Samsung Intensity 2 Manual

							PORTABLE ALL DIGITAL
MOBILE PHONE
User Manual
Please read this manual before operating your
phone, and keep it for future reference.
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							VZW_SCH-U460_Intensity2_English_UM_DD26_TE_060810_F8
Intellectual Property
All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to 
the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone System”), is proprietary to 
Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited 
to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation 
and other works of authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you 
agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or 
otherwise attempt to create source code from the software. No title to or ownership in the Intellectual Property is transferred to you. All 
applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers.
Samsung Telecommunications America (STA), LLC
©2010 Samsung Telecommunications America, LLC is a registered trademark of Samsung Electronics America, Inc. and its related 
entities.
Do you have questions about your Samsung Mobile Phone? 
For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at:
www.samsungtelecom.com/support
Headquarters:
1301 E. Lookout Drive
Richardson, TX 75082
Toll Free Tel:Customer Care Center:
1000 Klein Rd.
Plano, TX 75074
1.888.987.HELP (4357)
Internet Address: 
http://www.samsungusa.com
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							GH68-26943A
Printed in USA
Nuance
®, VSuite™, T9® Text Input, and the Nuance logo are trademarks or registered trademarks of Nuance Communications, Inc., or its 
affiliates in the United States and/or other countries.
ACCESS
® and NetFront™ are trademarks or registered trademarks of ACCESS Co., Ltd. in Japan and other countries.
The Bluetooth® word mark, figure mark (stylized “B Design”), and combination mark (Bluetooth word mark and “B Design”) are registered 
trademarks and are wholly owned by the Bluetooth SIG.
microSD™ and the microSD logo are Trademarks of the SD Card Association.
Openwave
® is a registered Trademark of Openwave, Inc.
Social Beat, iSkoot, iSkootMobile, associated logos and symbols are trademarks of iSkoot Inc.
Open Source Software
Some software components of this product incorporate source code covered under GNU General Public License (GPL), GNU Lesser General 
Public License (LGPL), OpenSSL License, BSD License and other open source licenses. To obtain the source code covered under the open 
source licenses, please visit:
http://opensource.samsungmobile.com/index.jsp.
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							Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE 
PURCHASER TAKES THE PRODUCT AS IS, AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER 
WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY 
PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE 
WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE 
REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION 
MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE 
PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF 
THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL 
DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.
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							       1
Table of Contents
Section 1:  Getting Started  .............................................. 4Understanding this User Manual . . . . . . . . . . . . . . . . . . . . . . . .  4
Activating your Phone   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5
Displaying Your Telephone Number   . . . . . . . . . . . . . . . . . . . . .  5
Battery  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  6
Turning Your Phone On and Off   . . . . . . . . . . . . . . . . . . . . . . . .  9
Set-up Wizard   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10
Easy Set-Up  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10
Locking and Unlocking  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  11
TTY Mode   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12
Roaming   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12
Voicemail  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  13
Memory Card  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  13
Section 2:  Understanding Your Phone  ......................... 15Features of Your Phone   . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  15
Front View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  16
Side Views  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17
Open View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  18
Back View   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  19
Navigation Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  19
Function Keys   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  21
Understanding the Home screen   . . . . . . . . . . . . . . . . . . . . . .  23
Understanding the Menu   . . . . . . . . . . . . . . . . . . . . . . . . . . . .  26
Menu Outline  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  28
Section 3:  Call Functions ............................................. 34Making a Call   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  34
Answering a Call  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  34
Call In-Progress Options   . . . . . . . . . . . . . . . . . . . . . . . . . . . .  35
Recent Calls   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  35
Voice Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  37
Section 4:  Understanding Your Contacts  .................... 42Using the QWERTY Keyboard  . . . . . . . . . . . . . . . . . . . . . . . . .  42
Accessing Contacts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  42
Adding a New Contact  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  43
Erasing Contacts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  45
Editing a Contact  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  46
Managing Contacts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  47
Adding Pauses or Waits  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  48
Finding a Contact   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  48
Groups   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  49
Speed Dials  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  51
Favorites  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  52
In Case of Emergency   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  54
My Name Card   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  56
Backup Assistant  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  58
Section 5:  Entering Text ............................................... 59Entering Text Using the QWERTY Keyboard   . . . . . . . . . . . . . .  59
Entering Text Using the External Keypad   . . . . . . . . . . . . . . . .  60
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							2
Section 6:   Messaging  .................................................. 64Types of Messages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Using the QWERTY Keyboard   . . . . . . . . . . . . . . . . . . . . . . . . . 64
Special Messaging Features  . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Creating and Sending Text Messages  . . . . . . . . . . . . . . . . . . . 65
Creating and Sending Picture Messages  . . . . . . . . . . . . . . . . . 66
Creating and Sending Voice Messages  . . . . . . . . . . . . . . . . . . 68
Receiving Messages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Message Folders   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Voicemail  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Email   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Social Beat  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Mobile IM  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Social Networks  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Chat  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Messaging Settings   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Section 7:  Media Center  ............................................... 80Search  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Music & Tones  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Pictures   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Games   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Mobile Web   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Browse & Download  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Extras  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Section 8:  Web and Social Networking  ....................... 86Bing Search   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86Mobile Web   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  86
Social Beat  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  92
Section 9:  Music ........................................................... 93My Music  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  93
V CAST Music with Rhapsody  . . . . . . . . . . . . . . . . . . . . . . . . .  96
Section 10:  Pictures  ..................................................... 98Taking Pictures   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  98
My Pictures   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  100
Section 11:  Tools & Applications ............................... 102Voice Commands  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  102
Calculator   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  102
Calendar   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  104
Alarm Clock  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  106
Stop Watch   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  107
World Clock  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  107
Notepad  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  108
USB Mass Storage  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  108
VZ Navigator   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  109
Section 12:  Settings  ................................................... 110My Verizon  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  110
Master Volume  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  110
Tools   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  110
Bluetooth Menu  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  112
Keyguard Setting  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  115
Sounds Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  115
Display Settings    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  118
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							       3 Phone Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  125
Call Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  133
Memory  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  136
Phone Info  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  138
Set-up Wizard   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  138
Section 13:  Health and Safety Information  ............... 139Health and Safety Information   . . . . . . . . . . . . . . . . . . . . . . .  139
Please Note the Following Information When 
Using Your Handset  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  140
Samsung Mobile Products and Recycling  . . . . . . . . . . . . . . .  140
UL Certified Travel Adapter . . . . . . . . . . . . . . . . . . . . . . . . . .  141
Consumer Information on Wireless Phones . . . . . . . . . . . . . .  141
Road Safety  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  147
Responsible Listening   . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  148
Operating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  150
Using Your Phone Near Other Electronic Devices   . . . . . . . . .  150
FCC Hearing-Aid Compatibility (HAC) Regulations f
or Wireless Devices  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  151
Potentially Explosive Environments . . . . . . . . . . . . . . . . . . . .  153
Emergency Calls   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  153
FCC Notice and Cautions   . . . . . . . . . . . . . . . . . . . . . . . . . . .  154
Other Important Safety Information   . . . . . . . . . . . . . . . . . . .  155
Product Performance  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  155
Availability of Various Features/Ring Tones   . . . . . . . . . . . . .  156
Battery Standby and Talk Time   . . . . . . . . . . . . . . . . . . . . . .  156
Battery Precautions   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  156
Care and Maintenance  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  158
Section 14:  Warranty Information  ............................. 160Standard Limited Warranty   . . . . . . . . . . . . . . . . . . . . . . . . .  160
End User License Agreement for Software  . . . . . . . . . . . . . .  163
Open Source Announcement  . . . . . . . . . . . . . . . . . . . . . . . .  167
Index ............................................................................ 183
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							4
Section 1: Getting Started
This section allows you to quickly start using your phone by 
installing and charging the battery, activating your service, and 
setting up voicemail.  
Understanding this User Manual
The sections of this manual generally follow the features of your 
phone. A robust index for features begins on page 183.
Also included is important safety information that you should 
know before using your phone. Most of this information is near 
the back of the guide, beginning on page 139.
This manual gives navigation instructions according to the 
default display settings. If you select other settings, navigation 
may be different.
Unless otherwise specified, all instructions in this manual 
assume that you are starting from the Home screen, and using 
the external keys. To get to the Home screen, you may need to 
unlock the phone or keypad. For more information, see Locking 
and Unlocking see “Locking and unlocking the phone” on 
page 11.
Note: Instructions in this manual are based on default settings, and may vary 
from your phone, depending on the software version on your phone, 
and any changes to the phone’s Settings.
Unless stated otherwise, instructions in this User Manual start with the 
phone unlocked, at the Home screen.
All screen images in this manual are simulated. Actual displays may 
vary, depending on the software version of your phone and any 
changes to the phone’s Settings.
Special Text
Throughout this manual, you’ll find text that is set apart from the 
rest. These are intended to point out important information, share 
quick methods for activating features, to define terms, and more. 
The definitions for these methods are as follows:
Notes: Presents alternative options for the current feature, menu, or 
sub-menu.
Tips: Provides quick or innovative methods, or useful shortcuts.
Important: Points out important information about the current feature 
that could affect performance.
Warning: Brings to your attention important information to prevent 
loss of data or functionality, or even prevent damage to your phone.
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							Getting Started       5
Text Conventions
This manual provides condensed information about how to use 
your phone. To make this possible, the following text conventions 
are used to represent often-used steps:
Activating your Phone
If you purchased your phone at a Verizon Wireless store, it is 
activated and ready to use. If you received a new phone by mail, 
it may need to be activated before you can use it.
To activate your phone, choose from the following:
Visit a Verizon Wireless store.
Contact Verizon Wireless customer support.
Visit www.verizonwireless.com to manage your account online.
Displaying Your Telephone Number
My Number displays the ten-digit telephone number assigned to 
your phone.
From the Home screen, press the Center Select Key   
to select 
MENU  ➔  Settings & Tools  ➔ Phone Info  ➔ 
My Number. Highlight Use 
Directional Keys to move focus to an item on 
the screen. 
Select Use 
Directional Keys to highlight an item on the 
screen, then press the Center Select Key  or OK Key . The Center Select Key or OK Key 
function changes according to the type of item 
highlighted.
  ➔ Arrows are used to represent the “highlight, then 
select” steps in longer, or repetitive, procedures.
For example: “From the Home screen, press the 
Center Select Key to select
 Message ➔ New 
Message  ➔ TXT Message.
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