Schwinn Journey 45 Manual

							41
maInTenanCe
Read	all	maintenance	instructions	fully	before	you	start	any	repair	work.	In	some	conditions,	an	assistant	is	required	to	do	the	
necessary tasks.
Equipment	must	be	regularly	examined	for	damage	and	repairs.	The	owner	is	responsible	to	make	sure	that	regular	
maintenance	is	done.	Worn	or	damaged	components	must	be	repaired	or	replaced	immediately.	Only	manufacturer	
supplied components can be used to maintain and repair the equipment.
  To reduce the risk of electrical shock or unsupervised usage of the equipmen\
t, always unplug the power cord 
from the wall outlet and the machine and wait 5 minutes before cleaning, maintaining or repairing the machine. Place the 
power cord in a secure location.
Daily:  Before	each	use,	examine	the	exercise	machine	for	loose,	broken,	damaged,	or	
worn	parts.	Do	not	use	if	found	in	this	condition.	Repair	or	replace	all	parts	at	the	
first sign of wear or damage. After each workout, use a damp cloth to wi\
pe your 
machine and Console free of sweat.
Note:	Avoid	excessive	moisture	on	the	Console.
Weekly:  Check for smooth roller operation. Wipe the machine to remove dust, dirt, or 
grime. Clean the rails and surface of the rollers with a damp cloth.
Note:	Do	not	use	petroleum	based	products.
Monthly  
or after 20 hours:  Make sure all bolts and screws are tight. Tighten as necessary. 
  NOTICE:			Do	not	clean	with	a	petroleum	based	solvent	or	an	automotive	cleaner.	Be	sure	to	keep	the	Console	free	of	
moisture.  
						

							42
Maintenance Parts
BBCC
ZDD
AA
Y
A
GC
B
D
E F H
J
O
P
Q
R
M
N
V
W
X
U
EE HH
L
GG
JJ
II
KK LL
T
S
O
FF FF
I
K
K
I  
						

							43
AConsole NShroud, Right AAIncline	Motor	Assembly
B Heart	Rate	Cable,	Upper ORoller BBServo Motor
C Handlebar,	Static PLeg, Right CCBrake	Assembly
D Console	Cable,	Upper QShroud Cap DDFly Wheel
E Arm Pivot Rod RShroud,	Upper EEPedal Arm, Left
F Console Mast SConsole Cable, Lower FFTransport Wheel
G Water	Bottle	Holder TIncline	Assembly GGFront Stabilizer
H Handlebar	Arm,	Lower	Right URail Assembly HHLeg, Left
I Handlebar	Shroud,	Outer VFrame Assembly IIPower Cord
J Handlebar	Arm,	Upper	Right WShroud, Left JJMP3	Cable
K Handlebar	Shroud,	Inner XCrank Assembly, Left KKHandlebar	Arm,	Lower	Left
L Pedal Arm, Right YSpeed Sensor Magnet LLHandlebar	Arm,	Upper	Left
M Crank Assembly, Right ZSpeed Sensor  
						

							44
Condition/ProblemThings to Check Solution
No	display/partial	display/
unit will not turn on Check	electrical	(wall)	
outlet Make sure unit is plugged into a functioning wall outlet.
Check connection at front 
of unit Connection should be secure and undamaged. Replace adapter 
or connection at unit if either are damaged.
Check data cable integrity All	wires	in	cable	should	be	intact.	If	any	are	visibly	crimped	or	
cut, replace cable.
Check data cable
connections/orientation Be	sure	cable	is	connected	securely	and	oriented	properly.	Small	
latch on connector should line up and snap into place.
Check console display for 
damage Check for visual sign that console display is cracked or otherwise 
damaged. Replace Console if damaged.
Console	Display If	Console	only	has	partial	display	and	all	connections	are	fine,	
replace the Console.
If	the	above	steps	do	not	resolve	the	problem,	contact	Customer	
Care for further assistance.
Unit	operates	but	Contact	
HR	not	displayed HR	cable	connection	at	
Console Be	sure	cable	is	connected	securely	to	Console.
HR	cable	box	connection Be	sure	cables	from	handlebars	and	cable	to	Console	are	secure	
and undamaged.
Sensor grip Be	sure	hands	are	centered	on	HR	sensors.	Hands	must	be	kept	
still with relatively equal pressure applied to each side.
Dry	or	calloused	hands Sensors may have difficulty with dried out or calloused hands. 
A	conductive	electrode	cream	(heart	rate	cream)	can	help	make	
better conduct. These are available on the web or at medical or 
some larger fitness stores.
Static	Handlebar If	tests	reveal	no	other	issues,	Static	Handlebar	should	be	re-
placed.
Unit	operates	but	Telemet-
ric	HR	not	displayed Chest	Strap	(optional)
Strap	should	be	“POLAR
®” compatible and uncoded. Make sure 
strap is directly against skin and contact area is wet.
Interference Try	moving	unit	away	from	sources	of	interference	(TV,	Micro-
wave,	etc).	
Replace Chest Strap If	interference	is	eliminated	and	HR	does	not	function,	replace	
strap.
Replace Console If	HR	still	does	not	function,	replace	Console.
Unit	operates	but	Telemet-
ric	HR	displayed	incorrectly Interference
Make	sure	that	the	HR	receiver	is	not	blocked	by	a	personal	
electronic device in the left side of the media tray.
Console	displays	“E2”	error	
code Check data cable integrity
All	wires	in	cable	should	be	intact.	If	any	are	cut	or	crimped,	
replace cable.
Check data cable
connections/orientation Be	sure	cable	is	connected	securely	and	oriented	properly.	Small	
latch on connector should line up and snap into place.
Console	Electronics If	tests	reveal	no	other	issues,	contact	Customer	Care.
TroublesHooTIng  
						

							45
Condition/ProblemThings to Check Solution
No	speed/RPM	reading,	
Console displays “Please 
Stride” error code Check data cable integrity
All	wires	in	cable	should	be	intact.	If	any	are	cut	or	crimped,	
replace cable.
Check data cable
connections/orientation Be	sure	cable	is	connected	securely	and	oriented	properly.	Small	
latch on connector should line up and snap into place.
Check magnet position 
(requires	shroud	removal) Magnet should be in place on pulley. 
Check	Speed	Sensor	(re-
quires	shroud	removal) Speed sensor should be aligned with magnet and connected to 
data cable. Realign sensor if necessary. Replace if there is any 
damage to the sensor or the connecting wire.
Console	shuts	off	(enters	
sleep	mode)	while	in	use Check	electrical	(wall)	
outlet Make sure unit is plugged into a functioning wall outlet.
Check connection at front 
of unit Connection should be secure and undamaged. Replace adapter 
or connection at unit if either are damaged.
Check data cable integrity All	wires	in	the	cable	should	be	intact.	If	any	are	cut	or	crimped,	
replace cable.
Check data cable
connections/orientation Be	sure	cable	is	connected	securely	and	oriented	properly.	Small	
latch on connector should line up and snap into place.
Reset machine Unplug	unit	from	electrical	outlet	for	3	minutes.	Reconnect	to	
outlet. 
Check magnet position 
(requires	shroud	removal) Magnet should be in place on pulley. 
Check	Speed	Sensor	(re-
quires	shroud	removal) Speed sensor should be aligned with magnet and connected to 
data cable. Realign sensor if necessary. Replace if there is any 
damage to the sensor or the connecting wire.
Fan will not turn on or will 
not turn off Check data cable integrity
All	wires	in	cable	should	be	intact.	If	any	are	cut	or	crimped,	
replace cable.
Check data cable
connections/orientation Be	sure	cable	is	connected	securely	and	oriented	properly.	Small	
latch on connector should line up and snap into place.
Reset machine Unplug	unit	from	electrical	outlet	for	3	minutes.	Reconnect	to	
outlet. 
Fan will not turn on, but 
Console operates Check for blockage of fan
Unplug	unit	from	electrical	outlet	for	5	minutes.	Remove	material	
from	fan.	If	necessary,	detach	the	Console	to	help	with	removal.	
Replace the Console if unable to remove blockage.
Unit	rocks/does	not	sit	
level Check leveler adjustment
Adjust levelers until machine is level.
Check surface under unit Adjustment	may	not	be	able	to	compensate	for	extremely	uneven	
surfaces. Move machine to level area.
Foot	pedals	loose/unit	dif-
ficult to operate Hardware
Tightly	secure	all	hardware	on	the	Pedal	Arms	and	Handlebar	
Arms.  
						

							46
Condition/ProblemThings to Check Solution
Drive	train	click/tick	noise	
once per full crank revolu-
tion Check	crank/pulley	as-
sembly
Disconnect	left	and	right	foot	assemblies	and	rotate	crank.	If	
sound	persists,	replace	crank/pulley	assembly.	If	sound	does	
not	come	from	rotating	crank,	check	foot	assemblies	and	upper/
lower handlebars.
Check foot assemblies, leg 
assemblies, handlebar
assemblies Manually move foot, leg, and handlebar assemblies to isolate 
sound. Replace part making sound.
Squeaking noise that ap-
pears a few minutes into
a workout and normally will
get progressively worse as
the workout continues Bolt	that	connects	the	
swing	arms	to	the	axle	run-
ning through the console 
mast
Loosen pivot rod bolt slightly until noise goes away. White lithium 
grease	can	also	be	applied	for	a	temporary	fix.	Contact	Custom-
er Care for assistance.  
						

							47
WarranTy
Who Is Covered
This warranty is valid only to the original purchaser and is not transfe\
rable or applicable to any other person(s).
What Is Covered
Nautilus, Inc. warrants that this product is free from defects in materi\
als and workmanship, when used for the purpose intended, under normal conditions, and provided it receives 
proper care and maintenance as described in the Product’s Assembly and Owner’s manual.  This warranty is good only for authentic, original, legitimat\
e machines manufactured by 
Nautilus, Inc. and sold through an authorized agent and used in the Unit\
ed States or Canada. 
Terms
•	 Frame     10 years 
•	 Mechanical parts   2 years
•	 Electronics    1 year
•	 Labor     3 months 
           (Labor support does not include the installation of replacem\
ent parts involved in the initial product assembly and preventative maintenance services.)
How Nautilus Will Support the Warranty
Throughout the terms of the warranty coverage, Nautilus, Inc. will repai\
r any machine that proves to be defective in materials or workmanship. Nautilus reserves the right to replace 
the product in the event a repair is not possible. When Nautilus determi\
nes replacement is the correct remedy, Nautilus may apply a limited credit reimbursement toward another 
Nautilus, Inc. brand Product, at our discretion. This reimbursement may \
be prorated based on length of ownership. Nautilus, Inc. provides repair service within major metropolitan 
areas. Nautilus, Inc. reserves the right to charge the consumer for trav\
el outside these areas. Nautilus, Inc. is not responsible for dealer labor or maintenance charges beyond the 
applicable warranty period(s) stated herein. Nautilus, Inc. reserves t\
he right to substitute material, parts or products of equal or better quality if identical materials or products are 
not available at the time of service under this warranty. Any replacement of the product under the terms of the Warranty in no way extends the original Warranty period. Any limited 
credit reimbursement may be prorated based on length of ownership. THESE\
 REMEDIES ARE THE EXCLUSIVE AND SOLE REMEDIES FOR ANY BREACH OF WARRANTY.
What You Must Do
•	 Retain appropriate and acceptable Proof of Purchase.
•	 Operate, maintain, and inspect the Product as specified in the Product\
 Documentation (Assembly, Owner’s Manuals, etc.).
•	 Product must be used exclusively for the purpose intended.
•	 Notify Nautilus within 30 days after detecting an issue with the Product\
.
•	 Install replacement parts or components in accordance with any Nautilus \
instructions.
•	 Perform diagnostic procedures with a trained Nautilus, Inc representativ\
e if requested.
What Is Not Covered
•	 Damage due to abuse, tampering or modification of the Product, failure\
 to properly follow assembly instructions, maintenance instructions, or safety warnings as stated in the 
Product Documentation (Assembly, Owner’s Manuals, etc), damage due to improper storage or the effect of enviro\
nmental conditions such as moisture or weather, misuse, 
mishandling, accident, natural disasters, power surges.
•	 A machine placed or used in a commercial or institutional setting.  This\
 includes gyms, corporations, work places, clubs, fitness centers and any public or private entity that 
has a machine for use by its members, customers, employees or affiliat\
es.
•	 Damage caused by exceeding maximum user weights as defined in the Prod\
uct’s Owner’s manual or warning label.
•	 Damage due to normal usage and wear and tear.
•	 This warranty does not extend to any territories or countries outside th\
e United States and Canada.
How to Obtain Service
For Products purchased directly from Nautilus, Inc. contact the Nautilus\
 office listed on the Contacts page of the products Owner’s manual. You may be required to return the 
defective component to a specified address for repair or inspection, a\
t your expense. Standard ground shipping of any warranty replacement parts will be paid by Nautilus, Inc. For 
products purchased from a retailer, you may be asked to contact your retailer for warranty support.
Exclusions
The preceding warranties are the sole and exclusive express warranties m\
ade by Nautilus, Inc. They supersede any prior, contrary or additional representations, whether oral or 
written. No agent, representative, dealer, person or employee has the authority to alter or increase the obligati\
ons or limitations of this warranty. Any implied warranties, including 
the WARRANTY OF MERCHANTABILITY and any WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, are limited in duration to the term of the applicable\
 express warranty 
provided above, whichever is longer. Some states do not allow limitations on how long an implied warranty l\
asts, so the above limitation may not apply to you.
Limitation of Remedies
EXCEPT AS OTHERWISE REQUIRED BY APPLICABLE LAW, THE PURCHASER’S EXCLUSIVE REMEDY IS LIMITED TO REPAIR OR REPLACEMENT OF ANY COMPONENT DEEMED BY 
NAUTILUS, INC. TO BE DEFECTIVE UNDER THE TERMS AND CONDITIONS STATED HEREIN. IN NO EVENT WILL NAUTILUS, INC. BE LIABLE FOR ANY SPECIAL, C\
ONSEQUENTIAL, 
INCIDENTAL, INDIRECT OR ECONOMIC DAMAGES, REGARDLESS OF THE THEORY OF LIABILITY \
(INCLUDING, WITHOUT LIMITATION, PRODUCT LIABILITY, NEGLIGENCE OR OTHER 
TORT) OR FOR ANY LOST REVENUE, PROFIT, DATA, PRIVACY OR FOR ANY PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THE USE OF THE FITNESS MACHINE EVEN IF 
NAUTILUS, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS\
 EXCLUSION AND LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL 
PURPOSE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CONSEQUENTIAL OR INCIDENTAL TYPE DAMAGES SO THE ABOVE LIMITATION MAY NOT APPLY TO 
YOU.
State Laws
This warranty gives you specific legal rights. You may also have other rights, which vary from state to state.
Expirations
If the warranty has expired, Nautilus, Inc. may assist with replacements\
 or repairs to parts and labor, but there will be a charge for these services. Contact a Nautilus® \
office for 
information on post-warranty parts and services. Nautilus® does not g\
uarantee availability of spare parts after expiration of warranty period.
International Purchases
If you purchased your machine outside of the United States consult your \
local distributor or dealer for warranty coverage.  
						

							8002141.121513.F
EN
Nautilus\25600250052005A00C00048005B\256Schwinn\25600030029004C0057005100480056005600380051004C00590048005500560044004F\256