Samsung Idcs 500 Standard TelePhone User Guide
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RETRIEVING A PARKED CALLTo retrieve a call that has been parked for you: Lift the handset. Dial 10plus the station number that was announced. You will be con- nected to the parked call.SETTING A MESSAGE INDICATIONWhen you are calling another station and no one answers or you receive a busy signal, you can set a message indication at that station. The MES- SAGE key on keysets will flash and standard telephones will receive special dial tone and light their message lamp if their phone is equipped with one and they are on a 16DSL card. Hookflash and dial 43. Receive confirmation tone and hang up. If the keyset you are calling is in the Auto Answer mode, you must use the following procedure: Hang up for at least two seconds. Lift the handset. Dial 41plus the extension number. Receive confirmation tone and then hang up. NOTE: A station can have up to and including five message indications. If you receive dial tone instead of confirmation tone, there are already five messages at this station. Try again later.RETURNING MESSAGESWhen you see your message indicating lamp flashing if your phone is equipped with one and your phone is connected to an 8MWSLI or a 16 MWSLI card or you lift the handset and receive special dial tone, anoth- er station has left a message for you. To return messages: Lift the handset. Dial 43. The first station that left you a message will be called auto- matically. If it is not answered, your message indication will remain. Repeat the prior step until all messages have been returned in the or- der received. Dial tone will return to normal when all messages have been returned. PAGING AND MESSAGING MAKING AN INTERNAL PAGETo make an announcement through the keyset speakers: Lift the handset. Dial 55plus zone number 1, 2, 3 or4—OR—dial 55plus 0to page all internal zones. After the brief attention tone, make the announcement.MAKING AN EXTERNAL PAGETo make an announcement through the external paging speakers: Lift the handset. Dial 55plus zone number 5, 6, 7 or 8—OR—dial 55plus 9to page all external zones. After the brief attention tone, make the announcement.ALL PAGETo page all keysets and the external speakers at the same time: Lift the handset and dial 55plus ✱. After the brief attention tone, make the announcement.MEET ME PAGE/ANSWER Make a page by dialing 54plus any zone and instruct the paged per- son to dial 56. After completing the page, hookflash and remain off-hook until the paged person dials 56from any phone. The paged person will be au- tomatically connected with you. CALL PARK AND PAGEWhen you have an outside call for someone who is not at his/her desk, you can park the call and page the requested party: While in conversation, hookflash and dial 55. The call is automatically parked at your station. Dial the desired page zone and make the announcement. Be sure to include your station number, for example, “Mr. Smith, park 201.” 17 16
CONVENIENCE FEATURES DO NOT DISTURBUse Do Not Disturb (DND) when you want to block calls to your keyset. Lift the handset and then dial 401. To cancel DND, lift the handset and then dial 400. You are able to make calls while in the DND mode.ANSWERING THE DOOR PHONEWhen your station is programmed to receive calls from the door phone: You will receive three short rings repeatedly. Lift the handset and you will be connected to the door phone. If an electric door lock release is installed, hookflash, receive confir- mation tone and dial 13to release the lock.CALLING THE DOOR PHONE(ROOM MONITORING)You can call the door phone and listen to what is happening outside or in another room. Lift the handset and then dial the extension number of the door box. You will be connected to the door phone. You can listen or have a conversation. If an electric door lock release is installed, hookflash, receive confir- mation tone and dial 13to release the lock.ACCOUNT CODESWhen it is equipped with optional equipment, your iDCS 500 system allows calls to be charged to different accounts. You can enter an account code in two ways. To enter an account code by interrupting the conversation: While on an outside call, hookflash, receive confirmation tone and dial 47. Dial the account code (it may be a maximum of 12 characters includ- ing ✱and #). Hookflash to return to the conversation. If you make an error, repeat the procedure with the correct code. Only the last account code dialed will be recorded. CANCELING A MESSAGEYou can cancel a message indication that you have left at another station. Lift the handset. Dial 42plus the extension number of that station. To cancel all message indications left at your phone: Lift the handset and dial 42 plus your extension number. Replace the handset.PROGRAMMED MESSAGESWhen you will be away from your phone for any length of time, you may leave a programmed station message. Display stations calling you will see this message and be informed of your status or follow your instructions. Lift the handset and dial 48plus any message code, 01–20 forM ver- sion software or01–30for L/LEversion software, listed on the back of this user guide. Listen for confirmation tone and hang up. To cancel this message, lift the handset and dial 48plus 00. 19 18
To lock your station from making both internal and outgoing calls: Lift handset to go offhook and dial 15100plus your station passcode (default1234) then dial 2. Listen for system dial tone and replace handset. Your station is now locked from making both internal and outgoing calls. To unlock your phone: Lift handset to go offhook and dial 15100plus your station passcode (default 1234) then dial 0. Listen for system dial tone and replace handset. Your station is now unlocked.CHANGING YOUR STATION PASSCODETo change your station user passcode: Lift handset to go offhook then dial 15101 Then dial your existing station passcode Then dial a new passcode (must be four digits) Listen for confirmation tone then replace the handset To enter an account code after the outside party hangs up. After the outside party hangs up, hookflash, receive confirmation tone and then dial47. Dial the account code (it may be a maximum of 12 characters includ- ing ✱and #). NOTE: If you wait for the outside party to hang up, you must complete this procedure within ten seconds. You cannot repeat if you make a mistake.IN/OUT OF GROUPIf your station is assigned to a hunt group, this feature will allow you to dial an access codeplus the group number, e.g., 501, plus 0to temporarily pre- vent your station from receiving any group calls. You will still be able to receive calls that are dialed directly to your station. To reenter the group, dial anaccess codeplus the group number, e.g., 501, plus 1.LOCKING YOUR STATIONTo lock your phone from making outgoing calls: Lift handset to go offhook and dial 15100plus your station passcode (default 1234) then dial 1. Listen for system dial tone and replace handset. Your station is now locked from making outgoing calls. 21 20 0 D E K C O L N U1 D E K C O L G N I O G T U O2 D E K C O L S L L A C L L A s l l a c e d i s t u o e k a MSE YONON e d i s t u o e v i e c e R s l l a cS E YSE YON m o c r e t n i e k a M s l l a cS E YSE YON m o c r e t n i e v i e c e R s l l a cS E YSE YON
PERSONAL SPEED DIAL NUMBERS C CO OD DE EN NA AM ME ET TE EL LE EP PH HO ON NE E N NU UM MB BE ER R 25 _________________________ _________________________ 26 _________________________ _________________________ 27 _________________________ _________________________ 28 _________________________ _________________________ 29 _________________________ _________________________ 30 _________________________ _________________________ 31 _________________________ _________________________ 32 _________________________ _________________________ 33 _________________________ _________________________ 34 _________________________ _________________________ 35 _________________________ _________________________ 36 _________________________ _________________________ 37 _________________________ _________________________ 38 _________________________ _________________________ 39 _________________________ _________________________ 40 _________________________ _________________________ 41 _________________________ _________________________ 42 _________________________ _________________________ 43 _________________________ _________________________ 44 _________________________ _________________________ 45 _________________________ _________________________ 46 _________________________ _________________________ 47 _________________________ _________________________ 48 _________________________ _________________________ 49 _________________________ _________________________ PERSONAL SPEED DIAL NUMBERS C CO OD DE EN NA AM ME ET TE EL LE EP PH HO ON NE E N NU UM MB BE ER R 00 _________________________ _________________________ 01 _________________________ _________________________ 02 _________________________ _________________________ 03 _________________________ _________________________ 04 _________________________ _________________________ 05 _________________________ _________________________ 06 _________________________ _________________________ 07 _________________________ _________________________ 08 _________________________ _________________________ 09 _________________________ _________________________ 10 _________________________ _________________________ 11 _________________________ _________________________ 12 _________________________ _________________________ 13 _________________________ _________________________ 14 _________________________ _________________________ 15 _________________________ _________________________ 16 _________________________ _________________________ 17 _________________________ _________________________ 18 _________________________ _________________________ 19 _________________________ _________________________ 20 _________________________ _________________________ 21 _________________________ _________________________ 22 _________________________ _________________________ 23 _________________________ _________________________ 24 _________________________ _________________________ 23 22