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Samsung Syncmaster 963uw User Manual

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Page 21

Useful TipsA monitor recreates visual signals received from the computer. Therefore, if there is a problem with
the computer or the video card, this can cause the monitor to become blank, have poor coloring, become
noisy, and video mode not supported, etc. In this case, first check the source of the problem, and then
contact the Service Center or your dealer.
Judging the monitor's working condition
If there is no image on the screen or a " Not Optimum Mode", "Recommended Mode  1440 x 900...

Page 22

A:You can see this message when the signal from the video card exceeds the maximum resolution
and frequency that the monitor can handle properly.
A: Adjust the maximum resolution and frequency that the monitor can handle properly.
A: If  the  display  exceeds  WSXGA  or  75  Hz,  a  " Not  Optimum  Mode",  "Recommended  Mode
1440 x 900 60 Hz" message is displayed. If the display exceeds 85 Hz, the display will work
properly but the " Not Optimum Mode ", "Recommended Mode  1440...

Page 23

A: Adjust the resolution and frequency at the video card.(Refer to the Preset Timing Modes).
Q: The screen can be unbalanced due to the cycle of the video card signals. Readjust Position by
referring to the OSD.
The screen is out of focus or OSD cannot be adjusted. Q: Have you adjusted the resolution or frequency on the monitor?
A: Adjust the resolution and frequency of the video card.(Refer to the Preset Timing Modes).
LED is blinking but no images on the screen. Q: Is the frequency properly adjusted...

Page 24

Control Panel → Performance and Maintenance  → System  → Hardware  → Device Manager
→  Monitors  → After deleting Plug and Play monitor, find 'Plug and Play monitor' by searching
new Hardware.
A: MagicTune™  is  an  additional  software  for  the  monitor.  Some  graphic  cards  may  not  support
your monitor. When you have a problem with the graphic card, visit our website to check the
compatible graphic card list provided.
http://www.samsung.com/monitor/magictune
MagicTune™ doesn't work...

Page 25

Q: How can I adjusts the resolution?
A: Windows XP:Set the resolution in the Control Panel → Appearance and Themes → Display → Settings.
A: Windows ME/2000: Set the resolution in the Control Panel → Display → Settings.
* Contact the video card manufacturer for details.
Q: How can I set the Power Saving function?
A: Windows XP: Set the resolution in the Control Panel  → Appearance and Themes  → Display  → Screen Saver.
Set the function in the BIOS-SETUP of the computer. (Refer to the Windows / Computer...

Page 26

This box appears during normal operation if the video cable becomes disconnected or damaged.
4. Turn off your monitor and reconnect the video cable; then turn on both your computer and the
monitor.
If your monitor screen remains blank after using the previous procedure, check your video controller
and computer system;  your monitor is functioning properly.
Warning Messages If there is something wrong with the input signal, a message appears on the screen or the screen goes
blank although the power...

Page 27

{2063UW}
Check List
 Note
Before calling for assistance, check the information in this section to see if you can remedy any prob-
lems yourself. If you do need assistance, please call the phone number on the Information section or
contact your dealer.
No images on the screen. I cannot turn on the monitor. Q: Is the power cord connected properly?
A: Check the power cord connection and supply.
Q: Can you see " Check Signal Cable " on the screen?
A: (Connected using the D-sub cable) Check the signal...

Page 28

A: The monitor is in PowerSaver mode.
A: Press a key on the keyboard to activate the monitor and restore the image on the screen.
A:If there is still no image, press the 'SOURCE/
' button. Then press any key on the keyboard
again to activate the monitor and restore the image on the screen.
Q: Connected using the DVI cable?
A: You may get a blank screen if you boot the system before you connect the DVI cable, or dis-
connect and then reconnect the DVI cable while the system is running as certain...

Page 29

LED is blinking but no images on the screen.Q: Is the frequency properly adjusted when checking the Display Timing on the menu?
A:Adjust  the  frequency  properly  by  referring  to  the  video  card  manual  and  the  Preset  Timing
Modes.
(The maximum frequency per resolution may differ from product to product.)
There are only 16 colors shown on the screen. The screen colors have changed
after changing the video card. Q: Have the Windows colors been set properly?
A: Windows XP :Set the resolution at...

Page 30

Q: Did you install the program?
A:Reboot the computer after installing the program for the first time. If a copy of the program is
already installed, remove it, reboot the computer, and then install the program again. You need
to reboot the computer for it to operate normally after installing or removing the program.
 Note
Visit the MagicTune™ website and download the installation software for MagicTune™ MAC.
Check the following items if there is trouble with the monitor. Check if the power cord and the...
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