................................................................................................................................... 82
The printed image is light and uneven. ...................................................................................................... 82
The printed image is dirty........................................................................................................................... 82
The printed image is skewed or it runs off the paper. ................................................................................ 82
The printed image is darker or lighter than expected................................................................................. 82
Any one of the alarm indicators (,, , ,) is lit or blinking. ................................................... 82
Poor scanning quality................................................................................................................................. 83
Unable to scan the image. ......................................................................................................................... 84
NETWORKING FAQ ..................................................................................... 85
INDICATORS AND DISPLAY MESSAGES .................................................. 90
MISFEED REMOVAL .................................................................................... 91
REPLACING THE TONER CARTRIDGE...................................................... 98
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TROUBLESHOOTING
MACHINE/COPYING PROBLEMS
The following problems are related to the general operation of the machine and copying.
ProblemCause and solutionPage
The machine does not operate.The machine is not plugged into a power outlet.
→Plug the machine into a grounded outlet.–
Power switch OFF.
→Turn the power switch ON.8
The POWER SAVE indicator ( ) is blinking.
→Indicates that the machine is warming up. Copies cannot be 
made until the machine has finished warming up.8
The front cover or the side cover is not completely 
closed.
→Close the front cover or the side cover.
–
The machine is in auto power shut-off mode.
→In auto power shut-off mode, all lights are off except the POWER 
SAVE indicator ( ) and ON LINE indicator. Press the [START] 
key ( ) to resume normal operation.8
PAPER SIZE indicator is blinking.
→A blinking PAPER SIZE indicator means that the size of paper 
loaded in the tray is different from the paper size setting for the 
tray. Change the paper size setting.
To clear the display, do one of the following:
 Use the [PAPER SELECT] key ( ) to change the tray 
selection.
 Open and close the tray.
 Press the [CLEAR ALL] key ( ).
12, 18
Copies are too dark or too light.Select the correct original type for the original.
→Select AUTO with the [AUTO/TEXT/PHOTO] key or press the 
[Light] key ( ) and [Dark] key ( ) to manually select an 
appropriate exposure.
→If the copy is too light or too dark even though AUTO was selected 
with the [AUTO/TEXT/PHOTO] key
 ( / / ), adjust 
the automatic exposure level.
18
56
Blank copies.The original is not placed face up in the RSPF or face 
down on the document glass.
→Place the original face up in the RSPF or face down on the 
document glass.15, 16
Part of the image is cut off or there 
is too much blank space.The original was not placed in the correct position.
→Place the original correctly.15, 16
An appropriate ratio was not used for the size of the 
original and the size of the paper.
→Press the [AUTO IMAGE] key ( ) to have the copy made 
using the appropriate ratio for the original and paper.19
The size of paper loaded in the tray was changed without 
changing the trays paper size setting.
→Be sure to change the trays paper size setting whenever you 
change the size of paper loaded in the tray.12
Wrinkles appear in the paper or 
the image disappears in places.The paper is outside of the specified size and weight 
range.
→Use copy paper within the specified range.
9
Paper curled or damp.
→Do not use curled or crimped paper. Replace with dry copy paper. 
During periods when the machine is not used for a long time, 
remove the paper from the tray and store it in a dark place in a 
bag to prevent moisture absorption.
–
AUTO
AUTO
%
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