Samsung UE 37D6500 User Manual

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English
Issues Solutions and Explanations
A scheduled recording has 
failed.
 
•A scheduled recording is disabled for certain operations (formatting, 
performance test, error checking, deleting) that access the file system of 
a USB device.
 
•If there is no USB device connected, the TV will not record even if the 
scheduled time is reached.
 
•The TV will not record if the USB device has no free memory space. 
Check that this is not the case.
 
•If you record a channel locked with Program Rating Lock...

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English
Issues Solutions and Explanations
Others
The picture won’t display in full 
screen.
 
•HD channels will have black bars on either side of the screen when 
displaying up scaled SD (4:3) contents.
 
•Black bars on the top and bottom will appear during movies that have 
aspect ratios different from your TV.
 
•Adjust the picture size options on your external device or TV to full 
screen.
The remote control does not 
work.
 
•Replace the remote control batteries with the poles (+/–) in the right...

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English
Issues Solutions and Explanations
A “Mode Not Supported” 
message appears.
 
•Check the supported resolution of the TV, and adjust the external 
device’s output resolution accordingly.
There is a plastic smell from the 
T V.
 
•This smell is normal and will dissipate over time.
The TV Signal Information is 
unavailable in the Self Diagnosis 
menu.
 
•This function is only available with digital channels from an Antenna / RF/
Coax connection.
The TV is tilted to the side.
 
•Remove the base...

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English
Issues Solutions and Explanations
Your settings are lost after 30 
minutes or every time the TV is 
turned off.
 
•If the TV is in the Store Demo mode, it will reset audio and picture 
settings every 30 minutes. Change the settings from Store Demo mode 
to Home Use mode in the Plug & Play (Initial setup) procedure. Press 
the SOURCE button to select TV mode, and go to MENU 
→ System 
→ 
Plug & Play (Initial setup)  → ENTER
E.
You have intermittent loss of 
audio or video.
 
•Check the cable...

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English
Issues Solutions and Explanations
The message “Scramble signal” 
or “Weak Signal/No Signal” 
appears.
 
•If you are using a CAM CARD (CI/CI+), check that it is installed into the 
common interface slot.
 
•If there is still a problem, pull the CAM CARD out of the TV and insert it 
into the slot again.
You turned the TV off 45 
minutes ago, and it turned on 
again.
 
•It is normal. The TV operates the OTA (Over The Aerial) function itself to 
upgrade firmware downloaded whilst your watching...

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Connecting to a COMMON INTERFACE slot
 
■
Attaching the CI Card Adaptor
Attach the adapter as shown below. To connect the CI CARD 
Adapter, follow these steps.
 
NWe recommend attaching the adapter before installing
1.   Insert the CI CARD Adapter into the two holes on the product 
1.
 
NPlease find a two holes on the rear of the TV. A two holes is beside the 
COMMON INTERFACE port.
TV Rear
  

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English
2. Connect the CI CARD Adapter into the COMMON INTERFACE port on the 
product 
2.
3.   Insert the “CI or CI+ CARD”
We recommand that you insert the CI card before you mount the TV on a wall. It may be 
difficult to insert after the mounting. Insert the card after attaching the CI-Module on TV. It is 
difficult to attach the module if you insert the card before attaching.
  

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■
Using the “CI or CI+ CARD”
To watch paid channels, the “CI or CI+ CARD” must be inserted.
 
●If you don’t insert the “CI or CI+ CARD,” some channels 
will display the message “Scrambled Signal”.
 
●The pairing information containing a telephone number, 
the “CI or CI+ CARD” ID the Host ID and other 
information will be displayed in about 2~3 minutes. If an 
error message is displayed, please contact your service provider.
 
●When the configuration of channel information has finished, the...

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NNOTE
 
●You must obtain a “CI or CI+ CARD” from a local cable service provider.
 
●When removing the “CI or CI+ CARD”, carefully pull it out with your hands 
since dropping the “CI or CI+ CARD” may cause damage to it.
 
●Insert the “CI or CI+ CARD” in the direction marked on the card.
 
●The location of the COMMON INTERFACE slot may be different depending 
on the model.
 
●“CI or CI+ CARD” is not supported in some countries and regions; check 
with your authorized dealer.
 
●If you have any...

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Teletext Feature (depending on the country)
The index page of the Teletext service gives you information on how to use the 
service. For Teletext information to be displayed correctly, channel reception must 
be stable. Otherwise, information may be missing or some pages may not b\
e 
displayed.
 
NYou can change Teletext pages by pressing the numeric buttons on the remote 
control.