Samsung Syncmaster 2333t User Manual
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Troubleshooting5-1 5 Troubleshooting 5-1 Monitor Self-Diagnosis • You can check if the product is working properly using the Self-Diagnosis function. • If a blank screen is displayed and the Power LED blinks even if the product and the PC are properly connected, perform the self-diagnosis function according to the procedures below. 1.Turn the product and the PC off. 2.Separate the signal cable from the product . 3.Turn the product on. 4.If the product is working properly, the < Check Signal Cable> message appears. In this case, if a blank screen is displayed again, make sure that there is no problem with the PC and the connection. The product is working properly.
5-2Troubleshooting 5-2 Before Requesting Service Please check the following before requesting After-Sales service. If the problem continues, please contact your nearest Samsung Electronics Service Center. A BLANK SCREEN APPEARS / I CANNOT TURN THE PRODUCT ON Is the power cord connected properly? Check the connection status of the power cord. Is the message displayed on the screen?Check the cable connecting the PC and the product. If the message appears on the screen even if the cable is properly connected, recheck the input signal by pressing the button of the product. Is the message displayed on the screen? This occurs when the signal from the graphics card exceeds the maximum resolution or the maximum frequency of the product. In this case, set up the appropriate resolution and the fre- quency for the product. Is a blank screen displayed and does the power LED blink at a 1 second interval?This occurs when the power saving function is running. If you click the mouse or press any key, the screen will be turned on. Did you connect with a DVI cable? If you connect the DVI cable when the PC has booted up or if you reconnect the DVI cable after disconnecting the cable while using a PC, the screen may not be displayed because some graphics cards do not output the video signal. In this case, reboot the PC while the DVI cable is connected. THE IMAGE IS TOO LIGHT OR TOO DARK. Adjust the and . (Refer to the , ) If is set to , the display brightness can differ according to the input signal. THE ON SCREEN ADJUSTMENT MENU (OSD) DOES NOT APPEAR. Did you cancel the screen adjustment? Check if the OSD Adjustment Lock function is set to Off. THE COLOR IS WEIRD / THE PICTURE IS DISPLAYED IN BLACK AND WHITE Is the entire screen displayed in the same color as if viewing the screen through a cellophane paper? Check the cable connection to the computer. Reinsert the graphics card into the computer completely. Check if the is set to . Is the graphics card configured correctly? Set up the graphics card referring to the user manual. THE DISPLAY AREA SUDDENLY MOVES TO AN EDGE OR TO THE CENTER. Did you change the graphics card or the driver? Please press the [AUTO] button to run the auto adjustment function. Did you change the resolution and frequency appropriate to the product?Set the resolution and the frequency to the appropriate values in the graphics card refer to the (Standard Signal Mode Table) Is the graphics card configured correctly? Set up the graphics card referring to the user manual. THE PICTURES ARE OUT-OF-FOCUS. Did you change the resolution and the frequency appropriate to the product?Set the resolution and the frequency to the appropriate values in the graphics card refer to the (Standard Signal Mode Table)
Troubleshooting5-2 THE COLOR IS DISPLAYED IN 16 BIT (16 COLORS). THE COLOR HAS BEEN CHANGED AFTER CHANGING THE GRAPHICS CARD. Did you install the device driver for the product? Windows XP : Set the color again by selecting Control Panel → Appearance and Themes → Display → Settings. Windows ME/2000 : Set the color again by selecting Control Panel → Display → Settings. Windows Vista : Change the color settings by selecting Con- trol Panel → Appearance and Personalization → Personaliza- tion → Display settings. Windows 7 : Change the color settings by selecting Control Panel → Appearance and Personalization → Display → Adjust resolution → Advanced settings → Monitor. (For more information, refer to the Windows user manual for the computer.) Is the graphics card configured correctly? Configure the color again in accordance with the new graph- ics card driver. WHEN I CONNECT THE MONITOR, THE UNKNOWN MONITOR, PLUG&PLAY (VESA DDC) MONITOR FOUND MESSAGE IS DISPLAYED. Did you install the device driver for the product? Install the device driver referring to the descriptions about the driver installation. Check if all the Plug&Play (VESA DDC) functions are sup- ported referring to the User Manual of the graphics card.Install the device driver referring to the descriptions about the driver installation. WHEN I LOOK AT THE EXTERIOR EDGES OF THE PRODUCT, SMALL ALIEN SUBSTANCES APPEAR ON IT. Since this product is designed so that the color has a soft appearance by coating it with a transparent material over the black edges, such things may be seen. This is not a defect of the product. A “BEEP, BEEP” SOUND IS HEARD WHEN BOOTING THE COMPUTER. If the beep sound is generated 3 or more times when booting up the computer, please request service for the computer.
5-3Troubleshooting 5-3 FAQ FAQ!PLEASE TRY THE FOLLOWING! How can I change the frequency (refresh rate) of the video signal?You have to change the frequency of the graphics card. Windows XP : Change the frequency by selecting Control Panel → Appearance and Themes → Display → Settings → Advanced → Monitor, and then change the refresh rate under Monitor Settings. Windows ME/2000 : Change the frequency by selecting Con- trol Panel → Display → Settings → Advanced → Monitor, and then change the refresh rate under Monitor Settings. Windows Vista : Change the frequency by selecting Control Panel → Appearance and Personalization → Personalization → Display settings → Advanced settings → Monitor, and then change the refresh rate under Monitor Settings. Windows 7 : Change the frequency by selecting Control Panel → Appearance and Personalization → Display → Adjust reso- lution → Advanced settings → Monitor, and then change the refresh rate under Monitor Settings. (For more information, refer to the User Manual of the com- puter or the graphics card.) How can I change the resolution? Windows XP : Change the resolution by selecting Control Panel → Appearance and Themes → Display → Settings. Windows ME/2000 : Change the resolution by selecting Con- trol Panel → Display → Settings. Windows Vista : Change the resolution by selecting Control Panel → Appearance and Personalization → Personalization → Display settings. Windows 7 : Change the resolution by selecting Control Panel → Appearance and Personalization → Display → Adjust reso- lution. (For more information, refer to the User Manual of the com- puter or the graphics card.) How can I use the power saving function? Windows XP : Configure it by selecting Control Panel → Appearance and Themes → Display → Screen Saver Setting or configure it in the BIOS Setup of the computer. Windows ME/2000 : Configure it by selecting Control Panel → Display → Screen Saver Setting or Configure it in the BIOS Setup of the computer. Windows Vista : Change settings by selecting Control Panel → Appearance and Personalization → Personalization → Screen Saver. You can also use the BIOS SETUP menu on the PC. Windows 7 : Change settings by selecting Control Panel → Appearance and Personalization → Personalization → Screen Saver. You can also use the BIOS SETUP menu on the PC. (For more information, refer to the Windows user manual for the computer.)
More Information6-1 6 More Information 6-1 Specifications Design and specifications are subject to change without prior notice. Class B (Information Communication equipment for residential use) This device is registered for EMC requirements for home use (Class B). It can be used in all areas. (Class B equipment emits less electromagnetic waves than Class A equipment.) MODEL NAME2333TN2333T LCD Panel Size 23 inches (58 cm) Display area 509.76 mm (H) x 286.74 mm (V) Pixel Pitch 0.2655 mm (H) x 0.2655 mm (V) Synchroniza- tionHorizontal 30 ~ 75 kHz Vertical 56 ~ 61 Hz Display Color 16.7 M ResolutionOptimum resolution 1920 x 1080 @ 60 Hz Maximum resolution 1920 x 1080 @ 60 Hz Input Signal, TerminatedRGB Analog 0.7 Vp-p ± 5% Separate H/V sync, Composite, SOG TTL level (V high ≥ 2.0V, V low ≤ 0.8V)RGB Analog, DVI(Digital Visual Inter- face) 0.7 Vp-p ± 5 % Separate H/V sync, Composite, SOG TTL level (V high ≥ 2.0V, V low ≤ 0.8V) Maximum Pixel Clock 164 MHz (Analog) 164 MHz (Analog,Digital) Power SupplyThis product supports 100-240 V.Since the standard voltage may differ from country to country, please check the label on the back of the product. Signal Cable 15pin-to-15pin D-sub cable, Detachable15pin-to-15pin D-sub cable, Detach- able DVI-D to DVI-D connector, Detachable Dimensions (WxHxD) / Weight (Simple stand)557.3 x 365.8 x 71.5 mm (21.9 x 14.4 x 2.8 inches) (Without Stand) 557.3 x 415.7 x 218.6 mm (21.9 x 16.4 x 8.6 inches) (With Stand) / 6.9 kg (15.2 lbs) VESA Mounting Interface 100 mm x 100 mm / 3.9 inches x 3.9 inches Environmen- tal consider- ationsOperatingTemperature : 50°F ~ 104°F (10°C ~ 40°C) Humidity :10 % ~ 80 %, non-condensing StorageTemperature : -4°F ~ 113°F (-20°C ~ 45°C) Humidity : 5 % ~ 95 %, non-condensing Tilt -1° (±1.0°)~16° (±1.0°)
6-2More Information 6-2 Power Saving Function This monitor has a built-in power management system called PowerSaver. This system saves energy by switching your monitor to low-power mode when it has not been used for a certain amount of time. The monitor automatically returns to normal operation when you press a key on the keyboard. For energy conservation, turn your monitor OFF when it is not needed, or when leaving it unattended for long periods. The PowerSaver system operates with a VESA DPM compliant video card installed in your computer. Use the software utility installed on your computer to set up this feature. If there is no power cut-off switch, the power consumption is 0 only when the power cord is disconnected. STATENORMAL OPERATIONPOWER SAVING MODEPOWER OFF Power Indicator On Blinking Off Power Consumption 45 W Less than 1 watts Less than 1 watts
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6-4More Information 6-4 Correct Disposal of This Product (Waste Electrical & Electronic Equipment) - Europe only (Applicable in the European Union and other European countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please sepa- rate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of mate- rial resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.