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Samsung Syncmaster 971p Quick Start Guide

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Page 41

 
About : It shows the version and copyright of MagicRotation program. 
 
 
 
Exit : It exits from MagicRotation program. 
 
 
 
Overview | Interface |
Troubleshooting 
 
 
 
Troubleshooting 
 
 
  
 
Before You Call Technical Su
pport  
zMagicRotation Software works with the installed Display Driver supplied by your Graphic 
Card Vendor to provide screen rotation capabilities. If the installed Display Driver is 
working incorrectly or has bugs in it, then these bugs would still exist even after...

Page 42

    
 
  
 
Check List  
Before calling for servic e, check the information in this section to see if you can remedy any 
problems yourself. If you do  need assistance, please call the phone number on the 
Information section or contact your dealer .
 
 
Symptom Check List Solutions
No images on the 
screen. I cannot turn 
on the monitor. Is the power cord 
connected properly?
Check the power cord connection and supply.
Can you see  No 
Connection Check 
Signal Cable  on the 
screen?  (When connecting...

Page 43

some keys on the keyboard. 
Is the monitor 
connected using the 
DVI cable? You may get a blank screen if you boot the 
system before you connect
 the DVI cable, or 
disconnect and then reconnect the DVI cable 
while the system is running as certain types of 
graphic cards do not se nd out video signals. 
Connect the DVI cable and then reboot the 
system.
The screen shows 
strange colors or just 
black and white. Is the screen 
displaying only one 
color as if looking at 
the screen through a 
cellophane...

Page 44

 
work properly. your PC or video graphic card?be downloaded 
http://www.samsung.com/monitor/magictune
.
Visit our website and download the installation software for MagicTune™ MAC.
 
 
 
 Check the following items if there is trouble with the monitor.  
1. Check if the power cord and the video cables are properly connected to the computer.  
2. Check if the computer beeps more than 3 times when booting.  (If it does, request an after-service for the main board of the computer.)  
3. If you installed a...

Page 45

 
   Self-Test Feature Check 
 
1. Turn off both your computer and the monitor.  
2. Unplug the video cable from the back of the computer.  
3. Turn on the monitor.  
If the monitor is functioning properly, you will see a box in the illustration below.  
 
 
 
This box appears during normal operation if the video cable becomes disconnected or 
damaged. 
 
4. Turn off your monitor and reconnect the video ca ble; then turn on both your computer and the 
monitor.  
If your monitor screen remains blank after...

Page 46

    
 
 
 General  
General
Model Name SyncMaster 971P
LCD Panel
Size 19 Diagonal (48 cm)
Display area 376.32 mm (H) x 301.056 mm (V)
Pixel Pitch 0.294 mm (H) x 0.294 mm (V)
Type a-si TFT active matrix
Synchronization
Horizontal 30 ~ 81 kHz 
Vertical 56 ~ 75 Hz 
Display Color
16.7 M Colors 
Resolution
Optimum resolution 1280 x 1024@60 Hz
Maximum resolution 1280 x 1024@75 Hz
Input Signal, Terminated
RGB Analog, DVI(Digital Visual Interface) Compliant Digital RGB  
0.7 Vp-p±5 %, positive bright 75  Ω±10 %...

Page 47

Less than 36 W 
Dimensions (WxDxH)/ Weight
423 x 228 x 433 mm(16.7 x 9 x 17 inch) / 6 kg 
348 x 425 x 72 mm(13.7 x 16.7 x 2.8 inch) / 6 kg (When the stand is foldded) 
Environmental considerations
Operating Temperature: 32 °F ~ 122 °F(0 °C ~ 50 °C)  
Humidity: 20 % ~ 95 %, non-condensing
Storage Temperature: -4 °F ~49 °F (-20 °C ~ 65 °C)  
Humidity: 5 % ~ 95 %, non-condensing
Plug and Play Capability
This monitor can be installed on any Plug & Play compatible system. Interaction of the monitor and...

Page 48

   
 
 
 
Preset Timing Modes  
If the signal transferred from the computer is th e same as the following Preset Timing Modes, the 
screen will be adjusted automatically (Exception : 640 x 480/60 Hz, 720 x 400/70Hz, 800 x 600/60 
Hz) However, if the signal differs, the screen may go blank while the power LED is on. Refer to the 
video card manual and adjust the screen as follows. 
 
Table 1. Preset Timing Modes 
Display Mode Horizontal 
Frequency 
(kHz) Vertical 
Frequency 
(Hz)  Pixel Clock 
(MHz)  Sync...

Page 49

    
 
 
 Contact SAMSUNG WORLD-WIDE  
 
If you have any questions or comments relating to Samsung products, please 
contact the SAMSUNG customer care center.   
 
 
North America  
CANADA 1-800-SAMSUNG (7267864) http://www.samsung.com/ca
MEXICO 01-800-SAMSUNG (7267864) http://www.samsung.com/mx
U.S.A 1-800-SAMSUNG (7267864) http://www.samsung.com
 
 
Latin America  
ARGENTINE 0800-333-3733 http://www.samsung.com/ar
BRAZIL 0800-124-421 http://www.samsung.com/br
CHILE 800-726-7864 (SAMSUNG)...

Page 50

CZECH REPUBLIC 844 000 844http://www.samsung.com/cz
DENMARK 38 322 887http://www.samsung.com/dk
FINLAND 09 693 79 554http://www.samsung.com/fi
FRANCE 08 25 08 65 65 (€ 0,15/min)http://www.samsung.com/fr
GERMANY 01805 - 121213 (€ 0,12/Min)http://www.samsung.de
HUNGARY 06 40 985 985http://www.samsung.com/hu
ITALIA 199 153 153http://www.samsung.com/it
LUXEMBURG 02 261 03 710http://www.samsung.lu
NETHERLANDS 0900 20 200 88 (€ 0.10/Min)http://www.samsung.com/nl
NORWAY 231 627 22http://www.samsung.com/no...
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