Samsung Syncmaster 961bf Quick Start Guide

							 
 Check List
Before calling for assistance, check the information in this section to see  
if you can remedy any problems yourself. If you do need assistance,  
please call the  phone number on the Information section or contact your dealer . 
Symptom Check List Solutions
No images on the 
screen.  
I cannot turn on 
the monitor. Is the power cord 
connected 
properly?
Check the power cord connection and supply.
Can you see 
Check Signal 
Cable on the 
screen?  (Connected using the D-sub cable)  
Check the signal cable connection.  
 
(Connected using the DVI cable)  
If you still see an error message on the screen when the 
monitor is connected properly, check to see if the monitor 
status is set to analog.  
Press   button to have the monitor double-check the 
input signal source.
If the power is on, 
reboot the computer 
to see the initial 
screen(the login 
screen), which can 
be seen. If the initial screen (the login screen) appears, boot the 
computer in the applicable mode (the safe mode for 
Windows ME/XP/2000) and then change the frequency of 
the video card.  
(Refer to the 
Preset Timing Modes )  
 
If the initial screen (the login screen) does not appear, 
contact the Service Center or your dealer .  
Can you see Not 
Optimum Mode, 
Recommended 
Mode 1280 x 1024 
60 Hz on the 
screen?  You can see this message when the signal from the 
video card exceeds the maximum resolution and 
frequency that the monitor can handle properly.  
 
Adjust the maximum resolution and frequency that the 
monitor can handle properly.  
 
If the display exceeds SXGA or 75 Hz, a Not Optimum 
Mode, Recommended Mode 1280 x 1024 60 Hz 
message is displayed. If the display exceeds 85 Hz, the 
display will work properly 
but the Not Optimum Mode, 
Recommended Mode 1280 x 1024 60 Hz message 
appears for one minute and then disappears.  
Please change to the recommended mode during this 
one-minute period.  
(The message is displayed again if the system is 
rebooted.) 
There is no image 
on the screen.   The monitor is in PowerSaver mode.  
 
 
						

							Is the power 
indicator on the 
monitor blinking at 1 
second intervals?Press a key on the keyboard to activate the monitor and 
restore the image on the screen.  
 
If there is still no image, press the   button.  
Then press any key on the keyboard again to activate the 
monitor and restore the image on the screen. 
Connected using 
the DVI cable?
You may get a blank screen if you boot the system 
before you connect the DVI cable, or disconnect and then 
reconnect the DVI cable while the system is running as 
certain types of graphic cards do not send out video 
signals.  
Connect the DVI cable and then reboot the system.
I cannot see the 
On Screen 
Display. Have you locked 
the On Screen 
Display (OSD) 
Menu to prevent 
changes? Unlock the OSD by pressing the [ ] button for at least 
5 seconds.
The screen shows 
strange colors or 
just black and 
white.
Is the screen 
displaying only one 
color as if looking at 
the screen through 
a cellophane 
paper?  Check the signal cable connection.  
 
Make sure the video card is fully inserted in its slot.
Have the screen 
colors become 
strange after 
running a program 
or due to a crash 
between 
applications? Reboot the computer.
Has the video card 
been set properly? Set the video card by referring to the video card manual. 
The screen 
suddenly has 
become 
unbalanced. Have you changed 
the video card or 
the driver?
Adjust screen image position and size using the OSD.
Have you adjusted 
the resolution or 
frequency to the 
monitor? Adjust the resolution and frequency at the video card.  
(Refer to the
 Preset Timing Modes ). 
The screen can be unbalanced due to the cycle of the video card signals. 
Readjust Position by referring to the OSD.
The screen is out 
of focus or OSD 
cannot be 
adjusted. Have you adjusted 
the resolution or 
frequency on the 
monitor? Adjust the resolution and frequency of the video card.  
(Refer to the 
Preset Timing Modes ).
LED is blinking but 
no images on the 
screen. Is the frequency 
properly adjusted 
when checking the 
Display Timing on 
the menu? Adjust the frequency properly by referring to the video 
card manual and the 
Preset Timing Modes .  
(The maximum frequency per resolution may differ from 
product to product.) 
There are only 16 
colors shown on 
the screen. The 
screen colors have 
changed after 
changing the video 
card. Have the Windows 
colors been set 
properly? 
Windows XP :  
Set the resolution in the Control Panel 
→ Appearance 
and Themes  → Display 
→ Settings.  
 
Windows ME/2000 :  
Set the resolution in the Control Panel  → Display 
→ 
Settings. 
Has the video card 
been set properly? Set the video card by referring to the video card manual. 
There is a  Have you installed  Install the monitor driver according to the  Driver 
 
						

							 
 
 
 
message that 
reads 
Unrecognized 
monitor, Plug & 
Play (VESA DDC) 
monitor found. 
the monitor driver?
Installation Instructions.
See the video card 
manual to see if the 
Plug & Play (VESA 
DDC) function can 
be supported.  Install the monitor driver according to the 
Driver 
Installation Instructions .
Check when 
MagicTune™ does 
not function 
properly. MagicTune™ 
feature is found only 
on PC (VGA) with 
Window OS that 
supports Plug and 
Play.  * To check whether your PC is available for MagicTune™ 
feature, follow the steps below (When Windows is XP);  
 
Control Panel 
→ Performance and Maintenance 
→ 
System  → Hardware 
→ Device Manager 
→ Monitors 
→ 
After deleting Plug and Play monitor, find Plug and Play 
monitor by searching new Hardware. 
MagicTune™ is an additional software for the monitor. 
Some graphic cards may not support your monitor. When 
you have a problem with the graphic card, visit our 
website to check the compatible graphic card list 
provided.  
http://www.samsung.com/monitor/magictune  
MagicTune™ 
doesnt work 
properly. Have you changed 
your PC or video 
graphic card? Download the latest program. The program can be 
downloaded 
http://www.samsung.com/monitor/magictune  
Did you install the 
program? Reboot the computer after installing the program for the 
first time. If a copy of the program is already installed, 
remove it, reboot the computer, and then install the 
program again. You need to reboot the computer for it to 
operate normally after installing or removing the program. Visit the MagicTune™ website and download the installation software for MagicTune™ MAC.
Check the following items if there is trouble with the monitor.
Check if the power cord and the video cables are properly connected to the computer.
Check if the computer beeps more than 3 times when booting.  
(If it does, ask the service center to 
check the main board of the computer.) 
If you installed a new video card or if you assembled the PC, check if the installed the adapter(video) 
driver and the monitor driver. 
Check if the scanning ratio of the video screen is set to between 56 Hz ~ 75 Hz.  
(Do not exceed 75 Hz when using the maximum resolution.)
If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove 
the Display Adapter at the Control Panel 
→ System 
→ Device Administrator and then reboot the 
computer to reinstall the adapter (video) driver. 
  
If problems repeatedly occur,  contact an authorized service center .
 Q & A
Question Answer 
How can I change the frequency? The frequency can be changed by reconfiguring the  video card.  
 
Note that video card support can vary, depending on 
the version of the driver used.  
(Refer to the computer or the video card manual for 
details.) 
How can I adjust the resolution? Windows XP :  
 
						

							Set the resolution in the Control Panel → 
Appearance and Themes  → Display 
→ Settings.  
 
Windows ME/2000 :  
Set the resolution in the Control Panel  → Display 
→ 
Settings.  
 
Contact the video card manufacturer for details.
How can I set the Power Saving function? Windows XP :   Set the resolution in the Control Panel → 
Appearance and Themes  → Display 
→ Screen 
Saver.  
Set the function in the BI OS-SETUP of the computer. 
 
 
Windows ME/2000 :  
Set the resolution in the Control Panel  → Display 
→ 
Screen Saver.  
Set the function in the BI OS-SETUP of the computer. 
 
 
Refer to the Windows / Computer Manual
How can I clean the outer case/LCD Panel? Disconnect the power cord and then clean the  monitor with a soft cloth, using either a cleaning 
solution or plain water.  
 
Do not leave any detergent or scratches on the case. 
Do not let any water enter the monitor. 
 
 
 
 
 
 
 
 Self-Test
Self-Test Feature Check  |  Warning Messages   |  Environment   |  Useful Tips
Your monitor provides a self test feature that allows you to check whether your monitor is functioning 
properly. 
Self-Test Feature Check 
Turn off both your computer and the monitor.
Unplug the video cable from the back of the computer. 
Turn on the monitor. 
If the monitor is functioning properly, you will see a box in the illustration below.  
 
  
 
This box appears during normal operation if the video cable becomes disconnected or damaged.  
 
Turn off your monitor and reconnect the video cable; then turn on both your computer and the 
monitor. 
If your monitor screen remains blank after using the  previous procedure, check your video controller 
and computer system; your monitor is functioning properly.
Warning Messages 
 
						

							 
 
 
 
If there is something wrong with the input signal, a message appears on the screen or the screen 
goes blank although the power indicator LED is still on. The message may indicate that the monitor is 
out of scan range or that you need to check the signal cable.  
 
 Environment 
The location and the position of the monitor may influence the quality and other features of the 
monitor.  
 
If there are any sub woofer speakers near the monitor, unplug and relocate the woofer to another 
room.  
Remove all electronic devices such as radios, fans, clocks and telephones that are within 3 feet 
(one meter) of the monitor. 
Useful Tips 
A monitor recreates visual signals received from th e computer. Therefore, if there is a problem with 
the computer or the video card, this can cause the monitor to become blank, have poor coloring, 
become noisy, and video mode not supported, etc. In this case, first check the source of the problem, 
and then contact the Service Center or your dealer.  
 
Judging the monitors working condition  
 
If there is no image on the screen or a Not Optimum Mode, Recommended Mode 1280 x 1024 60 
Hz message comes up, disconnect the cable from the computer while the monitor is still powered on.  
 
If there is a message coming up on the screen or if the screen goes white, this means the monitor 
is in working condition. 
In this case, check the computer for trouble. 
 
						

							 Specifications
General
Model Name SyncMaster 761BF
LCD Panel
Size 17  Diagonal (43 cm)
Display area 337.92 mm (H) x 270.336 mm (V)
Pixel Pitch 0.264 mm (H) x 0.264 mm (V)
Synchronization
Horizontal 30 ~ 81 kHz
Vertical 56 ~ 75 Hz
Display Color
16.7M
Resolution
Optimum resolution 1280 x 1024@60 Hz
Maximum resolution 1280 x 1024@75 Hz
Input Signal, Terminated
RGB Analog, DVI(Digital Visual Interface)  Compliant Digital RGB 
0.7 Vp-p ± 5%, TTL level (V high  ≥ 2.0V, V low 
≤ 0.8V) 
Maximum Pixel Clock
135 MHz (Analog, Digital)
Power Supply
AC 100 - 240 V~ (+/- 10 %), 50/60 Hz 
Signal Cable
 
						

							 
 
 
 
15pin to 15pin D-sub cable, Detachable 
DVI-D to DVI-D connector, Detachable (not supplied)
Dimensions (W x H x D) / Weight 
379.0 x 404.0 x 237.0 mm / 14.9 x 15.9 x 9.3 inch / 4.8 kg / 10.6 lbs
Environmental considerations
Operating Temperature : 50 °F ~ 104 °F (10 °C ~ 40 °C)  
Humidity : 10 % ~ 80 %, non-condensing
Storage Temperature : -4°F ~113°F (-20 °C ~ 45 °C)   Humidity : 5 % ~ 95 %, non-condensing
Plug and Play Capability
This monitor can be installed on any Plug & Play compatible system. The interaction of the monitor and 
the computer systems will provide the best operating conditions and monitor settings. In most cases, the 
monitor installation will proceed automatically, un less the user wishes to select alternate settings.
Dot Acceptable
TFT LCD panels manufactured by using advanced semiconductor technology with precision of 1ppm 
(one millionth) above are used for this product. But the pixels of RED, GREEN, BLUE and WHITE color 
appear to be bright sometimes or some black pixels may be seen. This is not from bad quality and you 
can use it without any problelms. 
 
For example, the number of TFT  LCD sub pixels contained in this product are 3,932,160. Design and specifications are subject to change without prior notice.
Class B Equipment (Information Communication equipment for residential use)
This product complies with the Electromagnetic Compatibility Directives for residential use and can be 
used in all areas including common residential areas. 
 
(Class B equipment emits less electromagnetic waves than Class A equipment.)
 
 
 
 PowerSaver 
This monitor has a built-in power management system called PowerSaver. This system saves energy 
by switching your monitor to low-power mode when it has not been used for a certain amount of time. 
The monitor automatically returns to normal operation when you press a key on the keyboard. For 
energy conservation, turn your monitor OFF when it is not needed, or when leaving it unattended for 
long periods. The PowerSaver system operates with a VESA DPMS compliant video card installed in 
your computer. Use the software utility installe d on your computer to set up this feature.
State Normal Operation Power saving mode Power off  
EPA/ENERGY 2000
Power Indicator Blue Blue, Blinking Off
Power Consumption Less than 34 W Less than 1 W   Less than 1 W
This monitor is EPA ENERGY STAR® compliant and ENERGY2000 
compliant when used with a computer equipped with VESA DPMS 
functionality.  
As an ENERGY STAR
® Partner, SAMSUNG has determined that this 
product meets the ENERGY STAR® guidelines for energy efficiency.
 
						

							 
 
 
 Preset Timing Modes
If the signal transferred from the computer is the same as the following Preset Timing Modes, the 
screen will be adjusted automatically. However, if the signal differs, the screen may go blank while 
the power LED is on. Refer to the video card manual and adjust the screen as follows. Display Mode Horizontal 
Frequency  
(kHz) Vertical 
Frequency  
(Hz) Pixel Clock  
(MHz) Sync 
Polarity  
(H/V)
IBM, 640 x 350 31.469  70.086  25.175  +/- 
IBM, 640 x 480 31.469  59.940  25.175  -/- 
IBM, 720 x 400 31.469  70.087  28.322  -/+ 
MAC, 640 x 480 35.000  66.667  30.240  -/- 
MAC, 832 x 624 49.726  74.551  57.284  -/- 
MAC,1152 x 870  68.681  75.062 100.000  -/- 
VESA, 640 x 480 37.500  75.000  31.500  -/- 
VESA, 640 x 480 37.861  72.809  31.500  -/- 
VESA, 800 x 600 35.156  56.250  36.000  +/+ 
VESA, 800 x 600 37.879  60.317  40.000  +/+ 
VESA, 800 x 600 48.077  72.188  50.000  +/+ 
VESA, 800 x 600 46.875  75.000  49.500  +/+ 
VESA, 1024 x 768 48.363  60.004  65.000  -/- 
VESA, 1024 x 768 56.476  70.069  75.000  -/- 
VESA, 1024 x 768 60.023  75.029  78.750  +/+ 
VESA, 1152 x 864 67.500  75.000  108.000  +/+  VESA 1280 x 960  60.000  60.000  108.000  +/+ 
VESA, 1280 x 1024 63.981  60.020  108.000  +/+ 
VESA, 1280 x 1024 79.976  75.025  135.000  +/+ 
Horizontal Frequency
The time to scan one line connecting the right edge to the left edge of the 
screen horizontally is called the Horizontal Cycle and the inverse number 
of the Horizontal Cycle is called the Horizontal Frequency.Unit : kHz 
Vertical Frequency
Like a fluorescent lamp, the screen has to repeat the same image many 
times per second to display an image to the user. The frequency of this 
repetition is called the Vertical  Frequency or Refresh Rate. Unit : Hz
 
						

							Vertic al Frequen cy
Lik e a  flu ores cent lamp, the  screen  has  to repea t  th e s ame image  many 
time s per sec ond to display an ima ge to th e us er. The frequen cy of this  
repe tition  is c alled  the  Vertical Freque ncy  or  Refres h Ra te. Un it :  Hz
 
						

							 Model
 Specifications
General
Model Name SyncMaster 961BF
LCD Panel
Size 19  Diagonal (48 cm)
Display area 376.32 mm (H) x 301.056 mm (V)
Pixel Pitch 0.294 mm (H) x 0.294 mm (V)
Synchronization
Horizontal 30 ~ 81 kHz
Vertical 56 ~ 75 Hz
Display Color
16.7M
Resolution
Optimum resolution 1280 x 1024@60 Hz
Maximum resolution 1280 x 1024@75 Hz
Input Signal, Terminated
RGB Analog, DVI(Digital Visual Interface)  Compliant Digital RGB 
0.7 Vp-p ± 5%, TTL level (V high  ≥ 2.0V, V low 
≤ 0.8V) 
Maximum Pixel Clock
135 MHz (Analog, Digital)
Power Supply
AC 100 - 240 V~ (+/- 10 %), 50/60 Hz 
Signal Cable
 SyncMaster 961BF