Samsung Prostar 816 Plus System Administration And Special Features Guide

							SYSTEM
ADMINISTRATION
AND
SPECIAL FEATURES
GUIDE
PROSTAR 816 PLUS
November 1995 
						

							TABLE OF CONTENTS
ABOUT THIS BOOK
....................................................  1
SYSTEM ADMINISTRATOR PROGRAMMINGNight Service Operation ...............................................................  2
Enable Customer Programming ...................................................  2
Programming System Speed Dial ................................................  2
Erasing System Speed Dial Numbers ......................................  2–3
Setting External Call Forward ......................................................  3
Canceling External Call Forward ................................................... 3
Setting the Date and Time ............................................................ 3
Programming Station Names .......................................................  4
Programming Line Names ...........................................................  4SPECIAL FEATURESToll Restriction Override from a Keyset .......................................  5
Toll Restriction Override from a Single Line Telephone ..............  5
Toll Restriction Override Codes .................................................... 5
Direct Inward System Access (DISA) ......................................  5–6
Changing DISA Security Code ...................................................... 6
Changing User Password ............................................................. 6
ABOUT THIS BOOK
This book contains instructions for special features that every telephone user
may not need to know. The owner can decide who the system administrator
will be and who will have access to these features. Station users can be
trained on only the items that apply to them. This procedure will help control
costs and telephone abuse.
Several of the features listed in this book are specific to the system operator
or attendant position.You may have only one attendant or set your system up
to be used without an operator.
The designated system administrator can access specific programs and modify
some functions to better manage the PROSTAR 816 PLUS office telephone
system. Instructions are detailed and easy to follow. When assistance is
needed, contact your installation and service company.
1 
						

							SYSTEM ADMINISTRA SYSTEM ADMINISTRASYSTEM ADMINISTRA SYSTEM ADMINISTRA
SYSTEM ADMINISTRA
TOR TORTOR TOR
TOR
PROGRAMMING PROGRAMMINGPROGRAMMING PROGRAMMING
PROGRAMMING
The following features can only be enabled at the designated attendant sta-
tion or by customer programming under password control. It is recommended
that a display keyset be used for all programming. If the attendant telephone
is not a display keyset, one should be installed temporarily.NIGHT SERVICE OPERATIONz
Press the MUTE/DND button at the designated attendant station.
z
The button flashes red to indicate the system is in night service operation.
z
Press the MUTE/DND button again to turn night service off. The light stops
flashing.
NOTES:
1. This will invoke night ring assignments for telephones.
2. The attendant station cannot use Do Not Disturb.
ENABLE CUSTOMER PROGRAMMINGz
With the handset on-hook, dial #06. The display shows [MMC DISABLED].
z
Dial the passcode and 1 and then press #.
At this point, customer programming is open. Follow instructions as needed.
PROGRAMMING SYSTEM SPEED DIALEnable customer programming and then complete the following steps:z
Press the ALM/SD button.
z
Dial the two digit code 10–98.
z
Dial the telephone number that you want stored under this code. Press
the HOLD button to insert a three second pause and the MSG button to
insert a hookflash.
z
Press the ALM/SD button to store the number. Repeat this procedure for
each number stored. Speed dial numbers 90–99 will not show in the dis-
play when used. These are for unlisted or private numbers. Speed dial
code 99 is reserved for an external call forward number.
ERASING SYSTEM SPEED DIAL NUMBERSEnable customer programming and then complete the following steps:z
Press the ALM/SD button.
2
z
Dial the two digit code of number to be erased and press HOLD.
z
Display shows [CLR] for three seconds and then returns to time and date.
NOTE: You may change any number by dialing over existing digits or erase
completely and then reprogram.
SETTING EXTERNAL CALL FORWARDWhen you wish to have incoming calls redirected out over another line to a
specific telephone number, enable customer programming and then com-
plete the following steps:
A. Enable each line to be forwarded.
z
Dial #45. The display shows [00000000] indicating all eight lines in the
system.
z
Dial new data (eight digits).
0 = Do not call forward this line
1 = Call forward this line
z
Dial # to set new data.
B. Assign the outgoing line and the telephone number to be dialed.
z
Press the ALM/SD button.
z
Dial speed dial code 99.
z
Enter line group access code 09, 80 or 81–88 for a specific line to be
used (81 = Line 1; 88 = Line 8).
z
Dial the telephone number to be forwarded to.
z
Press ALM/SD to store the number.
NOTE: Repeat procedure B to change the call forward destination. External
forwarding works regardless of day or night mode operation.
CANCELING EXTERNAL CALL FORWARDFollow procedure A under “Setting External Call Forward.” Setting the line or
lines to 0 will cancel the feature.SETTING THE DATE AND TIMEEnable customer programming and then follow the steps below:z
Dial #55. Display shows [YY MM DD W HH MM].
z
Dial new information as follows:
YY = Last two digits of the year
MM = Month (01–12)
DD = Day of the month (01–31)
W = Day of the week (1–7; week begins on Monday and ends on
Sunday)
HH = Hour (use 24 hour clock)
MM = Minutes (00–59)
z
Dial # to set current date and time. The phone returns to normal use.
3 
						

							PROGRAMMING STATION NAMESThe attendant keyset may program all the names in the station directory list.z
With the handset on-hook, dial #. [PROGRAMMING] is displayed.
z
Dial 14. The display shows your extension number and any previously
programmed name.
z
To clear the current data, press HOLD.
z
Press the DSS button to be named.
z
Enter the name (ten characters maximum) by using the dial pad keys as
detailed below.
z
Press another DSS button and program the name.
z
Dial # when all names have been entered.
DIAL PAD KEY
123456789 0
NUMBER1QA D GJ M P T W :
OF TIMES2ZB E HK NRUX .
PRESSED3✱CF I L OSVY !
4123456789 0
EXAMPLE: To display the letter A, press 2 once.
To display the letter K, press 5 twice.
To display the number 8, press 8 four times.
NOTE: The following special keys are also used in this program.
✱= Next Use to advance the cursor one position to the right.
MSG= Space Use to skip one cursor position on the right.
ALM/SD= Backspace Use to move the cursor one position to the left.
HOLD= Clear Use to clear current data.
PROGRAMMING LINE NAMESIncoming calls can display a line identity when answered. To assign a name
or directory ID for each outside line:z
Enable customer programming.
z
With the handset on-hook, dial #16. [LINE DIRECTORY] is displayed.
z
Press the outside line button to be named.
z
Press the HOLD key to clear any previously entered data.
z
Enter the directory ID using the dial pad buttons in the same manner as in
“Programming Station Names” above.
z
Press another line button and enter the ID.
z
Dial # after all lines have been identified.
4
The following special features are not detailed in the 
Keyset User Guide
 or
the 
User Guide for Standard Telephone Set
. Provide the following informa-
tion to anyone who you want to have access to these features.
TOLL RESTRICTION OVERRIDE FROM
A KEYSETWith an override code, you may make calls from a restricted station.z
With the keyset in the idle condition, dial #00.
z
Dial the override code of the desired class.
z
Dial #. You now have your desired class of service.
z
Make the outside call within 30 seconds.
z
Hang up and the station is returned to its restricted class of service.
TOLL RESTRICTION OVERRIDE FROM
A SINGLE LINE TELEPHONEWith an override code, you may make calls from a restricted single line sta-
tion.z
At a restricted station, dial 15. You will receive fast busy tone.
z
Dial the five digit code assigned for your level of calling. If it is dialed
correctly, you will hear fast busy tone again.
z
Hang up. This station is now the desired higher dialing class as deter-
mined by the code dialed.
z
Within 30 seconds, lift the handset to make the call.
NOTE: This station will be returned to its original dialing class within 30 sec-
onds after hanging up.
TOLL RESTRICTION OVERRIDE CODESThese are assigned by a technician because an understanding of the toll
restriction classes programmed for your system is required.DIRECT INWARD SYSTEM ACCESS (DISA)Users may call in on specific lines programmed for DISA use and make inter-
com calls or use company lines to make outside calls.z
Call into the system on any line or lines designated for DISA use. You will
receive dial tone.
5
SPECIAL FEA SPECIAL FEASPECIAL FEA SPECIAL FEA
SPECIAL FEA
TURES TURESTURES TURES
TURES 
						

							6z
Dial the DISA security code within ten seconds.
z
You will receive PROSTAR dial tone if the correct code is entered.
z
Dial any internal extension number and hear ringing.
OR
z
Dial any line access code, receive outside dial tone and dial the telephone
number.
The PROSTAR system can only connect two outside lines together for a pre-
programmed period of time. You will hear a beep five seconds before the call
will be disconnected. Dial ✱ within five seconds to start the timer again and
continue the conversation.
NOTES: 1. You must use a tone telephone when calling into a DISA line.
2. Some loss of volume may be experienced when connecting two
lines together.
3. Dial ✱ before you hear the beep to return to PROSTAR dial tone.
You can now make another internal or external call as described
above.
CHANGING DISA SECURITY CODETo change the DISA security code, enable user programming and then follow
the steps below:z
Dial # while on-hook. [PROGRAMMING] is displayed.
z
Dial 65. [DISA SECU CODE] is displayed, followed by the current four
digit code.
z
Dial the new four digit code.
z
Dial # to save the new code.
CHANGING USER PASSWORDTo change the user password, enable user programming and then follow the
steps below:z
Dial # while on-hook. [PROGRAMMING] is displayed.
z
Dial 07. [OLD PASSWORD] is displayed.
z
Dial the current password. [NEW PASSWORD] is displayed.
z
Dial the new four digit password.
z
Dial # to save the new password.
SYSTEM ACCESS CODES
The PROSTAR 816 PLUS telephone system has preset (default) feature access codes that use the following
number plan. These codes can be used if a key is not available for the feature you want to use. Standard
telephone users must always dial these codes.
SINGLE LINE TELEPHONE ACCESS CODES
HF + 1 Callback 0 Call Attendant
HF + 2 Call Offer 5 + stn Hold Retrieve
HF + 3 Unlock Door 9 Line Group Access
HF + 4 Leave Message 11 Call Pickup
HF + 6 System Hold 12 Meet Me Page
13 Call Door Phone 1
14 External Page
Dial own extension number plus: 16 Call Door Phone 2
1—Internal Zone 1 19 + ✱✱System Speed Dial (✱✱ = Code 10–98)
2—Internal Zone 2 71–73 Station Call Groups
3—Internal Zone 3 80 Line Group Access
0—All Page 81–88 Individual Line Access
Hookflash (HF): A momentary depression of the hookswitch. You may press the FLASH button instead if it is
available. Hookflash and dial 1 to make the system flash the outside line you are talking on. This is used for
custom calling features or behind PBX use.
KEYSET ACCESS CODES
LINE GROUPSPROGRAMMED MESSAGES
LINE GROUP ACCESS 01 DO NOT DISTURB
9 ______________________ 02 IN A MEETING
80 ______________________ 03 OUT OF TOWN
04 ON VACATION
INDIVIDUAL LINE ACCESS 05 OUT ON A CALL
81 ______________________ 06 OUT TO LUNCH
82 ______________________ 07 IN TOMORROW
83 ______________________ 08 PAGE ME
84 ______________________ 09 RETURN AFTERNOON
85 ______________________ 10 GONE HOME
86 ______________________ 11 ______________________
87 ______________________ 12 ______________________
88 ______________________ 13 ______________________
14 ______________________
STATION GROUPS15 ______________________
16 ______________________
71 ______________________ 17 ______________________
72 ______________________ 18 ______________________
73 ______________________ 19 ______________________
20 ______________________
PAGING ZONES
FEATURE ACCESS CODES
INTERNAL PAGE ZONES
Dial own extension number plus 0 Operator
3 Unlock Door
1 Internal Zone 1 4 Redial Saved Number
2 Internal Zone 2 5 + station Hold Retrieve
3 Internal Zone 3 #11 + station Set Call Forward All
0 All Page #11 + your station Cancel Call Forward All
(all internal and external zones) #12 + station Set Call Forward Busy
#12 + your station
Cancel Call Forward Busy
EXTERNAL PAGE ZONE 12 Meet Me Page
13 Door 1
14 External Page (one zone only) 16 Door 2
UG-816P-SPF-02  11/95