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Samsung ML 2851ND User Manual

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    							9.9   
    Wrinkles or 
    creases• Ensure that the paper is loaded properly.
    • Check the paper type and quality. See page 
    4.2.
    • Turn over the stack of paper in the tray. Also 
    try rotating the paper 180° in the tray.
    Back of 
    printouts are 
    dirty• The transfer roller may be dirty. See page 8.1.
    • Check for leaking toner. Clean the inside of 
    the printer. 
    Solid black 
    pages• The toner cartridge may not be installed 
    properly. Remove the cartridge and reinsert.
    • The toner cartridge may be defective and 
    need replacing. Install a new toner cartridge.
    • The printer may require repair. Contact a 
    service representative.
    Loose toner• Clean the inside of the printer. 
    • Check the paper type and quality. See page 
    4.2.
    • Install a new toner cartridge. See page 8.3.
    • If the problem persists, the printer may require 
    repair. Contact a service representative.
    Character voidsCharacter voids are white areas within 
    characters that should be solid black:
    • If you are using transparencies, try another 
    type of transparency. Because of the 
    composition of the transparency, some 
    character voids may be normal. 
    • You may be printing on the wrong surface on 
    the paper. Turn over the paper in the tray. 
    • The paper may not meet paper specifications. 
    See page 4.3.
    ConditionSuggested solutions
    Common Windows problems
    Horizontal 
    stripesIf horizontally aligned black streaks or smears 
    appear:
    • The toner cartridge may be installed 
    improperly. Remove the cartridge and 
    reinsert.
    • The toner cartridge may be defective. Install a 
    new toner cartridge. See page 8.3.
    • If the problem persists, the printer may require 
    repair. Contact a service representative.
    CurlIf the printed paper is curled or paper does not 
    feed into the printer:
    • Turn over the stack of paper in the tray. Also 
    try rotating the paper 180° in the tray.
    An unknown 
    image repetitively 
    appears on a 
    next few sheets 
    or loose toner, 
    light print or 
    contamination 
    occurs.Your printer is probably being used at an altitude 
    of 1,000 m (3,281 ft) or above.
    The high altitude may affect the print quality 
    such as loose toner or light imaging. You can set 
    this option through Printer Settings Utility or 
    Printer tab in printer driver’s properties. See 
    page 1.5.
    ConditionSuggested solutions
    “File in Use” 
    message appears 
    during installation.Exit all software applications. Remove all 
    software from the StartUp Group, then restart 
    Windows. Reinstall the printer driver.
    “Error Writing to 
    LPTx” message 
    appears.• Ensure that the cables are connected 
    correctly and the printer is on.
    • If bi-directional communication is not turned 
    on in the driver, it will also cause this 
    message.
    “General Protection 
    Fault”, “Exception 
    OE”, “Spool32”, or 
    “Illegal Operation” 
    messages appear.Close all other applications, reboot Windows, 
    and try printing again.
    ConditionSuggested solutions
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    							9.10   
    Common PostScript problems
    The following situations are PostScript language specific and may occur 
    when several printer languages are being used.“Fail To Print,” “A 
    printer timeout error 
    occurred,” 
    messages appear.These messages may appear during printing. 
    Just keep waiting until the printer finishes 
    printing. If the message appears in standby 
    mode or after printing has been completed, 
    check the connection and/or whether an error 
    has occurred.
    Note
    • Refer to Microsoft Windows User’s Guide that came with your 
    computer for further information on Windows error messages.
    Note
    • To receive a printed or screen displayed message when 
    PostScript errors occur, open the Print Options window and 
    click the desired selection next to the PostScript errors section.
    ConditionPossible causeSuggested solutions
    PostScript file 
    can not be 
    printed.The PostScript 
    driver may not 
    be installed 
    correctly.• Print a configuration page 
    and verify that the PostScript 
    version is available for 
    printing.
    • Install the PostScript driver; 
    to installing the PS printer 
    driver, see the Software 
    Section.
    • If problem consists, contact a 
    service representative.
    “Limit Check 
    Error” message 
    appears.The print job 
    was too 
    complex.You might need to reduce the 
    complexity of the page.
    A PostScript 
    error page 
    prints.Print job may 
    not be 
    PostScript.Make sure that the print job is a 
    PostScript job. Check to see 
    whether the software 
    application expected a setup or 
    PostScript header file to be sent 
    to the printer.
    When print a 
    document in 
    Macintosh with 
    Acrobat Reader 
    6.0 or higher, 
    colors print 
    incorrectly.The resolution 
    setting in the 
    printer driver 
    may not be 
    matched with 
    that in Acrobat 
    Reader.Make sure that the resolution 
    setting in your printer driver 
    matches that in Acrobat 
    Reader.
    ConditionSuggested solutionsCommon Linux problems
    ConditionSuggested solutions
    The printer doesn’t 
    print.• Check if the printer driver is installed in your 
    system. Open Unified Driver Configurator 
    and switch to the Printers tab in Printers 
    configuration window to look at the list of 
    available printers. Make sure that your 
    machine is displayed on the list. If not, 
    please, invoke Add new printer wizard to set 
    up your device. 
    • Check if the printer is started. Open Printers 
    configuration and select your machine on 
    the printers list. Look at the description in 
    the Selected printer pane. If its status 
    contains “(stopped)” string, please, press 
    the Start button. After that normal operation 
    of the printer should be restored. The 
    stopped status might be activated when 
    some problems in printing occurred. 
    • Check if your application has special print 
    option such as “-oraw”. If “-oraw” is 
    specified in the command line parameter 
    then remove it to print properly. For Gimp 
    front-end, select “print” -> “Setup printer” 
    and edit command line parameter in the 
    command item.
    I encounter error 
    “Unable to open 
    mfp port device 
    file!” when printing 
    a document.Please avoid changing print job parameters 
    (via LPR GUI, for example) while a print job is 
    in progress. Known versions of CUPS server 
    break the print job whenever print options are 
    changed and then try to restart the job from 
    the beginning. Since Unified Linux Driver 
    locks mfp port while printing, the abrupt 
    termination of the driver keeps the port locked 
    and therefore unavailable for subsequent print 
    jobs. If this situation occurred, please, try to 
    release the mfp port.
    When printing a 
    document over the 
    network in SuSE 
    9.2, the printer 
    does not print.The CUPS (Common Unix Printing System) 
    version distributed with SuSE Linux 9.2 
    (cups-1.1.21) has a problem with ipp 
    (Internet Printing Protocol) printing. Use the 
    socket printing instead of ipp or install later 
    version of CUPS (cups-1.1.22 or higher).
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    							9.11   
    Common Macintosh problems
    ConditionSuggested solutions
    The printer does not 
    print PDF file correctly. 
    Some parts of graphics, 
    text, or illustrations are 
    missing.Incompatibility between the PDF file and 
    the Acrobat products:
    Printing the PDF file as an image may 
    solve this problem. Turn on Print As 
    Image from the Acrobat printing options.
    Note: It will take longer to print when you 
    print a PDF file as an image.
    The document has 
    printed, but the print job 
    has not disappeared 
    from the spooler in Mac 
    OS 10.3.2.Update your Mac OS to OS 10.3.3 or 
    higher.
    Some letters are not 
    displayed normally 
    during  the cover sheet 
    printing.This problem is caused because Mac OS 
    cannot find the font during the cover 
    page printing. 
    Alphanumeric characters, in the Billing 
    Info field, are only allowed for printing on 
    the cover page. Other characters will be 
    broken on the printout.
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    							10.1   
    10 Installing accessories
    Your machine is a full-featured model that has been optimized to meet 
    most of your printing needs. Recognizing that each user may have 
    different requirements, however, Samsung makes several accessories 
    available to enhance your machine’s capabilities.
    This chapter includes:
    • Precautions to take when installing accessories
    • Installing a memory module
    Precautions to take when installing accessories
    Disconnect the power cord
    Never remove the control board cover while the power is turned on.
    To avoid the possibility of an electrical shock, always disconnect the 
    power cord when installing or removing ANY internal or external 
    accessories.
    Discharge static electricity
    The control board and internal accessories (network interface card or 
    memory module) are sensitive to static electricity. Before installing or 
    removing any internal accessories, discharge static electricity from your 
    body by touching something metal, such as the metal back plate on any 
    device plugged into a grounded power source. If you walk around before 
    finishing the installation, repeat this procedure to discharge any static 
    electricity again.
    Installing a memory module
    Your machine has a dual in-line memory module (DIMM). Use this 
    memory module slot to install additional memory.
    When you are expanding the memory capacity, you can add a memory 
    module to the vacant memory slot. Your machine has 32 MB memory, 
    and you can add a 128 MB memory module.
    Order information is provided for optional memory module. (See 
    Accessory on page 7.1.)
    1Turn the machine off and unplug all cables from the machine.2Open the control board cover.
    3Take out a new memory module from the plastic bag.
    4Holding the memory module by the edges, align the memory 
    module on the slot at about a 30-degree tilt. Make sure that the 
    notches of the module and the grooves on the slot fit each other.
    Note
    The notches and grooves illustrated above may not match 
    those on an actual memory module and its slot.
    5Press the memory module into the slot with care until you hear a 
    click. 
    Caution 
    Do not press the memory module strongly or the module 
    may be damaged. If the module does not seem to fit into 
    the slot properly, carefully try the previous procedure again.
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    							10.2   
    6Replace the control board cover.
    7Reconnect the power cord and printer cable, and turn the machine 
    on.
    Note
    To release the memory module, pull the two tabs on the 
    sides of the slot outwards, then the module springs out. 
    Activating the added memory in the PS printer 
    properties
    After installing the memory module, you need to select it in the printer 
    properties of the PostScript printer driver in order to use it.
    1Make sure that the PostScript printer driver is installed on your 
    computer. For details about installing the PS printer driver, see 
    Software section.
    2Click the Windows Start menu.
    3For Windows 2000, select Settings and then Printers.
    For Windows XP/2003, select Printers and Faxes.
    For Windows Vista/2008, select Control Panel > Hardware and 
    Sound > Printers.
    For Windows 7, select Control Panel > Hardware and Sound > 
    Devices and Printers.
    For Windows Server 2008 R2, select Control Panel > Hardware > 
    Devices and Printers.
    4Select the Samsung ML-2850 Series PS printer.
    5Click the right mouse button on the printer icon and select 
    Properties.
    6Select Device Settings.
    7Select the amount of memory you installed from 
    Printer Memory in 
    the 
    Installable Options section.
    8Click OK.
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    							11.1   
    11 Specifications
    Printer specifications
    ItemSpecifications and description
    Printing speed
    aUp to 28 ppm in A4 (30 ppm in Letter)
    Duplex: 14 ipm  in A4 (14.5 ipm in Letter)
    Resolution
    Up to 1200 x 1200 dpi effective output
    Warm-up time
    Less than 8 seconds
    First print out 
    time
    8.5 seconds (From Ready)
    Sleep mode: 15.5 seconds
    Power rating
    AC 110 - 127 V or AC 220 - 240 V
    See the Rating label on the machine for the correct 
    voltage, frequency (hertz) and type of current for 
    your machine.
    Power 
    consumptionAverage: 400 W 
    Power save mode: Less than 8 W 
    Noise level
    bStandby mode: Less than 26 dBA
    Printing mode: Less than 50 dBA
    Toner cartridge 
    life
    cStandard Yield: Average cartridge yield 2,000d 
    standard pages.
    High Yield: Average cartridge yield 5,000 
    standard pages.
    (Ships with 2,000 pages Starter/Standard Toner 
    Cartridge)
    e
    Weight8.99 Kg (including consumables)
    Package weight
    Paper: 2.4 Kg, Plastic: 0.3 Kg
    Memory
    32 MB (Max. 160 MB)
    128 MB optional memory available
    Use only the Samsung-approved DIMM.
    External 
    dimensions
    (W x D x H)364 X 369X 210 mm (14.3 X 14.5 X 8.3 inches) 
    Operating 
    environment
    Temperature: 50° F to 90° F (10° C to 32° C)
    Humidity: 20% to 80% RH
    Printer language
    PCL6f, IBM ProPrinter, EPSON, PostScript 3, 
    SPL
    Fonts
    1 bitmap, 45 scalable, 136 PostScript 3 fonts
    Interface• USB Interface Standard
       - USB 2.0: Hi-Speed USB 2.0
    • Network Interface 
       - Ethernet 10/100 Base TX wired LAN 
    (ML-2851ND only)
    OS compatibility
    • Windows 2000/XP/2003/2008/Vista/7/Server 
    2008 R2
    • Various Linux OS
    • Mac 10.3 or 8.6 ~ 9.2/10.1 ~ 10.6
    Printer drivers
    g• PCL6 driver: 2000/XP/2003/2008/Vista/7/Server 
    2008 R2
    • PostScript driver: 2000/XP/2003/2008/Vista/7/
    Server 2008 R2
    Options250-sheet tray
    Fusing 
    temperature
    180° C (356° F)
    a. Print speed will be affected by operating system used, computing perfor-
    mance, application software, connection method, print media type, print media 
    size, and job complexity.
    b. Sound pressure Level, ISO7779
    c. The number of pages may be affected by operating environment, printing inter-
    val, print media type, and print media size.
    d. Declared yield value in accordance with ISO/IEC 19752
    e. It varies depending on the product configuration.
    f. Compatible with PCL6 version 2.1 
    g. Please visit www.samsungprinter.com
     to download the latest software version.
    ItemSpecifications and description
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    							1
    INDEX
    A
    accessories, order information  7.1
    C
    cleaning
    inside
      8.1
    outside
      8.1
    component location
      1.2
    configuration page, print
      8.4
    control panel
    LED
      9.5
    overview
      1.3
    D
    demo page, print  2.1
    J
    jam, clear  9.1
    L
    LED, meaning  1.3
    Linux problems
      9.10
    loading paper
    tray 1/optional tray 2
      5.5
    M
    Macintosh problems  9.11
    maintenance parts
      8.4
    manual feed mode, use
      5.6
    memory module
    installing
      10.1
    N
    network operating systems  4.1
    O
    output location  5.7
    P
    paper guidelines  5.3
    paper jam, clear
    around the toner cartridge
      9.2
    duplex area
      9.3
    multi-purpose tray
      9.2
    optional tray 2
      9.1
    paper exit area
      9.3
    tray 1
      9.1
    paper level indicator
      5.4
    paper load
    tray 1/optional tray 2
      5.5
    paper size
    specifications
      5.2
    paper type
    specifications
      5.2
    PostScript problems
      9.10
    print quality problems, solve
      9.7
    printing
    configuration page
      8.4
    demo page
      2.1
    problems
      9.5
    problem, solve
    checklist
      9.5
    Linux
      9.10
    Macintosh
      9.11
    paper jams
      9.1
    printing
      9.5
    printing quality
      9.7
    PS errors
      9.10
    Windows
      9.9
    Q
    quality problems  9.7
    R
    redistributing, toner cartridge  8.2replacing, toner cartridge
      8.3
    S
    special print media, guidelines  5.3
    specification, printer
      11.1
    supplies, order information
      7.1
    system requirements
    Linux
      3.2
    Macintosh
      3.2
    Windows
      3.2
    T
    toner cartridge
    maintaining
      8.2
    redistributing
      8.2
    replacing
      8.3
    toner save mode, use
      2.1
    troubleshooting
      9.1
    W
    Windows problems  9.9
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    							Samsung Printer
    Software section
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    							1
    SOFTWARE SECTION 
    C
    ONTENTS
    Chapter 1: INSTALLING PRINTER SOFTWARE IN WINDOWS
    Installing Printer Software  ........................................................................................................  4
    Installing Software for Local Printing  .................................................................................  4
    Installing Software for Network Printing .............................................................................  7
    Reinstalling Printer Software  ...................................................................................................  10
    Removing Printer Software  ..................................................................................................... 11
    Chapter 2: BASIC PRINTING
    Printing a Document  ..............................................................................................................  12
    Printing to a file (PRN)   ..........................................................................................................  13
    Printer Settings  .....................................................................................................................  13
    Layout Tab  ..................................................................................................................  14
    Paper Tab ....................................................................................................................  14
    Graphics Tab  ...............................................................................................................  15
    Extras Tab  ...................................................................................................................  16
    About Tab  ...................................................................................................................  17
    Printer Tab  ..................................................................................................................  17
    Using a Favorite Setting  ................................................................................................  17
    Using Help ...................................................................................................................  17
    Chapter 3: ADVANCED PRINTING
    Printing Multiple Pages on One Sheet of Paper (N-Up Printing)  .....................................................  18
    Printing Posters  .....................................................................................................................  19
    Printing Booklets   ..................................................................................................................  19
    Printing on Both Sides of Paper  ............................................................................................... 20
    Printing a Reduced or Enlarged Document  ................................................................................  20
    Fitting Your Document to a Selected Paper Size  .........................................................................  20
    Using Watermarks  .................................................................................................................  21
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    							2
    Using an Existing Watermark  .........................................................................................  21
    Creating a Watermark  ...................................................................................................  21
    Editing a Watermark  .....................................................................................................  21
    Deleting a Watermark  ...................................................................................................  21
    Using Overlays  ......................................................................................................................  22
    What is an Overlay? ......................................................................................................  22
    Creating a New Page Overlay  .........................................................................................  22
    Using a Page Overlay  ....................................................................................................  22
    Deleting a Page Overlay  ................................................................................................  22
    Chapter 4: USING WINDOWS POSTSCRIPT DRIVER
    Printer Settings  .....................................................................................................................  23
    Advanced ..................................................................................................................  23
    Using Help ...................................................................................................................  23
    Chapter 5: SHARING THE PRINTER LOCALLY
    Setting Up a Host Computer  ...................................................................................................  24
    Setting Up a Client Computer  .................................................................................................. 24
    Chapter 6: USING SMART PANEL
    Understanding Smart Panel  ....................................................................................................  25
    Opening the Troubleshooting Guide  .........................................................................................  26
    Using Printer Settings Utility  ...................................................................................................  26
    Using Onscreen Help File  ...............................................................................................  26
    Changing the Smart Panel Program Settings  .............................................................................  26
    Chapter 7: USING YOUR PRINTER IN LINUX
    Getting Started  .....................................................................................................................  27
    Installing the Unified Linux Driver  ............................................................................................ 27
    Installing the Unified Linux Driver  ...................................................................................  27
    Uninstalling the Unified Linux Driver  ...............................................................................  28
    Using the Unified Driver Configurator  .......................................................................................  29
    Opening the Unified Driver Configurator  ..........................................................................  29
    Printers Configuration  ...................................................................................................  29
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