Samsung SCX 4500W User Manual

							User’s Guide
Monochrome Laser Multifunction
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							© 2008 Samsung Electronics Co., Ltd. All rights reserved.
This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not 
responsible for any changes, direct or indirect damages, arising from or related to use of this user’s guide.
• SCX-4500W is model names of Samsung Electronics Co., Ltd.
• Samsung and Samsung logo are trademarks of Samsung Electronics Co., Ltd.
• Microsoft, Windows, Windows Vista, Windows 7 and Windows 2008 Server R2 are either registered trademarks or trademarks of Microsoft Corporation.
• UFST® and MicroType™ are registered trademarks of Monotype Imaging Inc.
• TrueType, LaserWriter and Macintosh are trademarks of Apple Computer, Inc.
• All other brand or product names are trademarks of their respective companies or organizations.
• Please visit www.samsung.com for open source information.
• Refer to the LICENSE.txt file in the provided CD-ROM for the open source license information.
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							Contact SAMSUNG worldwide
If you have any comments or questions regarding Samsung products, contact the Samsung customer care center.
COUNTRY/
REGIONCUSTOMER CARE 
CENTER WEB SITE
ARGENTINE0800-333-3733 www.samsung.com/ar
AUSTRALIA1300 362 603 www.samsung.com/au
AUSTRIA0810-SAMSUNG (7267864, 
€ 0.07/min)www.samsung.com/at
BELARUS810-800-500-55-500 www.samsung/ua
www.samsung.com/ua_ru
BELGIUM02 201 2418 www.samsung.com/be 
(Dutch)
www.samsung.com/be_fr 
(French)
BRAZIL0800-124-421
4004-0000www.samsung.com/br
CANADA1-800-SAMSUNG (726-
7864)www.samsung.com/ca
CHILE800-SAMSUNG (726-7864) www.samsung.com/cl
CHINA400-810-5858
010-6475 1880www.samsung.com/cn
COLOMBIA01-8000112112 www.samsung.com.co
COSTA RICA0-800-507-7267 www.samsung.com/latin
CZECH 
REPUBLIC800-SAMSUNG (800-
726786)www.samsung.com/cz
Samsung Zrt., česká organizační složka, Oasis Florenc, 
Sokolovská394/17, 180 00, Praha 8
DENMARK8-SAMSUNG (7267864) www.samsung.com/dk
ECUADOR1-800-10-7267 www.samsung.com/latin
EL SALVADOR800-6225 www.samsung.com/latin
ESTONIA800-7267 www.samsung.com/ee
KAZAKHSTAN8-10-800-500-55-500 www.samsung.com/kz_ru
KYRGYZSTAN00-800-500-55-500
FINLAND30-6227 515 www.samsung.com/fi
FRANCE01 4863 0000 www.samsung.com/fr
GERMANY01805 - SAMSUNG (726-
7864 € 0,14/min)www.samsung.de
GUATEMALA1-800-299-0013 www.samsung.com/latin
HONDURAS800-7919267 www.samsung.com/latin
HONG KONG3698-4698 www.samsung.com/hk
www.samsung.com/hk_en/
HUNGARY06-80-SAMSUNG (726-
7864)www.samsung.com/hu
INDIA3030 8282
1800 110011
1800 3000 8282 www.samsung.com/in
INDONESIA0800-112-8888 www.samsung.com/id
ITALIA800-SAMSUNG (726-7864) www.samsung.com/it
JAMAICA1-800-234-7267 www.samsung.com/latin
JAPAN0120-327-527 www.samsung.com/jp
LATVIA8000-7267 www.samsung.com/lv
LITHUANIA8-800-77777 www.samsung.com/lt
LUXEMBURG02 261 03 710 www.samsung.com/lu
MALAYSIA1800-88-9999 www.samsung.com/my
MEXICO01-800-SAMSUNG (726-
7864)www.samsung.com/mx
MOLDOVA00-800-500-55-500 www.samsung/ua
www.samsung.com/ua_ru
NETHERLANDS0900-SAMSUNG (0900-
7267864) (€ 0,10/min)www.samsung.com/nl
NEW ZEALAND 0800 SAMSUNG (0800 726 
786)www.samsung.com/nz
NICARAGUA00-1800-5077267 www.samsung.com/latin
NORWAY3-SAMSUNG (7267864) www.samsung.com/no
PANAMA800-7267 www.samsung.com/latin
PHILIPPINES1800-10-SAMSUNG (726-
7864)
1-800-3-SAMSUNG (726-
7864)
1-800-8-SAMSUNG (726-
7864)
02-5805777www.samsung.com/ph
POLAND0 801 1SAMSUNG 
(172678)
022-607-93-33www.samsung.com/pl
PORTUGAL80820-SAMSUNG (726-
7864)www.samsung.com/pt
PUERTO RICO1-800-682-3180 www.samsung.com/latin
REP. DOMINICA1-800-751-2676 www.samsung.com/latin
EIRE0818 717 100 www.samsung.com/ie
RUSSIA8-800-555-55-55 www.samsung.ru
SINGAPORE1800-SAMSUNG (726-
7864)www.samsung.com/sg
COUNTRY/
REGIONCUSTOMER CARE 
CENTER WEB SITE
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							SLOVAKIA0800-SAMSUNG (726-
7864)www.samsung.com/sk
SOUTH AFRICA0860 SAMSUNG (726-
7864)www.samsung.com/za
SPAIN902-1-SAMSUNG(902 172 
678)www.samsung.com/es
SWEDEN0771 726 7864 
(SAMSUNG)www.samsung.com/se
SWITZERLAND0848-SAMSUNG (7267864, 
CHF 0.08/min)www.samsung.com/ch
TADJIKISTAN8-10-800-500-55-500
TAIWAN0800-329-999 www.samsung.com/tw
THAILAND1800-29-3232
02-689-3232www.samsung.com/th
TRINIDAD & 
TOBAGO1-800-SAMSUNG (726-
7864)www.samsung.com/latin
TURKEY444 77 11 www.samsung.com/tr
U.A.E800-SAMSUNG (726-7864)
8000-4726www.samsung.com/ae
U.K0845 SAMSUNG (726-
7864)www.samsung.com/uk
U.S.A1-800-SAMSUNG 
(7267864)www.samsung.com/us
UKRAINE8-800-502-0000 www.samsung/ua
www.samsung.com/ua_ru
UZBEKISTAN8-10-800-500-55-500 www.samsung.com/kz_ru
VENEZUELA0-800-100-5303 www.samsung.com/latin
VIETNAM1 800 588 889 www.samsung.com/vn
COUNTRY/
REGIONCUSTOMER CARE 
CENTER WEB SITE
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							CONTENTS
About this user’s guide  ................................................................................................................................................. i
Finding more information  ............................................................................................................................................. i
Safety and Regulatory Information .............................................................................................................................. ii
1.  Introduction
Special features  ...................................................................................................................................................... 1.1
Machine overview  ................................................................................................................................................... 1.2
Front view  ........................................................................................................................................................... 1.2
Rear view  ............................................................................................................................................................ 1.3
Control panel overview  ........................................................................................................................................... 1.4
2.  Software overview
Supplied software .................................................................................................................................................... 2.1
Printer driver features  .............................................................................................................................................. 2.2
System requirements  .............................................................................................................................................. 2.2
3.  Getting Started
Setting up the hardware  .......................................................................................................................................... 3.1
Setting up the network  ............................................................................................................................................ 3.2
Supported network environments  ....................................................................................................................... 3.2
Using a wired network  ............................................................................................................................................. 3.2
Printing Configuration report  ............................................................................................................................... 3.2
Setting IP address  .............................................................................................................................................. 3.2
Network parameter setting .................................................................................................................................. 3.3
Installing the software  ......................................................................................................................................... 3.3
Using a wireless network  ........................................................................................................................................ 3.4
Checking your Network Environments ................................................................................................................ 3.4
Printing Configuration report  ............................................................................................................................... 3.5
Setting IP address  .............................................................................................................................................. 3.5
Network parameter setting .................................................................................................................................. 3.6
Restoring factory default settings  ....................................................................................................................... 3.6
Configuring the machine’s wireless network ....................................................................................................... 3.7
Installing the software  ......................................................................................................................................... 3.8
Altitude adjustment .................................................................................................................................................. 3.9
4.  Loading originals and print media
Loading originals  ..................................................................................................................................................... 4.1
Selecting print media ............................................................................................................................................... 4.2
Guidelines for selecting and storing print media  ................................................................................................. 4.2
Specifications on print media  .............................................................................................................................. 4.3
Media sizes supported in each mode ................................................................................................................. 4.3
Guidelines for special print media ....................................................................................................................... 4.4
Loading paper in the tray  ........................................................................................................................................ 4.5
Changing the paper size in the tray .................................................................................................................... 4.5
Setting the paper size and type  ............................................................................................................................... 4.6
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							5.  Copying
Copying originals ..................................................................................................................................................... 5.1
Changing the settings for each copy ....................................................................................................................... 5.1
Reducing or enlarging copies  ............................................................................................................................. 5.1
Changing the darkness  ....................................................................................................................................... 5.1
Setting the paper size  ......................................................................................................................................... 5.1
Selecting the type of original ............................................................................................................................... 5.1
6.  Scanning
Scanning basics  ...................................................................................................................................................... 6.1
Scanning to an application using a local connection ............................................................................................... 6.1
Setting scan information in Samsung Scan Manager  ............................................................................................. 6.2
7.  Basic printing
Printing a document  ................................................................................................................................................ 7.1
Canceling a print job  ............................................................................................................................................... 7.1
8.  Maintenance
Printing a machine report  ........................................................................................................................................ 8.1
Cleaning your machine  ........................................................................................................................................... 8.1
Cleaning the outside  ........................................................................................................................................... 8.1
Cleaning the inside  ............................................................................................................................................. 8.1
Cleaning the scan unit  ........................................................................................................................................ 8.3
Maintaining the cartridge  ......................................................................................................................................... 8.3
Toner cartridge storage  ...................................................................................................................................... 8.3
Handling instructions  .......................................................................................................................................... 8.3
Use of non-Samsung and refilled toner cartridge  ............................................................................................... 8.3
Estimated cartridge life  ....................................................................................................................................... 8.3
Redistributing toner  ................................................................................................................................................. 8.4
Replacing the toner cartridge  .................................................................................................................................. 8.5
Maintenance Parts  .................................................................................................................................................. 8.7
Managing your machine from the website  .............................................................................................................. 8.7
9.  Troubleshooting
Tips for avoiding paper jams  ................................................................................................................................... 9.1
Clearing paper jams  ................................................................................................................................................ 9.1
In the paper feed area and rear the machine  ..................................................................................................... 9.1
Rear and inside the machine  .............................................................................................................................. 9.3
In the exit area  .................................................................................................................................................... 9.5
Understanding display messages  ........................................................................................................................... 9.7
Solving other problems  ........................................................................................................................................... 9.8
Paper feeding problems ...................................................................................................................................... 9.8
Printing problems  ................................................................................................................................................ 9.8
Printing quality problems  .................................................................................................................................. 9.10
Copying problems  ............................................................................................................................................. 9.12
Scanning problems  ........................................................................................................................................... 9.13
Common Windows problems  ............................................................................................................................ 9.13
Common Linux problems  .................................................................................................................................. 9.14
Common Macintosh problems  .......................................................................................................................... 9.15
10. Ordering supplies and accessories
Supplies ................................................................................................................................................................ 10.1
How to purchase  ................................................................................................................................................... 10.1
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							11. Specifications
General specifications  ........................................................................................................................................... 11.1
Printer specifications  ............................................................................................................................................. 11.1
Copier specifications  ............................................................................................................................................. 11.2
Scanner specifications  .......................................................................................................................................... 11.2
12. Glossary
Index
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							i
About this user’s guide
This user’s guide provides information about basic understanding of the 
machine as well as detailed explanation on each step during the actual 
usage. Both novice users and professional users can refer to this guide for 
installing and using the machine.
This explanation is mainly based on the Microsoft Windows operating 
system.
Some terms in this guide are used interchangeably, as below.
• Document is synonymous with original.
• Paper is synonymous with media, or print media.
The following table offers the conventions of this guide.
ConventionDescriptionExample
Bold Used for texts on the 
display or actual prints on 
the machine.Properties
Note Used to provide 
additional information or 
detailed specification of 
the machine function and 
feature.
Note The date format 
may differ from 
country to country.
Caution Used to give users 
information to protect the 
machine from possible 
mechanical damage or 
malfunction.
Caution
Do not touch the 
green underside of 
the toner cartridge.
Footnote Used to provide more 
detailed information on 
certain words or a 
phrase. 
a. pages per minute
(See page 
1.1 for 
more 
information)Used to guide users to 
the reference page for 
the additional detailed 
information.(See page 1.1 for more 
information)
Finding more information
You can find information for setting up and using your machine from the 
following resources, either as a print-out or onscreen.
Quick Install 
GuideProvides information on setting up your 
machine and this requires that you follow 
the instructions in the guide to prepare the 
machine.
Online User’s 
GuideProvides you with step-by-step 
instructions for using your machine’s full 
features, and contains information for 
maintaining your machine, 
troubleshooting, and installing 
accessories. 
This user’s guide also contains 
Software 
section
 to provide you with information on 
how to print documents with your machine 
in various operating systems, and how to 
use the included software utilities.
Note 
You can access the user’s guide in other 
languages from the Manual folder on the 
printer software CD.
Printer Driver 
HelpProvides you with help information on 
printer driver properties and instructions 
for setting up the properties for printing. To 
access a printer driver help screen, click 
Help from the printer properties dialog 
box.
Samsung websiteIf you have Internet access, you can get 
help, support, printer drivers, manuals, 
and order information from the Samsung 
website, www.samsungprinter.com
.
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							ii
Safety and Regulatory Information
Important Precautions and Safety Information
When using this machine, these basic safety precautions should always be 
followed to reduce risk of fire, electric shock and injury to people:
1 Read and understand all instructions.
2 Use common sense whenever operating electrical appliances.
3 Follow all warnings and instructions marked on the machine and in the 
literature accompanying the machine.
4 If an operating instruction appears to conflict with safety information, 
heed the safety information. You may have misunderstood the 
operating instruction. If you cannot resolve the conflict, contact your 
sales or service representative for assistance.
5 Unplug the machine from the AC wall socket and/or telephone jack 
before cleaning. Do not use liquid or aerosol cleaners. Use only a damp 
cloth for cleaning.
6 Do not place the machine on an unstable cart, stand or table. It may fall, 
causing serious damage.
7 Your machine should never be placed on, near or over a radiator, 
heater, air conditioner or ventilation duct.
8 Do not allow anything to rest on the power. Do not locate your machine 
where the cords will be abused by persons walking on them.
9 Do not overload wall outlets and extension cords. This can diminish 
performance, and may result in the risk of fire or electric shock.
10 Do not allow pets to chew on the AC power, telephone or PC interface 
cords.
11 Never push objects of any kind into the machine through case or 
cabinet openings. They may touch dangerous voltage points, creating a 
risk of fire or shock. Never spill liquid of any kind onto or into the 
machine.
12 To reduce the risk of electric shock, do not disassemble the machine. 
Take it to a qualified service technician when repair work is required. 
Opening or removing covers may expose you to dangerous voltages or 
other risks. Incorrect reassembly could cause electric shock when the 
unit is subsequently used. 
13 Unplug the machine from the telephone jack, PC and AC wall outlet and 
refer servicing to qualified service personnel under the following 
conditions:
• When any part of the power cord, plug or connecting cable is 
damaged or frayed.
• If liquid has been spilled into the machine. 
• If the machine has been exposed to rain or water.
• If the machine does not operate properly after instructions have been 
followed.
• If the machine has been dropped, or the cabinet appears damaged.
• If the machine exhibits a sudden and distinct change in performance.14 Adjust only those controls covered by the operating instructions. 
Improper adjustment of other controls may result in damage, and may 
require extensive work by a qualified service technician to restore the 
machine to normal operation.
15 Avoid using this machine during a lightning storm. There may be a 
remote risk of electric shock from lightning. If possible, unplug the AC 
power and telephone cord for the duration of the lightning storm.
16 The Power cord supplied with your machine should be used for safe 
operation. If you are using a cord which is longer than 2 m with 110 V 
machine, then it should be 16 AWG
1 or bigger.
17 Use only No.26 AWG
* or larger telephone line cord.
18 SAVE THESE INSTRUCTIONS.
Laser Safety Statement
The printer is certified in the U.S. to conform to the requirements of DHHS 21 
CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is 
certified as a Class I laser product conforming to the requirements of IEC 825.
Class I laser products are not considered to be hazardous. The laser system 
and printer are designed so there is never any human access to laser 
radiation above a Class I level during normal operation, user maintenance or 
prescribed service condition.
WARNING 
Never operate or service the printer with the protective cover removed from 
Laser/Scanner assembly. The reflected beam, although invisible, can 
damage your eyes.
When using this product, these basic safety precautions should always be 
followed to reduce risk of fire, electric shock, and injury to persons:
1 AWG: American Wire Gauge
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							iii
Ozone Safety
During normal operation, this machine produces ozone. 
The ozone produced does not present a hazard to the 
operator. However, it is advisable that the machine be 
operated in a well ventilated area.
If you need additional information about ozone, please 
request your nearest Samsung dealer.
California USA Only 
This Perchlorate warning applies only to primary CR (Manganese Dioxide) 
Lithium coin cells in the product sold or distributed ONLY in California USA. 
Perchlorate Material - special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate. 
Power Saver
This printer contains advanced energy conservation 
technology that reduces power consumption when it is 
not in active use.
When the printer does not receive data for an extended 
period of time, power consumption is automatically 
lowered. 
ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. 
For more information on the ENERGY STAR program see http://
www.energystar.gov  
Recycling
Please recycle or dispose of the packaging material for this 
product in an environmentally responsible manner.
Correct Disposal of This Product (Waste Electrical 
& Electronic Equipment)
(Applicable in the European Union and other European 
countries with separate collection systems)
This marking on the product, accessories or literature 
indicates that the product and its electronic accessories 
(e.g. charger, headset, USB cable) should not be disposed 
of with other household waste at the end of their working 
life. To prevent possible harm to the environment or human 
health from uncontrolled waste disposal, please separate 
these items from other types of waste and recycle them 
responsibly to promote the sustainable reuse of material resources. 
Household users should contact either the retailer where they purchased this 
product, or their local government office, for details of where and how they 
can take these items for environmentally safe recycling. Business users 
should contact their supplier and check the terms and conditions of the 
purchase contract. This product and its electronic accessories should not be 
mixed with other commercial wastes for disposal.
Radio Frequency Emissions
FCC Information to the User
This device complies with Part 15 of the FCC Rules. Operation is subject to 
the following two conditions: 
• This device may not cause harmful interference, and 
• This device must accept any interference received, including 
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a 
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are 
designed to provide reasonable protection against harmful interference in a 
residential installation. This equipment generates, uses and can radiate radio 
frequency energy and, if not installed and used in accordance with the 
instructions, may cause harmful interference to radio communications. 
However, there is no guarantee that interference will not occur in a particular 
installation. If this equipment does cause harmful interference to radio or 
television reception, which can be determined by turning the equipment off 
and on, the user is encouraged to try to correct the interference by one or 
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to 
which the receiver is connected.
• Consult the dealer or experienced radio TV technician for help.
Caution: 
Change or modifications not expressly approved by the manufacturer 
responsible for compliance could void the users authority to operate the 
equipment.
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