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Samsung Syncmaster 913tm Quick Start Guide

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Page 71

Overview | Installation | Interface | Uninstall |Troubleshooting 
 
 Uninstall 
The MagicRotation program can be removed only by using the Add/Remove Programs option 
of the Windows Control Panel.  
Perform the following steps to remove MagicRotation. 
1. Go to [Task Tray]  [Start]  [Settings] and select [Control Panel] in the menu.  
If the program runs on Windows™ XP, go to [Control Panel] in the [Start] menu.  
 
2. Click the Add/Remove Programs icon in Control Panel.  
 
3. In the Add/Remove Programs...

Page 72

Overview | Installation | Interface | Uninstall | Troubleshooting 
 
 Troubleshooting 
 Before You Call Technical Support 
 zMagicRotation Software works with the installed Display Driver supplied by your 
Graphic Card Vendor to provide screen rotation capabilities. If the installed Display 
Driver is working incorrectly or has bugs in it, then these bugs would still exist even 
after MagicRotation Software is installed. 
Any incorrect/random behaviour resulting due to problems in the installed Display...

Page 73

 
 
Before calling for service, check the information in this section to see if you can remedy any 
problems yourself. If you do  need assistance, please call the phone number on the 
Information section or contact your dealer .
 
 
Symptom Check List Solutions
No images on the 
screen. I cannot turn 
on the monitor. Is the power cord 
connected properly?
Check the power cord connection 
and supply.
Can you see  Check 
Signal Cable  on the 
screen?  (When connecting D-Sub cable)
 
Check the signal cable...

Page 74

85Hz, the display will work properly 
but the 
Not Optimum 
Mode,Recommended Mode 
1280 x 1024 60Hz message 
appears for one minute and then 
disappears.  
Please change to the recommended 
mode during this one-minute period. 
 
(The message is displayed again if 
the system is rebooted.) 
There is no image on the 
screen.  
Is the power indicator on 
the monitor blinking at 1 
second intervals?The monitor is in PowerSaver mode. 
 
press a key on the keyboard to 
activate the monitor and restore the...

Page 75

 
have changed after 
changing the video 
card.Has the video card been 
set properly?Set the video card by referring to the 
video card manual. 
There is a message 
that reads 
Unrecognized 
monitor, Plug & Play 
(VESA DDC) monitor 
found. Have you installed the 
monitor driver?Install the monitor driver according 
to the Driver Installation Instructions.
See the video card 
manual to see if the Plug 
& Play (VESA DDC) 
function can be supported. Install the monitor driver according 
to the Driver...

Page 76

 If problems repeatedly occur, contact an authorized service center.
 
 
 Q & A 
Question Answer 
How can I change the 
frequency?Frequency can be changed by reconfiguring the video card.  
 
Note that video card support can vary, depending on the version 
of the driver used. (Refer to the computer or the video card 
manual for details.) 
How can I adjust the resolution? Windows ME/XP/2000 : Set the resolution at the Control 
Panel
→Display
→Settings.  
 
* Contact the video card manufacturer for...

Page 77

If there is something wrong with the input signal, the message below appears on the screen 
or the screen goes blank although the power indicator LED is still on. The message may 
indicate that the monitor is out of scan range or that you need to check the signal cable. 
 
 
 
 Environment  
 
The location and the position of the monitor may influence the quality and other 
features of the monitor. 
1. If there are any sub woofer speakers near the monitor, unplug and relocate the woofer 
to another room....

Page 78

 
 
 General  
General
Model Name SyncMaster 710TM
LCD Panel
Size 17 Diagonal
Display area 337.92mm (H) x 270.336mm (V)
Pixel Pitch 0.264mm  (H) x 0.264mm (V)
Type a-si TFT active matrix
Synchronization
Horizontal 30 ~ 81 kHz
Vertical 56 ~ 75 Hz
Display Color
16,194,277 Colors 
Resolution
Optimum resolution 1280 x 1024@60 Hz
Maximum resolution 1280 x 1024@75 Hz
Input Signal, Terminated
RGB Analog , DVI(Digital Visual Interface) Compliant Digital RGB  
0.7Vp-p Positive at 75 ohms 
Separate H/V sync,...

Page 79

Less than 34W 
Dimensions (WxDxH)/ Weight (Type (A))
370.0 x 64.1 x 342.3 mm / 14.6 x 2.5 x 13.5 inch (Without Stand) 
370.0 x 190.9 x 406.8 mm / 14.6 x 7.5 x 16.0 inch (With Basic Stand) / 6.35kg
Dimensions (WxDxH)/ Weight (Type (B))
370.0 x 60.3 x 316.0 mm / 14.6 x 2.4 x 12.4 inch (Without Stand) 
370.0 x 200.0 x 404.0 mm / 14.6 x 7.9 x 15.9 inch (With Basic Stand) / 5.8kg
VESA Mounting Interface
100mm x 100mm (for use with Specialty(Arm) Mounting hardware.)
Max internal speaker
0.8~1.0W
Environmental...

Page 80

product meets the ENERGY STAR® guidelines for energy efficiency.
 
 
 
   
 
Preset Timing Modes 
If the signal transferred from the computer is the same as the following Preset Timing Modes, the 
screen will be adjusted automatically (Exception : 640 x 480/60Hz, 720 x 400/70Hz, 800 x 600/60Hz) 
However, if the signal differs, the screen may go blank while the power LED is on. Refer to the video 
card manual and adjust the screen as follows.  
 
Table 1. Preset Timing Modes 
Display ModeHorizontal...
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