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Samsung Television UN75ES9000F User Manual

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Page 631

The Channel menu is only available 
when you select the TV source.
Your settings are lost after 30 minutes or 
every time the TV is turned off. If the TV is in the Store Demo mode, 
it will reset audio and picture settings 
every 30 minutes. Change the settings 
from  Store Demo mode to  Home Use 
mode using the Setup procedure. Select 
TV  in the Source using your remote, 
and go to  System 
→  Setup. 

Page 632

You have intermittent loss of audio or 
video.Check the cable connections and 
reconnect them.
Loss of audio or video can be caused 
by using overly rigid or thick cables. 
Make sure the cables are flexible 
enough for long term use. If mounting 
the TV to a wall, we recommend using 
cables with 90 degree connectors.
You see small particles when you look  

Page 633

closely at the edge of the frame of the TV.This is part of the product’s design and 
is not a defect.
The PIP  menu is not available.
PIP  functionality is only available when 
you are using an HDMI, or Component 
source.
POP (TV’s internal banner ad) appears on 
the screen. Select Home Use  under Setup mode. 
For details, refer to the Setup Feature. 

Page 634

Plasma TV is making humming noise. 
 for PDP TV  Plasma TVs typically make 
a soft humming sound. This is normal. 
It’s caused by the electrical charges 
that are used to create the images on 
the screen.
If the humming sound is loud, you may 
have set the brightness on the TV too 
high. Try setting the brightness lower.
You can also have loud humming if the 
back of your Plasma TV is too close to  

Page 635

a wall or other hard surface. Also, try 
rerouting your connection cables.
An improperly installed wall mount can 
also create excessive noise.
Image Retention (Burn In) Issue. 
 for PDP TV  To minimize the possibility 
of screen burn, this unit is equipped 
with Pixel Shift screen burn reduction 
technology. Pixel Shift lets you set the 
picture so it moves slightly up and 
down (Vertical Line) and side to side  

Page 636

(Horizontal Dot). The regular, slight 
movement of the picture reduces screen 
burn in. 

Page 637

3D (Troubleshooting)
The 3D Active Glasses are not working 
correctlyMake sure the glasses are turned on.
The 3D Active Glasses may not work 
properly if there is any other 3D 
product or electronic devices turned on 
near the glasses or TV.
If there is a problem, keep other 
electronic devices as far away as 
possible from the 3D Active Glasses. 

Page 638

The 3D images don’t look quite right.The ideal viewing distance is three 
times or more the height of the screen.
We also recommend sitting with 
viewer’s eyes on a level with the 
screen.
The batteries in the 3D glasses don’t last Turn off 3D glasses while not using 
them. If you leave 3D glasses on, 
battery lifespan is shortened. 

Page 639

Anynet+ (HDMI-CEC) (Troubleshooting)
Anynet+ does not work. Check if the device is an Anynet+ 
device. The Anynet+ system supports 
Anynet+ devices only.
You can connect only one receiver 
(home theater).
Check if the Anynet+ device power 
cord is properly connected.
Check the Anynet+ device’s Video/
Audio/HDMI cable connections. 

Page 640

Check whether Anynet+ (HDMI-CEC) is 
set to On in the Anynet+ setup menu.
Check whether the TV remote control is 
in TV mode.
Check whether the remote control is 
Anynet+ compatible.
Anynet+ doesn’t work in certain 
situations. (Searching channels, 
operating Smart Hub  or Setup, etc.)
If you have removed and then 
reconnected the HDMI cable, please  
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