Samsung Plasma E7000 User Manual

Receiver screen ( System 
→  Anynet+ 
(HDMI-CEC)  → Receiver
). Then select 
Receiver  and set to  On.
 
NTo use the ARC function, a receiver 
which supports the HDMI-CEC and 
ARC features must be connected to 
the  HDMI IN 2 (ARC)  port.
 
NTo disable the ARC function, 
set the Receiver  to Off. Even if 
the TV transmits the ARC signal 
continuously, the receiver will be  

blocked from receiving the signal. 

Troubleshooting
 
NTo view a list of all troubleshooting 
items, go to e-Manual home screen 
(Menu  → Support 
→ e-Manual 
→ Other 
Information) or press the SUPPORT  
button, and then search a desired item 
by selecting a chapter.
Menu  → Support 
→ Self Diagnosis 
→ 
Troubleshooting
If the TV seems to have a problem, 
first review this list of possible 
Other Information 

problems and solution. Also review 
the Troubleshooting Section in the 
e-Manual. If none of the troubleshooting 
tips apply, visit www.samsung.com/
support or call Samsung customer 
Service at 1-800-SAMSUNG (1-800-
726-7864).
SMART Interaction When you use a SMART Interaction 
function, check whether the 
corresponding menu turned on. ( Menu  

→ 
System 
→ 
Voice and Motion Control)
 
ΠVoice Control function can be 
affected recognition by unclear 
pronunciation, voice level, or 
surrounding noise. For accurate voice 
recognition, refer to the Standard 
Voice Command list at the Samsung 
web site (www.samsung.com 
→ 
support  → Manuals & Downloads).
 
ΠVoice Control performance may vary 
depending on the language. 

 
ΠMotion Control function can be 
affected recognition by brightness of 
room and brightness of recognized 
face. Alternatively, recognition 
rate of Motion Control may differ 
depending on the TV camera's angle 
or the operating speed. Therefore, 
we recommend to adjust an ambient 
brightness and TV camera's angle 
before using 
Motion Control.
 
ΠIf you have other questions, visit  

www.samsung.com/support or 
call Samsung customer Service at 
1-800-SAMSUNG (1-800-726-7864).
Flickering and Dimming If your Samsung Television is flickering 
or dimming sporadically, you may need 
to disable some of its energy efficient 
features such as the Eco Sensor or the 
Energy Saving feature. Follow the steps 
below with your remote to turn these 
features off or on. 

 
ΠEnergy Saving: 
System 
→  Eco 
Solution  → Energy Saving
 
ΠEco Sensor: 
System 
→  Eco Solution 
→  Eco Sensor
Component Connections / Screen Color If you find that the color on your 
Samsung television’s screen is not 
correct or black and white, first run a 
Self Diagnosis on the TV to make sure 
there are no device issues. 
ΠSelf Diagnosis : 
Support 
→ Self  

Diagnosis → Picture Test
If the problem does not appear in the 
Picture test, make sure:  
ΠYour connections are all consistent. 
For example, if you’ve used the AV In 
jack on your TV, make sure you have 
used the AV Out jack on your video 
source.
 
ΠYou have connected to your devices 
to the correct jacks. For example, 
if you use the Component jacks,  

labeled Pb, Pr, and Y, to connect your 
TV and video source, make sure you 
have connected the blue Pb jack on 
the video source to the blue Pb jack 
on the TV, the red Pr jack on the 
source to the red Pr jack on the TV.
Screen Brightness If you find that the colors on your 
Samsung TV are correct but just a little 
too dark or bright, try adjusting the 
following settings in the Picture option