samsung un55es7500f User Manual
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PC Connection (Troubleshooting) A Mode Not Supported message appears.Set your PC’s output resolution so it matches a resolution supported by the T V. The video is OK but there is no audio. If you are using an HDMI connection, check the audio output setting on your PC.
Network Connection (Troubleshooting) The wireless network connection failed.Make sure the TV is connected to a wireless IP sharer (router). Software Update over the network fails. Run Network Status in Network menu to confirm the connection. If you have latest Software (SW) version, SW upgrade will not proceed.
Others (Troubleshooting) Purple/green rolling horizontal bars and buzzing noise from the TV speakers with a Component cable connection.Remove the left and right audio connections from the Set-Top box. If the buzzing stops, this indicates that the Set-Top box has a grounding issue. Replace the Component video cables with an HDMI connection. The picture won’t display in full screen.
HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3) contents. Black bars will appear on the top and bottom of the screen when you watch movies that have aspect ratios different from your TV. Adjust the picture size options on your external device or the TV to full screen. A Mode Not Supported message appears. Check the supported resolution of the
TV, and adjust the external device’s output resolution accordingly. Refer to the resolution settings on User manual. Caption on TV menu is grayed out. You cannot select the Caption menu if you have selected a source connected to the TV via HDMI or Component. The external device’s Caption function must also be activated. There is a plastic smell from the TV. This smell is normal and will dissipate
over time. The TV Signal Information is unavailable in the Self Diagnosis menu. This function is only available for digital channels the TV receives from an Antenna / RF /Coax connection. The TV is tilted to the side. Remove the base stand from the TV and reassemble it. The channel menu is grayed out (unavailable).
The Channel menu is only available when you select the TV source. Your settings are lost after 30 minutes or every time the TV is turned off. If the TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. Change the settings from Store Demo mode to Home Use mode using the Setup procedure. Select TV in the Source using your remote, and go to System → Setup.
You have intermittent loss of audio or video.Check the cable connections and reconnect them. Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are flexible enough for long term use. If mounting the TV to a wall, we recommend using cables with 90 degree connectors. You see small particles when you look
closely at the edge of the frame of the TV.This is part of the product’s design and is not a defect. The PIP menu is not available. PIP functionality is only available when you are using an HDMI, or Component source. POP (TV’s internal banner ad) appears on the screen. Select Home Use under Setup mode. For details, refer to the Setup Feature.
Plasma TV is making humming noise. for PDP TV Plasma TVs typically make a soft humming sound. This is normal. It’s caused by the electrical charges that are used to create the images on the screen. If the humming sound is loud, you may have set the brightness on the TV too high. Try setting the brightness lower. You can also have loud humming if the back of your Plasma TV is too close to