Samsung Xpress C460W Manual

1014. Troubleshooting
Clearing paper jams
 
To avoid tearing the paper, pull the jammed paper out slowly and gently. 
 
4 
In tray
 Click this link to open an animation about clearing a jam.
 
Illustrations on this user’s guide may diff er from your machine depending on its options or models. Check your machine type (se e "Front view" on page 20).
  

Clearing paper jams
1024. Troubleshooting 

Clearing paper jams
1034. Troubleshooting
5 
Inside the machine
 Click this link to open an animation about clearing a jam.
 
• The fuser area is hot. Take care  when removing paper from the machine.
• Illustrations on this user’s guide may di ffer from your machine depending on its opti ons or models. Check your machine type (see "Front view" on page 20).
  

Clearing paper jams
1044. Troubleshooting
6 
In exit area
 Click this link to open an animation about clearing a jam.
 
• The fuser area is hot. Take care  when removing paper from the machine.
• Illustrations on this user’s guide may di ffer from your machine depending on its opti ons or models. Check your machine type (see "Front view" on page 20).
  

1054. Troubleshooting
Understanding the status LED
The color of the LED indicates the machine's current status.
 
• Some LEDs may not be available depending on model or  country (see "Control panel overview" on page 23).
• To resolve the error, look at the error me ssage and its instructions from the troubleshooting part (see "Understanding display  messages" on page 107).
• You also can resolve the error with the guideline from the computer’s  Samsung Printing Status window (see...

Understanding the status LED
1064. Troubleshooting
 
WirelessbBlueBlinking
The machine is connecting to a wireless network.
On The machine is connected to a wireless network  (see "Wireless network setup" on page 159).
Off The machine is disconnected from a wireless network.
Power/Wakeup ( ) BlueOn
The machine is in power save mode.
Off The machine is in ready mode or machine’s power is off.
Eco GreenOn
Eco mode is on. 
The default setting of Eco mode is 2-up and toner save.
Off Eco mode is off....

1074. Troubleshooting
Understanding display messages
Messages appear on the control panel display to indicate the machine’s status 
or errors. Refer to the  tables below to understand  the messages’ and their 
meaning, and correct the  problem, if necessary.
 
• This function is not supported for the devices which has a control panel 
display. You can resolve the error with the guideline from the computer’s 
Printing Status window (see  "Using Samsung Printer Status" on page 
271).
• If a message...

Understanding display messages
1084. Troubleshooting
8 
Toner-related messages
MessageMeaningSuggested solutions
•Install Toner
• Install toner 
cartridge A toner cartridge is not 
installed.
Install a toner cartridge.
•
 Not Compatible 
[color] toner
•  Not Compatible 
toner cartridge The toner cartridge is not 
suitable for your machine. 
Install the corresponding 
toner cartridge with 
aSamsung-genuine 
cartridge.
Not original 
[color] tonerThe toner cartridge is not a 
Samsung-genuine toner...

Understanding display messages
1094. Troubleshooting
 
Samsung does not recommend using a non-genuine Samsung toner 
cartridge such as refilled or remanufactured. Samsung cannot guarantee a 
non-genuine Samsung toner cartridge's qu ality. Service or repair required 
as a result of using non-genuine Samsung toner cartridges will not be 
covered under the machine warranty.
 
a. Estimated cartridge life means  the expected or estimated toner cartridge life, which indicates 
the average capacity of...

Understanding display messages
1104. Troubleshooting
9 
Tray-related messages
10 
Network-related messages
MessageMeaningSuggested solutions
Jam or empty
Door open&close • Paper has jammed in the 
paper feed area.
• There is no paper in tray. • Clear the jam (see "In 
tray" on page 101).
• Load paper in tray (see  "Loading paper in the 
tray" on page 40).
MessageMeaningSuggested solutions
Network Problem: 
IP Conflict The network IP address you 
have set is being used by 
someone else....