Samsung SCX 4500W User Manual

							9.14   
Common Linux problems
ProblemPossible cause and solutions
The machine does not 
print.• Check if the printer driver is installed in your 
system. Open Unified Driver configurator 
and switch to the Printers tab in Printers 
configuration window to look at the list of 
available printers. Make sure that your 
machine is displayed on the list. If not, 
please, invoke Add new printer wizard to 
set up your device.
• Check if the printer has started. Open 
Printers configuration and select your 
machine on the printers list. Look at the 
description in the Selected printer pane. If 
its status contains “(stopped)” string, 
please, press the Start button. After that 
normal operation of the printer should be 
restored. The “stopped” status might be 
activated when some problems in printing 
occurred. For instance, this could be an 
attempt to print a document when a port is 
claimed by a scanning application.
• Check if the port is not busy. Since 
functional components of MFP (printer and 
scanner) share the same I/O interface 
(port), the situation of simultaneous access 
of different “consumer” applications to the 
same port are possible. To avoid possible 
conflicts, only one of them at a time is 
allowed to gain control over the device. The 
other “consumer” will encounter “device 
busy” response. You should open ports 
configuration and select the port assigned 
to your printer. In the Selected port pane 
you can see if the port is occupied by some 
other application. If this is the case, you 
should wait for completion of the current job 
or should press Release port button, if you 
are sure that the present owner is not 
functioning properly.
• Check if your application has special print 
option such as “-oraw”. If “-oraw” is 
specified in the command line parameter 
then remove it to print properly. For Gimp 
front-end, select “print” -> “Setup printer” 
and edit command line parameter in the 
command item.The machine does not 
appear on the 
scanners list.• Check if your machine is attached to your 
computer. Make sure that it is connected 
properly via the USB port and is turned on.
• Check if the scanner driver for your 
machine is installed in your system. Open 
Unified Driver configurator, switch to 
Scanners configuration, then press 
Drivers. Make sure that driver with a name 
corresponding to your machines name is 
listed in the window. Check if the port is not 
busy. Since functional components of MFP 
(printer and scanner) share the same I/O 
interface (port), the situation of 
simultaneous access of different 
“consumer” application to the same port is 
possible. To avoid possible conflicts, only 
one of them at a time is allowed to gain 
control over the device. The other 
“consumer” will encounter “device busy” 
response. This can usually happen while 
starting scan procedure, and appropriate 
message box appears.
• To identify the source of the problem, you 
should open ports configuration and select 
the port assigned to your scanner. ports 
symbol /dev/mfp0 corresponds to LP:0 
designation displayed in the scanners’ 
options, /dev/mfp1 relates to LP:1 and so 
on. USB ports start at /dev/mfp4, so 
scanner on USB:0 relates to /dev/mfp4 
respectively and so forth sequentially. In the 
Selected port pane you can see if the port 
is occupied by some other application. If 
this is the case, you should wait for 
completion of the current job or you should 
press Release port button, if you are sure 
that the present ports owner is not 
functioning properly.
ProblemPossible cause and solutions
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							9.15   
The machine does not 
scan.• Check if a document is loaded into the 
machine.
• Check if your machine is connected to the 
computer. Make sure if it is connected 
properly if an I/O error is reported while 
scanning.
• Check if the port is not busy. Since 
functional components of MFP (printer and 
scanner) share the same I/O interface 
(port), the situation of simultaneous access 
of different “consumer” application to the 
same port is possible. To avoid possible 
conflicts, only one of them at a time is 
allowed to gain control over the device. The 
other “consumer” will encounter “device 
busy” response. This can usually happen 
while starting scan procedure, and 
appropriate message box will be displayed.
To identify the source of the problem, you 
should open ports configuration and select 
the port assigned to your scanner. port’s 
symbol /dev/mfp0 corresponds to LP:0 
designation displayed in the scanners’ 
options, /dev/mfp1 relates to LP:1 and so 
on. USB ports start at /dev/mfp4, so 
scanner on USB:0 relates to /dev/mfp4 
respectively and so forth sequentially. In the 
Selected port pane you can see if the port 
is occupied by some other application. If 
this is the case, you should wait for 
completion of the current job or should 
press the Release port button, if you are 
sure that the present port’s owner is not 
functioning properly.
I cannot scan via Gimp 
Front-end.• Check if Gimp Front-end has 
“Xsane: Device dialog.” on the “Acquire” 
menu. If not, you should install Xsane plug-
in for Gimp on the your computer. You can 
find Xsane plug-in package for Gimp on 
Linux distribution CD or Gimp home page. 
For the detail information, refer to the Help 
for Linux distribution CD or Gimp Front-end 
application. 
If you wish to use other kind of scan 
application, refer to the Help for application.
ProblemPossible cause and solutions
Common Macintosh problems
I encounter error 
“Cannot open port 
device file” when 
printing a document.Please avoid changing the print job 
parameters (via LPR GUI, for example) while 
a print job is in progress. Known versions of 
CUPS server break the print job whenever 
print options are changed and then try to 
restart the job from the beginning. Since 
Unified Linux Driver locks port while printing, 
the abrupt termination of the driver keeps the 
port locked and therefore unavailable for 
subsequent print jobs. If this situation 
occurred, please, try to release the port. 
When printing a 
document over the 
network in SuSE 9.2, 
the machine does not 
print.The CUPS (Common Unix Printing System) 
version distributed with SuSE Linux 9.2 
(cups-1.1.21) has a problem with ipp 
(Internet Printing Protocol) printing. Use the 
socket printing instead of ipp or install later 
version of CUPS (cups-1.1.22 or higher).
ProblemSuggested solutions
PDF file does not print 
correctly-some parts are 
missing in the graphics, 
text or illustrations.Incompatibility between the PDF file and 
the Acrobat products.
Printing the PDF file as an image may 
enable the file to print. Turn on 
Print As 
Image
 from the Acrobat printing options.
Note: It will take longer to print when 
you print a PDF file as an image.
The document has 
printed, but the print job 
has not disappeared from 
the spooler in 
Mac OS 10.3.2.Update your Mac OS to OS 10.3.3. or 
higher.
Some fonts are not 
printed properly in the 
Adobe Illustrator 
program.Those fonts may not supported by your 
machine. Start the Adobe Illustrator 
program, click File > Print > Illustrator 
tab. Then, check Force Fonts to 
Download, and try again.
ProblemPossible cause and solutions
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							10.1   
						

							11.1   
11 Specifications
This chapter includes:
• General specifications
• Printer specifications
• Copier specifications
• Scanner specifications
Note
The numbers herein is subject to change according to its install 
environment.
General specifications
ItemSpecifications and Description
Paper input 
capacity
a100 multi-pages for plain paper 
(20 lb bond, 75 g/m2)
Paper output 
capacity
30 sheets (face up)
Consumables
1-piece toner cartridge system
Power rating
AC 110 - 127 V or AC 220 - 240 V
See the Rating label on the machine for the 
correct voltage, frequency (hertz) and type of 
current for your machine.
Power 
consumption
Average operation mode: Less than 350 W
Sleep mode: Less than 8.12 W
Power off mode: 0 W
Noise level
bStandby mode: Less than 38 dBA
Scanning/Printing mode: Less than 45 dBA
Operating 
environment
Temperature: 10 °C to 32 °C (50° F to 89.6° F )
Humidity: 20% to 80% RH
Display
Blue LED Module (65EA Dots)
toner cartridge 
yield
cStandard Yield: Average cartridge yield 2,000 
standard pages. 
(Ships with 1,000 pages Starter/Standard 
Toner Cartridge) 
d
** Declared yield value in accordance with 
ISO/IEC 19752.
Memory
8 MB (Non-extendable)
Printer specifications
External dimension 
(W x D x H)332 x 393 x 162.3mm 
(13.1 x 15.5 x 6.4 inches)
Weight
8.8 Kg (19.40 lbs)
(including consumables)
Package weight
Paper: 1.84 Kg (4.06 lbs)
Plastic: 0.267 Kg (0.59 lbs)
a.For details about paper input capacity, see page 4.3.
b. Sound Pressure Level, ISO 7779
c. Average cartridge yield declared in accordance with ISO/IEC 19752. The 
number of pages may be affected by the operating environment, printing 
interval, media type, and media size.
d. It varies depending on the product configuration.
ItemDescription
Printing method
Laser Beam Printing
Printing speed
a
a. Print speed will be affected by operating system used, computing performance, 
application software, connect on method, media type, media size, and job 
complexity.
Up to 16 ppm in A4 (17 ppm in Letter)
First print out time
from coldboot: Less than 15 seconds
Print resolution
Up to 1200 x 1200 dpi Effective output
Printer language
SPL (Samsung Printer Language)
OS compatibility & 
driver
b
b. Please visit www.samsungprinter.com to download the latest software version.
Windows 2000/XP/2003/2008/Vista/7/Server 
2008 R2, Various Linux OS, Mac 10.3 ~ 10.6
Interface
USB 2.0
Ethernet 10/100 Base TX
802.11 b/g Wireless LAN
ItemSpecifications and Description
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							11.2   
Copier specifications
ItemDescription
Copy speed
a
a. Copy speed is based on single document multiple copy.
Up to 16 cpm in A4 (17 cpm in Letter)
First copy out time
from coldboot: Less than 15 seconds
Copy resolution
Scan: up to 600 x 600 dpi 
         (Text, Text/Photo, Photo)
Print: up to 600 x 600 dpi 
         (Text, Text/Photo, Photo)
Zoom rate
50 to 199%
Multiple copies
1 to 99 pages
Scanner specifications
ItemDescription
Compatibility
TWAIN standard / WIA standard
Scanning method
Color CIS
Resolution
Optical: Max. 1200 x 1200 dpi (Mono and 
color)
Enhanced: 4,800 x 4,800 dpi
Effective scanning 
length
Max. 297 mm (11.7 inches)
Effective scanning 
width
Max. 208 mm (8.2 inches)
Color bit depth
24 bits
Mono bit depth
1 bit for Linearity & Halftone
8 bits for Gray scale
Grayscale
256 levels
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							12.1   
12 Glossary
Control Panel
A control panel is a flat area where control or monitoring instruments are 
displayed. They are typically found in top or front of the machine. 
Coverage
This is the printing term used for toner usage measurement on printing 
and generally used as 5% coverage. 5% coverage means that an A4 
sided paper has about 5% image or text on it. So, if the paper or original 
has complicated images or lots of text on it, the coverage will be over 5% 
and at the same time, toner usage will be as much as the coverage.
Default
The first set values.
DPI
This is the measurement of resolution which is used for printing or 
scanning. Generally, more dots per inch result in a higher resolution, 
more visible detail in the image, and a larger file size. 
Duty Cycle
Duty cycle is the page quantity which does not affect printer performance 
for a month. Generally the printer has the lifespan limitation such as 
pages per year. The lifespan means the average capacity of print-outs, 
usually within the warranty period. For example, if the duty cycle is 48,000 
pages per month assuming 20 working days, a printer limits 2,400 pages 
a day, which is not small amount.
Fuser Unit 
This is the part of a laser printer that melts the toner onto the print media. 
It consists of two hot rollers. After toner is transferred onto the paper, the 
fuser unit applies heat and pressure to ensure that the toner stays on the 
paper permanently, which is why paper is warm when it comes out of a 
laser printer.
Grayscale
Shades of gray that represent light and dark portions of an image when 
color images are converted to grayscale; colors are represented by 
various shades of gray.
Halftone
This is an image type that simulates grayscale by varying the number of 
dots. Highly colored areas consist of a large number of dots, while lighter 
areas consist of a smaller number of dots.
ISO
The International Organization for Standardization (ISO) is an 
international standard-setting body composed of representatives from 
national standards bodies. It produces world-wide industrial and 
commercial standards.
LED
A light-emitting diode (LED) is a semiconductor device that indicates the 
status of a machine. 
Print Media
Media such as papers, labels, and transparencies which can be used on 
a printer, a scanner, a fax or, a copier. 
OPC Drum
A mechanism that makes a virtual image for print using a laser beam 
emitted from a laser printer, and it is usually green or gray-colored and 
cylinder-shaped. An exposing unit of a drum is slowly worn away by its 
usage of the printer, and it should be replaced appropriately since it 
becomes scratched from grit in paper.
PDF
Portable Document Format (PDF) is a proprietary file format developed 
by Adobe Systems for representing two-dimensional documents in a 
device-independent and resolution-independent format.
PPM
Pages Per Minute. PPM shows the printers speed, how many pages a 
printer can actually print per minute.
PRN file
An interface for a device driver, this allows software to interact with the 
device driver using standard input/output system calls, which simplifies 
many tasks. 
Resolution
The sharpness of an image, measured in dots per inch (dpi). The higher 
the dpi, the greater the resolution.
Toner cartridge
It is a kind of bottle within a machine like a printer which contains toner. 
Toner is a powder used in laser printers and photocopiers which forms the 
text and images on the printed paper. Toner can be melted by the heat of 
the fuser, causing it to bind to the fibers in the paper.
URL
Uniform Resource Locator (URL) is the global address of documents and 
resources on the Internet. The first part of the address indicates what 
protocol to use, the second part specifies the IP address or the domain 
name where the resource is located.
USB
Universal serial bus (USB) is a standard that was developed by the USB 
Implementers Forum, Inc., to connect computers and peripherals. Unlike 
the parallel port, USB is designed to concurrently connect a single 
computer USB port to multiple peripherals.
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							1
C
cleaning
inside
 8.1
outside
 8.1
scan unit
 8.3
control panel
 1.2, 1.4
Copies
 1.4
Darkness
 1.4
Reduce/Enlarge
 1.4
Scan to PC
 1.4
Start Copy
 1.4
Stop/Clear
 1.4
Up/Down arrows
 1.4
copy
copying
 5.1
darkness
 5.1
original type
 5.1
paper size
 5.1
reduce/enlarge
 5.1
solving copy problems
 9.12
D
driver
feature
 2.2
installation
 3.3, 3.8
E
error message 9.7
F
from the website 8.7
J
jam
clearing paper from the tray
 9.1
tips for avoiding paper jams
 9.1
L
Linux
requirements
 2.2
Linux problems
 9.14
M
Macintosh
problems
 9.15
requirements
 2.3
Maintenance
 8.1
maintenance parts
 8.7
toner cartridge
 8.3
message on the display screen
 9.7
N
network
requirements
 3.2
setting up
 3.2
O
ordering supplies 10.1
originals
 4.1
loading on the scanner glass
 4.1
output support
 1.2
output tray
 1.2
P
paper
changing the size
 4.5
clearing jam
 9.1
paper feeding problems
 9.8
setting the paper size of the tray
 4.6
Power switch
 1.3
print media
guidelines
 4.2
media sizes
 4.3
selecting print media
 4.2
specification
 4.3
Printer software CD
 2.1
printing
 7.1
problem solving
 9.8
printing report
 8.1
problem, solve
Linux
 9.14
problems
copying
 9.12
display message
 9.7
Macintosh
 9.15
paper feeder
 9.8
printing
 9.8
printing quality
 9.10scanning
 9.13
Windows
 9.13
Q
quality
solving the printing problem
 9.10
R
Reduce 1.4
replacing components
toner cartridge
 8.5
S
scanner glass 1.2
scanner lid
 1.2
scanning
solving scanning problems
 9.13
to application
 6.1
specifications
 11.1, 12.1
supplied software
 2.1
supplies
expected toner cartridge life
 8.3
ordering supplies
 10.1
SyncThru Web Service
 8.7
T
toner cartridge 1.2
top cover
 1.2
top cover lever
 1.2
tray
 1.2
adjusting the width and length
 4.5
tray open button
 1.2
troubleshooting
 9.1
U
USB
port
 1.3
W
Windows
problems
 9.13
requirements
 2.2
INDEX
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							Samsung Printer
Software section
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							1
SOFTWARE SECTION 
C
ONTENTS
Chapter 1: INSTALLING PRINTER SOFTWARE IN WINDOWS
Installing Printer Software  ........................................................................................................  4
Installing Software for Local Printing  .................................................................................  4
Installing Software for Network Printing .............................................................................  7
Reinstalling Printer Software  ...................................................................................................  11
Removing Printer Software  ..................................................................................................... 11
Chapter 2: BASIC PRINTING
Printing a Document  ..............................................................................................................  12
Printing to a file (PRN)   ..........................................................................................................  13
Printer Settings  .....................................................................................................................  13
Layout Tab  ..................................................................................................................  14
Paper Tab ....................................................................................................................  14
Graphics Tab  ...............................................................................................................  15
Extras Tab  ...................................................................................................................  16
About Tab  ...................................................................................................................  16
Printer Tab  ..................................................................................................................  16
Using a Favorite Setting  ................................................................................................  17
Using Help ...................................................................................................................  17
Chapter 3: ADVANCED PRINTING
Printing Multiple Pages on One Sheet of Paper (N-Up Printing)  .....................................................  18
Printing Posters  .....................................................................................................................  19
Printing a Reduced or Enlarged Document  ................................................................................  19
Fitting Your Document to a Selected Paper Size  .........................................................................  19
Using Watermarks  .................................................................................................................  20
Using an Existing Watermark  .........................................................................................  20
Creating a Watermark  ...................................................................................................  20
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							2
Editing a Watermark  .....................................................................................................  20
Deleting a Watermark  ...................................................................................................  20
Using Overlays  ......................................................................................................................  21
What is an Overlay? ......................................................................................................  21
Creating a New Page Overlay  .........................................................................................  21
Using a Page Overlay  ....................................................................................................  21
Deleting a Page Overlay  ................................................................................................  21
Chapter 4: SHARING THE PRINTER LOCALLY
Setting Up a Host Computer  ...................................................................................................  22
Setting Up a Client Computer  .................................................................................................. 22
Chapter 5: SCANNING
Scanning Using Samsung SmarThru  .........................................................................................  23
Uninstalling Samsung SmarThru  .....................................................................................  23
Using Samsung SmarThru  .............................................................................................  23
Using Onscreen Help File  ...............................................................................................  24
Scanning Process with TWAIN-enabled Software  ........................................................................  24
Scanning Using the WIA Driver ................................................................................................  25
Windows XP .................................................................................................................  25
Windows Vista  .............................................................................................................  25
Windows 7  ..................................................................................................................  25
Chapter 6: USING SMART PANEL
Understanding Smart Panel  ....................................................................................................  26
Opening the Troubleshooting Guide  .........................................................................................  27
Using Printer Settings Utility  ...................................................................................................  27
Using Onscreen Help File  ...............................................................................................  27
Changing the Smart Panel Program Settings  .............................................................................  27
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