Sharp AR 5320 User Manual

							49
TROUBLESHOOTING
5
MISFEED IN THE MACHINE
1Open the bypass tray and the side 
cover. 2Check the misfeed location. Remove 
the misfed paper following the 
instructions for each location in the 
illustration below.
A. Misfeed in the paper feed area
1Push gently on both ends of the front 
cover.
2Carefully remove the misfed paper. 
Turn the roller rotating knob in the 
direction of the arrow to assist in 
removing it.
Be careful not to tear the 
misfed paper during 
removal.
3Close the front cover and side cover.
The misfeed indicator 
( ) will go out.
If paper is misfed here, go to B. 
Misfeed in the fusing area.
If paper is misfed here, go to A. 
Misfeed in the paper feed area.If the misfed paper is visible 
here, go to C. Misfeed in the 
transport area.
The fusing unit is hot. Do not touch 
the fusing unit when removing misfed 
paper. Doing so may cause a burn or 
injury.
Do not touch the photoconductive drum 
(green portion) when removing the misfed 
paper. Doing so may damage the drum and 
cause smudges on copies.
Roller rotating knob
Warning
Caution
When closing the front cover, gently hold 
both ends.
When closing the side cover, press on the 
handle.
If the misfeed indicator ( ) does not stop 
blinking, check for torn pieces of paper in 
the machine.Note
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TROUBLESHOOTING
B. Misfeed in the fusing area
1Push gently on both ends of the front 
cover.
2Turn the roller rotating knob in the 
direction of the arrow.
3Carefully remove the misfed paper. 
Lower the fusing unit release levers to 
allow easier removal.
Be careful not to tear the 
misfed paper during 
removal.
4Lift the fusing unit release levers, to 
return them to their operating 
positions.
5Close the front cover and side cover.
The misfeed indicator 
( ) will go out.
The fusing unit is hot. Do not touch 
the fusing unit when removing misfed 
paper. Doing so may cause a burn or 
injury.
Do not touch the photoconductive drum 
(green portion) when removing the misfed 
paper. Doing so may damage the drum and 
cause smudges on copies.
Be careful about unfixed toner on the 
misfed paper not to soil your hands or 
clothes.
Roller rotating knob
Fusing unit 
release lever
Warning
Caution
When closing the front cover, gently hold 
both ends.
When closing the side cover, press on the 
handle.
If the misfeed indicator ( ) does not stop 
blinking, check for torn pieces of paper in 
the machine.Note
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TROUBLESHOOTING
5
C. Misfeed in the transport area
1Open the fusing paper guide by 
pressing down the projection on 
either side of the guide and remove 
the misfed paper.
Be careful not to tear the 
misfed paper during 
removal.
2If the misfed paper cannot be removed 
by the previous step but is visible in 
the paper output area, remove the 
paper by pulling it into the paper 
output area.
Be careful not to tear the 
misfed paper during 
removal.
3Close the side cover.
The misfeed indicator 
( ) will go out.
The fusing unit is hot. Do not touch 
the fusing unit when removing misfed 
paper. Doing so may cause a burn or 
injury.
When closing the side cover, press on the 
handle.
If the paper was torn, make sure that no 
torn pieces remain in the machine.
If the misfeed indicator ( ) does not stop 
blinking, check for torn pieces of paper in 
the machine.
Warning
Note
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TROUBLESHOOTING
MISFEED IN THE UPPER PAPER TRAY
1Lift and pull out the upper paper tray 
and remove the misfed paper.
Be careful not to tear the 
misfed paper during 
removal.
2Open and close the side cover.
The misfeed indicator 
( ) will go out.
3Close the upper paper tray.
Push the upper paper 
tray in completely.
Make sure that there is no misfed paper in the tray before pulling it out. (p.49)Note
When closing the side cover, press on the 
handle.
If the misfeed indicator ( ) does not stop 
blinking, check for torn pieces of paper in 
the machine.Note
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TROUBLESHOOTING
5
MISFEED IN THE LOWER PAPER TRAY (Two-tray model only)
1Open the lower side cover.
Grasp the handle to open 
the lower side cover.
2Remove the misfed paper.
Be careful not to tear the 
misfed paper during 
removal.
3If the misfed paper is not seen in step 
2, lift and pull out the lower paper tray 
and remove the misfed paper.
Be careful not to tear the 
misfed paper during 
removal.
4Close the lower side cover.
The misfeed indicator 
( ) will go out.
5Close the lower paper tray.
Make sure that there is no misfed paper in the tray before pulling it out. (p.49)Note
If the misfeed indicator ( ) does not stop 
blinking, check for torn pieces of paper in the 
machine.Note
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REPLACING THE TONER CARTRIDGE
When the toner cartridge replacement required indicator ( ) lights up, the toner cartridge will need replacement 
soon. Obtain a new cartridge. When the toner cartridge replacement required indicator ( ) blinks, the toner 
cartridge must be replaced before copying can be resumed.
Replace the toner cartridge by following the procedure below.
1Push on both ends of the front cover 
and open it.
2Pull the toner cartridge out while 
pressing the lock release lever.
When pulling out the 
toner cartridge, place 
your other hand on the 
green part of the 
cartridge.
3Remove the new toner cartridge from 
the bag. Grasp the cartridge on both 
sides and shake it horizontally four or 
five times. After shaking the cartridge, 
remove the tape.
4Insert the toner cartridge along the 
guides until it locks in place while 
pushing the lock release lever.
If there is any dirt or dust 
on the toner cartridge, 
remove it before 
installing the cartridge.
5Remove the tape from the shutter. Pull 
the shutter out of the toner cartridge.
Discard the shutter.
6Close the front cover.
The toner cartridge 
replacement required 
indicator ( ) will go 
out.
When the toner cartridge replacement indicator ( ) lights up, little toner remains and thus copies may be faint.Note
After removing the toner cartridge, do not 
shake it or tap on it. Doing so may cause 
toner to leak from the cartridge. Put the old 
cartridge immediately in the bag contained in 
the box of the new cartridge. Dispose of the 
old toner cartridge in accordance with local 
regulations.
Grasp the grip when holding the cartridge. 
Do not hold the cartridge by the shutter. 
Be sure to shake the cartridge only before 
the tape is removed.
Toner cartridge
lock release lever
Caution
Shutter
tape 4 or 5 times
Caution
Even after a new toner cartridge is installed, 
the toner cartridge replacement required 
indicator ( ) may still light up, indicating 
that copying cannot be resumed (toner is 
not fed sufficiently). In this case, open and 
close the front cover. The machine will feed 
toner again for about two minutes and then 
copying can be resumed.
Before closing the front cover, make sure 
that the toner cartridge is correctly installed.
When closing the front cover, gently hold 
both ends.Note
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6
Chapter 6
ROUTINE MAINTENANCE
This chapter explains how to keep the machine operating smoothly, including viewing copy count,  the toner level 
indicator, and cleaning the machine.
CHECKING THE TOTAL OUTPUT 
COUNT AND TONER LEVEL
CHECKING THE TOTAL OUTPUT COUNT
From the 0 display, you can check the total output count, total copy count, as explained below.
The total output count is all pages (for both printing and copying) printed by the machine and the total output count 
can be counted up to 999,999.
[Total output count]
Hold down the [0] key.
The total output count 
appears sequentially in 
two parts while you hold 
down the [0] key.
Example: Total number of pages output is 12,345.
[Total copy count]
Hold down the [ ] key.
The count display and 
counting method are the 
same as for the total 
output count.
Each A3 (11 x 17) size page is counted as 
two pages.
During a copy run, pressing the [0] key 
shows the number of completed copy 
pages, not the total output count.Note
The total number of pages printed in printer 
mode can be calculated by subtracting the 
total copy count from the total output count.Note
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ROUTINE MAINTENANCE
CHECKING THE TONER LEVEL
The toner level is indicated by a 6-level display. Use it as a guideline for replacing the toner cartridge.
1Hold down the [Light] key ( ) until 
the alarm indicators ( , , , , ) 
blink.
The display will show 
- -.
2Hold down the [Copy ratio display] key 
( ) for more than 5 seconds.
The approximate quantity 
of toner remaining will be 
indicated in the display 
as a percentage. (100, 
75, 50, 25, 10 is 
displayed.) When the 
percentage is less than 
10%, LO will be 
displayed.
3Press the [Light] key ( ) to return to 
the normal display.
The alarm indicators ( , , , , ) go off.
The display returns to the number of copies 
display.
ROUTINE MAINTENANCE
CLEANING THE DOCUMENT GLASS AND SPF/  
DOCUMENT COVER
If the document glass, SPF, underside of the document cover, or the scanner for originals coming from the SPF (the 
long narrow glass surface on the right side of the document glass) become dirty, the dirt may appear on copies. 
Always keep these parts clean.
Stains or dirt on the document glass/SPF will also be copied. Wipe the document glass, document cover portion of 
the SPF and the scanning window on the document glass with a soft, clean cloth.
If necessary, dampen the cloth with water. Do not use thinner, benzene, or similar volatile cleaning agents.
135
ZOOM
Do not spray flammable cleaner gas. Gas from the spray may come in contact with the internal 
electrical components or high-temperature parts of the fusing unit, creating a risk of fire or 
electrical shock.
Warning
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ROUTINE MAINTENANCE
6
CLEANING THE BYPASS TRAY PAPER FEED 
ROLLER
If misfeeds occur frequently when feeding envelopes, thick paper, etc. through the bypass tray, wipe the paper feed 
roller at the feed slot of the bypass tray with a soft, clean cloth dampened with alcohol or water.
CLEANING THE TRANSFER CHARGER
If copies start becoming streaky or blotchy, the transfer charger may be dirty.
Clean the charger using the following procedure.
1Turn the power switch off.
2Open the bypass tray and the side 
cover.
3Lift and pull out the upper paper tray.
4Take the charger cleaner out by 
holding the tab.
5Set the charger cleaner onto the 
transfer charger and gently slide the 
cleaner in the direction indicated by 
the arrow two or three times.
If the white sheet metal is 
smudged with toner, 
wipe it with a soft, clean 
cloth.
6Return the charger cleaner to its 
original position. Close the upper 
paper tray. Close the side cover by 
pressing the handle on the cover.
7Turn the power switch on.
Paper feed roller
Charger 
cleaner
Slide the charger cleaner from one end to the 
other end along the groove of the transfer 
charger. If the cleaner is stopped on the way, 
smudges on copies may occur.Note
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7
Chapter 7
PERIPHERAL DEVICES AND SUPPLIES
Optional equipment and supplies are explained in this chapter. To purchase optional equipment and supplies, 
contact your authorised service representative.
PERIPHERAL DEVICES
SINGLE PASS FEEDER
For the names of the parts of the SPF, see PART NAMES AND FUNCTIONS. (p.8)
Specifications
* The detectable original sizes vary by country and region.
As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification 
changes for product improvement without prior notice. The performance specification figures indicated are nominal 
values of production units. There may be some deviations from these values in individual units.Note
AR-5320/5320 XAR-5316/5316 X
Single pass feeder 
(AR-SP6)
AR-SP6 (Single pass feeder)
Acceptable 
original
Weight56 g/m2 to 90 g/m2 (15 lbs. to 24 lbs.)
SizeA5 to A3 (5-1/2 x 8-1/2 to 11 x 17)
(5-1/2 x 8-1/2 size originals cannot be used in the duplex copy mode.)
CapacityUp to 40 sheets (Thickness 4 mm (5/32) and below)
For B4 (8-1/2 x 13) and larger sizes, up to 30 sheets
Detectable original 
sizes*A5, A4, A4R, B4, A3
5-1/2 x 8-1/2, 8-1/2 x 11, 8-1/2 x 11R, 8-1/2 x 13, 8-1/2 x 14, 11 x 17
Weight5.0 kg (11.1 lbs.)
Dimensions583 mm (W) x 435 mm (D) x 133 mm (H)
(22-61/64 (W) x 17-9/64 (D) x 5-1/4 (H))
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